Bosch Home Appliances

Bosch staff, extremely poor and inexperienced customer service. My new machine arrived with markings on the rubber seal and lining before we even… Read more

used it, as well as a gap in the build on the top in the frame of the machine, it's clear something is wrong and it's seems like the parts are obviously refurbished, it's noticeable. There's a strong burning rubber smell, that we were told would fade if we use the washing machine but it has only gotten worse the more we wash. I have a disability and the burning rubber smell is affecting and irritating my lungs. We have been advised that a technician would be in contact, but nobody has called to address the fact that I've been sold a machine with problems and old parts. Paid $1400! This is not acceptable BOSCH, either replace the machine or provide a refund or Department of Fair trading is our only option.

No other qualities can make up for the terrible upper shelf layout. I switched from an LG to Bosch based on high ratings for reliability and a bonus… Read more

warranty offering but after 5 days I would return it if I could. In particular trying to stack any kind of plastic container (such as you might use in a freezer), takeaway container, or similar is hopeless. The various angles mean things don't sit flat, and the tines that don't fold down are awkwardly spaced and awkward lengths.

GREAT MACHINE TO REPLACE MY 17 YEAR old Bosch Logixx 8 Made in Germany after a rat took residence and caused rust in bottom to constantly activate… Read more

AquaStop . MAde in Spain but still super high quality and very impressed by washing, time cycles using SpeedPerfect, sound and vibration! BOSCH IS ALWAYS BETTER

The dishwasher washes okay. It's not great but it's not bad. If you use the Vario drawer (low sliding rack at the top) it's hit and miss how well… Read more

they get washed. What this review is about is the RUST SPOTS on the front panel that appeared within months of buying it. I contacted Appliances Online who put me onto Bosch who said they would arrange a service call. I supplied photos. After 4 weeks having NOT been contacted to arrange a service call, I contacted Bosch again. I spent 35 minutes on the phone while they tried t work out what their response was which they decided was that the rust spot is not their problem. There was no apology for not contacting me. No explanation for the total lack of communication. I requested their response in writing. Here it is:

"Based on the information provided our tech team advised that Tea stains on stainless steel are primarily caused by surface oxidation due to chlorides, tannins, and environmental factors, leading to cosmetic brown discoloration.

Environmental Factors

Tea staining is most common in coastal areas where salt from ocean spray settles on stainless steel surfaces. The salt retains moisture, especially in high humidity, creating a corrosive environment that breaks down the protective chromium oxide layer on the steel, resulting in brown discoloration. Other environmental contributors include pollution, dust, industrial fumes, and temperature fluctuations, which can accelerate the staining process."

Okay, so we live nowhere near the ocean so I'm not sue why they think their 'out' is salt spray! But this is a stainless steel panel we are talking about so early rusting is, in fact, your responsibility Bosch under warranty!! It's weird how our much larger double-door stainless steel Samsung fridge has absolutely no rusting on it after 3 years but the Bosch dishwasher that was only 6 months old when I made a warranty claim does. It's not 'Environmental', Bosch. It's the poor quality of your product.

Bought two of these dishwashers for rental properties. Have had zero complaints and no warranty or service issues at all which was exactly what I was… Read more

looking for. All the feedback from tenants has been that they appreciate the non-complicated ease of use, non fussy appearance that suits basically any kitchen decor, the lack of noise and the lack of any impossible to read LCD screens and touch sensitive buttons that don't work with wet fingers or with gloves on. This is a basic machine with proper old-school tactile clicky buttons (and only three of them). It is exactly what you want from a dishwasher without all the modern crap you don't want like phone app connectivity to make some functions work, compulsory wifi/internet access so it can phone home to Bosch servers and be disabled when the maker decides it needs replacement for no reason, and overly complex functionality that requires a university degree and 3 weeks to read the user manual to just make it do a basic wash of the breakfast dishes. This is how all dishwashers should be. Functional without all the useless bells and whistles that no-one uses that then break and cripple the entire machine when you find out the cost to repair is more than a whole new replacement machine. For tenants in a rental, this is the ideal machine because users who have nothing invested in a machine they don't own, just want it to work with an absolute minimum of fuss and learning required. Buy some detergent, put it in and turn it on. More than that is too much for a dishwasher.

I’ve had this unit for about 18 months now. It’s relatively quiet (but it’s at the end of the house) and CHEAP to run. The lint filter should be… Read more

cleaned out after each cycle of clothes to keep it clean and running optimally.

The heat pump dryer operates at a lower temperature than original dryers so it will take longer to dry items.

I’ve only ONCE had sheets tangle up when drying. An annoyance but it’s not a deal breaker.

Would I buy another if / when this ceases to work? YES, in a heartbeat.

3 years old and malfunctioning. The cycle times are all off, so after 2 hours it can be stuck in a wash cycle still. $200 for a call out, not… Read more

including the actual repairs (the operating unit replacement module is $329). I've bought so many Bosch products, but this will be my last. I don't care that there's a 2 year warranty, your products should last at least 5 years! It would be cheaper to buy lesser models and replace every 2 years. Very disappointed.

