Best Footwear Shops & Brands in New South Wales Sydney, Newcastle and Wollongong

excellent purchasing experience!! received the items in time and satisfied with the purchasing Show details

I ordered two items- from the Oxford online store. The service was efficient. I placed the order only a few hours ago, and it’s already been shipped! There’s always good deals and the clothing quality is great.

Excellent customer service I accidentally ordered the incorrect dress and within 5 mins (literally) the amazing customer service team had cancelled my order and refunded the purchase price. Absolutely amazing, thank you so much

The Acheline that I bought are great. Been looking for a while and finally I found them. Show details

Pathetic service Sent an item back Confirmed receipt via auspost Zero communication No call go through to any line I have left multiple messages and no reply or refund at all Pathetic service !!! Appalling I wouldn’t even give them a 1 star Show details

Love my new socks - warm and comfortable. Prompt delivery was a plus Show details

Lisa (Customer Care Specialist) was very quick to help with my orders. Responded very fast, kind, and explained step by step on what should be done.

Payson Midi Dress - Peach Abstract As pretty in real life as it was online!! Bought for a special occasion that hasn’t happened yet but I can’t wait… Read more

to wear this gorgeous dress. The belt and button details are even lovelier in real life, but it is soooooo long. Practically maxi length on me so I’ll need to have it altered. Sizing seems accurate and consistent with other brands. Love it

Very comfortable and stylish sandals. I would definitely recommend these sandals Show details

I had a store credit with iconic, I ordered multiple items and once the credit was applied it charged my card the left over. I returned several items… Read more

and they refunded me in credit and would not refund the card payment they put in, despite there being enough credit to cover the cost. Why would I pay extra when I have credit. I am going to dispute with paypal.

Very happy with my boots. Also great value for money. Thank you very much!

Sam is an exceptional salesman had an amazing service Thank you Show details

i have found bluesteel safety boots provide while working on sometimes hazardous building sites and also at home while doing property maintaince… Read more

upkeep. have kept my feet injury free . I have also observed a number of work accidents and near miss accidents atributed to poor or incorrect work footwear.i worked for an employer that had a robust safety program which reported right up to the gm.

I have had Archies for quite a few years now after reading some the other reviews and some of the experiences, it seems like they might have copies… Read more

or something. I have never had a breakage and I am extremely rough on thongs. Yes I have had issues with the rubber compacting and feeling stones through the bottom but this is after nearly 12 months of continued service. Compared to other thongs, they have an extremely long life. They get a bit slippery when wet and they get squeaky when damp and the arch support takes a little bit of time to get used to. But everything aside, I hope never have to go back to another thong. Keep up the good work.

After I had purchased a pair of ECCO BIOM 2.1 X Mountain shoes online I discovered an issue related to how they fitted me. I contacted ECCO and have… Read more

received an excellent response from Michelle in their Australian office, despite the problem being unique to me. Michelle has been very responsive and extremely easy to work with. Customer service such as this deserves to be recognised. Thank you Michelle.

Excellent – I've got quite a collection of wellies from Wellies Online - only once did I receive a pair that didn't fit and the exchange process was simple. I… Read more

love my wellies - I wear them every day, and I have some for summer, some for winter, some for high grass and some for mud and rain (they all work well for that!) Recently I purchased a pair of rubber clogs, and I love the comfy slip-on for wandering around the laundry and close to the house. Wellies Online have an easy purchasing process and delivery is always speedy.

Put shirt on the first wear and within a minute, realised there was huge hole in the sleeve. Wouldn’t accept return or give a replacement as tags weren’t on. Poor customer service. Won’t be ordering again.

These thongs are the only thongs I could find for my son who has lymphedema in one foot. Being able to change the straps to go wider is a great idea.… Read more

Good quality, easy to change. I highly recommend this product. I got size 14 and 15. Very hard to find anywhere else. Definitely value for money.

I purchased a top for the first time from the business and it was delivered with plenty of plastic and cement particles all over it. I sent an email… Read more

asking whether it was a fresh product or sent from discarded item by mistake and did mention I was leaving for a long holiday. After 2 days I received an email offering a partial refund to keep the item or to return once I am back and I agreed to keep the item for the refund. I didn't hear back from them for next 8 days despite of sending 2 follow up emails so I contacted them over messenger. At first they completely denied saying they didn't receive my email response and when I sent the screenshots of my emails, they asked me to return the item for a refund by completely ignoring the first agreement particularly when they knew I already left for my holidays. I didnt bother to extend the conversation since I understood their business ethics. TBH their products are very average or below average compared to the price (100% made in China) and I really doubt how many of the reviews are authentic or only picked as per "special selection" like many other dishonest online businesses. But ofcourse please rely on your personal experience and not on my review.

