Best Electronics & Computing Shops

Excellent buying experience. The price on my EPOS headset was highly competitive, and the dispatch and delivery were exceptionally quick. Highly recommended store.

Second hand phone arrived quickly and in great condition. Only been a few days but works well so far and very affordable option after breaking my last phone under a contract.

When I arrived at the store, they were out of stock. The staff were very kind and helped me find another store that had it in stock. I'm very grateful to them.

Brought a few things from here and absolutely no troubles no hassles just simple and easy and always had my stuff delivered on time no stuff arounds

Craig and the team have been 10/10 would highly recommend

It's always a pleasure shopping at B&H from Australia. The shipping rate is affordable and delivery is quicker than my domestic couriers. Looking forward to making more of my photographic purchases from B&H. Show details

I do not normally leave reviews, however I wish to highly thank Certified Tech Direct. After purchasing a refurbished mobile phone I discovered a… Read more

minor functional error. I made contact and explained the issue I discovered. The response was quick and offered repair (if possible), replacement (if available) or a refund. The physical condition and quality of the phone (apart from the error) was flawless, “as new” condition, so I opted for repair. I was kept updated at every stage of the return, the progress of the repair and advised once the repair was completed successfully. I have the phone back now and everything operates as it should. I ran my own diagnostics and all functions passed. Thank you again.

speedy delivery, good used product as described. reasonable prices, very good overall experience.

Vivian! ❤️ you did it again! It’s such a joy to come to your shop and be served by you! You provided Brett with the coolest phone holder, and came… Read more

up with the goods when I asked for a sparkly phone case! Do not hesitate to visit this place! Viv knows watsup baby! ❤️

Very easy from start to finish, easy search section, great products from what ive heard.

I have bought rechargable batteries from Better Batt on numerous occasions and they are still going strong. On my most recent purchase I needed to… Read more

return the item as I ordered the wrong one. Better Batt made it an easy and straight forward process and gave me a full refund. I will definitely buy from Better Batt again.

Placed an order 3 weeks ago, no updates. Emails go unanswered. First time ordering from them and will never use them again. Show details

good value cable, great customer service regarding follow up with postage

Excellent service: items shipped next day and full tracking provided. Camera gear new and perfect condition. Will use CCC Warehouse again

Ordered 2 items from digicat, I did not received d goods. I received email saying goods hv been delivered which I haven’t received anything. I… Read more

emailed them they ask me to confirm with d Australia post. I did but they couldn’t find d items. I email digicat again, they reply must be lost in d post. They ask if I want a refund or goods. I told them want a refund. They said ok, hv to wait for financial department to process it. I wait for 2 weeks, but no response. I ask them they reply need to still wait for refund processing. So I wait n wait, no response. I emailed them, dis time there’s no feedback at all. It’s been 3 months now. It’s a scam, they take ur money. They shouldn’t treat their customers like dis, digicat should closed down. Scam!!

I purchased x2 usb-A to usb-c phone chargers , cost $43.70 , inclusive of delivery. It advertised they were genuine samsung charger cords which was… Read more

the only reason I purchased them. They were not genuine samsung charger cords. They were crappy and do not charge my phone efficiently. I went to go the samsung store that week and purchased a genuine cord from there.

A 2013 MacPro (completely out of any parts or support by Apple) was checked, diagnosed, and provided in 3 days complete with careful advice as to how… Read more

to diagnose and correct if the issue recurred for their standard diagnostic fee of $150.

It would be difficult to improve on the promptitude, efficiency, or courtesy of this service of a totally outdated Apple MacPro “trashcan”

Efficient process and service; product arrived as specified. Very happy.

I recently had a fairly complicated RMA with PC Case Gear involving my CPU, an intermittent motherboard fault and a separate PSU warranty assessment,… Read more

and I wanted to specifically recognise Matt N from the Warranty & Returns team for the way he handled the entire process.

From the beginning, PCCG's support was excellent. When the CPU was initially suspected, it was replaced immediately with a brand-new unit without any unnecessary delays. Unfortunately, the system continued experiencing an intermittent POST fault, which turned the RMA into a much more complicated troubleshooting process involving the motherboard and PSU.

The intermittent nature of the fault made the motherboard particularly difficult to diagnose, but Matt was patient, professional and transparent throughout. He took the time to go back through previous testing results, answer my questions properly, follow up with ASUS, and work with me toward a resolution I was comfortable with rather than simply rushing the case through.

