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Best Roadside Assistance Providers in Australian Capital Territory Canberra–Queanbeyan

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64 listings

NRMA Roadside Assistance

NRMA Roadside Assistance

4.4 from 727 reviews

Latest review: prioritised as aloneyoungfemale. Came to rescue me in 10minutes. Leslie on the phone and the call-out chap were the nicest most helpful people I’ve encountered. easy and smooth sailing- T

  • Customer Service
    4.8 (379)
  • Timeliness
    4.7 (372)
  • Job Satisfaction
    4.9 (343)
Youi Car Insurance
  • Award Winner 2019

Youi Car Insurance · includes 3 listings

4.1 from 6,649 reviews

Youi Car Insurance has produced many-a-happy customer, with Youi being an 2019 Award Winner in the ProductReview.com.au Awards.

  • Customer Service
    4.2 (677)
  • Timeliness
    4.2 (408)
  • Job Satisfaction
    3.9 (199)
Budget Direct Roadside Assistance

Budget Direct Roadside Assistance

4.1 from 325 reviews

Latest review: One of the worst customer service experiences I have encountered in almost 40 years. Staff member behaved in a rude and critical manner, and then blamed the rain for shouting/demeaning tone. In

  • Customer Service
    4.3 (260)
  • Timeliness
    4.2 (256)
  • Job Satisfaction
    4.2 (202)
24/7 Roadservices Australia

24/7 Roadservices Australia

5.0 from 34 reviews

Latest review: I got a problem starting my car due to some battery issue, and very quickly they sent someone to help me with my car. The person who attended was very

  • Customer Service
    4.9 (32)
  • Timeliness
    4.9 (32)
  • Job Satisfaction
    4.9 (29)
Budget Direct Car Insurance

Budget Direct Car Insurance · includes 5 listings

3.9 from 6,113 reviews

Latest review: Budget Direct was one of the cheapest for my chosen cover, super easy to claim and set up, and I know if I need more assistance, I will receive

  • Customer Service
    4.0 (1,527)
  • Timeliness
    4.1 (1,053)
  • Job Satisfaction
    3.9 (604)
Real Car Insurance

Real Car Insurance · includes 3 listings

3.2 from 461 reviews

Latest review: At 38 weeks pregnant and the day before Easter I got rear ended in my brand new Mazda CX-5 and was referred to the service by real insurance. Although slightly more expensive than competitors I

  • Customer Service
    3.0 (32)
  • Timeliness
    3.2 (9)
  • Job Satisfaction
    3.4 (5)
Roadside Response

Roadside Response

3.2 from 101 reviews

Latest review: The company trading as Roadside Response, web site https://roadsideresponse.net.au/ made an unauthorised transaction on my debit account in the amount of $66.00. My vehicle battery became flat at

  • Customer Service
    3.4 (29)
  • Timeliness
    3.4 (29)
  • Job Satisfaction
    3.5 (28)
Wrong Fuel Rescue

Wrong Fuel Rescue

4.2 from 22 reviews

Latest review: Filled my ute up with petrol and drove 6km before I realised my mistake and pulled over, these guys came out on a Sunday evening and flushed the vehicle and checked it over. Can't thank them enough

  • Customer Service
    5.0 (8)
  • Timeliness
    4.8 (8)
  • Job Satisfaction
    5.0 (8)
RACQ Roadside Assistance

RACQ Roadside Assistance

2.9 from 137 reviews

Latest review: Car got towed, so tried to get hire car with ultra care, nearest available was 38km away. Fees and loss of income not worth it. No help and they say

  • Customer Service
    3.3 (48)
  • Timeliness
    3.3 (47)
  • Job Satisfaction
    3.4 (43)
Woolworths Car Insurance

Woolworths Car Insurance · includes 3 listings

2.6 from 771 reviews

Latest review: We were the not-at-fault party, and had to make an uninsured motorist extension claim (UME). Once we provided the documentation Woolworths Insurance covered the cost of our tow, and cost of obtaining

