Best Underwear Shops & Brands in Western Australia Perth

Good for 15 wears and then they just give up. Elastic and material just goes. If you can afford $2 a wear go for it but if you think you will get alot of wear out of them look away.

Fantastic bras, my go to. Great price and very quick delivery

Always a great store to purchase items from, always very prompt in sending parcels and always sent with great care Show details

I’ve been wearing the shorties for a few years now and loved them. The last lot I bought, the elastic around the waist has changed and it rolls… Read more

over. Wearing certain clothes, I am always hitching them up as they roll down. Never had that problem before. If elastic stays like this, I’ll be looking for a new brand of underwear.

I hope i wont get the same awful experience – I just ordered this morning from OZSALES, ordered no24945787. I just read all the bad reviews about the site, I hope I won't get any problem for my order. You've been borbarded with bad reviews, hope you have changed for the better.  Show details

I purchased these for use on my e-bike - although I have a gel seat I don't have padded pants but 'normal' knickers seemed to become uncomfortable… Read more

after a few miles, especially in warmer weather. First pair of women's body shorts worn for a whole day, no cycling, felt cooler than I was used to. Second pair worn just on e-bike, cycled 12 miles, still cool and fairly comfortable, again maybe something I need to get use to. Less adjusting needed than 'normal' knickers whilst cycling. Possibly would benefit from a cotton gusset instead. 4 stars given as I'm still unsure about them, maybe more miles needed.

Defects - No response – Seems to be a trend in the feedback provided by others when a complaint is made to Tackle on the quality of their undies ( I too have a new pair with… Read more

a hole in them). I have logged 3 emails seeking feedback on what can be done. Tackle does not respond.

Thank you!! I had to buy a new bra after the underwire on my fave one snapped and was stabbing me! This was delivered fast and so comfy, great to… Read more

find a bra without an underwire that still offers support for large chests. I’ll be purchasing more for sure ❤️

Friendly staff very helpful . Would recommend to everyone who is struggling to find good bra of their sizes .

Major lack of customer support and their sizing is always sooooo far off it is becoming extremely frustrating when the clothing is NEVER true to size regardless of the brand! Iconic also offers absolutely no customer support!

High quality, beautiful colours and well made products. Had a problem with an incorrect email address and the support team was wonderful and rectified the issue immediately. Delivery was super fast. I will be buying from them again. Would recommend. Show details

The underpants are as perfect as ever! BUT I was very disappointed to see they are now packaged in plastic (instead of the nice recyclable cardboard)… Read more

AND they have annoying tags sewn in which are tricky to remove without damaging the underwear, containing information that used to be on the cardboard packaging. For a product that is all about sustainability, this is a move in the wrong direction.

Orders are always processed in a timely manner. Good value for money. Show details

My query was answered extremely promptly even though it was on the weekend. I was very impressed.

My order was duplicated and I was charged fees on that order. Their website was at fault. The AI customer "service" bot "Mechelle" was useless and… Read more

wasted weeks of my time due to incorrect return instructions... Now, the underwear. Rubbish design. Inner seams are scratchy. Too much branding, Boxer shorts seems like a monkey designed them. Save your time and money. Mine are already being used as rags....

Every add I get for shoes has the same issue..no sizes...Why advertise something you've got jack trash stock of..Waste of time.

My advice is stay clear from this company. If you are not happy with the product they make you pay for return postage then they send you a message… Read more

stating it was not returned to their criteria. Then they keep your money and send the article back that you don't want

How a simple pre‑paid order became a Kafka‑esque nightmare: This was not a complex transaction. It was a straightforward online purchase: a parent… Read more

in Sydney paying for a birthday gift to be sent to a daughter in Melbourne. The business advertised “fast dispatch”, “same‑day dispatch”, and “FREE SHIPPING” – all the usual assurances that make a customer feel confident. Yet within days, our simple order was transformed into a minefield of unexplained “security checks”, arbitrary identity demands, and then a humbling cancellation with a vague 24–48‑hour refund promise.

What began as a routine retail interaction ended as a textbook example of how a small business can weaponise “discretion” against a customer who merely wants clarity, consistency, and a fair transaction.

A “security system” that exists only in their own narrative: The vendor invokes a “Shopify Security System” that “flagged the order as being at a risk of fraud” – but produces no rules, no documentation, no screenshots, not even a reference to any actual policy language. There is no explanation of what, precisely, triggered the flag, nor any evidence that this had anything to do with how my bank or card issuer processed the payment. The transaction was authorised, cleared, and in no way challenged by the financial institution.

The sudden pivot to demanding a photo showing *both my current ID and the payment card* appeared out of nowhere, after the order had already been confirmed and the payment captured. It felt like being asked at the checkout counter to strip‑search myself before the shop would hand over the goods. And yet, this intrusive demand was not grounded in any statute, regulation, or clearly disclosed term and condition. It was pure discretion, dressed up as “security”.

Overreach disguised as protection I wrote back, quite calmly, that there is **no Australian law** – neither under Commonwealth legislation nor New South Wales consumer or retail‑protection frameworks – that obliges a private customer to produce photographic identification and card details as a condition of having a confirmed online order fulfilled. Nor had any such requirement ever been disclosed before or during the purchase. The vendor’s own earlier emails said nothing about this; instead, they promised “fast dispatch” and “same‑day dispatch” and “no tax invoices or receipts” – happy, marketing‑driven language, not foreboding warnings about ID checks.