I dislike this oven so much that I will be replacing it despite it being brand new. My primary issue is with the user interface. The main… Read more

control is a small circular screen in the middle of the panel. To operate the oven, you need to navigate through 3 levels. The first level is for function, and you need to scroll up and down, but because the area is so small it's easy to mis-click and then you must start again.

The settings for heat and duration are designed to look like a dial. You must drag a thin line in a circular motion. It's quite difficult to be accurate and I think it would be very difficult for someone with arthritis or a disability.

My son has literacy problems, and this oven is very difficult for him to use. I feel that it would also be problematic for those without good English or multi-lingual households. Even I find it frustrating to use and I am typically an early adopter of new technology.

The lack of easily accessible controls makes it way more complicated than it needs to be. Unfortunately, these issues were not on my radar while I was looking for a new oven, and it has been an expensive mistake.

You can also operate the oven from the app. This is a somewhat better experience as you have the awkward physical interface, and the selections are better. For example, there are common temperatures to select. However, the app has a lot and extra stuff and again isn’t really a good interface. The included Cooking Assistant is missing a lot of common Australian dishes and not very helpful.

The included grill trays became discoloured after the first use. I have so far been unable to remove this. I haven’t tried the pyrolytic setting on it yet. I shouldn't need to run this every time or just to clean the tray. The oven and the trays were pre-washed as recommended.

A lot of steam and/or smoke is released when you open the oven door. My old oven didn't do this.

I tried to submit a review, first through the Good Guys website and then the Bosch website. The Bosch website said the review was submitted but 3 weeks later it is still not visible.

In conclusion:

I have removed points for the following:

- Very poor user interface.

- Difficulty cleaning the grill trays.

- Bloated app and Cooking Assistant not very helpful.

- Difficulty in submitting a review (1 point removed).

On the plus side:

- The oven looks good.

- It works OK, though given the difficulty with controls, I have not mastered it.

Really good dishwasher. It cleans well, is quiet, and the compartments are well designed. The light at the bottom that comes on when it’s running is… Read more

great. I kept opening my previous dishwasher before it had finished. Installation of the panel was very easy, the provide a overlay map so you can drill the holes in your panel.

I’ve also connected it to my phone, but I rarely use the Bosch Connect app. I’d highly recommend this over the Series 8, which is more expensive and doesn’t have the light.

We used this vacuum for a bit longer than 2 years when the plastic material broke around the connection pins which is needed to connect the motorised… Read more

head and the dust canister. We contacted the manufacturer with our invoice and they said we forcefully broke it. What a lie! Its cheap material that they are selling overpriced. Never buy Bosch again!

About six months ago I bought the Bosch Pigeon Pair (fridge & freezer). I'm absolutely delighted with them, they fit nicely into my kitchen space,… Read more

unlike most of the others that jut out too far. This means I can see everything in the fridge as it's not too deep, so nothing gets forgotten about, & no wasted food. Freezer is also great, easy grip drawers to take out your frozen items with ease, & lots of storage space. They look great & run quietly. I'm very pleased with purchasing these pair & would highly recommend them to family & friends.

We bought this dryer because Bosch generally has a good reputation. However, the dryer doesn't dry anything, or if it does it takes more than half a… Read more

day on average. Everything has a damp-fabric odour as a result. We're only drying basic household stuff - clothes, bedding, towels, etc. generally dried with like items. I've gone through all the troubleshooting and instructions in the manual, making sure the filters are always clean and water tray is empty, etc. Nothing seems to work. Very disappointing considering the cost of the product.

If you have a Bosch WAN24124AU that is failing to spin clothes to speed on the final spin, or that suddenly goes from 7 mins to 1 min during that… Read more

final spin leaving the clothes wet with no error code at all IT MAY NOT BE YOUR FAULT. Searching online would suggest a loading issue, too heavy; too light the mix is not right, out of balance, filter, pump, drain hose etc and that may be the case. However our fault was exactly this and was intermittent for months leaving me more than frustrated. After reading Deb's post here online I finally contacted Bosch (online) and with only a simple 70 character limit available for the fault description they sent out a tech with a new motor control board, there was no initial visit to investigate the fault. In this instance the warranty response by Bosch was excellent however I could argue that it would also suggest that they already know that this motor control board has a failure rate. Ours was close to the 2 year warranty expiry and the fault appears fixed but we’ll see how it goes. Unfortunately we purchased the same unit for my elderly mother and that one is out of warranty.

If I could give it no stars I would. It is the worst machine I have ever had. You put clothes in the dryer for 2 1/2 hours and they come out damp. A… Read more

cycle finishes and the door won’t open. I’ve gotta open a flap and use a screwdriver to unlock it. Definitely not recommended.

Got 5 years out of it and packed it in , considering the price I paid for a so called quality product, don't waste your time buy else where.

