Best Mechanics in Australian Capital Territory Canberra–Queanbeyan

I had a 11:30am booking and got there at 11:20am, they said it would take about 2 hours, I didn’t leave till nearby 3:10pm, nearly 4 hours for 4… Read more

tyres and wheel alignment. Worst still they broke 2 of the rim protectors on my Tesla Y, that’s going to cost me about $80 to replace. I usually go to another chain (Jax) but being open Saturday thought I would give them a try, it looks like my partner’s car will be going to Jax Tyres.

Ray and the team at State Roads were excellent. Great communication, fantastic inspection, very thorough and gave me solid confidence to purchase my new car.

In reality, although the product evens out to a bit more than $200 a year, the policies and customer support for the repair requests are so terrible… Read more

and avoidant that nothing is worth that much. You're better off going to a panel beater and paying $200 for one small collection of issues. Also your dealership will not take responsibility and act like they don't know you. They will not honour multiple issues and they do not have a fixed location. If you're anything rural/out of the CBD, you will not be heard by their team.

Couldn't ask for better roadside assistance than the NRMA, would recommend to anyone.

If I could give 0 stars I would. They damaged my car and charged $1000 for 1 hour work (30 000 log book service) they didnt even rotate wheels or… Read more

check the brakes! I checked oil and it was still old oil in my car! I asked them to turn my service light off and was told they couldn't do that?! Umm ok so I questioned the $1000 and they say its that expensive because they come to you lol. PLEASE DO NOT USE THIS COMPANY

Disappointing experience – I would not recommend using this service. I booked RedBook Inspect to complete a pre-purchase vehicle inspection on a car… Read more

I was considering buying. Unfortunately, during the inspection, the vehicle was externally damaged.

RedBook Inspect did acknowledge responsibility for the damage and agreed to cover the cost of repairing the vehicle, which I appreciate. However, my experience with the handling of the claim afterwards has been extremely disappointing.

I was asked to obtain quotes for a hire vehicle while the repair process was being organised. After providing the requested information, I was later advised that my claim for hire vehicle costs would be refused. This means that, despite RedBook Inspect accepting responsibility for causing the damage, I would be left out of pocket for the cost of alternative transport during the estimated four-day repair period.

I believe this is an important consideration for anyone booking a vehicle inspection. A vehicle inspection is intended to provide confidence and peace of mind, but if damage occurs during the inspection process, customers should be aware that the company’s responsibility may be limited to the direct repair costs only.

I would encourage anyone considering using this company to carefully read the terms and conditions before booking an inspection. Although the company may cover the cost of repairing damage they cause, there may be limitations around other losses or expenses that occur as a result.

I would also suggest that anyone selling a vehicle carefully considers whether they are comfortable having their vehicle inspected by this company. A vehicle inspection should provide confidence to both buyers and sellers, and damage occurring during an inspection can create a very stressful situation for everyone involved.

Another concern was that RedBook Inspect did not handle the matter through insurance, meaning I was required to deal directly with the company rather than through an insurance process. This left me navigating the consequences of an incident that was not my fault.

Overall, while I acknowledge that RedBook Inspect accepted responsibility for the physical damage, the way the claim has been managed afterwards has left me disappointed. Based on my experience, I would not choose to use this service again and would recommend others carefully consider the potential risks before booking an inspection.

I went to have a small crack fixed in my windscreen. I had only just bought the car and noticed it a week later. When I got to the location, the… Read more

worker told me that someone had already fixed the crack previously. It was done recently and it was most likely that I'd just noticed it, instead of it getting bigger. He said in his oppinion the work was done very well and he did not need to do anything. He insisted on not touching it. He could've easily asked me to come back and taken my money but he didn't. If the window cracks in future and I believe the above is not longer true, I will remove this review. So if you are reading this, the honesty of this company still stands, and is of high integrity. I highly recommend.

I highly recommend touch up guy operator Dave Deakin for the repairs on our Silver Mitsubishi eclipse cross. The damage was to the front bumper,… Read more

front mudguard and plastic wheel arch mould. The repair and colour match is perfect. Dave is very friendly and knows his work. The whole job was $250 cheaper than a panel shop in Blacktown. I highly recommend him.

