Best Solar Panel Installers in Victoria Melbourne and Geelong

Install team were friendly and did a neat job with the installation.

I had a 8kw solar 9kw inverter and 27kw battery installed. The products all seem very good. The installer took the time to do a neat and tidy… Read more

installation. The positioning of the solar is very good at the rear of the house able to collect the maximum of 8kw easily.

After Sales service is poor , rather non-existent. More than 2.5 months and Battery issue has not been resolved. Whattsapp, Phone, Emails no response… Read more

from these guys. But drop an enquiry and you will get prompt reply. - This what i wrote on this forum and saved on productreview on 22nd April.

After several followups the inverter was replaced on 27th May. Thats 3.5 months.

That very day the issue resurfaced, communiated to Solar Secure next day. Got a response back they are looking into it. So that 28th May.

Today its 17th August

What do you guys think? Is this how this whole industry works or is it unique to Solar Secure.

I think Solar Secure has done many installs and has no more capacity to support its customer due to too many faulty and low quality installs and have too many faults to fix.

Please share your views.

So far so good, got at an exceptional price on special and working perfectly for my needs running small camping fridge and a gan charger for power… Read more

Banks headlamps and such as I live off grid with no power other than solar or generator, seems very solidly built compared to the generic eBay ones that litter my mate's farm, very happy and would recommend, ordering and postage was breeze

Installers were on time, very professional and polite. Left the house very clean

The salesperson Jerri explained everything nicely and everything was included with the one price. Installation by Archi was clean, and patched up nicely, not a rushed job.

Inverter Issue raised after 11 months after deployment response was good and timely, issue fixed the following day caused by Western Power running tests. Inverter was restored back to normal.

What a great experiencd I had with Amazing Solar they really follow through when they have a job. Kasper lead the way and did an amazing job.

We had a fault on our Alpha battery system. Morris was very patient and concise in resolving the issue.

I had the solar panels and solar batteries installed in late February this year after three months of delay. When I talked to the sales person to… Read more

design the system, it was agreed that some solar panels would be installed on my pitch roof while others on flat roof with tilt legs. When their electrician came to install the panels, they installed all of them (except three panels) on two flat roofs without tilt legs. The three panels were installed on another pitch roof. The layout was completely different from what was agreed. They also failed clear the rubbish from my house. When I made a compliant to Solar Miner, they only refunded me the money for the tilt legs after I logged a complaint to Consumer Affairs Victoria (CAV). Their explanation to CAV is that it is not technically feasible to install tilt legs on my roof. I ultimately got another qualified solar system installer to reinstall the solar panels on tilt legs. The installation passed the inspection. Efficiency of the system immediately increased by 30% at least. That proved that the so called explanation was just lies or excuses with basis. Even more ridiculous, I just received the inverter cable tray cover via courier from the inverter manufacturer yesterday. As a layman, I don’t have a clue that a cover is missing from the inverter. Solar Miner or their installer has never advised me that. Very busy services and poor technical knowledge. I still have to figure out if I need to install the cable tray cover or not.

Broken promises, a non-compliant installation, damage to our home and a system performing far below expectations (Review in progress) We chose Smart… Read more

Energy Answers (SEA) for what was supposed to be a premium solar and Tesla Powerwall installation. Four months later, we are still dealing with compliance failures, damage to our property, serious performance problems and an extraordinary amount of time trying to get SEA to put things right.

Problems started before installation. Our promised February installation slipped into March, and the installation contractors we were specifically promised were not used. When installers eventually arrived, they appeared to have almost no information about our project, including arriving with the wrong battery configuration and mounting brackets. The installation ultimately took four visits, with several last-minute cancellations.

This became a recurring theme. SEA appears extraordinarily siloed. Sales, design, operations and installation frequently seem unaware of what other departments have discussed or agreed. We have repeatedly had to explain the same issues and effectively coordinate SEA internally ourselves.

One of the most concerning discoveries happened completely by chance. I noticed a label on a solar panel left in our garden and was horrified to see it was 460W, not the 510W panels SEA had specified and sold us.

This wasn’t an insignificant substitution. We had spent weeks working with SEA to design a system specifically for our moderately shaded property. SEA had confidently promoted fewer, higher-output 510W panels concentrated in the optimal area of our roof as the best solution for our Powerwall string-based system and to mitigate shade-related underperformance.

