Vehicle Shops

Houssam was excellent! Quick, polite and friendly. Would recommend using this brand.

Was very happy with these guys! Found our Rav 4 deal quickly and saved a couple grand and best of all only have to wait 6 weeks!! Highly recommend Motor Scout(particularly Dominic.)

Great service very happy with my vertini dynasty rims I purchased.

Really happy with Wipertech, am a repeat buyer. The wiper I purchased didn’t fit & when I needed to change it (a year later), I contacted WT & their… Read more

support and service was outstanding. They asked a few questions and I sent some photos & measurements. The wiper blade was replaced at NO cost, NO hassle and the staff were FANTASTIC. I will always be a WT supporter, thank you so much ❤️❤️

Over priced Chinese garbage stamped in Australia, better to shop anywhere else, worst after sales and support. They will take your money and nothing else, you've been warned.

Pricey but worth it. Didn’t have to shape to fit my vehicle as they fit first go which I was very happy about. Provides great level of shade/ darkness for my child’s car seat. Very happy with product.

I was about to return home to Dunsborough when I discovered a large bolt had punctured one of the front tyres. The team at Claremont immediately repaired the tire and I was on the road in less than 30 minutes. Great work. Tim

I was extremely happy with the service provided and the patience received by the car dealership consultants waiting for my finance to be approved.… Read more

However, I was promised a full tank of fuel, but drove away with a half of tank. That would be my only negative feedback. I was also given options of other vehicles and I thought that was very considerate.

I have to say yet again, that Matt from Auto Hero Roadside Assist is really just that; he really is a Super Hero!! Only a phone call away, nothing is… Read more

too much trouble for Matt; no matter the time of day or even a public holiday! For this and many other reasons, I was compelled to write yet another review for Matt as I’ve had to use his wonderful service now several times. Matt is without a doubt the BEST roadside assist technician I’ve ever used—and I’ve been a driver for nearly 40 years & have had multiple vehicles! On all the call-outs I’ve experienced with Matt, he’s always collaborative, understanding, respectful, friendly with a positive disposition & not only does he know the ins and outs of a car and is proficient at what he does but Matt will provide additional information for you so you can manage the problem (whatever that may be) in the future. He’s such an ethical, customer-centric professional. Yet again Matt, I cannot thank you enough, for saving me again!! Although you’re a Super Hero, Stay Well and Stay Safe out there!! (Christie MG) P.S. Also a huge thank you to Product Review for being such a great service option for those of us who don’t want to “play” with Google. You guys are awesome…Please don’t go anywhere, we need you!!

Congratulations go to Ethan in the Service Department of Von Bibra Subaru, Southport. I was a little heightened from the beginning because of the… Read more

Call Centre being in the Philippines.... not Ethan's fault at all.

My car was scheduled for its 5 yearly Service, however there was some confusion around this. The capped priced servicing for this was more than what I had expected. Ethan could see my frustration and surprise and went out of his way to fix the situation. Thank you.

Ethan, you are an asset to Von Bibra and I hope you are renumerated accordingly.

You are an exemplary employee and should teach others your customer service skills.

My experience with Carsales.com.au was extremely disappointing, and in my view it raises serious questions about how private sellers are treated on… Read more

the platform.

I listed my car for sale at $49,000. Almost immediately, the very next day, I received an email followed by a phone call from Carsales encouraging me to sell the vehicle through their “Instant Offer” service for approximately $35,000.

That offer was, in my opinion, completely disconnected from reality. RedBook valuations and comparable vehicles advertised in the market were materially higher. I was so shocked by the figure that I replied asking what kind of drugs someone would need to be taking to be delusional enough to consider $35,000 a reasonable offer.

What concerned me even more was what happened afterwards.

For approximately three days, my paid private listing generated virtually no meaningful enquiries. I eventually reduced the advertised price from $49,000 to $47,000, despite believing the vehicle was already reasonably priced based on comparable listings.

The entire experience left me with a very uncomfortable impression: Carsales charges private sellers to advertise their vehicles, while simultaneously operating mechanisms that attempt to acquire those same vehicles at substantially lower prices through Instant Offer.

