DeLonghi

This is a good coffee machine in many ways, but it appears to have one significant flaw. We previously owned the same model, which developed an… Read more

issue where the descale light kept flashing, even after we descaled the machine multiple times. We contacted DeLonghi for advice and tried their suggested fix, but it didn’t resolve the problem.

Because the machine was out of warranty and the repair cost would have been higher than replacing it, we decided to buy a new one — the same model, as it was on special. Unfortunately, the same issue occurred the first time the new machine needed descaling.

This time, it was still under warranty, so we took it in for repair. The technician told us this is not an uncommon fault and that the fix may involve replacing a specific circuit inside the machine.

Overall, while this coffee machine makes great coffee and works well in general, potential buyers should be aware of this recurring descaling light problem.

DeLonghi have found a sure way to lower their brand name ratings...marketing a 4-slot toaster that only toasts one side of the bread. That occurs… Read more

when a single piece of bread is used in either slot. Moreover, when the bread is toasted, it is fired out of the toaster like a missile. Overall, very poor value and disappointing.

My Nespresso machine has burned a very deep hole in the countertop of my work Place kitchen bench. I took some images as well as a serial number and… Read more

sent it to head office and they were more concerned about my warranty, receipt and proof of purchase although it was a gift, then rectifying the potential fire hazard. We are still going back-and-forth and they are refusing to take any account

Works well over 2 years now. Quiet and great espresso

Purchased direct from Delonghi. Unit was faulty upon receiving. Delonghi sent me parts directly asking I replace. Did not fix unit. Return process… Read more

was laughable. Courier did not collect. Delonghi took weeks to get replacement machine to me. Was far from impressed with the after sales service.

Pro: consistent coffee and nice taste. Cons: Brew unit gets jammed easily. The grinder / funnel not getting coffee beans through after 3 months. A lot of hassle for a machine that is relatively expensive.

Only worked well for a few weeks. Then started leaking through the milk frother, pump low pressure so no crema on coffee and no froth in milk. Have… Read more

contacted Delonghi who gave details of what to do for the wrong machine. Then requested another photo of model number etc after supplied this then asked for a video. So much for customer support. Will not buy this brand again

i love this little machine. For me, it makes amazing coffee. I always choose organic pregound, and it comes out perfect every time. The milk frother… Read more

makes a great light froth, and I find I only have to de scale about every 5-6 months, making min 1 coffee per day. I am fussy , to only use filtered water, as directed Its a little involved as a process, but i assume all machines are primarily the same. For $220, It has paid for itself easily over the last 3 years., as I dont buy half the coffees i use to. I de scale with vinegar, and that works fine, and the machine is running like I just got it

Easily warms our living room and makes the space comfortable in no time. It heats evenly, runs quietly, and is very easy to use. The design is simple and fits well in the room. We’re very happy with its performance, especially during colder days.

Very disappointing experience with my DeLonghi EC9665.BM La Specialista Maestro, and Delonghi's customer service. I purchased this as a premium… Read more

espresso machine, expecting strong reliability and support. Unfortunately, the machine has had repeated issues since purchase.

It previously had to be sent to a DeLonghi recommended service centre, where it was held for close to four weeks. It later developed further faults and was sent to another DeLonghi recommended service centre on 28 April.

Multiple parts have since been replaced, including the safety valve, solenoid valve and expansion chamber, but the general alarm fault still could not be resolved. DeLonghi’s own technical team was also involved, but the issue remained unresolved. It's now close to the end of June.

DeLonghi offered 40% off another machine. I did not consider this fair, as it still required me to pay most of the cost of replacing a premium machine that has had repeated faults and could not be repaired through their recommended service network.

After I pushed back, DeLonghi declined to provide a replacement, refurbished replacement, or meaningful refund/credit. They instead offered to cover the service cost and order yet another part to attempt another repair.

After being without the machine since 28 April, and after several parts have already been replaced without fixing the issue, I found this response very poor.

Based on my experience, I would recommend avoiding DeLonghi coffee machines, especially if after-sales support and fair customer service are important to you.

We were using a pedestal fan to push warm air from the living area to the bedrooms from the air conditioner as the rooms don't have any air cons. We… Read more

bought the Delonghi to replace running the aircon all the time, that was using around 1500W when in heating. We thought that the Delonghi would initially use a lot of power to heat then come down after an hour or so and only use around 1000W. Not so the case it just runs flat out at 2400W all night keeping only the bedroom warm. My power meter is showing that this is costing around $2 extra in power every night as to the air con. Expensive lesson learned we only used it for a few nights and have gone back to aircon to keep the whole house warm for about 35% less in power usage.

