TP-Link

This product completely resolved my dropouts and no longer having to reset my modem.The tech team were fantastic in resolving my Chromecast problems in such a short time frame. The best service experience I have had for a long time.

Very helpful technical support team. TINECIA Nong. She helped me out with the internet connection to my modem.

Charlotte Zheng was a really good at responding understanding,and resolving my problem with my internet router

I did have problems initially with older devices and printers (we have 2) in the end I created a 5mhz and a 2mhz network. This solved all the… Read more

problems, the printers connected to the 2mhz network and older devices while the new devices run on 160mhz wide channel that I was able to set away from all the neighbours (and we have about 20 competing networks) so we now have lightning fast wifi 6 running as fast as it can I believe.

Overall the product works well, though I have had intermittent connection issues. However, after trying all the troubleshooting I could on my own,… Read more

after 20 mins with Lauren over the phone everything worked perfectly and I've had no issues since. Lauren was patient and effective even through difficulties on my end.

For the price these little cameras are hard to beat. The picture is clear, it has alot of features within the app in line with the more expensive… Read more

brands. It tracks people and animals without an issue. I now have multiple of these around my house. I only ever had an issue with one not connecting to bluetooth, but I bought it back to JB Hifi and it was replaced without question. Hard to beat for the price.

I am yet to experience what their customer service is like so unsure there, and unsure how long they will last, but at this price point I would be happy if I get 2 years out of it.

Very helpful Tricia was very patiently and she even called me back when we got cut off. Excellent servic

Strong Signal - Fast - Dual Band - Fair Price – The TP-Link AC750 Mesh Wi-Fi Range Extender is designed to extend the coverage of your existing Wi-Fi network, providing better connectivity in areas… Read more

with weak or no signal.

Features and Design: The AC750 Range Extender offers dual-band Wi-Fi support, operating on both 2.4GHz and 5GHz frequencies. It features external antennas that help enhance signal strength and coverage. The device can be plugged directly into a power outlet, saving space and ensuring discreet placement.

Performance and Coverage: The main purpose of the AC750 Range Extender is to extend the coverage of your existing Wi-Fi network, particularly in areas with poor signal strength or dead zones. The extender typically performs well in this regard, offering a noticeable improvement in coverage. The dual-band capability allows for better distribution of devices, as you can connect devices that require higher bandwidth to the 5GHz band, while the 2.4GHz band can handle lighter tasks.

Easy Setup: TP-Link is known for its user-friendly setup processes, and the AC750 Range Extender is no exception. Most models offer a web-based setup wizard that guides you through the process of connecting to your existing Wi-Fi network and extending its coverage. Additionally, some models support WPS (Wi-Fi Protected Setup) for quick and secure connection.

Value for Money: The AC750 Mesh Wi-Fi Range Extender provides good value for its price, especially for those dealing with Wi-Fi dead zones or weak signals in certain areas of their homes or offices. It's a cost-effective solution to improve connectivity without the need for extensive network setup or expensive equipment.

Mesh Capability: Some models of the AC750 Range Extender support TP-Link's OneMesh technology, which allows the extender to work in conjunction with compatible TP-Link routers to create a mesh network. This technology can further enhance the coverage and overall performance of your Wi-Fi network.

Final Verdict: The TP-Link AC750 Mesh Wi-Fi Range Extender is a valuable tool for improving Wi-Fi coverage in your home or office. It offers reliable performance, easy setup, and the potential for mesh networking through TP-Link's OneMesh technology. While it might not be suitable for users with advanced networking needs or those seeking the highest speeds, it provides a cost-effective solution to extend the reach of your existing Wi-Fi network. If you're looking to eliminate Wi-Fi dead zones and improve connectivity without breaking the bank, the AC750 Range Extender offers good value for your money.

The devices that managed to connect, worked well. However, there are numerous irritations. The only device that managed to connect were the TV and… Read more

the security camera. Mobile phones, and computers would never connect. It resets the system time every time it gets rebooted, you have to login and update the system time after every reboot.

Positive points: It looks good, boots up quickly, never had issues with uptime or throughput. Negative points: Devices would not connect to it, time resets. I am using the device as an access point, so the system time might behave differently if it used as the modem

I bought one of these for home use. My Lefant robot vacuum would not connect to it so I had to set up an old ASUS router as a Wireless Access Point.… Read more

That worked. However I have experience frequent drop outs with the DECO and have to switch between networks to try to get internet. Rebooting takes a solid 6 minutes or more. I've given up on it and bought a pure ASUS router, no modem. Thought I'd set the Deco up as a Bridge. Can't be done. You can't modify any settings from a computer connection. There is no Bridge mode available in the app and no work around on the Deco. It's pathetic. It has frustrated me so much I'll never buy another TP-Link device. Who makes such garbage that you can't do basic things with? For supposed premium product that isn't cheap it's a 100% fail from me.

