Best Strata & Property Management Services in South Australia Adelaide

I had a very good experience, Jay was very helpful

We had such a great stay at Hidden Valley Eco Lodge. The location is absolutely stunning — surrounded by nature and incredibly peaceful. It was… Read more

exactly what we needed to switch off and enjoy a proper off-grid weekend.

The lodge itself had everything we needed, and the whole experience felt relaxing from the moment we arrived. Waking up to the quiet and the views was a real highlight.

We’d definitely love to come back again and would highly recommend it to anyone looking to disconnect and recharge.

Strata Title Management Group (North Shores Sydney), my personal experience together with other owners, STM treat owners as their 'products', not… Read more

'customer'. 'cause STM is big with strong legal team, once you are with them, they will keep milking you dry, many owners end up selling property hopeless, Hopeless as STM using legal rescourses and full-time paid property manangers against owers, So Avoid STM!

Melissa Thompson has been employed by IUM Strata, Liverpool for many years and is an exceptional, professional Strata Manager. She always goes above… Read more

and beyond what is requested of her in her job and is available whenever needed.

She is helpful to all her clients and is very knowledgeable in what she does. This shows in her capacity to arrange emergency help if and when needed by her many clients plus necessary everyday requirements.

Netstrata seems more focused on managing their online reputation and posting "positive" fake reviews than addressing critical building safety… Read more

violations. ​My apartment suffered a major internal pipe burst because Netstrata failed to manage the building's water pressure. A licensed plumbing inspection confirmed the static water pressure was approx. 752 kPa, which significantly exceeds the Australian Standard limit of 500 kPa (AS/NZS 3500). ​Despite providing clear evidence that this is a systemic infrastructure issue (the leak occurred on a shared wall back-to-back with the common water room): • ​Netstrata refused to investigate and simply told me to "go to Fair Trading or NCAT." • ​Obstruction of Evidence: They refused to preserve or provide CCTV footage of the common water room during the leak, claiming the cameras were "broken" or "not for that purpose." • ​Hiding Maintenance History: They denied my request for the building's plumbing history, despite multiple major leaks occurring in the same area last year. ​I have already reported this to NSW Fair Trading, SafeWork NSW, Bayside Council, and the Minister for Fair Trading. I have all plumbing reports and evidence ready to share with anyone considering their services. ​Stop bullying lot owners and start complying with Section 106 of the Strata Schemes Management Act.

Katie Naish has been great to deal with and responds promptly to questions and follows up quotes. I’m extremely pleased that she’s doing such a great job for us, in what can be a frustrating and difficult field.

Natasha has been excellent in timely communication and helping us with every enquiry we’ve had with SSKB. Always warm, professional and prompt - definitely would recommend ☺️

I am new to the workings of body corporates. However, working with the team at Strata Data Group is making my transition from novice, to having a… Read more

better understanding of systems and processes, very easy. Receiving electronic notifications and correspondence, that i respond to matters in a timely way, in the context of an otherwise, busy life.

If I could give Bright and Duggan a zero I would. This company is absolutely terrible. I've had water damage in my laundry room from the apartment… Read more

above me for 2 months and they still haven't arranged for repairs. They have sent out 3 different plumbers on 5 separate occasions to investigate and assess the damage. The damage continues to worsen by the day and they continue to sit on their hands. They don't answer calls and barely respond to emails. I've sent dozens of emails informing them that it's urgent. Do yourself a favor and use a different strata.

My experience in communicating with Jade is most favourable. She is always willing to listen, easy to deal with, interested and helpful in any query… Read more

or issue . When required she works diligently in resourcing reliable contractors. I admire her resolve to achieve an acceptable result despite at times having to work in a challenging enviroment

Highly recommended

worst ever customer service and so frustrating to deal with BCS strata, they don't return calls or emails. They just want their clients to give up and go away.

Avoid at all cost!!! – Do not choose this company, they will not care about your property. They will rent your house to anyone as long as they get their commission.

Did not disclose significant construction noise (despite the fact that a notice was placed inside the apartment when we checked in) and when I lodged… Read more

a request for a partial refund was told that because the noise was outside the 4 walls of the apartment that I was not entitled to any refund.