Delonghi Australia deserves zero stars but that wasn’t an option. I purchased a Kenwood mill attachment for my mixer and it arrived smashed to pieces… Read more

at the post office. I refused to accept the delivery and instructed it be returned to sender. I contacted Kenwood Delonghi on 10 July and I’m still waiting for my refund. I have had to make all the contact except for one pitiful phone call a few days ago. So they have my money. I have no product. And the offshore customer service really couldn’t care less. Thank you Delonghi or Kenwood or whoever you are now for your exceptionally bad customer service. Never will I buy a product of yours ever again.

This is the most dreadful machine and somehow it manages to make truly vile coffee out of high quality single origin espresso beans. I bought this to… Read more

replace my old Magnifica (can't remember the model number) that made truly amazing coffees for a decade. This is apparently the new version of that but after six months it is nearly dead. I tried to get beyond the fact that it looked worse - plastic instead of metal, generally less robust looking - but the weak coffee despite every possible adjustment - descaling, adjusting the grind, cleaning every possibly accessible part etc - is just a vibe kill. The battery blew on my old one and I really wish I'd persevered with it as now I think it was one of the last good Delonghi appliances. I assume they sold the business or are trying to juice up the profits with cheap, components and less stringent quality checks so they can sell it it off to private equity. I am only giving it two stars because it did work really well for about seven weeks. But seriously, DeLonghi is not the brand that it used to be and I'm about to recycle this at the dump because I would not wish such terrible espresso on anyone.

It was a decent coffee machine for 4 years until excessive water began dumping into the dregs container. It was regularly cleaned and descaled. The… Read more

support site was useless. FAQs weren’t helpful or specific with all issues attributed to regular user maintenance and never the machine. I had hoped it would be a simple part I could replace myself. Despite entering the product model and going to the automated coffee machine page, any question returned results for dishwashers! There are also no authorised service centres in South Australia. If I need to buy another machine, it won’t be a De Longhi.

Do not buy if small children will be close or near it. The whole unit becomes incredibly HOT to touch. They will burn themselves Okay for a small room

Replacement for much larger Maestosa (which gave over 5 years and over 5000 coffees). Much smaller. Has two been hoppers so I can have caffeinated… Read more

and decaf. Auto bean grind adjust. Clearish water container and been hoppers allow me to see when things need refilling rather than be informed by machine. Performance, for the range of coffees I make is better than the Maestosa it replaced! Quite petite, doesn’t leak water into grounds drawer. Creamer/milk jug very good, easy to clean (cleaning cycle on machine.) Really happy with purchase.

smaller model oil filled heater to do a bedroom and its easy to use and heats up quick and well ,Look good and seems well built and solid....

Machine worked good until plug overheated and shorted the mains. The pin was fully fussed into power point. Checked these reviews to see if it is a common fault.

I purchased this about a month ago to replace a pod machine for the 3 coffee lovers at our house. I was looking for something a lot less wasteful,… Read more

and less expensive that could still deliver good coffee. This hits the mark perfectly. I make a litre of coffee using the pour over feature every morning, and everyone helps themselves whenever they're ready - the coffee stays hot for 40 minutes - plenty of time to come backfor seconds. Anything left gets saved in the fridge for the cold coffee aficionado to sip after work. I buy beans in 1kg bags from the supermarket and grind just enough for a pot each morning. Everyone is happy with the taste - preferred to the espresso pods we were using. Easy to clean and maintain, filter paper and grounds go to green waste rather than adding to landfill, and I'm spending less than a quarter of what I did with pods.

Perdect for small room – I bought this after reading many good reviews (grabbed it 2 days ago when it was suddenly discounted to $64) and I'm not sorry, it works a charm in… Read more

my cold bathroom which is only small so I need to use only one switch, (mid heat) setting , I imagine it would need to use the 2 switches for a larger room. The feet were a pain to affix as the screws are so small and awkward to place but my 75 yr old fingers managed it in the end and it's so light that's it's easy to for me to move it around There was a slight musty smell when first turned on but soon disappeared, It's compact size is very convenient as it doesn't take up much space and it sits nicely next to the vanity when not in use, cover with a dishtowel to keep out dust, Very happy to recommend this, especially at this weeks price I attached a tiny piece of black electric tape to the thermostat dial to make it easier for me to use

Purchased EN510W two weeks ago. It’s stuck on a descale loop , I’ve wasted many hours for two days trying to get it fixed. Two technical calls to… Read more

Nespresso and they can’t fix it. Told me to send it back to place of purchase because I bought it from Myer. Hoping for refund after reading other reviews. I loved it until it stopped working! Very frustrating.