No help with a sentimental birthday present — absolutely disgraceful. My sister passed away last week. We recently received her birthday present for… Read more

my daughter, and I was trying to continue that sentiment by buying something she would have loved to give her — a simple bag for her upcoming birthday. That’s all I was trying to do.

I went to to purchase a bag that was advertised with 20% off. But their website is completely broken — the checkout just loops endlessly, going round and round with no way to actually complete the purchase.

I contacted customer service, explained everything, and asked for help. Instead of actually doing anything useful, I was told the item had “probably sold out.” At the time I was trying to buy it, it was clearly still showing as available — no warnings, no low stock notice, nothing. Just another excuse.

I asked for escalation. I asked for someone to actually assist me. Instead, I got the same copy-paste responses over and over again — like they couldn’t care less. No ownership, no effort, no resolution.

The only thing they offered? Increasing the discount from 20% to 25%. Completely useless when I still couldn’t even get through checkout.

Honestly, it felt like they went out of their way to not help. Dismissive, unhelpful, and completely indifferent — even after I explained the situation and why this purchase actually meant something.

I will not be shopping with City Beach again. If this is how they treat customers trying to make a meaningful purchase, they can keep their products.

Absolutely appalling experience.

Did a very straight foward online order back in January(it’s late March now) it was a cap a singlet and some socks. The singlet and socks were purely… Read more

filler to save paying postage. The order was posted but that’s were the problem began. No delivery came. I contacted both seller and courier. Courier responded in acceptable time frame seller was days later. Long story short courier admitted loss on their end. And even after sharing this info with seller it took weeks more for them to agree to resend items. By now the item that was principal to the order was no longer available. It’s been the most dreadful online shopping experience I’ve ever had. Culture Kings can’t even be bothered to respond to any emails anymore with a real person just a AI response. Buyer beware. I’m not even sure a refund was processed by culture kings. I’d give zero stars if it was possible.

Great Shoes! Great Price!, Got mine in two days. The price is reasonable and It's very comfortable to wear given the additional height it provides. I highly recommend Jennen Show details

Excellent product. I purchased a 2 cushion pack and have one in my car and one on my office chair. They are such an excellent product, so well made and super comfortable to sit on. The company delivers very efficiently. Great value for money. Show details

Been a customer for over 6 years, I love their boots and their online shopping experience is usually great, but on my most recent purchase I found… Read more

their customer service team to be seriously lacking. They sent me an email saying some socks were out of stock and would I like to exchange for something else. I asked for a different pair that was cheaper, but after I got the shipping notification there was nothing about the refund for the difference. I wrote back and was told that they can only exchange for same price items. Well why didn't you say that in the first place? And why didn't you refund ASAP instead of waiting for me to chase it up? Such a waste of time. It seems that they only want to pay lip service to "satisfying their customers".

Highly recommend Erin for her processional service regarding the problem with one of my Rally Silver Sneakers sise 7 not correct. I have been… Read more

buying FitFlop for many years without a problem. Erin is a pleasant and very knowledgeable manager to enhance this store and continue to create a good atmosphere for the customers. This good training is also evident in her assistants.

I just received my purchase from Therapy shoes - I love them, they fit me perfectly and are nice and comfy. Show details

Boho style happy feet – I suggested my husband buy me some leather clogs for my birthday. What a great idea! My Sanita Kristel Traditional clogs arrived fast to NZ, and fit… Read more

me perfectly. Really comfy to wear despite the hard wooden sole (I was pleasantly surprised) really handy having a leather care guide in the box too. They suit my boho style perfectly…I’m going to order a vintage black pair next.

Overwhelmingly Positive Experiences – Can be a little costly for some products but the products are usually top-notch quality. Plus, you can get various discount codes and offers.… Read more

Shipping from the warehouse is super fast. Their customer service is super helpful and takes concerns seriously. You’re talking to a real person instead of a bot, which I appreciate. Overall, this is my favourite online store in Australia and I buy their stuff quite often. I recommend them!

Bought a pair of shoes from total work wear 2 days ago last night weared on work given me very bad blister on right feet ankle I went to store to… Read more

resolve it but they didn't exchange or return they told me put on Facebook very dispionted I bought the shoes for good arch support now they giving me bad blisters

I bought 2 pairs of boots for my husband and son. The service was fantastic, they were sent straight away and arrived a short time later. They were perfect sizes and excellent quality at a very good price. Highly recommended. Show details