Best Real Estate Agents

Great product, the web site was easy to navigate, which made for a quick and easy sale.

ABSOLUTE SHAMBLES. THINK TWICE BEFORE RENTING THROUGH MICM! Genuinely one of the most unprofessional and disappointing experiences I’ve had with a… Read more

real estate agency in Melbourne. If I could give zero stars, I would.

We inspected a property, loved it, got approved and received the lease documents. Everything was going smoothly until we encountered a minor issue with the signing link, something that could’ve been fixed with a two-minute phone call.

That’s when the absolute circus started.

We repeatedly tried contacting the agent, administration team and senior staff, including William and Ambros. Calls went unanswered, some appeared to be declined, and our emails and messages were completely ignored.

We were about to transfer nearly $10,000 in rent and bond, yet couldn’t get a single person to respond. ARE YOU SERIOUS, MICM?

We were extremely flexible and cooperative throughout the process, but received absolutely bugger all assistance. Eventually, we resolved the signing issue ourselves and signed the documents. Even then, nobody bothered to acknowledge receiving them!

We also needed assistance with Victoria’s bond transfer process, but once again, there was no meaningful communication.

My biggest concern: If this is how MICM treats prospective tenants BEFORE they’ve even moved in, imagine dealing with them when something actually goes wrong with the property!

William, Ambros and MICM senior management, I genuinely hope this reaches you. This level of communication and customer service is simply embarrassing. People deserve basic respect, especially when making such a significant financial commitment.

For the record, I have retained the emails, messages and records of our attempts to contact MICM to support everything stated here. I’m happy to provide them directly to senior management.

To anyone considering MICM: PLEASE BE CAREFUL BEFORE SIGNING ANYTHING OR TRANSFERRING YOUR MONEY. Get everything confirmed in writing.

An absolute shocker. Would not recommend MICM to anyone. One star is generous.

Jules was great snd super helpful and informed about the market we were selling in. I would highly recommend her to anyone. Great communicator and empathetic too.

We would highly recommend using Ian Reid Vendor Advocates. We worked closely with Nicole, who went the extra mile to assist us during a very… Read more

difficult and stressful time. She provided great advice and we achieved an excellent result in a very short time. Thank you Nicole and Ian Reid advocates for your sensitivity and professionalism. We appreciated the support in our time of need and will definitely be using your services again.

Subject: Thank You Big shout out to Colin and Paul at ForSaleByOwner! Thank you for all your patience, support, and guidance throughout this… Read more

process.

This experience has been a very positive one, and I truly appreciate the assistance you've provided along the way. The property is now under offer, and I'm grateful for how smoothly everything has progressed.

I will certainly be using For Sale By Owner again in the future and wouldn't hesitate to recommend your service to others.

Thank you again for all your help.

would strongly caution anyone considering renting through this agency. During my tenancy, multiple repair and maintenance requests were either… Read more

ignored or not actioned within a reasonable timeframe. I was ultimately forced to cover essential repairs out of pocket, including locksmith services, after being unable to get assistance.

There was also a prolonged loss of access to an allocated car space for approximately three months, with no compensation or meaningful resolution offered.

At the end of the tenancy, I was presented with claims that appear to go beyond fair wear and tear and do not adequately account for depreciation.

Overall, my experience was that tenant concerns were not taken seriously, and basic obligations around property maintenance and communication were not consistently met. I would recommend exercising caution.

Working with Patrick and Sam from Aussie Homes Buyer's Agents made the whole process so much easier with their InvestorPro package. They backed… Read more

everything up with solid data, which gave us confidence when it came time to make decisions.

Communication was very good throughout - always clear, honest, and kept us in the loop without ever being pushy or rushing us. For those new to the process - initial launch calls are on Microsoft Teams, however most of the communication afterwards is done in a WhatsApp group with respective stakeholders. Their industry contacts and local network were a massive help in getting things done.

If you want team who genuinely look out for your best interests and know their stuff inside out, I can’t recommend Patrick and Sam enough.

Rent Street was easy to use, even for me as a private landlord. It got my listing onto all of the major real estate websites and was fast to edit at any time. It was also a fair price for the package I purchased. I would highly recommend Rent street

End of lease nightmare – I rented the apartment unit for over 2 years. The agency was under Mint360. The apartment is located in Eastwood but their office is in Randwick.… Read more

Before I moved in, we completed an outgoing condition report with pictures, noting that the kitchen benchtop had a chip. However, they transferred this cost to me based on the ongoing condition report. Even after sending them the photo taken 2 years ago, they forwarded the bill to the repairer. Despite arguing with them and them taking a few days to review the report, they eventually declined the claim and still billed me. I'm tired of waiting and their rude responses have caused me stress and sleepless nights. This agent is clearly biased towards the landlord and sides with them to the detriment of the tenant. I opted for the end-of-lease cleaning recommended by them. Despite the cleaning service being double the price of other companies, I chose it to avoid any potential issues. However, the cleaning was still unsatisfactory, requiring the cleaner to return three times. Therefore, I advise tenants currently renting from this agent not to use their recommended cleaners. The results are likely to be subpar, and their recommendations are significantly overpriced, almost double that of other options.

