Best Strata & Property Management Services

Having spent many years as a property owner and committee member, I firmly believe that professionalism, courtesy, impartiality, accountability and… Read more

mutual respect are fundamental qualities expected of anyone entrusted with body corporate management and the responsibility of serving its community.

Such arrogant and unprofessional conduct by A. Cooke is truly unprecedented!

As a lot owner attending a Body Corporate Annual General Meeting (AGM), I believe I am entitled to be treated with courtesy, dignity and respect at all times. Unfortunately, A. Cooke's conduct during the meeting, together with her subsequent response and manner of communication, came across as discourteous, dismissive and unprofessional.

I was particularly concerned by her attitude and manner of communication during the AGM, which I considered disrespectful and inappropriate when addressing an owner. The way this matter was handled left me feeling personally affronted, rather than being treated as an owner entitled to fair, respectful and professional communication. The interaction came across as unnecessarily hostile, condescending and overly personal.

Such behavior is deeply disappointing and falls well below the standards of professionalism, impartiality and courtesy that should reasonably be expected of a body corporate manager, particularly when dealing with lot owners and committee members.

I sincerely hope that those responsible for considering A. Cooke's future professional appointments will give careful consideration to her communication style, professional conduct and ability to work constructively and respectfully with the community she is engaged to serve. Effective communication, accountability, impartiality and mutual respect are fundamental qualities required in this profession.

I would also hope that A. Cooke takes the opportunity to reflect on how her conduct and communication may be perceived by others. Regardless of differing opinions or disagreements, every owner deserves to be treated fairly, courteously and with respect. Professionalism should be demonstrated through one's actions and communication, particularly when dealing with challenging situations.

No individual should be made to feel belittled, dismissed or treated as though their concerns are of lesser importance simply because they hold a different opinion or raise an issue.

I sincerely hope that this feedback will be taken seriously and given due consideration, and that it will serve as a constructive reminder of the professional standards, accountability and mutual respect that should underpin all future interactions.

I would like to complement Janet Samuel for her outstanding work during the time I have been treasurer for the Skytower Uptown body corporate. Her… Read more

attention to detail and knowledge of the products she deals with is outstanding. I am looking forward to continuing our working relation in the future.

Absolutely loved my stay! The location is fantastic and easy to find, with iconic landmarks right outside the window and stunning night views. The host was super nice, responsive, and easy to communicate with. Highly recommend!

It has been a great pleasure working with Briana Ciampoli from STM. Highly recommended for amazing service with strata. Joshua Munro.

Our small owners corporation had a very disappointing experience with IUM over several years. During their management, our financial position… Read more

deteriorated significantly, with funds rapidly declining and little meaningful communication or warning about the seriousness of the situation.

Despite receiving lengthy financial reports at our AGMs, there was no clear explanation that our administrative fund was effectively in deficit or that our financial position was becoming unsustainable.

While owners are responsible for finances at the end of the day I strongly believe communication should have been more proactive from IUM.

We also experienced issues with building insurance not being paid on time, poor communication, administrative mistakes and a general lack of accountability.

These included fees that had to be specifically requested for refund and an incident where a contractor was paid twice.

Attempts to escalate our concerns to senior management were largely unsuccessful, and we eventually lodged complaints with NSW Fair Trading.

When we requested an early release from our management agreement due to our concerns, this was refused.

Overall, what should have been a straightforward strata management arrangement became an unnecessarily stressful and time-consuming experience for our owners corporation.

Based on our experience, I would not recommend this strata management company.

As an owner and strata committee member, I have found NetStrata's management of our scheme deeply disappointing. Poor transparency and unresponsive record-keeping.

Appalling managment. Refuse to answer enquiries. I am looking for any other owners Broadbaeach re: "Ivy Court" who wish to get rid of these managers. They are blocking any attempt to hold them to account for their dreadful management.

Ian was an excellent host during today’s Body Corporate AGM. His professionalism, clear communication, and friendly manner made the meeting both productive and enjoyable.