Biggest piece of junk ever made – Terrible experience trying to set it up. I just ended up throwing it away . Biggest piece of junk ever made. It worked for a while, then stopped working , then would connect , then not connect etc. JUNK .

I was having a bit of difficulty trying to set up my new router. Mirei was super helpful. She walked me through set by step in detail. By the end of… Read more

it I had configured everything correctly with her and my internet was up and running. Thanks for being patient Mirei even when I wasn't being my best version. Thanks again for your help. Bit is very appreciated. Hope you have a lovely day!

I was recommend by a friend to purchase this Router due to the speed, price and ease of connectivity, however it wasn’t connecting to the internet… Read more

and after following the various steps to resolve, I was unsuccessful. My ISP couldn’t fix. I then contacted TP-link and had the pleasure of speaking with Mirei who was very professional resolving the issues quickly and patiently. No more buffering and a clearer picture from my NBN FTTH Ultra Fast Broadband Model is Archer AX53

$120 piece of junk – What a piece of $120 junk, sim card is held in with sticky tape. Put it in 5 times and it said no sim card each time put it back in my phone 100% signal threw the heap of junk into the bin

Great customer service from to TP link staff. Helped me setup the router through phone call.

I give every one of these cheap cams 0 they hide setting that cameras all ways used to have delet zoom rewind fast forward.. unless you keep paying… Read more

it's not just cloude storage you pay for but it's the camera settings too, remember the days you bought security cameras and they just did it all well now they scam you to keep paying for the use of the setting. This cam only records when it likes and will completey stop all together most nights and you watch the generic reply i get for this review trust me they are all as bad as each other they all make you subscribe now. If you can find an old school security system my advice is get it like i have they record non stop no subscription cr#p and ya can set up your own cloud storage.... these cams are junk all brands do the same cr#p now.....

Very Good Modem / Router – Purchased the TP-Link AC1600 Archer VR600v as the mid range recommendation of my new ISP. Set up was very easy and painless. The speed of my "wired"… Read more

connection is great and the WI-FI range and speed is also excellent. Stability of the modem /router also appears to be very good. The only criticism that I have is that the bottom of the unit gets extremely hot (where the info plate is) and as a result, the wooden counter that I placed it on also becomes very warm, resulting in extremely poor heat dispersion. It would appear that the unit's "legs" are not high enough to dissipate the heat effectively. After raising the units height by placing several self adhesive chair leg pads under the legs of the unit, the heat dispersion is much better and the unit is less hot. If it was not for the heat issue, I would have rated it 5 stars.

Flaws but when it works its great – Easy setup using the app. However a few warnings not mentioned anywhere. 1 Ensure devices are approx 5 yards / metres max apart. Dont stretch it!… Read more

Overlap for mesh coverage. 2 Avoid placing anywhere obstructed esp electronic devices of any kind. Heavy walls etc. 3. Use CAT 6 cable not less from nbn to moden wan port and from modem out to deco unit main device. Most nbn connections wont have cat 6 cables. Gobto computer store or online. Cheap. 4. Turn off wifi on modem (may need to connect with laptop using ip and admin login) and use deco only for all wifi to avoid conflicts. Deco is easier to manage anyway. 5.Wall mount near power clear of obstructions. 6. Dont turn off leds or fault diagnosis is impossible. 7. Check app speed test. It has a bug. You must set wifi speeds for isp plan in app to get results. Now here is issue. If actual speed is greater than test speed no result occurs. Set speed must exceed actual...My plan 100mbps returned speed of 270 and i had to find this by setting 300 initially.

Our two level house has four devices. Three left a gap and the app was unstable.

If device drops to red reposition near another to diagnose any fault. I returned one that would flash red colour constantly.. Common according to support posts !!!

Cost is approx avg $70 each. Note you can also connect laptop etc using ethernet cable if puck positioned in convenient place eg near desk.. Two ports per puck.

Our home internet speed went from 25 avg to 270 dload. Very stable speed too with cat 6. We have fttp that came with a slow cat 5 cable...nuts. This change boosted above plan speed. apparently its nbns way to not giving full speed to all users. Free upgrade in speed? Crazy

Manufacturer suggestion. This unit is very difficult to wall mount. Flat use is awkward and contrary to leds which then cant be seen. The warmth means quality adhesive fails and the lugs on base mean adhesive is difficult to place to allow wall contact. Poor design really. . Suggest a simple lock mount like the ubiquity access point be used.