Beware of the claims - they don't care. All I wanted was for Head Office to forward an email to Nowra MyCar. Simples. I was told 1-2 days response.… Read more

10 days later - nil. Follow up to HO - 'nah call em on da fone mate'. But i want clear communications please forward email so no doubts. 'nah, call em'. No response from Nowra. Complained to Head Office Management re 'customer first' mantra having a SAY-DO gap - do they really guarantee customer first or is it empty rhetoric. Their reply: 'nah, like we said, mate, give 'em a call on da fone.' MyCar, HO and Nowra store have zero-service score with me. Beware of the claims - they don't care.

If you are looking for a team of people you can trust your car with, trust Kiran and the team at Auto Masters Northbridge. They will not let you down!! I can't rate them highly enough!

Great communication & service. Awesome staff. Would well recommend this company. From the process of starting my claim till the finish of installation of my windscreen ,it was just seamless. Many Thanks. Steve Klink

Excellent customer service and care. Keep it up good work.

Very happy with my ceramic tinting on my MG. Jason did a great job. He was friendly and very informative. I shopped around and this was the cheapest. It was done in a couple of hours at Charmhaven. Highly recommend Tint Ur Ride. Thanks Jason

Suzuki Swift Sport Aluminium wheels. Oh no a pot hole. Suzuki dealer diagnosed a buckle in the wheel and mega $$ for a new wheel. Off to Wheelman… Read more

Peakhurst good news we can sort that no drama. Next day Suzuki happy no more vibration. Staff helpful good listeners got a sense of humour. Shop looked real busy. Reviews all super. I was pleased. Not greedy. Smart professional operation. Oh and the female staff enjoy a bunger outside shop on Friday after work. Go ladies.

Smiley

I was staying in Goolwa and desperately needed to purchase a replacement run flat tyre for my car. I phoned several tyre businesses in the area but… Read more

none could supply the tyre or help with advice about what I could do. Fortunately I called the Goodyear tyre dealer in Strathalbyn and talked with Garrick who provided the best customer service I’ve ever had. He listened to my problem and then sourced an appropriate replacement tyre and organised a courier service to deliver it 40kms to Goolwa. He also called later in the day to make sure that everything was ok and my car was now functional again. I highly recommend this business for its brilliant caring and professional customer service. Thank you Garrick.

Staff at Hub really friendly and helpful. repairer did more than actual paint than accident caused. Car came back cleaned and polished-like brand new. A great experience all round

Was Quoted $220 from Auto Chain Store to Flush Brakes & Flyid. Called Bridgestone Joondalup my car was in and looked after from the time I arrived… Read more

until I left. Service Excellent, Reception Area Excellent, Staff Excellent and the price was well under 1/2 of what i was quoted $84.50. I will be back, oh and the Mocha coffee was fabulous thanks to everyone at Bridgestone Joondalup

**Ultratune Service Review** I’ve been experiencing some issues with my cars and have been getting it serviced at Ultratune Cranbourne: -… Read more

**Customer Service**: The team is incredibly attentive and considerate. They listen carefully to my concerns and take them seriously, which creates a positive experience. - **Communication**: I appreciate how well they explain the work that needs to be done. They ensure I understand everything before proceeding, emphasizing informed consent.

- **Overall Experience**: I am very happy with every service I’ve received. The staff is kind and genuinely seems to care about my vehicle and my satisfaction.

Overall, I highly recommend Ultratune for their excellent service and customer care!

Thanks to the guys at GC cars Nerang for the engine swap 6cyl auto to ls2 manual you did a great job couldnt be happier . Neat and professional job… Read more

on our VE Commodore wagon great communication and a fast turnaround everything done and dusted in 5 days . Ill do it again no worries . Keep up the good work . All the best guys.

I had dealings with Diamond Plates ceramic coating. Issues were resolved. Thank-you Matt, Qld manager. He looked after me quite well. I feel he needs more support from his team. Things happened that were no fault of Matt's.

I used CarInspect for a pre-purchase inspection on an interstate BMW i8. Report reference number: 39886690. I arranged the inspection because the… Read more

vehicle was located in Perth and I am based in Melbourne, so I relied on the report before deciding to proceed.