By quietly shifting goalposts *after payment*, the business exposed the fragility of its own “terms”. They expect you to trust them with your card details, but refuse to trust you with a completed order, unless you first surrender far more personal information than Australians reasonably expect to give in a retail context. The proportionality is backwards: the intrusion is maximal; the explanation is minimal.

A request that smells like a scam (and may feel like one to others): When the first email asked for a photo of my ID and card, my instinct was clear: *this is what phishing attempts look like*. I had to ask, very bluntly, whether this was a scam. The vendor’s reply tried to soften the tone with expressions of empathy (“I understand your frustrations”), but then simply repeated the same proposal: provide the ID and card photo, or they would cancel the order.

There was no alternative path offered. No human escalation beyond a scripted “these are security measures put in place by Shopify”. No explanation of how this “Shopify Security System” actually works, nor any reference to privacy safeguards, data retention, or who exactly would see those photos. The message was, in effect: *comply with our random, undocumented demand or lose your money and your order*. That is not consumer‑friendly service; that is coercive gatekeeping.

The arbitrary cancellation and the refund illusion: Once I refused to hand over the requested images on the grounds that they are not legally required and are grossly disproportionate to the risk, the vendor simply “cancelled the order” and promised a “refund within 24–48 hours”. Notice what is missing: any admission of fault, any apology for forcing the customer into an impossible‑seeming choice, and any explanation of how this process actually protects *me* rather than their own convenience.

The refund is being treated as a favour, not an obligation. But in Australia, if you take money for a service or product and then fail to deliver anything, the default expectation is that the money goes back – promptly, without spectacle. The casual way they toss up “24–48 hours” as if this is a generous concession, when the delay is entirely of *their* making, adds insult to injury.

This is not just poor service; it is a pattern that could easily trip other trusting customers. Someone who pays in good faith, sees a “fast dispatch” promise, and then suddenly gets a demand for ID and card photos, might feel pressured to comply – not because it is lawful, but because they are afraid of losing their order or being labelled “suspicious”.

A warning to other Goodwill‑minded customers: To anyone currently considering purchasing from this business: proceed with extreme caution.

- You can pay in full, receive a cheerful confirmation email, and later be told the order is “held” because of an opaque “Shopify Security System”, with no appeal or meaningful explanation. - You can be asked to surrender highly sensitive personal information (ID plus payment‑card images) as a condition of getting your own pre‑paid order, even though this is not required by any Australian law or standard consumer‑protection framework. - You can then be given a choice between invasive compliance and losing your order, with the “refund” presented as a courtesy rather than a basic expectation.

This is not how a transparent, law‑abiding retail operation behaves. It is how a business behaves when it treats its own discretionary internal checklist as if it trumps both the law and common sense.

If you value privacy, your own legal rights, and your autonomy as a consumer, you may want to think twice before trusting this vendor with your money, your data, or your goodwill.

Disappointment – I am amazed that I can only order 1 product every 10 days. I am yet to receive confirmation of my order, from both Zodee and Paypal. The only reason I purchased from Zodee was the security of Paypal. What is going on?

Continually taking money out of my account when I have cancelled subscription I didnt even know i subscribed too!

1 star because there's no option to give 0 stars. No way I would ever buy anything technical from them. I bought a vacuum robot that worked for 5… Read more

months and then there was no way to return it or repair it under the warranty that was advertise as 1 year. they sent me a spare battery, it's a laughing if it wasn't lost money. time and nerves. The worse service I have ever received.

OrderAU009525800 – I have not heard anything on my order i submitted a week ago. Even my emails i sent has not been replied to me.. have i been conned .

Excellent service from purchase to delivery. Very quick turnaround. Highly recommend. Show details

AUTOMONY TO THE MAX – Management at the RSC is strictly dictatorial. CEO, Head of Retail and Head of planning! All make the ultimate decision, often taking no notice of… Read more

FACTS. But of course take no responsiblity for the decision. Some of the above of bullies, in the manner that they speak their colleagues. If you have retail experience, either in allocations, analyst, planner, designer DO NOT take a position with this company.

Do not buy, will not let you know of return address to send back even after emailing them half a dozen times. Just keeps giving you the runaround, customer service is very poor. Show details

10/10 – The service is fast and lovely, the bra (Shock Absorber Infinity Front Close Power Bra) is amazing! I exercise a lot and tried many bra's, BUT it's the first time I can really recommend 10/10!!

I have purchased numerous merino baselayers from several different brands and Ktena, to me, is the best by a significant margin. Simply excellent quality products, excellent service and excellent after sales support. Show details

Great Service – The website was easy to navigate, great price and fast delivery.

Did an online search, phoned and booked in. Matt, popped around and installed my new Merlin roller door motor, after he took me through a range of… Read more

replacement motors. Lovely young chap, no fuss, just got stuck into it. 3 remotes, 2 for the cars and one for the abode. Followed by a quick demo and double checked everything was in working order. I filled out the warranty online. Matt cleaned up the site after he finished and took away my old motor to dispose of it. Top notch replacement motor and service.

Internal leather lining peeling a lot on Oroton Margot hobo tote. Bag is approx 3-4 years old, only used occasionally with no chemical or water… Read more

exposure. Nil customer service available due to I cannot provide proof of purchase from 3-4 years ago. Be aware.