Knowledgable advice, but sometimes slow in response to phone calls

Strata 86502 Our strata manager Nicole Kazzi, has been outstanding in her ability to attend to all our queries and complaints (not too many ) and… Read more

is approachable and always available to takes my calls and explain certain issues to me. Nothing is too much trouble. Thank you for the opportunity to voice my satisfaction. Also your receptionists are always friendly and helpful.

regards

Gloria Unit 502

A big thank you to strata manager Ken Tran who recently chaired our AGM. The strata manager profession is a tough gig: managing competing interests;… Read more

mediating between different personalities; and promoting impartiality and fairness. All this and more is not easy. Ken expertly chaired our AGM with diligence, integrity and respect. Moreover, since managing our strata plan Ken has proven to be approachable, dedicated to optimizing positive outcomes for owners, and providing neutral and objective counsel.

Great service and professionalism – Our Strata Manager, Christina Ozekin is always willing to assist and support with a high level of professionalism and knowledge ensuring situations are well addressed and resolved.

GK Strata has been our strata manager for around 20 years. I have been a member of the strata committee for all of those years and highly commend GK… Read more

Strata, and particularly our strata consultant, Daniel Russell-Cooper for the professional manner in which our strata management needs are met. Daniel is highly client-focused, always willing to take your call and to give objective constructive advice. His knowledge of NSW strata law and its application is first rate especially, as in recent years our strata plan has undergone several complicated major projects and we could not have had such successful outcomes if it were not for Daniel's invaluable contributions. More recently, Daniel has been needed to attend and chair our committee meetings and, being a good listener and having had extensive experience dealing with numerous others strata plans, his advice and counsel are well-respected and highly-regarded by my fellow committee members. Doreen Cheong

Unacceptable delays – 18+ months with no resolution I have been dealing with an unresolved insurance matter with CHU for over a year and a half, and… Read more

not a single issue has been fixed. Despite repeated follow-ups and attempts to progress the claim, there has been no meaningful action or resolution. The lack of urgency, accountability, and effective claims management has been extremely disappointing and has caused ongoing stress and disruption. As a result, the matter has now been escalated to AFCA, and I will also be pursuing legal options to seek resolution. Based on my experience, I cannot recommend CHU to anyone expecting timely, professional, or effective claims handling.

Review of Jana Antelmann – Jana has been looking after us in Manly for 9 months. We were quite disillusioned with our experience up to that time. She is efficient and I feel… Read more

that she is always there despite our property having only 6 owners. Her advice is prompt, clear and delivered efficiently. Very pleasant to deal with and professional going the extra. Thank you

Jillian Hull is our strata manager. In amongst some extremely challenging issues and problematic neighbours she has been a reliable and professional source of assistance and help. We're thankful for her support

Shanee Mulhearn always responds promptly to facilities issues and makes arrangements for necessary works to be carried out quickly . Facilities management is one of the difficult jobs in Strata Management .

What an incompetent run establishment. Georgia, n Jody, couldn't organise a fun run. I wouldn't trust them with a homeless rat. I rented a house thru… Read more

them n was a single tenant, rent always before due date, I kept a very clean home, the house was already run down when I moved in n needed fixing up, hence why the rent was cheap, I did alot of fixing it up myself, which wasn't a problem as I had to live there, trying to call them was nxt to impossible n got answering machines. They changed their account number for where the rent was ment to be paid into, n when I finally got thru to get the new account, was told they didn't know it n recommend I direct debit, I manually do things n don't trust direct debit. After finally getting the account number of of them, that apparently they didn't know it, it was sorted, my lease ran up n decided to move to a nicer home, with a more reliable real estate, after cleaning the house from top to bottom, I got an email, stating $2500 in repairs that was already there when I moved in, as I had photos, as soon as I sent them thru the photos, they wanted $1000 for a professional bond clean, as I never paid a bond on the condition what the house looked like when I moved in, sent those photos in aswell, I had left the kitchen drawers open when I had cleaned them to air out n dry, then get an email wanting me to go back to the property to close them, also I must've missed a speck of dust on the outside of the kitchen screen, which had holes n rips in it, from wen I moved in, n I had photos of that aswell, wanted to charge me $50 for a small window screen. I called the RTA n they told me to not worry about it, as I had never paid a bond. I never heard back from them again. They should be embarrassed.

