Best Mechanics in Victoria Melbourne and Geelong

I had a 11:30am booking and got there at 11:20am, they said it would take about 2 hours, I didn’t leave till nearby 3:10pm, nearly 4 hours for 4… Read more

tyres and wheel alignment. Worst still they broke 2 of the rim protectors on my Tesla Y, that’s going to cost me about $80 to replace. I usually go to another chain (Jax) but being open Saturday thought I would give them a try, it looks like my partner’s car will be going to Jax Tyres.

Ray and the team at State Roads were excellent. Great communication, fantastic inspection, very thorough and gave me solid confidence to purchase my new car.

Great to deal with. Exceptional service to the door. Will use again

In reality, although the product evens out to a bit more than $200 a year, the policies and customer support for the repair requests are so terrible… Read more

and avoidant that nothing is worth that much. You're better off going to a panel beater and paying $200 for one small collection of issues. Also your dealership will not take responsibility and act like they don't know you. They will not honour multiple issues and they do not have a fixed location. If you're anything rural/out of the CBD, you will not be heard by their team.

If I could give 0 stars I would. They damaged my car and charged $1000 for 1 hour work (30 000 log book service) they didnt even rotate wheels or… Read more

check the brakes! I checked oil and it was still old oil in my car! I asked them to turn my service light off and was told they couldn't do that?! Umm ok so I questioned the $1000 and they say its that expensive because they come to you lol. PLEASE DO NOT USE THIS COMPANY

Disappointing experience – I would not recommend using this service. I booked RedBook Inspect to complete a pre-purchase vehicle inspection on a car… Read more

I was considering buying. Unfortunately, during the inspection, the vehicle was externally damaged.

RedBook Inspect did acknowledge responsibility for the damage and agreed to cover the cost of repairing the vehicle, which I appreciate. However, my experience with the handling of the claim afterwards has been extremely disappointing.

I was asked to obtain quotes for a hire vehicle while the repair process was being organised. After providing the requested information, I was later advised that my claim for hire vehicle costs would be refused. This means that, despite RedBook Inspect accepting responsibility for causing the damage, I would be left out of pocket for the cost of alternative transport during the estimated four-day repair period.

I believe this is an important consideration for anyone booking a vehicle inspection. A vehicle inspection is intended to provide confidence and peace of mind, but if damage occurs during the inspection process, customers should be aware that the company’s responsibility may be limited to the direct repair costs only.

I would encourage anyone considering using this company to carefully read the terms and conditions before booking an inspection. Although the company may cover the cost of repairing damage they cause, there may be limitations around other losses or expenses that occur as a result.

I would also suggest that anyone selling a vehicle carefully considers whether they are comfortable having their vehicle inspected by this company. A vehicle inspection should provide confidence to both buyers and sellers, and damage occurring during an inspection can create a very stressful situation for everyone involved.

Another concern was that RedBook Inspect did not handle the matter through insurance, meaning I was required to deal directly with the company rather than through an insurance process. This left me navigating the consequences of an incident that was not my fault.

Overall, while I acknowledge that RedBook Inspect accepted responsibility for the physical damage, the way the claim has been managed afterwards has left me disappointed. Based on my experience, I would not choose to use this service again and would recommend others carefully consider the potential risks before booking an inspection.

I popped into the Hawthorn branch to get a quote for keying damage to my almost brand new Camry. Instead, the friendly chap I saw told me to wait a… Read more

minute, popped back with a rotating tool and made the damage virtually disappear in a couple of minutes. While fixing it up and assuring me it wouldn’t rust (my main concern) he suggested that would be sufficient as I park my car outside. He did quote for a full respray when prompted and if I ever change my mind, I’ll be back. Thanks for putting a smile on my face.

I went to have a small crack fixed in my windscreen. I had only just bought the car and noticed it a week later. When I got to the location, the… Read more

worker told me that someone had already fixed the crack previously. It was done recently and it was most likely that I'd just noticed it, instead of it getting bigger. He said in his oppinion the work was done very well and he did not need to do anything. He insisted on not touching it. He could've easily asked me to come back and taken my money but he didn't. If the window cracks in future and I believe the above is not longer true, I will remove this review. So if you are reading this, the honesty of this company still stands, and is of high integrity. I highly recommend.