[Content Removed] A couple of years our caretaker, review about us and posted it on this website this is the outcome of this Shameless quotes from… Read more

our caretaker. Her destructive nature has been destroying our complex and this is the proof her lies and deception in her sskb view. This review has destroyed people's lives in our complex, this woman is constantly harassing owners bullying them, has been filling up our letter boxes with rubbish and junkmail, please is anybody able to help us.

Our Strata Corporation has been through a stressful and expensive process to rectify a major structural fault. Stephen has been very attentive and pro-active, despite some criticism from some members.

On behalf of O'Neill & Brown Plumbing Service, we would like to acknowledge the outstanding service provided by Vicky Sheldon over the years. Vicky… Read more

is always professional, responsive, and a pleasure to work with. Her communication is excellent, and she consistently goes above and beyond to assist with maintenance matters, ensuring issues are addressed efficiently and with care.

Her proactive approach, attention to detail, and commitment to delivering exceptional customer service make her a valued contact and trusted industry professional. We greatly appreciate the support she has provided and the positive working relationship we have built together over the years.

Thank you, Vicky, for your dedication and continued support. We highly recommend your services.

Tim at B C S absolute fast and efficient service for our Complex. Recommend B C S as Strata Management to everyone.

Extremely fast and efficient service from Jade. I sent my request for a current strata insurance certificate at 8:30am and received it before 9am the same day!

We arrived at Colourwave Terrace, The Hill Newcastle on Sat 12 July for a 4 night stay and found it boarded up & scaffolding in place. We had a 3hr… Read more

drive from Sydney & we were not advised by Hometime that the property was not fit to stay in. Hometime manage this property through Airbnb. Even though [Name Removed] from Hometime answered my call, it was the middle of the school holidays & we then spent an hour trying to find suitable accommodation for our family

I’ve had the pleasure and excellent experience working with Westside Strata Management, and in particular with our strata manager, Cameron Birchall,… Read more

who supports our Vogue Body Corporate and Committee.

Cameron has consistently demonstrated a high level of knowledge, professionalism, responsiveness, and genuine care resulting in the smooth running of our building and adherence to governance processes and structures.   His communication is always clear, concise, considered and timely, and he approaches every matter, big or small, always with a solution focused mindset that makes a noticeable difference to owners and residents through making them feel heard and valued.

What stands out most is Cameron’s ability to navigate complex strata issues with confidence and fairness in an informed, collaborative and consultative way.   Whether coordinating maintenance, guiding the committee through compliance and governance requirements, or helping progress community improvement projects, he brings a level of diligence and follow through that builds trust and keeps our buildings operating efficiently.

Under Cameron’s management, we’ve seen improved coordination, faster resolution of issues, a more proactive and collaborative approach to building needs and delivered efficiencies resulting in administrative savings.  His support has been invaluable in helping the committee deliver positive outcomes for the Vogue community.

I highly recommend Westside Strata Management and Cameron Birchall to any building seeking a collaborative, knowledgeable, reliable, and genuinely committed strata manager.

Strata 86502 Our strata manager Nicole Kazzi, has been outstanding in her ability to attend to all our queries and complaints (not too many ) and… Read more

is approachable and always available to takes my calls and explain certain issues to me. Nothing is too much trouble. Thank you for the opportunity to voice my satisfaction. Also your receptionists are always friendly and helpful.

regards

Gloria Unit 502

Great service and professionalism – Our Strata Manager, Christina Ozekin is always willing to assist and support with a high level of professionalism and knowledge ensuring situations are well addressed and resolved.

I would like to say that throughout my experience, Scott has consistently demonstrated a high level of professionalism, responsiveness and commitment… Read more

to delivering excellent service. He is approachable and always willing to assist when needed Their dedication to ensuring residents needs are met has made a significant positive impact on our living experience I would highly recommend their services to other property owners, residents and building communities who are seeking a reliable and professional building management agent.

