Best Solar Panel Installers in Australian Capital Territory Canberra–Queanbeyan

Install team were friendly and did a neat job with the installation.

After Sales service is poor , rather non-existent. More than 2.5 months and Battery issue has not been resolved. Whattsapp, Phone, Emails no response… Read more

from these guys. But drop an enquiry and you will get prompt reply. - This what i wrote on this forum and saved on productreview on 22nd April.

After several followups the inverter was replaced on 27th May. Thats 3.5 months.

That very day the issue resurfaced, communiated to Solar Secure next day. Got a response back they are looking into it. So that 28th May.

Today its 17th August

What do you guys think? Is this how this whole industry works or is it unique to Solar Secure.

I think Solar Secure has done many installs and has no more capacity to support its customer due to too many faulty and low quality installs and have too many faults to fix.

Please share your views.

So far so good, got at an exceptional price on special and working perfectly for my needs running small camping fridge and a gan charger for power… Read more

Banks headlamps and such as I live off grid with no power other than solar or generator, seems very solidly built compared to the generic eBay ones that litter my mate's farm, very happy and would recommend, ordering and postage was breeze

Installers were on time, very professional and polite. Left the house very clean

The salesperson Jerri explained everything nicely and everything was included with the one price. Installation by Archi was clean, and patched up nicely, not a rushed job.

Inverter Issue raised after 11 months after deployment response was good and timely, issue fixed the following day caused by Western Power running tests. Inverter was restored back to normal.

Broken promises, a non-compliant installation, damage to our home and a system performing far below expectations (Review in progress) We chose Smart… Read more

Energy Answers (SEA) for what was supposed to be a premium solar and Tesla Powerwall installation. Four months later, we are still dealing with compliance failures, damage to our property, serious performance problems and an extraordinary amount of time trying to get SEA to put things right.

Problems started before installation. Our promised February installation slipped into March, and the installation contractors we were specifically promised were not used. When installers eventually arrived, they appeared to have almost no information about our project, including arriving with the wrong battery configuration and mounting brackets. The installation ultimately took four visits, with several last-minute cancellations.

This became a recurring theme. SEA appears extraordinarily siloed. Sales, design, operations and installation frequently seem unaware of what other departments have discussed or agreed. We have repeatedly had to explain the same issues and effectively coordinate SEA internally ourselves.

One of the most concerning discoveries happened completely by chance. I noticed a label on a solar panel left in our garden and was horrified to see it was 460W, not the 510W panels SEA had specified and sold us.

This wasn’t an insignificant substitution. We had spent weeks working with SEA to design a system specifically for our moderately shaded property. SEA had confidently promoted fewer, higher-output 510W panels concentrated in the optimal area of our roof as the best solution for our Powerwall string-based system and to mitigate shade-related underperformance.

Instead, SEA attempted to install more lower-capacity 460W panels, without telling us, seeking our agreement or discussing the impact of fundamentally changing the design. Had I not noticed the label, I don’t know when we would have discovered it.

We had extensively discussed shade before purchasing and were assured the final design was appropriate and should produce at least 40kWh/day. The reality has been shocking. Our almost 14kW system can produce less than 1kW in strong midday sunshine with barely any shade — at times around a tenth of what we were led to expect and dramatically below other homes in our street with similar or greater shading.

Despite repeatedly raising this, SEA has failed to provide a satisfactory explanation for the performance, explain why the original representations were made, or meaningfully engage in finding a solution. The performance remains unacceptable and unresolved.

For around two months the system also repeatedly tripped, sometimes 4–5 times a day, because the import limit had not been correctly configured. My wife, while caring for our baby, repeatedly had to leave the house, go outside, stand on a chair and reset it. We requested a further increase to the import limit over three weeks ago; despite meeting SEA since, it seemingly disappeared into the communication void.

We eventually paid for an independent compliance assessment, which identified multiple issues requiring remediation involving roofing/waterproofing, tiles/sarking, electrical compliance, signage and documentation. Panels now need removing so roofing work can be undertaken and the roof checked for possible water ingress.

We also discovered ourselves that the required NSW Home Building Compensation insurance had apparently not been obtained before work commenced. After we repeatedly pursued it, SEA produced a certificate retrospectively.

It is now over four months since installation, with very little progress fixing the damage to our property or resolving the system’s fundamental performance problem.

We recently met SEA senior management and their senior electrician face-to-face at our home and believed we had finally agreed a path forward. Disappointingly, much of what was agreed already appears to have been forgotten or lost its urgency.

Perhaps the most frustrating aspect has been SEA’s relentless focus on money, payments and rebate sign-off compared with the urgency shown in fixing our home and system. We even made a substantial battery payment as a gesture of goodwill while these issues remained outstanding. Responsiveness subsequently deteriorated.

There has been remarkably little apology or apparent appreciation of the impact on our family. I estimate I have lost well over 100 hours documenting defects, obtaining independent advice, chasing responses and coordinating remediation — time I simply don’t have while caring for a baby and toddler.

After four months of repeatedly trying to resolve these matters directly with SEA, we have now lost confidence that a satisfactory resolution will be achieved through that process alone. We will therefore be referring the installation and our compliance concerns to the Clean Energy Regulator for independent review, while continuing to give SEA the opportunity to complete the promised remediation.

My advice to prospective customers: pay only the required deposit initially and retain whatever payment you lawfully can until the installation is complete, compliant and performing properly. Get any required building insurance certificate before work starts. Photograph your roof, tiles and sarking before installation and check carefully for damage/leaks afterwards. Get performance promises and shade assumptions in writing, and consider an independent compliance inspection before final payment or rebate sign-off.

SEA still has an opportunity to put this right, and I genuinely hope they do.