Paid a $120 deposit after being told it was for job security. The technician arrived without the correct windscreen and could not complete the job.… Read more

When I requested a refund, he claimed the deposit was a call-out fee, which was never mentioned before payment. No service was provided, yet my deposit was kept. Very disappointing experience.

I was recently in the wrong place at the wrong and was hit from behind in a not at fault accident. I called my brother and asked what do as I was… Read more

actually a bit shook up. He suggested I call Melbourne Collission Centre at Mentone as he had a great experience previously. I called their number, they picked up within a few rings and spoke to a 'real' person. They were great, they put me at ease straight away and to be quite frank, simply took control of the situation on my behalf. I was provided with a 4WD hire car similar to mine, newer model actually, in around 50 minutes! I still find that service amazing to this day. Throughout the process I was given weekly updates, sometimes twice a week, with images of my car showing works being done, the overall progress even when inspections were being done. All this helped reduce the stress of it all. And when all was done, the car was delivered to my home just after 6pm when I get home and it is just perfect! If you too end up in the wrong place at the wrong time like me don't hesitate to call Melbourne Collision Repair Centre Mentone they take care of everything. Simply first class.

Jason S.

I highly recommend touch up guy operator Dave Deakin for the repairs on our Silver Mitsubishi eclipse cross. The damage was to the front bumper,… Read more

front mudguard and plastic wheel arch mould. The repair and colour match is perfect. Dave is very friendly and knows his work. The whole job was $250 cheaper than a panel shop in Blacktown. I highly recommend him.

Nirmal Singh just completed a regular service for my Ford Transit Van. Again an excellent and thorough job. Well done Nirmal another great job. Will be back in the future to keep my vehicle running smoothly. All the best Rod

Poor workmanship and very poor follow-up. The roof liner installation on my HSV Senator caused damage, including glue residue, broken trim, and… Read more

visible rippling. Despite emailing numerous times and being told the installer would contact me, no one ever did. I was forced to pay another company to redo the work and source replacement trim at my own expense. Not happy with this company and would not recommend.

Beware of the claims - they don't care. All I wanted was for Head Office to forward an email to Nowra MyCar. Simples. I was told 1-2 days response.… Read more

10 days later - nil. Follow up to HO - 'nah call em on da fone mate'. But i want clear communications please forward email so no doubts. 'nah, call em'. No response from Nowra. Complained to Head Office Management re 'customer first' mantra having a SAY-DO gap - do they really guarantee customer first or is it empty rhetoric. Their reply: 'nah, like we said, mate, give 'em a call on da fone.' MyCar, HO and Nowra store have zero-service score with me. Beware of the claims - they don't care.

Great customer service and was booked in really quickly. Alan was amazing and explained everything. The repair was fixed really quickly and is flawless. Highly recommend and would use again without question. Thanks Alan!

[Name Removed] at Midas Darlington S.A is terrible. He quoted me $300-350 for my ute service but charged me $434. He didnt do anything except motor… Read more

oil, oil filter and engine flush. The only thing he really did was diagnose a water leak and give me a huge list of problems. No phone call to fix anything just a bad attitude and a whopping bill. Not a likeable or customer service guy at all. Will never go back there. Do not recommend.

Had mould treated on our tiguan and it came out fresh like a daisy. With all the rain lately, we left one open by accident and mould started to grow… Read more

all over, looked disgusting. The team were very professional and the gentleman who came out was very helpful and did a fantastic detail.

If you are looking for a team of people you can trust your car with, trust Kiran and the team at Auto Masters Northbridge. They will not let you down!! I can't rate them highly enough!

Great communication & service. Awesome staff. Would well recommend this company. From the process of starting my claim till the finish of installation of my windscreen ,it was just seamless. Many Thanks. Steve Klink

Absolutely stand out service from my first enquiry to the finished install, highly recommend, thanks

They fixed the scratch but broke the door handle. Dealer mechanic said they also left multiple bolts loose in the door and scratches where they… Read more

opened it...

Now I can't operate the passenger door from inside. Dealer has quoted over $700 to repair. Would NOT recommend.

Excellent customer service and care. Keep it up good work.