I recently leased a home from RT Edgar Ocean Grove. I must say from the moment Andrea answered the reception desk phone I felt special! The entire… Read more

team including the wonderful Patricia in the rental department made the entire process easy! I would highly recommend RT OG!!!

Pilar Fox of Asset Advantage has been managing my rental properties for over 14 years. She is a very polite and well mannered person always doing her… Read more

best whether it be for the owner or the tenants. Dealing with Pilar has always been a pleasure and hassle free. She takes care of all matters on hand whether it be bills, tenant issues or body corporate matters. I personally recommend her services to anyone in the rental market.

I signed up for Cubbi as a landlord in 2018, I don't remember if I even put any ad up but months later I start getting a few emails from people, fast… Read more

forward it's 2026 and now Cubbi has upgraded to sending me text messages too about my property. Do you really think my property would be left unrented all this time? I don't even have access to the account, why am I getting enquiry messages from people after 8 years? Stop sending me messages/emails Cubbi and take my listing down already. Using my property to boost their listings, it's just fraudulent and I bet these reviews are all from bots too.

Easy to use site and great customer service with fast response times.

We couldn't be happier with Peter, wasn't even aware of vendor advocates & was recommended to call Street Advocate by a friend who had used Peter's… Read more

service before & swore they wouldn't ever sell without him. Well we can certainly see why, FANTASTIC! Absolutely understood & listened to us, cut through all the nonsense & was straight to the point which was brilliant. Made a stressful event smooth & even in the collapsing market managed to get a fantastic result with the real estate agent he brought in. To us its a no brainer to use his services & will tell anyone we know selling to take advantage of Peter @ Street Advocate

Looking for a real estate agent. Asked to put my phone no and email address in and told that no agent will have access to any of my details. Within… Read more

3 minutes, my phone rang, emails poured in. Yes, you guessed it: local agent finder will give your contacts to all agents without your permission. Did I mention they get a cut of all sells? Yes, they do. That's cheating, isn't it? PLEASE DON'T EVER USE THEM!

We have been stuck with this company since June 2025. They promised to show us a property within 15 days or return our money. It's been 6 months, and… Read more

nothing has happened. I asked them not to show us properties with mobile towers in the vicinity, and that is what they did, and I rejected it. After that, people moved out of the company, and I wanted to see properties close to Victoria so that I could inspect them myself as I lost trust in them. Then this [Name Removed] took over, she just googles properties that I can better google and sends them to me, does not bother if they match my criteria or not. She did not hold a single meeting with me. I am begging for my refund, no one cares, I have emailed them, called them, requested, begged, no reply to my emails or phone calls. So many people have changed in the mean time, Now, they do not return my email/call/whatsapp calls.

Please don't steal our hard-earned money. Please please please refund if no one is interested to do anything. I wish I could give -100 as the rating for all the trouble and trauma these people have caused me through these months. I will be taking action against you as a consumer, this is my first step, watch for it!

I can't recommend Turnkey highly enough. From our very first meeting, the entire process was smooth, transparent, and genuinely enjoyable ,which is… Read more

rare to say about building a home! A huge part of that was Bridgette who guided us through every step with patience, expertise, and real care. She took the time to explain every decision, answered every question promptly, and made sure we always felt confident and informed. Her attention to detail and honest communication made what could have been a stressful process feel completely manageable. Highly recommend to anyone starting their building journey !

The company helped us sell our home by providing advice and with the package we bought included sign board, flyers, photography, online advertising on Domain, Real estate.com and Facebook. It was a great service.

Georgina is so lovely to deal with! Clear, professional and friendly communication throughout the process of applying and securing a rental property. Great Property Manager!

Zero stars Adam Sadler Harcourts Mermaid Beach. The worst agent ever.

When dreams become disasters - A cautionary tale of foundational deceit – Worst experience ever with the most despicable ethics emanating from the top. The company is 'restructuring' but development arms remain so all I can… Read more

say is buyer beware, research directors, watch and read every historic news article available, read the fine print, due your due diligence and then do it again and again because unfortunately the rot at the core remains, I've lived the experience. (there should be an option to award zero stars)

Issue due to my admin error was resolved very quickly.

Noosaville, sold 2016 house, Noosaville 2021 resort unit SOLD – I found the experience to be great. I received help from Rick, the owner. I could arrange inspections when it suited both myself and clients. Also i… Read more

had some opens. I sold both through open inspections, on a Sunday. You have little to lose to try. All it cost me was $400. I did my own photos, though not as good as professional ones. Don't knock it till you try, may not suit some people, I loved it. Suzie, Noosaville, Qld.

I am deeply disappointed in [Name Removed] - real estate agent of Barry Plant Ringwood. Not only is he unable to speak English fluently, he even… Read more

yelled at me loudly, rudely and arrogantly over the phone when I was providing him with feedback. This reflects upon his mentality, manners, character and low levels of professionalism and competence.

