Best General Merchandise Shops in South Australia Adelaide

Based on 105,737 reviews
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Dean C.2 posts
  Verified

Recommend not to use this company. Ordered an split system, they then sent me some vents. 8 weeks ago we were told they would ship our order in 7 days, 8 weeks later still now split system nor an update.

Dean C.
Dean C.   

3 months later they sent an air conditioner which was the wrong one, they sent the head of the AC… Read more

House

House 🏆 2026

4.5 
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Faustine
 

Really good customer service. We bought our blender and some time later we had an issue with it. We used our warranty and it was easy to deal with them. They are sending a new one and we will get it in few days.

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Rehu H.QLD
 

I purchased a cordless vacuum and the motorized head wasn't working. I sent a video to show that it's not spinning so they sent me a replacement motorized head and it's working fantastically. Much appreciated Rehu Harris

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HazelNSW2 posts
 

I have awarded Rushfaster 5 stars based not on the product I purchased but on my exemplary experience of the problem solving process: Jose was great… Read more

right from the start and has brought my unfortunate purchasing experience to a satisfactory end. I bought a new Cabeau travel pillow which was of poor quality. Jose immediately arranged for a replacement which was of poor quality too. I have now received a full refund. Throughout the process Jose communicated with me in a timely and pleasant manner, and has turned my experience around so that I now feel I can really trust Rushfaster with future purchases. I know they will solve any issues that arise. Thank you Jose.

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LillethQLD9 posts
  Fair Incentive

Soooo happy with my bamboo laundry hamper with shelves. Just love it and bamboo so strong. Looks amazing

The Nile

The Nile 🏆 2026

4.0 
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Bill WQLD18 posts
  Fair Incentive

Good price for the book I was after. Excellent service and prompt delivery. Ahead of ETA, in fact, and arrived in perfect condition. Happy customer. Will certainly use them again. 14226472

Klika

Klika

4.2 
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Allan P.NSW3 posts
  Verified

I ordered a camper trailer cover and inadvertently paid twice via paypal without realising. Tthe next morning I received a call from Kerry at Klicka… Read more

to double check if I actually intended to order 2 covers. After confirming only one was needed , Kerry quickly arranged a refund on the 2nd order which was received back in my account that afternoon. Awesome customer service. Also delivery only took 2 days.

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Doug
 

Terrible customer service – We ordered a window display for our office which was supposed to be 3 x A4 wide and 4 high. When it arrived the rails weren't wide enough for the… Read more

display and the wires had to angle out to go around the display. I figured they'd sent us rails for a portrait display instead of the landscape we ordered. Contacted support, dealt with [Name Removed]. At first told us our windows weren't wide enough. I sent him our window measurements which were wider than required. Then told us to just have a 2 wide display. I told him if I wanted a 2 wide display that's what I would have ordered. I told him I just wanted the metal rails that the display hangs off to be wide enough and fit for purpose. So then he told me to cut them to make them fit, so I asked he was going to pay to have that done, no reply to that. He then told me that "if I like" I could send the whole lot back for a refund. We'd spent hours unpacking, taking off wrapping tape, bubble wrap etc from the 10 boxes it all came in. Now he doesn't respond at all. We would never ever use this company again, and we will be warning our group not to use them. Terrible customer support Update- received an email from [Name Removed] the next morning. Hey Doug, would you like me to cut a rail for you and send it over. [Name Removed] if you cutting is as bad as your customer service it'd be useless anyway

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Lisa3 posts
 

Bought pool hose and it is absolute rubbish. Dont waste your time and money.

Grandado.com
Grandado.com    

Hi Lisa, Thank you for your review. We are sorry… Read more

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Cor B.VIC2 posts
 

Purchased an item for a friend on their Mighty Ape account, which was all fine and well. A trial of their subscription service was added but promptly… Read more

cancelled after the order was completed. However, I was charged the full 12 months long after that cancellation, which came with a variety of fees as it put my account into arrears.

According to ACCC and NZCP, these fees are the liability of Mighty Ape, however they are not acknowledging responsibility or attempting to resolve the issue. I will be escalating this appropriately.

Factory Buys

Factory Buys 🏆 2026

4.6 
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Susan BWA
 

Beautiful product, as described fast delivery and prompt. Mattress is so comfortable, I will purchase another one

Dshop

Dshop

3.5 
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Cheryl R.SA
 

Ordered portable spa, not received. Various email addresses associated trying to contact with company. No response. No refund received. Scammers! Stay away!

Mytopia

Mytopia

4.0 
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Dazza
 

Very happy with the service the only thing is once I buy it I then get a email say it $10 cheaper after I buy it. Why everyone do that . Besides that thanks

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dkrfNSW10 posts
  Fair Incentive Verified

Purchased 4 external wall lights. Design and range was excellent and the quality was very high. Exactly as shown on website. We had initial doubts… Read more

about coming from China, but it was a good ordering process and delivery was quicker than they estimated. Even when we had one small quality issue (some paint had chipped off one light), communications were prompt and courteous and the matter resolved within a short space of time. Innovative design, great value for money, and well packaged delivery. Only uncertainty is that the globe is a sealed LED (IP65) - but it should last along time. Recommended.

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Andy M.
  Verified

Excellent products and service have got 4 more people who want to use your spincrisp and krapoff vak.