Very happy with my ceramic tinting on my MG. Jason did a great job. He was friendly and very informative. I shopped around and this was the cheapest. It was done in a couple of hours at Charmhaven. Highly recommend Tint Ur Ride. Thanks Jason

Great service and obvious expertise. Luke and his team fitted two tow bars for me, one and X3 M sport, and the other a Volvo XC 40. Very neat job with great care taken, thanks for your honesty and integrity. Cheers, Rob

After a disappointing experience at another tinting business where I was faced with having to get my car’s window tinting replaced under warranty for… Read more

a second time due to poor workmanship, a friend recommended that I go and talk to Kelly at Tint-A-Car in Osborne Park – and am I glad that I did! Kelly not only welcomes you into her office like an old friend but takes customer service to a whole new level in educating you about what to expect from your tint and assisting you with your choice.

Apart from finding contaminants yet again under my existing film applied by the other business, I had also realised after nearly having an accident on the freeway at night that the film was too dark to allow clear night-time visibility. Kelly was immediately concerned about the safety issue, to the extent of offering me a time slot the following day in what was obviously her busy week to have the tint removed and replaced, as well as spending a long time discussing what had happened and the different options for a lighter (and safer) replacement film. So I felt very confident that I had come to the right place.

When I dropped my car off the following week to have the tinting job done, Kelly once again went the extra mile to ensure that I would be happy with the tint VLT level, to the extent of asking Max to actually apply offcuts of two different films to one of my car’s windows so that I could see the difference in VLT before application. She also suggested that I sit in her own car so that I could see how a different tint level looked in real life. All this took quite a long time, but I was never made to feel as if I was a nuisance. Kelly is so incredibly patient and determined to do the right thing by her customer to ensure their complete satisfaction with the finished job, regardless of how long it takes.

My new Spectre ceramic tint (45 VLT all round) is perfect. Visibility when driving at night presents no problem at all now and my car looks great. Additionally, I was treated like royalty despite this not being a huge amount of money spent, and even given a voucher for a free coffee at the lovely Micrology coffee shop up the road while I waited. All up, this was a wonderful experience. I will be recommending Tint-A-Car Osborne Park and particularly Kelly to everyone I know requiring car window tinting.

Suzuki Swift Sport Aluminium wheels. Oh no a pot hole. Suzuki dealer diagnosed a buckle in the wheel and mega $$ for a new wheel. Off to Wheelman… Read more

Peakhurst good news we can sort that no drama. Next day Suzuki happy no more vibration. Staff helpful good listeners got a sense of humour. Shop looked real busy. Reviews all super. I was pleased. Not greedy. Smart professional operation. Oh and the female staff enjoy a bunger outside shop on Friday after work. Go ladies.

Smiley

I was staying in Goolwa and desperately needed to purchase a replacement run flat tyre for my car. I phoned several tyre businesses in the area but… Read more

none could supply the tyre or help with advice about what I could do. Fortunately I called the Goodyear tyre dealer in Strathalbyn and talked with Garrick who provided the best customer service I’ve ever had. He listened to my problem and then sourced an appropriate replacement tyre and organised a courier service to deliver it 40kms to Goolwa. He also called later in the day to make sure that everything was ok and my car was now functional again. I highly recommend this business for its brilliant caring and professional customer service. Thank you Garrick.

Staff at Hub really friendly and helpful. repairer did more than actual paint than accident caused. Car came back cleaned and polished-like brand new. A great experience all round

Was Quoted $220 from Auto Chain Store to Flush Brakes & Flyid. Called Bridgestone Joondalup my car was in and looked after from the time I arrived… Read more

until I left. Service Excellent, Reception Area Excellent, Staff Excellent and the price was well under 1/2 of what i was quoted $84.50. I will be back, oh and the Mocha coffee was fabulous thanks to everyone at Bridgestone Joondalup

**Ultratune Service Review** I’ve been experiencing some issues with my cars and have been getting it serviced at Ultratune Cranbourne: -… Read more

**Customer Service**: The team is incredibly attentive and considerate. They listen carefully to my concerns and take them seriously, which creates a positive experience. - **Communication**: I appreciate how well they explain the work that needs to be done. They ensure I understand everything before proceeding, emphasizing informed consent.

- **Overall Experience**: I am very happy with every service I’ve received. The staff is kind and genuinely seems to care about my vehicle and my satisfaction.

Overall, I highly recommend Ultratune for their excellent service and customer care!