[Name Removed] asked me to build a walk-in robe in a room which I disagreed with, because this is an unnecessary hefty expense. When the renovation company (which [Name Removed] recommended) damaged the grass at the common area shared with neighbours (which he was clearly aware that it was damaged by the renovation company), he told me to incur costs to fix it by myself. This does not make sense, which shows that he is not acting in the best interest of the property owner and I asked the renovation company to fix it. I wanted the outdoor deck to be free of shoe stains but [Name Removed] said he cannot stop potential buyers from walking on the deck with shoes. This is ridiculous, which I raised with other sales agents and they confirmed that what I wanted is easily doable and very common, which is to put a sign to inform potential buyers.

What [Name Removed] yelled at me loudly: which shows his inability to accept feedback from clients: - I am not your slave! - I am disappointed! - You should be grateful to me!

I am so glad I changed my sales agent because I do not trust [Name Removed]. I don’t have such distressing issues with another sales agent.

Morton failed to change locks and our apartment was entered when on holiday,the apartment was dirty when we moved in ,dishwasher,dryer intercom did… Read more

not work, we were in for 12months paid all our rent left it clean and tidy they are now wanting $1500 total scam.

Do not buy or sell through Riverbank Merrylands. Steven Josevski and Jaiden Spencer are the most unprofessional and incompetent agents I've dealt… Read more

with.

The defining moment: I called Steven before settlement to express my displeasure with the whole process. His response, in his own words, was that he serves the vendors and has no obligation to provide a good buying experience to me. That attitude explains every other failure on this list. His motto of "Honesty, integrity and transparency" is the biggest contradiction if I've ever seen one.

Steven is the primary agent on the advertising but doesn't even list a mobile number, never showed up at inspections, and was basically unreachable. Jaiden yelled at me at our first interaction for arriving near the end of an inspection window — something I'd only done because nobody at their office answered a phone.

The property itself was disgusting at inspection — mould and algae in the showers, sewage smell in the bathrooms, holes drilled across the house, rubbish strewn through both yards, tenants' belongings blocking every access point so you couldn't even see the place properly. Jaiden's response? Tenants can keep the property however they like and it's not their place to question it. That is literally the managing agent's job.

Additional clauses had to be attached to the contract before I'd sign. Jaiden told me he couldn't do it and pushed me to sign as-is. I had to call Steven's office directly to force the issue.

Then came settlement, which Riverbank dragged out by failing to deliver vacant possession — their contractual responsibility. No proactive communication, just delays and excuses. I'd already served notice on my rental, so they had me cornered, and they knew it.

The end-of-lease clause we'd negotiated was ignored. The property was handed over with destroyed gas cooktop and rangehood (rust and oil literally dripping), filthy oven, sewage smell in the bathrooms, mouldy showers, rubbish on the premises, overgrown lawns, power points coming off the wall and sparking. Jaiden agreed with everything at the pre-settlement inspection. Then Steven had the audacity to walk through separately with the vendors, tenancy agent, and suggest REDUCING the agreed settlement figure because he was "impressed" by the condition.

Jaiden did grow to become more empathetic towards the end of the settlement, but unfortunately, failed in his duties as the selling agent.

By his own admission, Steven doesn't care about the buyer experience. Believe him. Steer clear — there are far better agents in the area. If there was a 0 star option, I would be selecting that.

I had Brylee help me rent oit my house. At first i was very nervous as it was the first time renting out what was suposed to be my forever home.… Read more

Brylee was fantastic, answering all my hundreds of questions even tho some seemed silly, explaining and going through everything thoroughly, that instanty put my mind at ease. Brylee is very knowledgeable in her job role and also very easy to talk to, Brylee was alwasy quick to respond back to me with all my text messages and phone calls. After speaking to numerous other agents in the area i felt most comfortable and reaseured with my mind at ease with Brylee. I am glad i have chosen Brylee from Gladston park YPA to look after my house. Thank you so muck

Barbara managed the rental of my apartment in Melbourne. She gave great advice and set my expectations clearly. All the processes for property… Read more

management were handled professionally and I felt comfortable that both my tenant and I were being well looked after. The staff at Dingle were all very nice and happy to help.

Very disappointed with House Smart Real Estate. It has now been 6 weeks since we reported an issue with our toilet door handle, and we still have no… Read more

update or resolution. The toilet door had locked from the inside, making the situation particularly concerning. Despite reporting the issue, we’ve been left waiting for six weeks with no proper follow-up. Instead of taking responsibility for coordinating the repair, we were told to follow up with the contractor ourselves. As tenants, we shouldn’t have to chase contractors regarding maintenance requests, that should be managed by the property manager. Six weeks for a toilet door handle, especially one that has locked from the inside, is extremely frustrating. The lack of communication, urgency and follow-through has been very disappointing. Definitely wouldn’t recommend!!!

New home purchase – From our first inspection through to settlement, Matt Bonnett made the experience smooth and easy. We can’t thank Matt and his team enough for all of their help