Ultimately, PCCG arranged a refund for the motherboard, allowing me to purchase the replacement board I wanted. Matt then continued following up the separate PSU warranty claim with ASUS until that was approved as well, with PCCG arranging a refund when replacement stock wasn't available.

Communication throughout the entire process was excellent. Matt responded promptly, kept me informed, and genuinely made what could have been a very frustrating warranty experience considerably easier to deal with.

I've been a PCCG customer for years, and service like this is exactly why PCCG will remain my preferred supplier for future PC purchases.

A huge thank you to Matt and the PCCG team for looking after me throughout what became a lengthy and complicated RMA. Excellent customer service from start to finish.

⭐⭐⭐⭐⭐

I have purchased several times through oz mobile. Each time it has been delivered quickly, I have always been happy with the quality and the service provided has been great.

​Outstanding service at the Belmont store. Dennis helped me sort out a complicated order issue smoothly and fairly. It's rare to see customer service… Read more

this accommodating and helpful these days. Without going i to too much detail they honored an original price that saved me a bunch and helped me get my 5080 Graphics card i was so exited about. Very rare you go to a store frustrated and leave relieved and looked after. Once again big thanks to Dennis at the Belmont WA store and anyone else behind the scenes for going out of their way to help me out! I'll be coming back most definitely!

A 12-Act Masterclass in Consumer Deception and Fragile Egos. Avoid West Coast Hi-Fi Online! If you buy gear here and it works, count your blessings.… Read more

If it suffers a major failure, prepare for a corporate circus where federal laws are treated like optional suggestions.

My brand-new Yamaha RX-V6A receiver suffered a catastrophic internal hardware failure and went into permanent protection mode after just five hours of normal operation. Under Section 54 of the Australian Consumer Law (ACL), a premium piece of audio gear dying instantly is a textbook Major Failure, giving the consumer an immediate right to a full refund. Apparently, that memo never made it over to [Name Removed] at their Perth business.

Over a painful 33-message email chain, [Name Removed] tried to orchestrate a masterclass in stripping away my statutory rights using ridiculous logistical and legal traps:

1. The "Free Courier" Delusion: [Name Removed] initial stroke of genius was demanding I drive the dead amplifier an hour away to a local service centre myself, leave it, and drive back later to fetch it. Because nothing says customer service like trying to turn a paying customer into an unpaid delivery driver.

2. The Subiaco Secret Agent Routine: When I flatly refused to act as his complimentary courier, they reluctantly agreed to arrange shipping. However, they secretly rerouted the destination to Subiaco in Perth 3000+ km away from my nearest service center and didn't even bother to mention where my equipment was actually going.

3. The Electronic Waiver Hostage Situation: [Name Removed] repeatedly held my prepaid shipping label hostage to coerce me into signing an electronic waiver via email. He demanded I legally agree to bear all upfront freight and assessment costs if his own "authorised agent" claimed misuse, trying to force financial liability onto me before any technician had even physically inspected the unit.

4. The VCAT Ultimatum: When I refused to fold and hand over my legal rights, [Name Removed] issued a desperate ultimatum, threatening to cancel my consignment note entirely and force me to sit through a drawn-out tribunal process unless I bowed to his internal corporate terms.

5. The Fragile Ego Meltdown: By October 14, 2026, [Name Removed] was so thoroughly outmatched on the legal facts that he had an absolute tantrum via email. He declared he would completely halt all professional communication regarding my faulty hardware until I corrected a voice-to-text typo that added an extra "n" to his name. He was deeply wounded by an automated software typo, yet perfectly comfortable trying to illegally bypass federal consumer rights. Just like [Name Removed] fundamentally broken understanding of my consumer rights, my voice-to-text simply couldn't get it right either.

The Adults In The Room—Yamaha Australia: Realising that dealing with West Coast Hi-Fi was a complete waste of daylight, I bypassed the retailer entirely and went straight to Yamaha Australia. Yamaha's customer service team has been absolutely fantastic, professional, and nothing short of brilliant. Unlike their rogue, thin-skinned dealer, Yamaha took immediate control of the situation, brushed off West Coast Hi-Fi’s illegal conditions, and took direct receivership of the unit for independent testing.

I have completely lost confidence in West Coast Hi-Fi, refused to accept a single item from them. Yamaha Australia proves they are a world-class brand with honor and integrity who clearly value their long term customers of over 35 years, unfortunately West Coast Hi-Fi are an absolute joke of a company. They will happily take your money, but the moment their product fails, they will treat you with complete contempt. Stay far away.

Great customer service, junior was very helpful with the selling process of the phone.