Not griding fine enough for creama espresso. There is even a video online on how to modify it to make it work, by adding extra washer. I am disappointed, money wasted. Another trush to add to environment.

Dont buy, Extremely disappointing experience with De’Longhi warranty service. I paid £2,300 for Maestosa coffee machine, in August 2025, expecting… Read more

premium quality and support. While still under warranty, the touchscreen stopped working, so I sent it in for repair. After being without a coffee machine for two weeks, I received it back with the exact same issue unresolved, plus new scratches on the machine and the original box returned ripped apart. To make matters worse, I’m now being asked to send the machine in again, meaning even more time without a product I paid a premium price for. At this price point, this level of service is unacceptable. Poor repair quality, careless handling, and no consideration for the customer experience. I expected far better from a brand like De’Longhi

Disappointed big time. Purchased a new unit, because we were more than happy with the performance of existing unit. 2nd purchase had issues with… Read more

thermostat & function, eventually refunded promptly via appliances online (prompt refund) & great to deal with. They could not replace (no stock). So purchased via good guys online!!!! Unit arrived, sooooo noisy we can not run it in lounge area, can only use in a bedroom during the day with door closed as the the vibration /motor working noise is so loud it’s not tolerable. I have upload old unit & new. Delonghi tell me the new units noise is normal. You decide.

This is the best - we've had it around a year and it just goes and goes. Easy to clean, easy to use, I can't fault it. Great morning cappuccinos, time after time. Froths really well.

very nice! – Heater works fine, happy that we purchased this model. Functional and warm us well.

Love the look of this kettle It takes a bit longer than my previous kettle but it actually heats up hotter, my eye sight isn't great so I often… Read more

don't notice the little light on the base that tells me its heating but I can definitely hear it which is both good and bad for me, I definitely can't talk to or hear my partner if they are in the kitchen with me as it's to loud to hear them and I feel like I'm yelling.

I like the gorgeous blue colour and it's easy to clean, I also like that there isn't a lot of stainless steel/chrome as it sends my autistic/OCD partner into a meltdown about cleaning and keeping it nice

It's quite a beast – Summary: What I love - Very powerful dehumidifier that removes a lot of humidity fast. - Big 6 litre built in tank (it needs it since it remove a… Read more

lot of water). - Best feature is the ability to have the unit pump removed water out a long small hose (provided). Place that hose in a drain or out a cracked window and you never have to worry about emptying the container again. - Washable and re-usable air filter. - One of the least expensive units around when looking at cents per litre of water removed (according to Choice Magazine). - Simple easy to understand buttons and LCD panel.

Things that could be better - Only two fan speeds. - Quite a loud unit (but that comes with the very powerful compressor). - No ability to direct air flow. - The brilliant pump hose I love so much comes out the front of the unit. It's ugly and gets in the way. - Heavy (but has built in wheels that work well on hard floor and thin carpet).

The long version: During the heavy watering Sydney received in March 2022, I managed to get my hands on what I think was one of the last dehumidifiers available in Sydney. I had done quite a lot of research online, including this very site, plus Choice online and a few of the other usual suspects and settled on the DeLonghi AriaDry DD230P.

The moment I got it home, I unpacked and immediately put it to work. Our house so needed it, I am sure a lot of people can relate. About five hours later my wife came home and I proudly showed her my new toy - and low and behold, the 6 litre tank was close to full. That is a massive amount of water - out of one room.

Delonghi claims that it can remove 30 Litres per day (that is of course under optimal conditions with the right humidity and temperature), but if you calculate the 6 approximate litres in 5 approximate hours, that actually does get close to 30 litres a day.

The technology lover I am I also installed a watt meter to see how much power this gadget uses. It uses, as the plaque in fact says, about 500 W when running, so depending on your electricity plan (let's say you pay 21 c per kWh as a reasonable estimate of the average), it will cost you those 21 c every two hours. That does not sound like a lot, but be careful, it adds up to $75 per month when used continuously.