That creates, at minimum, a perceived conflict of interest.

A private seller is paying Carsales to help expose their vehicle to potential buyers. At the same time, Carsales can contact that seller with a significantly lower acquisition offer, while its website also displays pricing indicators suggesting whether the seller's asking price is “above market”, “market price” or otherwise.

My question is: on what basis should a platform that is financially involved in acquiring vehicles also be effectively influencing the buyer's perception of what somebody else's privately owned vehicle is worth?

Carsales does not own my car. It has not maintained my car, inspected every aspect of its condition, understood the options, history, presentation, demand or circumstances surrounding the vehicle. Yet a pricing label displayed prominently to potential buyers can materially influence how they perceive the seller's asking price.

When the same ecosystem can potentially benefit from purchasing vehicles at lower prices, that structure deserves far greater transparency and scrutiny.

Ultimately, I found Facebook Marketplace far more effective. I received more genuine, higher-quality enquiries there and successfully sold the vehicle for substantially more than the Carsales Instant Offer — despite Carsales' pricing system effectively suggesting that my asking price was above market.

That outcome speaks for itself.

I paid Carsales for a private listing and walked away feeling that the platform was not genuinely aligned with my interests as the paying seller. Instead, I felt pressured by an extraordinarily low Instant Offer while Carsales simultaneously positioned itself as an authority on what constituted a “fair” market price for my vehicle.

I cannot say what Carsales' internal intentions or algorithms are, and I am not alleging conduct I cannot independently prove. I can only describe my experience and the conclusion it left me with.

From a consumer perspective, I believe the interaction between paid private listings, algorithmic price labelling and Carsales' own vehicle-acquisition services deserves much greater regulatory and consumer scrutiny.

For me, the Carsales listing was a waste of money. Facebook Marketplace produced better enquiries, a better experience and, most importantly, a substantially better sale price.

great services, the product arrive on time and was exactly the product we needed.

Price matched a Merdia J20 for my kid, process was very efficient with me simply filling in a few fields for an online form, 2 hours later got a… Read more

confirmation with invoice to pay, store then immediately messaged me upon payment to advise of ETA etc.. I was willing to drive to the competitor to get it for the price but with 99 bikes being close to me and reading some if their reviews on their instore service, i thought id give them a go on their price match - they fulfilled their match promise with an extra 5% discount as stated...

Ordering experience online was great - smooth and easy with good prices. Unfortunately though, the product itself is only average - neither bad nor… Read more

exceptional - just provides a good enough performance but isn't completely streak-free wiping performance like one might have expected from the advertisements. This however could also could be an issue with my vehicle however the streaks were noticeable on both the rear and front windscreens.

My experience with Suttons Hyundai Arncliffe regarding the diagnosis of my 2017 Hyundai i30 was disappointing. The vehicle was initially diagnosed… Read more

with internal engine concerns, including cylinder wall scoring and timing-related issues, and I was advised that engine replacement was recommended at a cost of approximately $9,000. Later, I was presented with a significantly lower repair proposal of around $2,800 to replace timing-related components.

Throughout the process, I sought clarification on what had changed in the diagnosis, whether the timing repair would address the previously identified cylinder scoring, and what caused the significant loss of engine oil. Unfortunately, I never received a clear explanation to these questions.

While the staff were polite and professional, the differing repair recommendations made it difficult to have confidence in the proposed solution. This ultimately led me to pursue an alternative repair option.

I also learned that maintaining a full Hyundai service history does not necessarily mean Hyundai will provide goodwill assistance if a major issue arises outside the warranty period. This was disappointing given the vehicle's low kilometres and servicing history.

Sold our Tiguan to Cars24 after advertising on Carsales. Process was quick and smooth. Because the car was relatively new, a video and specific… Read more

photos was sufficient for them to accept the condition as described. They promptly paid a deposit, followed by the balance the day before I dropped the car off (they arrange pick up from your home as well, but we opted to drop it off as the depot is close to our home). Bhuvnesh and Himani were prompt and efficient to deal with.

When buying tyres on the website, be prepared that you may receive old tyres, as happened in my case with the Tyroola website. The production date is 2023, that is, three years ago. I do not like this experience at all.