I will update this review as the outstanding roofing, compliance and performance issues are addressed — and give SEA full credit for anything they resolve properly.

The technician that came to install was very professional. He even gave up his Saturday to install my new batteries as the original fitout day was changed as the technician down to install was held up on another job earlier.

When I enquired about Batteries I received nothing but solid and good advice from the company, as they explained everything in detail which made us decide to take on what they offered

Terrible service, unacceptable installation, huge costs, delays, excuses, avoidances, rude

Professional and were always available to assist with my enquiries Happy to recommend

Had solar installed in 2022. Had specified I wanted battery ready inverter. Was assured by rep not problem we will install battary ready system. In… Read more

2025 was looking for qouts for battery. Also contacted these guys. No response to emails tried calling and nothing. Basically do a deal and vanish. Thanks yo CHATGP found out my growat is not suitable. Make sence why they won't reply and ignore

Highly recommend Solarhub - 10/10 from beginning to end. From our initial meeting with Jesse in Sales, who spent more time than he should have but… Read more

answered every question we had & pointed out really relevant information we hadn't thought about, to Joe & the whole team who came to install the new panels & battery. The entire team were so professional, neat & tidy (no mess or rubbish left behind), cheerful & very pleasant to deal with. Absolutely love our new system & zero regrets.

Excellent experience with Shark Solar. Rocky handled the sale and was outstanding — great communication, clear information, and honest advice on… Read more

system sizing and rebates. No pressure, just straight answers. The Fox ESS battery and inverter install was neat and professional, well labelled and properly protected, and the team explained the monitoring app before they left. System is performing as expected. Highly recommend — ask for Rocky.

Given the amount of shad in our roof, Solar run spent time ensuring our solar system would produce as much solar as possible, maximising our long… Read more

term savings. We’ve had the system for a couple of weeks, and so far so good, especially as it’s currently winter. I look forward to summer and no more electricity bills.

review is best delayed until the end of the product's lifetime, nevertheless. Solahart delivered according to promise efficiently and effectively -… Read more

to-date.

Their customer service was very good and nearly always returned my communication promptly and descriptively.

Recently had the Aether Max heat pump installed with Sunline Energy. Het was very helpful throughout the whole process. The unit is nice and quiet and we haven't run out of hot water since. Great experience overall.

Undertook a battery installation with ADS. We purchased an Anker SOLIX X1 20KW battery. We scheduled the install at the end of the government rebate… Read more

so ADS needed to reschedule our install several times but once we had the install the installation ran smoothly and the install team undertook the work with a minimum of fuss.

We had a system installed and now our roof leaks. Roof inspection shows the panels were incorrectly installed but polygon are refusing to rectify without charging us a call out fee to inspect the roof. Doesn't seem fair.

Happy with the whole process,would recommend this company.Graham was easy to deal with.

Fast and easy purchase. Very fast delivery awesome service thank you.

From start to finish provided best in class service and sharing of knowledge with all things solar and battery technology. Instal went smoothly and… Read more

ahead of schedule. Could not be happier with the savings and setup quoted from Pure electric. Experienced first grid outage recently and have never been so excited to lose power as home stayed powered on from battery and did not even lose internet while wfh. Tesla powerwall 3 with expansion pack and 26 Jinko solar panels.

My solar app was not connecting, but Ronnie from AZ Solar Services helped me get it connected quickly. The team is always responsive whenever I need assistance, and I’m very happy with their professional service.

I got my Solar system and battery installed by Native Solar. From the beginning of the process to the end Adam was very helpful with all our queries.… Read more

He explained and helped us through the process. Adam is very helpful,knowledgeable and professional. I recommend Native Solar

Great experience with Oliver. Professional, honest advice, smooth installation and excellent after‑sales support. Highly recommend for solar & battery solutions.

The worst people to deal with. No accountability, zero customer service. Give you excuse after excuse. Even after 7 months no solar installed.

I recently had my home battery system installed by SET Energy, and I am extremely happy with the entire experience. Before making my decision, I… Read more

spent considerable time researching and comparing many different companies, prices and offers. With so many solar and battery companies advertising different deals, it can be very difficult for a homeowner to know which offers are genuine and who can actually be trusted.

What impressed me most about SET Energy was their honesty and professionalism from the beginning to the end. Everything that was discussed and promised was delivered, and I never felt that I was being misled just to secure the sale.

The installation itself was excellent. The electricians did a very clean, neat and professional job, took care with the property, and the finished installation reflects the quality of their workmanship.

I am genuinely happy and grateful for the way the whole process was handled. For me, trust and quality workmanship are two of the most important things when investing in a large home battery system, and SET Energy delivered both.

If you are reading this review because you are comparing battery installers, as I was, I would confidently recommend SET Energy. Based on my personal experience, I would be very comfortable choosing them again.

Thank you to the whole team for your honesty, professionalism and excellent work.

I had a solar system installed at one property and a battery at another, and the experience was excellent from start to finish. Aakash was… Read more

professional, efficient, and very easy to deal with. Aakash even provide information on Christmas Day..thats unheard of!! Everything was explained clearly and both installations went smoothly. Highly recommend them for their great customer service.

The crew turned up on time and were very friendly and professional. They carried out the work promptly and did a good job. the followup report was excellent and provided me witha lot of good information. Very happy with teh service provided

I rang a few companies and found Energy Bite to have the best price at the time, first week of June, for adding a solar battery to my existing solar… Read more

panels. I signed the contract, paid the deposit of $500, and waited for update on my installation date. After two weeks, Ergon approved my grid application. On the 30th of July the battery was installed. Thanks to Jack of Energy Bite and Patrick of Chill Guy Electrical on the Gold Coast. System installed: FoxESS KH9.9 Inverter FoxESS EQ4800 27.96kW DC coupled 2 circuits backup