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RoystonVIC6 posts
 

Very happy with this low-cost watch. Has many functions that I do not require; I only wanted the time and date details. Battery life is fantastic, much better than the Apple Watch.

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Deb2 posts
  Verified

Advertised and bought a product [ hose and spray gun ] - the gun collapsed into pieces after little use. Sought replacement. Item showing on… Read more

website- see below. Yet told 'not available' so refund offered. Hard to believe it will appear. in now claiming they cannot refund. Shoddy products. Shonky company. Do not buy anything from these people, and do not believe a word they say. BTW I need my hose to work as live in current high fire danger area.

Ubuy

Ubuy

4.1 
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Skinny J.
  Fair Incentive Verified

Shipping was ultra fast, product was A++ quality and everything was smooth though out the shipping and customs.

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Kura P.WA
  Fair Incentive

I just admit I’m slightly obsessed with my stone candle holders. Love the quality. Love the scents.ill be back for e er more than the 4 I have. Want a giant one!

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Brendan W.QLD
  Verified

Cheats and liars – Ordered a post hole digger in July 2023 for $484.28. Order confirmed. 18th of October 2023. We regret to inform you that our retail partner is yet to… Read more

process your order within their previously indicated timeframe.

We apologise for the continued delays & understand the inconvenience caused.

We have cancelled your order & will be issuing you with a full refund to avoid further delays.

If you have any questions please don’t hesitate to reply back to this email. 10th of September 2024. Still no refund.....

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TomQLD127 posts
  Verified

I ordered a 100 watt Biolite solar panel from travel universe on 31/12/2025 as they had best price I could find, I was a bit skeptical at first as I… Read more

had never shopped with them before, or heard about the company, but even their freight prices were some of the best I’ve found on the internet, I received tracking information on the 02/01/2026 to inform me my order had been dispatched and it was delivered in FNQ on the 06/01/2026 I couldn’t be happier with the service I received my item was promptly dispatched I received tracking information promptly and it was packaged securely for transport I will definitely continue to use travel universe for other items in the future

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Mylz M.2 posts
 

Fraudulent company – Fraudulent company, advertised one product and sent another at half the size. Paid premium, got rubbish. They won't fix your issue. Will just steal your money.

DealsDirect.com.au
DealsDirect.com.au    

Hi, We sincerely apologize for the experience… Read more (+2 replies)

Dot A.11 posts
 

GREAT CUSTOMER SERVICE – I messed up when placing my order marked pick-up instead of delivery. Problem was sorted quickly so I still received my purchase in time for my Grandson's Birthday. Well done Latest Buy

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Lea4 posts
 

Unbelievably fast delivery, great prices and range. This is the third delivery over a few years and highly recommend.

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Dianne O.2 posts
  Verified

WARNING. DO NOT BUY FROM THIS COMPANY. This company is a scam. They fraudulently make out they're Australian and subject to Australian Consumer Laws… Read more

, when they are based I believe in China. The scam is called a "ghostscam". They advertised 30 day returns that were "hassle free". The goods were of very inferior quality. Since 20 January there have been in excess of 45 emails regarding the returns, and at least 6 phone calls. They have written on 5 occasions that the refund is being processed and to be patient and to wait 2-3 business days for it to show up in my account, with the first occasion being on 12 February and the last being today (24/02/2026). On 16 and 17 Feb they advised me I did not need to return the goods "due to high shipping costs" but yesterday and today advised by email the money will be refunded only after the goods are received. Yesterday I also received a phone message again that the money had been refunded! Apparently "stalling" in this manner is a common ploy often used by these companies. I am in the process of reporting them to SCAMWATCH.

Modern Aussies
Modern Aussies    

We’re truly sorry to see your frustration and… Read more (+1 reply)

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TrudieWA12 posts
 

Awesome couch cover, looks pretty in the lounge room, protects the couch cushions.Highly recommend.

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KarenQLD2 posts
 

Just wanting to let this company know how dissatisfied I am with their Rice Robot. Mine keeps flying open when the rice is not cooked. No matter what rice I use it does the same flying open when not cooked. I’m very disappointed.

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KristaQLD2 posts
  Fair Incentive Verified

I can’t image the long flight without the self inflated Kooshy Kids Kooshin! Truly made the flight so much more comfortable for my two little girls.… Read more

They slept like they would in their own beds. We also purchased the Kooshy kids headphones which we used as headphones, eyes masks for sleeping and also the helped block out some of the overstimulating noise of the plane. Cannot thank Kooshy kids enough for making it such a smooth traveling experience

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GavinQLD3 posts
  Verified

They sent me an air gun for nails instead of staples. Now I have to send it back to them, wait until they receive it to get a refund. All after it… Read more

was their fault for not sending me the right tool. Asked them to ring me to explain. Radio silence. Not willing to explain yourself? Well I’ll put up some feedback to tell others to be wary

House & Trade Supplies
House & Trade Supplies    

Hi Gavin, We’re sorry for the frustration… Read more

LynleaVIC2 posts
  Verified

Sadly, after Elan Linen reassured me that their company is genuine I have been ripped off. After ordering my doona cover on 9th May I still don't… Read more

have it!!! They keep telling me "it's coming next week" - now I've emailed to ask for my payment to be credited and they've ghosted me. I wish I had checked here for reviews first as I see there are others who've been ripped of as well. The phone is disconnected - company is shonky. Don't trust them.