Whilst the operator assisted well with my query, I recommend Jazlyn to work on her speaking and listening technique.

Great product. I was having issues connecting it to my new NBN service and so I rang TP link support and got thinks working real fast. I spoke with a… Read more

woman named Hely and she was extremely helpful and talked me through the steps with great clarity. Highly recommend!

Have had the VR2800 for only a few years now. In summation, it’s good until it isn’t. The isn’t is the onset of regular internet dropouts that get… Read more

progressively more frequent. The white lights on the modem would indicate that it’s all okay but it’s not and the dropouts just become a daily occurrence. The lesson here is - purchase a new modem/router that is not TP-Link.

Having tried other brands that failed to work i purchased this & was not disappointed. My son now has full strength internet in his room. The only… Read more

negative feedback would be the instructions, easy as they are to follow & easy to complete there was some confusion as to why it didn't initially work on my son's phone in his room, on the instruction sheet there are 3 steps to set it all up however after the third step there was still low signal in my son's bedroom, it wasn't until i reread the instruction sheet that i noticed way down at the bottom of the sheet that it says to connect to your regular home wifi with the "EXT" next to it, this should have been step 4.

As non-portable 4g to wi-fi Hotspot it is functional and has good range. Though I am second guessing my choice – I would have gone with the TP-Link Archer MR600 had I been able to buy one locally for a reasonable price. This is due to the Deco X20 not having… Read more

many of the Router features such as VPN built in. I purchased this as a 4g modem/router for my shack as signal there is poor and I can't get a fixed line. I am using a Woolworths Mobile sim ($20 prepaid - not a data specific plan).

Things I like ------------- * Warranty: 3 Years * Signal: It picks up signal in a poor signal location (albeit the 3g rather than the poorer quality 4g in the area) * 3g/4g: Support for external 3g/4g aerials. I will at some point mount the aerial on the roof. * Frequencies: Support for all Australian frequencies including 4G: FDD-LTE B5 (850MHz) / B28 (700MHz). Many 4G modems do NOT support these bands! Without these bands the modem will not connect to significant portions of the Telstra network and others (Basically anything not near a big town or city). * Wifi coverage: I get excellent Wi-Fi coverage throughout my shack. Which switches seamlessly between 2ghz Wi-Fi and 5ghz Wi-Fi. * Connectivity: Multiple devices including Apple and Android devices share this network without issue. (Much better than when using my phone as a wifi hotspot) * Stability: So far it has been extremely stable. * Sim card: Nano sim - Takes a normal prepaid nano sim underneath (I am not using a specific data plan as it works out cheaper at the moment to use the cheapest phone+data plan with roll-over data) * Customer support: I have never had to use customer support but I have heard from friends that it is excellent.

Things I don't like ------------------- * No 5g: Lack of support for 5g is disappointing given the price but there was little else available. * Setup app: The app, while easy to use is somewhat dependant on an internet connection. There doesn't appear to be a web admin feature on this unit. * Future support: If TP-Link decide that they no longer support this product or no longer support my mobile phone then it becomes little more than a paperweight as access is via a web connected mobile app. * Product codes: TP-Link have lots of very different products with similar part codes. This leads to confusion. * Versions: Version numbers are also really confusing. On the TP-Link site each "Version" seems to come with its own set of features (such as compatibility with B28). It is unclear if the higher versions include the features of the predecessors or not. This is very troublesome as version number is not always included in online shopping! * SSH: No SSH access. It looks like it once had support but updates have removed the feature. * Pay-for-services: I am a little worried by the number of built in features that are subscription based. I have a horrible feeling that at some point I will be forced to pay for services that are currently available as part of the device!

Not ready for market. Buggy – This product isn’t ready for market. Purchased April 2022 from Amazon. Updated to latest firmware on day of installation. Running version 1.0.5… Read more

build 210823 Rel.61765n

Mine has locked up once, No vga/hdmi output, responded to pings, no VIGI app connectivity. Hard reboot restored operation.

Connected to 7 cameras. 3 TP-Link Tapo c210 indoor wifi cameras, and 4 POE dahuas. All working fine, all flawless when watching their RTSP streams from inside my LAN with VLC.

When the nbn falls over, and WAN goes bye bye, which is a very common occurrence in Australia, the VIGI NVR1008H falls over locally. It then drops LAN connectivity locally to all cameras, the hdmi output screen (to avoid any confusion) shows no connection to all my cameras, while I can still watch their RTSP streams on VLC. Come on! This is a fundamental flaw! It requires a reboot of the NVR1008H to restore LAN connectivity to cameras. Even the TAPO app still seamlessly regains connection to the TAPO C210 cameras (TP-Link consumer cameras btw) on WAN connection return, AND still connects to the cameras over LAN when WAN is down. Oh and the NVR1008H won’t talk to the C210’s properly either. Identifies as TP-Link cameras, but after a reboot of the NVR1008H it will not reconnect for love or money to the C210’s. Manually configured to onvif they will auto reconnect after a reboot.