Instead, SEA attempted to install more lower-capacity 460W panels, without telling us, seeking our agreement or discussing the impact of fundamentally changing the design. Had I not noticed the label, I don’t know when we would have discovered it.

We had extensively discussed shade before purchasing and were assured the final design was appropriate and should produce at least 40kWh/day. The reality has been shocking. Our almost 14kW system can produce less than 1kW in strong midday sunshine with barely any shade — at times around a tenth of what we were led to expect and dramatically below other homes in our street with similar or greater shading.

Despite repeatedly raising this, SEA has failed to provide a satisfactory explanation for the performance, explain why the original representations were made, or meaningfully engage in finding a solution. The performance remains unacceptable and unresolved.

For around two months the system also repeatedly tripped, sometimes 4–5 times a day, because the import limit had not been correctly configured. My wife, while caring for our baby, repeatedly had to leave the house, go outside, stand on a chair and reset it. We requested a further increase to the import limit over three weeks ago; despite meeting SEA since, it seemingly disappeared into the communication void.

We eventually paid for an independent compliance assessment, which identified multiple issues requiring remediation involving roofing/waterproofing, tiles/sarking, electrical compliance, signage and documentation. Panels now need removing so roofing work can be undertaken and the roof checked for possible water ingress.

We also discovered ourselves that the required NSW Home Building Compensation insurance had apparently not been obtained before work commenced. After we repeatedly pursued it, SEA produced a certificate retrospectively.

It is now over four months since installation, with very little progress fixing the damage to our property or resolving the system’s fundamental performance problem.

We recently met SEA senior management and their senior electrician face-to-face at our home and believed we had finally agreed a path forward. Disappointingly, much of what was agreed already appears to have been forgotten or lost its urgency.

Perhaps the most frustrating aspect has been SEA’s relentless focus on money, payments and rebate sign-off compared with the urgency shown in fixing our home and system. We even made a substantial battery payment as a gesture of goodwill while these issues remained outstanding. Responsiveness subsequently deteriorated.

There has been remarkably little apology or apparent appreciation of the impact on our family. I estimate I have lost well over 100 hours documenting defects, obtaining independent advice, chasing responses and coordinating remediation — time I simply don’t have while caring for a baby and toddler.

After four months of repeatedly trying to resolve these matters directly with SEA, we have now lost confidence that a satisfactory resolution will be achieved through that process alone. We will therefore be referring the installation and our compliance concerns to the Clean Energy Regulator for independent review, while continuing to give SEA the opportunity to complete the promised remediation.

My advice to prospective customers: pay only the required deposit initially and retain whatever payment you lawfully can until the installation is complete, compliant and performing properly. Get any required building insurance certificate before work starts. Photograph your roof, tiles and sarking before installation and check carefully for damage/leaks afterwards. Get performance promises and shade assumptions in writing, and consider an independent compliance inspection before final payment or rebate sign-off.

SEA still has an opportunity to put this right, and I genuinely hope they do.

I will update this review as the outstanding roofing, compliance and performance issues are addressed — and give SEA full credit for anything they resolve properly.

I am extremely disappointed with Solar Bright's post-installation service and lack of accountability. After they installed solar panels on my house,… Read more

my roof started leaking .When I reported the issue, the first response was purely formal. They just poured a massive amount of silicone in one spot (which didn't fix the leak) and refused to look for the second leak, claiming there was no visible damage .It took a week of tedious emails with management to finally get more teams sent out. Credit to the subsequent technicians: the second team actually lifted the panels, found, and fixed the leak, and the third team discovered and replaced over 10 broken roof tiles damaged during the installation !However, the issue is still not fully resolved. I found a couple more broken tiles nearby, but Solar Bright is now refusing to fix them, falsely claiming they "didn't work in that area." Roofers walk across the entire roof during installation, and trying to avoid responsibility for ongoing damage is unacceptable .I have given the company 7 days to fix the remaining damage before taking this matter to Fair Trading. Think twice before using them if you value your roof.

The technician that came to install was very professional. He even gave up his Saturday to install my new batteries as the original fitout day was changed as the technician down to install was held up on another job earlier.