GK Strata has been our strata manager for around 20 years. I have been a member of the strata committee for all of those years and highly commend GK… Read more

Strata, and particularly our strata consultant, Daniel Russell-Cooper for the professional manner in which our strata management needs are met. Daniel is highly client-focused, always willing to take your call and to give objective constructive advice. His knowledge of NSW strata law and its application is first rate especially, as in recent years our strata plan has undergone several complicated major projects and we could not have had such successful outcomes if it were not for Daniel's invaluable contributions. More recently, Daniel has been needed to attend and chair our committee meetings and, being a good listener and having had extensive experience dealing with numerous others strata plans, his advice and counsel are well-respected and highly-regarded by my fellow committee members. Doreen Cheong

Review of Jana Antelmann – Jana has been looking after us in Manly for 9 months. We were quite disillusioned with our experience up to that time. She is efficient and I feel… Read more

that she is always there despite our property having only 6 owners. Her advice is prompt, clear and delivered efficiently. Very pleasant to deal with and professional going the extra. Thank you

Jillian Hull is our strata manager. In amongst some extremely challenging issues and problematic neighbours she has been a reliable and professional source of assistance and help. We're thankful for her support

Shanee Mulhearn always responds promptly to facilities issues and makes arrangements for necessary works to be carried out quickly . Facilities management is one of the difficult jobs in Strata Management .

Grateful for the service I got from Adrian about my lapsed landlords policy!

My dad had a heart attack requiring open heart surgery, but they are choosing not to exercise discretion to provide a refund. Instead offering AI generated sympathies. Avoid if you want to deal with Human Beings.

What an incompetent run establishment. Georgia, n Jody, couldn't organise a fun run. I wouldn't trust them with a homeless rat. I rented a house thru… Read more

them n was a single tenant, rent always before due date, I kept a very clean home, the house was already run down when I moved in n needed fixing up, hence why the rent was cheap, I did alot of fixing it up myself, which wasn't a problem as I had to live there, trying to call them was nxt to impossible n got answering machines. They changed their account number for where the rent was ment to be paid into, n when I finally got thru to get the new account, was told they didn't know it n recommend I direct debit, I manually do things n don't trust direct debit. After finally getting the account number of of them, that apparently they didn't know it, it was sorted, my lease ran up n decided to move to a nicer home, with a more reliable real estate, after cleaning the house from top to bottom, I got an email, stating $2500 in repairs that was already there when I moved in, as I had photos, as soon as I sent them thru the photos, they wanted $1000 for a professional bond clean, as I never paid a bond on the condition what the house looked like when I moved in, sent those photos in aswell, I had left the kitchen drawers open when I had cleaned them to air out n dry, then get an email wanting me to go back to the property to close them, also I must've missed a speck of dust on the outside of the kitchen screen, which had holes n rips in it, from wen I moved in, n I had photos of that aswell, wanted to charge me $50 for a small window screen. I called the RTA n they told me to not worry about it, as I had never paid a bond. I never heard back from them again. They should be embarrassed.

I am writing this review as to the great support and service we get from Shyam (Sam) at our High Point Strata buildings No 92851. Sam is always there… Read more

to assist and help in every way. Sometimes out of hours you will find him "At your Service" and always willing to do his best to put right any problems us owners have. He always keeps us up to date with what is going on and emails/message to see us through any things that needs doing. I can highly recommend Sam as a building manager and I know we can rely on him. Thanks Sam.

Tania is an absolute Star – We've had an excellent experience with Rent360, and in particular Tania Williams. We applied for the house Canberra, 2 weeks before me moved, and… Read more

Tania did her best to assist us. Paperwork was seamless and the house was immaculately presented to us on arrival. We couldn't be happier.

Stratarama have been managing our group of units for few years and we have found them to be very professional and prompt in everything they do. They… Read more

are easy to communicate with and are very accessible by phone when needed, and that’s what I like. Hope we can build on our relationship well into the future. Peter.

Barbara managed the rental of my apartment in Melbourne. She gave great advice and set my expectations clearly. All the processes for property… Read more

management were handled professionally and I felt comfortable that both my tenant and I were being well looked after. The staff at Dingle were all very nice and happy to help.

Communication is clear and concise so that the landlord can easily understamd.