The only thing I haven’t tried yet is adding a 4G backup modem and having PFSENSE seamlessly fall back to 4G on nbn failure to test.

Oh and no Lan web interface or mirroring the hdmi output over LAN. Even just a RTSP stream of the hdmi out would be enough. Clearly the development team haven’t used security devices in the real world.

The VIGI NVR1008H isn’t ready for market. Security devices need to be robust. This thing sure isn’t. DO NOT BUY.

"Easy to use" These are great if you want to be able to turn things on and off remotely. You can also set up a schedule to turn on and off… Read more

automatically. Get the 4-pack as you will use them up a lot faster than you think!

The TAPO app is a lot easier to use than the one Arlec uses (Grid Connect). The Arlec app feels like it's designed by a control systems engineer, whereas the Tapo app just does the obvious simple things that normal people need to do, like set times when the power turns on and off. You can also set it to turn on and off randomly but I haven't tried that feature. Now that I've used the TAPO power points I'll be getting some Tapo light bulbs and tossing the Arlec ones.

These are small so honestly I wouldn't want to be switching on and off things that use a lot of power or have a motor. For lamps and stuff like that - perfect.

After several years of persevering with range extender rated at 300 mbps and only getting 36.4 mbps on Speedtest I just upgraded to the TP link… Read more

AX1800 wi-fi range extender and it is the best $109.00 (Amazon AU) I have EVER SPENT. The first Speedtest result at the other end of the house was 381mbps download and 94.2 upload!!! I then went into the garage, up some steps, through a door and around a corner (so 3 walls thickness where the old extender would not even register) and I got 266 on Speedtest.!!! Outstanding. Do not waste you time on similar priced products of dubious origin. So impressed!

I regret getting this. SLOW. Bad UI. VPN when running locally, 900 mbps. Running on ER605 10mbps.

Amazing Support Team – Cassiel was the most amazing helper she stayed calm, informative and patient with me as I learnt how to configure my router. She taught me a lot today and I appreciate her patience.

Complete kit for connecting 1 device over power to a router. Extremely simple to set up. Comes with 2 x 2 metre network cables (one for adaptor to… Read more

router, 1 for adaptor to device). Each adaptor has 2 ports so potentially can connect router + device at one end and 2 devices at the other, so one port on the router connects up to 3 devices. Pairing to encrypt traffic is very simple - just press a button on each adaptor.

The only downside is that the adaptors are quite wide, so adjacent sockets on standard double power points and power boards can't be used. A simple left/right adaptor will fix that. They also stand out from the socket, but no more than a typical power adaptor.

Feedback and Review: TP-Link Deco BE65 (BE11000) with TPG ISP I purchased the TP-Link Deco BE65 (BE11000) Mesh Router system in October 2025.… Read more

Unfortunately, my ISP is TPG, and the Deco units would not connect directly to the internet through the NBN box. This issue is not new—users have reported the same problem as far back as mid-2024 and January 2025. Given this history, it is disappointing that technical support from both TPG and TP-Link could not provide a working solution immediately, and even more concerning that TP-Link claimed I was the only person to report this problem. This is demonstrably untrue, as multiple forums document the issue.

Positive Experience

TP-Link Support: High marks for their patience and willingness to spend hours troubleshooting with me. Their commitment was evident.

Negative Experience

TP-Link Support Knowledge Gap: Despite their effort, TP-Link did not have the correct solution ready. The fix ultimately came from user forums, not official support.

TPG Support: Low marks. Their priority seemed to be closing the ticket rather than resolving the problem.

Solution Found (via user forums)

TPG Settings: ISP connection type = PPPoE, VLAN ID = 2. The Deco firmware shipped without proper PPPoE support for TPG.

Temporary Fix: Connect Deco to the old ISP-provided router and set Internet Connection Type to Dynamic. This allows the Deco to access the internet. Firmware Update: Upgrade to the latest firmware (mine: 1.2.0 Build 20250718). (This can be done via the DECO App).

This update restores PPPoE compatibility for TPG. Final Setup: Connect Deco directly to the NBN box, set Internet Connection Type to PPPoE, and configure VLAN for TPG.

Summary

TP-Link earns credit for their time and effort, but their knowledge base needs updating to reflect known issues.

TPG support was unhelpful and focused on ticket closure rather than problem-solving. The persistence of this issue, despite being widely reported for over a year, is unacceptable.