Very impressed. It was such a simple and smooth process. I was communicated with throughout and overall it took under a week from submitting the… Read more

application to receiving the funds. I would definitely recommend and will use again should the need arise.

I was having trouble connecting an Audeara Headset to my TCL TV. Acki was so patient and worked out how to do it. Thank you! Great service.

I purchased a Router and Extender from MobileCiti and the service I received from them was excellent. Delivery was very quick and the Item was… Read more

obviously new and in perfect condition. Unfortunately the Product itself started failing and the manufacturer's help desk was pathetic. Heart from Mobileciti customer support stepped in and gave me great customer support and advice, but it could not fix the faulty product. I sent the item back to Mobileciti and they arranged a replacement from the Manufacturer. Again great service and support from Heart and Mobileciti. I have purchased a couple of other items from them and great service and delivery.

One star is generous....definitely one to stay away from. I ordered a Leofoto tripod and head (order number #000304472) and received an invoice for… Read more

the payment immediately. No further information over the next couple of days re posted, tracking, awaiting supplies etc. I did note that the website said "in stock with the distributor" but I also expect information and updates from a proper business.I emailed requesting information 3 days after ordering. No reply. Tried to ring several times, no response. Tried their chat option, no response. So in the end I sent a message saying I was outside waiting to pick up an order but instead of providing the order number I told them to ring me, which surprisingly they did, straight away. So obviously they are in the habit of totally ignoring most forms of contact. After the usual "short of staff" excuses I was assured by Andrew that the gear "had arrived today" (Thursday) and would be sent out tomorrow. I did receive an email reply the next day saying that as soon as the gear arrives they would send it out.....except Pixel One had already advised me that the gear had arrived at Camera Warehouse on Thursday at 11.25am the day before the email was sent. ....Update: I just received notification from Australia Post that they had the gear.....at 15.39 Monday afternoon. So they received the gear from the distributor 11.25 Thursday morning and couldn't be arsed sending it until Monday afternoon. Pathetic!....I received an email from CW at 15.47 Friday that the order had been shipped...except Australia Post didn't notify me that the label had been created until 16.16 Friday. And AP didn't receive the parcel until 15.39 Monday. Meanwhile, I did contact the Australian Leofoto distributor, Pixel One and suggested they reconsider their outlets......Pixel One are excellent by the way....I will not use Camera Warehouse again and strongly suggest that you the reader reconsider using them too. Responding to customer communication is fundamental but reading reviews online of this company clearly demonstrates that they aren't interested in active communication or good service. In future I will pay the extra money and deal directly with Pixel One for any future Leofoto products. I ordered an item from Pixel Foto at the same time as the order went in to Camera Warehouse, on the 6th October. I had the item from Pixel One on the 8th.......and i just received the goods from Camera warehouse.....on the 19th. I notice that on the Trustpilot Reviews (which is abysmal, 63% giving them 1 star!!!) they are good at providing excuses. I imagine it's a full time job for someone answering the complaints....In 41 years of purchasing camera equipment I have not struck a worse company. Avoid like the plague!

Purchased Canon EOS R6 Mark III from DigiDirect Miranda NSW. Great service, price and helpful staff. What a tremendous piece of kit! Previously i had… Read more

a Canon 5D Mark III which was very good but the R6 Mark III takes it to a whole new level. In particular I am blown away by the speed and accuracy of the auto focus. Very few missed shots and plenty of customisable options. I purchased with the RF 24-105 IS USM L kit lens but I also bought the EF adapter so all my old lens work. So far so good, no downsides for an enthusiast like me! Highly recommend this camera and DigiDirect Miranda NSW

I got the prototype boards and already used one for a project. I'm chuffed! Thanks!

I ordered a pair of Kanto speakers a month ago. They were more than $500! I got a generic email that they were on backorder. No due date, no… Read more

information on whether they will have available stock. I emailed them to ask them how long they will be backordered because I know these speakers were discontinued and wanted to secure a pair (they were selling out everywhere). I have emailed them twice and tried to call them multiple times. No human person replies to emails - just a generic "backordered" response. No one ever answers their phone number - just a bot picks up and tells you to email them. But what's the use of emailing them when they will not reply properly to emails?? I have told them if they don't promptly reply to my emails within the next 24 hours that I will be escalating to chargeback! *Update - interestingly the day after this review went live I was contacted by a person and had proper email communication with them. I requested my money back and this is now in process. I still recommend proceeding with caution. Their default communication system is insufficient and I told them as much in my email to them*