When I enquired about Batteries I received nothing but solid and good advice from the company, as they explained everything in detail which made us decide to take on what they offered

Terrible service, unacceptable installation, huge costs, delays, excuses, avoidances, rude

Professional and were always available to assist with my enquiries Happy to recommend

Had solar installed in 2022. Had specified I wanted battery ready inverter. Was assured by rep not problem we will install battary ready system. In… Read more

2025 was looking for qouts for battery. Also contacted these guys. No response to emails tried calling and nothing. Basically do a deal and vanish. Thanks yo CHATGP found out my growat is not suitable. Make sence why they won't reply and ignore

Highly recommend Solarhub - 10/10 from beginning to end. From our initial meeting with Jesse in Sales, who spent more time than he should have but… Read more

answered every question we had & pointed out really relevant information we hadn't thought about, to Joe & the whole team who came to install the new panels & battery. The entire team were so professional, neat & tidy (no mess or rubbish left behind), cheerful & very pleasant to deal with. Absolutely love our new system & zero regrets.

Excellent experience with Shark Solar. Rocky handled the sale and was outstanding — great communication, clear information, and honest advice on… Read more

system sizing and rebates. No pressure, just straight answers. The Fox ESS battery and inverter install was neat and professional, well labelled and properly protected, and the team explained the monitoring app before they left. System is performing as expected. Highly recommend — ask for Rocky.

My partner and I had a sales consult with Julian Leahy, in the consult he was initially really nice and answered all our questions, we put a deposit… Read more

down however we were unlikely to qualify for the battery grant due to our combined income being over $210,000.

We then did some further research and found that a battery wouldn’t suit our needs. I contacted Julian for a refund of our deposit, he was very rude on the phone and was initially reluctant to offer the refund despite us not being able to qualify for the battery grant; which he confirmed in the initial sales consult.

Julian emailed me requesting my bank account details over a week ago and responded straight away. To date I haven’t had a response so I called following up and he was dismissive and said he’d get the admin girl to sort it out.

I find his service completely disingenuous and he was just after a sale, I would like someone to process my refund asap thanks.

Andrew was very helpful with the quotes and sorting out all the details that made it a pleasure to talk to him, as it is a complicated thing to navigate . I will deal with him anytime as his is well informed about solar products .

***WARNING: DO NOT GO WITH THIS COMPANY*** 1KOMMA5’s post-contract service has been the worst customer service experience I have ever had. What… Read more

makes this particularly disappointing is the stark contrast between the attention and reassurance I received before signing and the lack of service afterwards.

Two of the main reasons I chose 1KOMMA5 were their “5 YEAR MONEY BACK GUARANTEE” and the assurance that the battery could be relocated to our new property once it was built.

Before signing, I specifically asked the salesperson several times about the terms and limitations of the money-back guarantee. I was told: “There aren’t any… it applies if you’re not 100% satisfied; all you need to do is keep the panels reasonably clean.” I understood this to mean that if I was not satisfied with the system or service within the first five years, I could get my money back and 1KOMMA5 would remove the system.

== Before signing vs after signing ==

Before signing, the sales attention was relentless. The salesperson even arrived at our house unannounced to “help answer my questions” and encourage me to sign. Verbally, he was great at telling me what I wanted to hear, but I often had to ask several times before he would send written confirmation of his claims. I insisted that his verbal promises and guarantees be put in writing. They had appeared in my initial proposal and emails but disappeared from the formal contract. When I raised this, he assured me it was simply a mistake, added them back, and then applied further urgency to sign quickly or miss out.

After considerable reassurance, I signed. This is when the service dramatically changed. When I experienced problems with the system after installation, getting meaningful assistance was extremely difficult. My calls were repeatedly passed off between people with no follow-up, and generalised promises were made with no follow-through. This continued for several weeks without resolution and I discovered that my complaint had been closed.

Eventually, out of frustration, I posted an online review here.

Only then did 1KOMMA5 suddenly contact me and offer to resolve the issues. I was offered remedial work at no cost on the condition that I remove the review. I agreed, as I was worried it was my only option. However, being offered a resolution in exchange for removing a negative review left me extremely uncomfortable.