Choice Magazine btw gives a cost per litre of water removed (21c per litre). I am not sure how they came up with that number, I come up with 12 to 15 c per litre removed, but for all intents and purposes, that is a useless number anyway (except for when you compare various dehumidifiers to each other, exactly what Choice Magazine is in fact doing). In the Choice test, this dehumidifier was one of the least expensive to run, even with the higher rate that Choice used for their calculations. That was one of the biggest plus points for me that drew me towards this unit.

All this incredible water removal comes at a price of course. In the shop for starters (I paid $649), when running it (see above) and also in, let's call it usability. It is a heavy piece of equipment (19 kg!), that thankfully comes with built-in wheels. It can easily be moved between rooms on hard floor and short hair carpet. For anything else, the wheels are a bit too small.

Another price you pay for the big compressor in the unit is the noise. 54 dB does not mean anything unless you are an acoustics engineer but what matters is this: Unless you are exceptionally noise tolerant, you will have a hard time sleeping when this thing is on in your bedroom, even on the lower setting. I even find it annoyingly loud to have it running in my home office during the day. The solution is, run it when you are not in the room. Over night in the office, during the day in the bedrooms or living areas.

The unit has two fan settings. I would like to have a few more. No big deal though.

Also nice to have is the easy to understand control panel with an LCD display and refreshingly few buttons with hardly any silly unnecessary settings. There is a timer that turns it on and off when you are not there and thank you Delonghi for resisting the urge to make an app for it.

One thing I am missing is the ability to direct the airflow coming out of the device. Air shoots straight up (at considerable speed), I would love to be able to direct it into the direction of an adjacent room or a drying rack or whatever. Just a few movable fins would do the trick.

I kept the best for last, though. It comes with a small built in pump and a long (about 5 m long) thin hose. With the press of one single designated button you can set the unit to discharge the water not into the built in water tank, but to pump it out of that little hose. The pump is important as it pushes the water out the hose, even if the outlet is higher than the dehumidifier is. Some other units allow you to attach a hose, but they are gravity based, so your hose has to point down-hill if you want it to work. Not in this unit, the hose is long and it can be emptying the water way higher than the unit. Out a Windows for example.

Do not underestimate how useful that feature is. No more having to carry the full water container through the house, making sure the water does not overflow and get on the carpet while you carry it. No more of the unit turning itself off automatically because you forgot to empty the reservoir at night or before you left the house. Having this ability to pump water out a separate hose is a brilliant feature, I love it.

Why in the world the connector of that little discharge hose is in the front of the unit is a mystery to me, though. It is not only ugly to have that hose run out in the front, but it is also in harm's way. Vacuum cleaning nearby? Watch for the hose, watch to not hit the plastic nozzle, it could break. Watch out when you move the unit, that nozzle sticks out just enough to hit furniture or door frames.

It also sticks out too much when you try to put the unit back into the box it came in to transport to a different house. If you are not careful and leave the nozzle attached while packing it, it will most likely break off. That is exactly what happened to me by the way. It is not exactly solely Delonghi's fault, I agree, but please, in the next version, put that outlet into the back of the unit and make it flush with the outside.

And in case you are wondering how to remove that nozzle once it has clicked into place, it's a bit tricky. It is a bayonette like mechanism that you need to push in with one hand while pulling out the hose with the other. It took me ages to figure that out (and yes, I did read the manual).

In summary its a great dehumidifier that may even be a bit of an overkill for most homes. It can handle the removal of a lot of humidity in a short period of time and the feature that allows the pumping of water out a window or a drain with a nice and long hose it brilliant. That feature makes it ideal to dry out basements or remote rooms without having to constantly manually empty the built in container.

It is heavy, it is loud and it has a very powerful compressor that is expensive to run (but since it removes so much humidity quickly, you will most likely not run it for very long periods).

It's a beast of a dehumidifier - which is great. Just know you are getting a beast.

One of the most infuriating coffee makers ever owned constantly gets stuck in descaling mode or rinsing mode can't buy pods from supermarkets only… Read more

nespresso stores or online and if you need to do software update you have to wait days for it to complete definitely not worth your time or money only good thing about it makes a decent tasting coffee once in a blue moon when it actually works bought a Nescafe dolce gusto almost twenty years ago still going strong only little leakage problem

I'm impressed with this machine. The coffee is excellent. $200 less than a Breville. I also love the retro colour, green. Been using it a month so far. I previously had a Breville that lasted 5 years.