Tania is an absolute Star – We've had an excellent experience with Rent360, and in particular Tania Williams. We applied for the house Canberra, 2 weeks before me moved, and… Read more

Tania did her best to assist us. Paperwork was seamless and the house was immaculately presented to us on arrival. We couldn't be happier.

Stratarama, particularly Lionel Colaco, was always helpful to our community title group. He explained all details clearly and organized any property maintenance issues promptly. He comes highly recommended.

We’ve had a very positive experience with this strata company. They are professional, responsive, and consistent in the way they manage matters.… Read more

Communication has been clear and issues have been dealt with efficiently. Overall, the service has been reliable and well managed, and we’re pleased with the level of support provided. I would be comfortable in recommending them.

I would not recommend Stratacare. I live in a Stratacare managed complex and have had nothing but trouble with our manager Therese. Everything from… Read more

creating disharmony and conflict amongst owners and committee members to intimidation tactics.

A BCCM application and order was needed due to our manager not following legislation.

Legal action was taken against me for Stratacare fee's that I did not owe and were later dropped.

Poor communication. Unexplained costs, Diversion from solutions to benefit excess management fees.

Our experience with Jamesons Strata Management (Surry Hills) has been highly unsatisfactory. We have lived in our small block for nearly 30 years,… Read more

and I have served on the committee, including as Secretary. Based on this long-standing involvement, I can confidently say that the past 15 months under the current management have been the most disappointing we have encountered.

Communication has been a persistent issue, with emails and phone calls frequently going unanswered for extended periods. When responses are received, they often fail to address the issues raised and instead offer only vague assurances that action will be taken.

Transparency is also a major concern. It has been difficult to obtain detailed expense reports, and there is limited clarity around certain charges. For example, the Owners Corporation has been charged $37.50 not only for issuing work orders but also for obtaining quotes, including where those quotes were sourced by owners themselves. Additionally, quotes arranged through the strata manager have often been significantly higher than comparable quotes obtained independently.

The strata manager, Shane Haytana, has been insufficiently responsive to urgent matters and appears to prolong relatively straightforward issues. This is particularly concerning given the management fee structure (approximately $55 per 15 minutes), in addition to other charges. We have also observed questionable decision-making. In one instance, despite a request to engage a known and cost-effective contractor for a sewage blockage, an alternative contractor was appointed, resulting in a charge of $8,400 for work that had previously cost approximately $450 and would typically require only a short time to complete. Similar discrepancies have been noted in other routine maintenance works.

The Jamesons SMATA portal also provides limited transparency, with no detailed expense reports or major work quotes readily accessible. Relevant documents have only been provided after repeated requests from multiple owners. Following the recommendation to switch to Coverforce Partners Pty for building insurance, the premium increased by approximately 30%, further raising concerns regarding value for money.

Overall, the service has been characterised by poor communication, a lack of transparency, and inadequate value for money.

It is therefore unsurprising that the building’s condition is declining while owner dissatisfaction is increasing, driven by rising levies and deteriorating service standards.

I would strongly encourage others to carefully consider their options and engage a strata management provider that demonstrates accountability, responsiveness, and a clear commitment to acting in the best interests of owners.

Our building of 14 units has been managed by Strata Partners for nearly 29 years. Our current crack team of Melissa Y and Karen T are outstanding.… Read more

Their experience, knowledge and timeliness with handling every day matters and long term building management is exceptional. They are certainly held in high regard by all our contractors.

After working and running the Committee for more than 12 years, I have suggested Strata Partners services to family and friends when investigating new strata firms. Once their business were moved to Strata Partners, they all echo my opinion and experience. I commend Strata Partners, Melissa Y and Karen T on their consistent professionalism and high level of service

We booked with MaisonNets for a 2-night stay in Darlinghurst, Sydney, and were well pleased with the service, communication, and the follow-up to make sure we were all OK and settled in. Highly recommend booking with them and we will do so again.