== The battery relocation ==

Around 11 months after signing the initial contract, I needed to organise relocating the existing battery to our new build, and installing a new solar system there. I found myself effectively locked into 1KOMMA5 because of the battery warranty and thus reluctantly requested a quote from them to carry out the new works.

Between 18 May and 15 July 2026, we repeatedly tried to obtain this quote. We supplied the salesperson with the construction plans, photos, roof pitch and other relevant information multiple times. He confirmed he had everything he needed and would send the quote that afternoon - days later I called to chase it up as I hadn’t received the quote, at which point he asked us to resend the same information because he “could not find it”. After that, he then insisted a site visit was necessary. My partner rearranged her workday to meet him at the agreed date and time.

He didn't show up.

When my partner called him, his response was: “Oh s**t, I forgot, I’ve been busy.” He then asked again for the same information we’d already supplied several times. At that point, I told the salesperson I had completely lost trust in 1KOMMA5 and wanted to invoke the “5 YEAR MONEY BACK GUARANTEE.” He said he understood and would stop making excuses.

== The “5 YEAR MONEY BACK GUARANTEE” ==

Approximately 90 minutes later, we suddenly received a quote. As a side note - it contained multiple errors and did not accurately reflect what we had requested. I emailed the salesman to reiterate that I have requested to invoke the guarantee. I also formally submitted a complaint to 1KOMMA5 via the channels specified in my contract and requested that the guarantee be honoured.

What followed was considerable pressure from the salesman to accept the quote proposal, including calls, texts and repeated emails, with references to a “stock-take sale”, a “matter of emergency” and deadlines for accepting the offer. At the same time, 1KOMMA5’s Head of Aftercare responded to my formal complaint stating that 1KOMMA5 would not “assess eligibility” until “after the fifth anniversary of installation" — in my case, 2030 — and that the guarantee was subject to the additional “full terms”.

After a few emails back and forth, I was then provided with a link and PDF containing additional terms and limitations that had never been disclosed to me before signing. These terms are fundamentally different from how the guarantee was represented to me when I made the decision to purchase.

This is now the main issue in my dispute with 1KOMMA5.

The “5 YEAR MONEY BACK GUARANTEE” was prominently promoted on my quotation and their website. I have repeatedly asked 1KOMMA5 to show me where these significant limitations were disclosed before I signed the contract and where they formed part of my signed agreement. I have not been provided with evidence showing that they were. They have however stated, “I do not want to speculate about the sales process”.

My attempts to resolve this directly with 1KOMMA5 have remained at an impasse, so I am proceeding with formal complaints to the Office of Fair Trading and the New Energy Tech Consumer Code (NETCC). I am posting this review because I wish I had known about these experiences before signing.

Given the amount of shad in our roof, Solar run spent time ensuring our solar system would produce as much solar as possible, maximising our long… Read more

term savings. We’ve had the system for a couple of weeks, and so far so good, especially as it’s currently winter. I look forward to summer and no more electricity bills.

review is best delayed until the end of the product's lifetime, nevertheless. Solahart delivered according to promise efficiently and effectively -… Read more

to-date.

Their customer service was very good and nearly always returned my communication promptly and descriptively.

Recently had the Aether Max heat pump installed with Sunline Energy. Het was very helpful throughout the whole process. The unit is nice and quiet and we haven't run out of hot water since. Great experience overall.

Undertook a battery installation with ADS. We purchased an Anker SOLIX X1 20KW battery. We scheduled the install at the end of the government rebate… Read more

so ADS needed to reschedule our install several times but once we had the install the installation ran smoothly and the install team undertook the work with a minimum of fuss.

Very happy with their services, for a few years it did not have a problem After detecting a leak in the pipes the staff (Ella and Shelly) kindly supported me to fix the issue of my heat pump They tend to value customers inquires and satisfaction

Easy to deal with, not pushy, install team excellent, helpful friendly and polite.

Great sales and install (so I thought). Contacted them regarding water coming through the conduit. After taking initial call, nothing. No response or… Read more

return text and have said Letter of demand will be sent following processes of ACCC and Office of Fair Trading. Will update if they decide to resolve before taking next step and lodging complaint.

Happy with the whole process,would recommend this company.Graham was easy to deal with.