After the vehicle arrived, several items appeared to differ from the report. The air conditioning was marked as operational, however it was not blowing cold air. The 12V battery was marked as passed, however BMW later advised it failed their test. I had also asked about the butterfly-style doors, and when the vehicle arrived, they did not stay up properly.

The vehicle was later inspected by BMW and a number of repairs were identified. I contacted CarInspect through their website, email, and phone to raise my concerns, but I did not receive a response.

Based on my experience, I was disappointed with the inspection and the lack of aftercare.

They are great repairing old cars they did a fantastic job restoring my 1983 RX7. Brought it back new original condition. Highly recommend them if… Read more

you want a classic restoration. Very high standard of workmanship and customer service. Thanks guys really appreciate it.

I bought clipped Assist as part of a 2nd hand car purchase through a dealer. 2 years on Clipped Assist have introduced a payable Citywide Reards… Read more

Programme (free first 6 months). In last 2 years wait times for service have ballooned here in Perth. I was offered a six week wait. However i was told that If I join the Rewards Programme I would be prioritised to the front of the cancellation list. ie I was marketed the programme two years ago with much better service provision than prevails today and now existing customers like me are being asked to pay more to re establish service levels at closer to those when I bought the policy and apparently are de-prioritising me ahead of others should they take out the payable rewards programme.

Very good experience – Very good experience with the Motor Hospital. They certainly know their stuff. I was happy with the price and friendly service I received. Will use them again definitely.

Great service and super helpful! – Chose this company over a few others for an insurance claim. Super helpful people from the start. Gave us all the information needed to make it a smooth process. Couldn’t be more satisfied!

An absolute nightmare of a business. Their operations are completely chaotic, and their staff lacks basic professionalism and competence. Dealing… Read more

with them will only bring you immense stress, endless delays, and terrible service. If you value your time, your money, and your peace of mind, stay far away from this company. Utterly toxic and unreliable"

A small family business where the customer and their work are their primary concern. I was quoted by 2 other dealers for work after a service on my… Read more

car. JC Automotives did the job for 1/3 of the cost. Plus, I am disabled, and they ensured that I was driven home and the car was delivered. The work standard was excellent, and the care was even better. But no one could complain about the price! Support smaller local businesses; the chains are not always better or cheaper!

Great Product and great delivery service for a pretty good price

Unbelievable dangerous failure. Front wheel became disengaged while driving when the newly fitted ball joint fell out - something that is supposed to… Read more

never occur due to the likely danger with loss of control, safe guarded by a split pin for that reason. Terrifying event, and worse to think what could have happened. So my wife and daughter were stranded in remote area. Pedders replaced the control arm and ball joint. Advised on pickup that the noise I would hear was due to front shockers being more pronounced. I followed their advice and replaced them. Completely unnecessarily. No - the noise was a stripped thread and loose new ball joint not put in properly. Took it back in and was reassured it had been removed, checked, refitted and tightened. Days later catastrophic failure. Add that onto attempts to "upsell" the work that needed doing, advised on their assessment that both sides needed doing when the other side had been done only months prior. Damage to car, >$1k out of pocket, massive inconvenience, stranded in remote area and lives endangered from sheer incompetent negligence. Absolutely inexcusable and unbelievable.

I would not recommend MTA Vehicle Inspections. Here is why: I had two Volkswagen Golf R ( 2016 and 2017 both mk7) inspected by them by them. The… Read more

second car was the one I bought based on the report.

The report for example said: "Brake Summary

No faults or issues found with external brake components, visually appears to be in good order at the time of

inspection. This is subject to test drive outcomes.

Refer to road test for brake system operation.

Brake comments.

No scoring or wear lips on disc brake rotors.

Rear brake pads low-suggest replace at next service.

Estimate Of Brake Pads Remaining

Passenger front

Approximately 60% remaining.

Drivers front

Approximately 60% remaining.

Passenger rear

Approximately 30% remaining. Drivers rear Approximately 30% remaining."

Rear brake rotors, rear brake pads, and front brake pads with sensor had to be changed a few weeks after purchasing so this is just one example of the report's error.

Loss of power and start/ stop issues:

I acknowledge that there might not have been any OBD codes then if cleared by the dealer beforehand but don't expect these guys to do further checks. My car is still having loss of power issues few months in.

Coolant bottle also had a leak which was also not identified along with other leaks.