  • Customer Service
    2.5 (257)
  • Timeliness
    2.5 (153)
  • Job Satisfaction
    2.9 (112)
gotU Roadside Assistance

gotU Roadside Assistance

2.8 from 42 reviews

Latest review: prepaid $77 for a jump start. The job was accepted by the technician and said he would arrive in 10 minutes. 10 minutes turned into 30 minutes and still no show. With still no technician arriving I

  • Customer Service
    1.7 (10)
  • Timeliness
    1.8 (10)
  • Job Satisfaction
    1.9 (8)
Suncorp Motor Insurance

Suncorp Motor Insurance · includes 4 listings

2.4 from 167 reviews

Latest review: I lost both my job since the pandemic today I rang up and unexpectedly was advised that they offer 3 month free to help people effected by the pandemic!

  • Customer Service
    2.3 (33)
  • Timeliness
    2.2 (22)
  • Job Satisfaction
    2.0 (16)
GIO Car Insurance

GIO Car Insurance · includes 5 listings

2.1 from 232 reviews

Latest review: My fence was damaged by a third party car insured with GIO. GIO made no effort to get quotations but pushed the work to the impacted parties. Quotes submitted for more than a week with no response

  • Customer Service
    2.0 (38)
  • Timeliness
    2.3 (27)
  • Job Satisfaction
    1.6 (14)
AAMI Car Insurance

AAMI Car Insurance · includes 4 listings

2.0 from 1,230 reviews

Underwritten by the Suncorp Network, AAMI offers four car insurance policies: CTP green slip for NSW, ACT and SA, Comprehensive, Third Party Property Damage Only, and Fire, Theft and Third Party Property Damage.

  • Customer Service
    1.9 (180)
  • Timeliness
    2.0 (110)
  • Job Satisfaction
    2.1 (74)
APIA Car Insurance

APIA Car Insurance · includes 3 listings

2.1 from 152 reviews

Latest review: Very simple to set up, great price and good extras. It's the second vehicle I've switched to APIA. Will be interesting to see the renewal next year and hope it stays a similar

  • Customer Service
    3.0 (27)
  • Timeliness
    2.5 (14)
  • Job Satisfaction
    2.3 (3)
Allianz Roadside Assistance

Allianz Roadside Assistance

2.2 from 79 reviews

Latest review: I called for help 8 years ago and it was very quick. Battery changed with no hassle. Battery still in action. Thank you. On the other side I called for different matter and the patrol officer

  • Customer Service
    2.9 (15)
  • Timeliness
    3.2 (15)
  • Job Satisfaction
    3.3 (12)
Australia Post Car Insurance

Australia Post Car Insurance · includes 3 listings

2.4 from 40 reviews

Latest review: Both of my cars have been comprehensively insured with Australia Post for five years or so. Made on claim in March 2020 where it was deemed to be our fault - paid excess and got my car fixed. Just

  • Customer Service
    1.0 (2)
  • Job Satisfaction
    1.0 (1)
RAC Roadside Assistance

RAC Roadside Assistance

2.7 from 23 reviews

Latest review: I am totally happy with RAC service but not as satisfied with towing service used today He constantly suggested my car needed to be pushed to his truck and despite easy access he said he couldn’t g

  • Customer Service
    3.9 (7)
  • Timeliness
    3.9 (7)
  • Job Satisfaction
    4.2 (5)
Virgin Car Insurance

Virgin Car Insurance · includes 3 listings

1.7 from 71 reviews

Latest review: Purchased Virgin Insurance due to their competitive pricing. The biggest mistake we made was not checking reviews prior to this purchase! Unfortunately we had a minor accident which was the fault of

  • Customer Service
    1.9 (19)
  • Timeliness
    1.5 (15)
  • Job Satisfaction
    1.6 (8)
BMW Roadside Assistance

BMW Roadside Assistance

2.0 from 29 reviews

Latest review: An absolute night mare. My car was not booked for a tire change for 24 hours although I was promised, then upon calling, it was done. However, my car was abondoned at the tire shop. I was offered a

  • Customer Service
    1.2 (5)
  • Timeliness
    1.0 (5)
  • Job Satisfaction
    1.0 (3)
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