First time using a vehicle broker and couldn't be happier with the level of service I had right from the start, through to taking delivery of car. Highly recommend and will be doing so for any one in the market i know.

Interstate interest led to a sale but couldn't access payment through system and made alternative arrangements. Some initial difficulty loading photo's

So I ordered 2 bicycle tyres well over a month ago. The wrong size tyres were sent . The external paper label said they were 27.5”, but stamped on… Read more

the tyres was 26”. I have been back and forward with emails and was messaged nearly 4 weeks ago that a claim was being made to the supplier and they would let me know when they knew what was happening. So yesterday, I emailed asking what was happening because I hadn’t heard… and then the reply came with a tracking number, that they had been delivered. However, the tracking was for the initial delivery of the wrong tyres which occurred nearly one and a half months ago! IMO this is poor business!! Come on Crooze , this is pathetic, and since I have read other reviews detailing the same sort of run around . Quite Annoyed!

Hi my is mark Ryan I bought a car from oz car Rutherford it is the dodge’s car I’ve ever brought. I would not buy another car off those cars at… Read more

Rutherford. They’re after sales I would not recommend anybody to go to Oz car Rutherford. I have got a 2020 Mitsubishi Pajero. I brought off them at Christmas time. I’ve had nothing but trouble. I’ve had it to mechanics 4 different mechanics and they’ve all told me the turbo was shot. I took it back to Oz Carl Rutherford and I recommend there is nothing wrong with it. It is now lost its power and the DBF light keeps coming on so I would not recommend Rutherford Oz car to anyone they are the dodgy car yard in New South Wales so stay away from them last time I got it back was a week ago. [Name Removed] shot the problem and I reckon there was nothing wrong with ring head office the ring head office and I say it’s not their problem cause they’re free size so stay away from them.

The website was simple to navigate and service/delivery was exceptional. As I bought a dog ramp and haven't been in a position yet to see how the… Read more

doggo goes on it, I can't comment on that. However, I have tried it on my vehicle and it seems perfect for the purpose.

I would like to say, I can’t really comment on how my experience was cause I have not yet received. My car is still in workshop.

The product supplied, customer service and communication were all excellent. The courier was the only let down, Aramex is hopeless.

Worth the money! Toddler can’t pull off & no direct sun on them anymore. Have tried multiple cheaper options and have all ended up in landfill. Good quality and great service.

I just bought a Kia Sportage from Carma. Just want to say was very happy with the service I received, from the ladies I spoke to ever the phone to… Read more

the gentleman who delivered the car. All were very friendly and helpful, and I feel positive that all will go well with my new purchase. Highly recommend Carma.

I was contacted by Seamus Hilton from OnlineAuto via Auto Expert. Seamus is very professional and knowledgeable person and makes you feel at ease. … Read more

Seamus contacted me in the morning and had located the new vehicle I specified by the afternoon with a dealership close to where I live. He answered all my queries, I then felt comfortable continuing with the purchase. Seamus saved me a considerable amount of money compared to negotiating through a dealer myself. I would recommend Seamus and OnlineAuto to anyone who needs a new car.

Thanks again Seamus. You are a great bloke. Richard Worrad

I required assistance with a flat battery. I used the NRMA app for logging the job and requesting assistance. The app updated arrival time and the… Read more

person who came couldn’t have been more helpful in no time I was on my way for the day and of course first stop new battery :)

After fitting the spaces our 4WD work vehicle which carries a lot of weight in the back no longer sways back and forward on the road and it handles a lot better on dirt roads also

Everything was working great for 2 weeks while I tested it. Then the day I drive to Newcastle and dropped it at a mechanic (the reason I purchased… Read more

it - to monitor where it goes), it stopped working. Now I have a car I don't know it's location (the app thinks it's still at home). Response was quick (That's the 1 star), however zero assistance. The response was to "Turn the tracker off for 10 minutes and turn it back on, Place it inside your vehicle, Monitor it after a trip". Anyone who wants to steal it will hopefully let me know a few days before they steal it so I can follow the three steps.