Bought a WQG235D8AU dryer a couple weeks ago, it was delivered last week, but when I first used it, there was a loud "thud thud thud" noise audible… Read more

in adjacent rooms and able to be physically felt on the unit. I contacted the retailer and they arranged an immediate replacement - however the second unit had the same issue, only louder! I rejected that unit and went into the retailer and they checked the display model on the floor which made the same noise. The retailer refunded my purchase - very disappointed, I have a Series 8 Front loader and dishwasher and they are both extremely quiet. The retailer was very helpful with replacement units and the refunding the purchase.

Excellent improvement over my previous bosch, great cleaning, easy to use, good choice of programs, dont need to rinse dishes, I choose to scrap large food remains off, highly recommended Frase

Pretty good, except the shortest cycle seems to be 1h. When I press the "speed perfect" it displays codes like r001,d00,A00,101, 602 (with an ongoing beeeeeeep sound), rE in succession when I keep pressing it. ..but nothing seems to happen.

Very affordable, good quality and quiet. There is only one rack but there’s also the second roasting tray which you can use for vegetables or as a… Read more

second rack if you need to not really sure why people make such a big fuss about this it’s pretty standard overall a good value oven from a good brand. The only thing that probably would’ve been nice although I understand that this price point that is not featured, is a digital temperature gauge rather than a manual one so that when you turn the knob you can see what temperature you are dialling up, but first world problems.

I wish there was an option for negative star ratings — this has honestly been the worst dishwasher experience ever. We’ve already paid over $1100… Read more

for repairs and have been waiting 3–4 weeks for parts to arrive. Extremely frustrating.

I used to be a huge fan of Bosch dishwashers, but sadly the quality seems to have dropped significantly. I own two Bosch dishwashers and both broke down just over a year later.

Really disappointing experience overall. Save yourself the hassle and think twice before buying.

Poor battery. Useless after 1 month – I purchased this vacuum cleaner in Dec 23. I used it a couple of times a week in my small 1 bedroom apartment with wooden floors. The battery barely… Read more

lasted the length of time 10-15mins, max. Even when fully charged. Then after 1 month it stopped working altogether. Very disappointed in this product as I felt I was buying quality but it has proven otherwise. I wouldn't recommend buying.

Disappointing Microwave Power – Not What You'd Expect from Bosch. My wife and I invested significantly in a full Bosch stack for our new home,… Read more

fully expecting the same outstanding quality we've experienced with our Bosch/Siemens dishwasher and Siemens fridge (both five-star products). Unfortunately, the microwave has been a real letdown. The maximum power output of 900W — even on the boost setting — feels completely outdated. For context, entry-level microwaves from budget retailers offer comparable or better wattage. For a premium appliance at this price point, it's simply not good enough.

To be clear, we're passionate home cooks and invested in the full stack: two ovens, an air fryer, and a plate warming drawer. Every other appliance performs brilliantly. The microwave, however, feels like an afterthought.

Visually, the stack looks stunning. But aesthetics only go so far. We're now seriously considering having the microwave removed and either replacing it with a quality black glass unit to replace it or relocating our 1200W portable microwave to the butler's pantry.

For those entering retirement and wanting the best — as we are — I'd strongly recommend researching the microwave wattage carefully before committing to this setup.

Would not recommend the microwave at over $2,600. The rest of the Bosch range is excellent.

Purchased some years ago on the strength of positive reviews by Choice. It's been a reliable machine for us. The bags are expensive, but you can get… Read more

cheaper replacements that seem to work fine. We've had no reliability issues and it's working well. It has decent suction on it, so it can be quite hard to vacuum carpet given there's no powerhead attached. But hard floors are pretty straightforward and you can turn down the suction levels for carpet to make it a bit easier to push back and forth.

Great suction power, but often have a short battery life – My first Bosch Athlet cordless vacuum cleaner was amazing. Very strong suction, picking up everything and leaving my carpet looking great.… Read more

Unfortunately it stopped working after 10 months. The battery had died. Luckily it was still under warranty so I got a replacement from Bosch- free of charge. When the battery goes - it’s useless as the battery is built-in. My friend found herself in the same situation. I have had my current one for 3 years and it hasn’t missed a beat. It’s such a great vacuum cleaner, so I hope it’s battery holds out a few more years.

Firstly, I’ll state that it appears this cooktop is no longer available…thankfully! This Review is to warn others to take a very close look before… Read more

purchasing, so you’re aware of exactly what you’re getting. We purchased the above Bosch Gas Cooktop in 2021 ... and are very sorry we bought it! Having renovated 5 homes/kitchens, most of our cooktops have been tempered glass, which we’ve found very easy to clean/maintain. Unfortunately we didn’t look closely enough at this one, because although it looks as though it would be relatively easy to clean, once we removed the pan supports/pot stands, we realised there is a step up (another level) for each hob, which is enameled metal! We thought we'd be able to clean right up to the jet, however this makes the cleaning process both fiddly very challenging and time consuming. Not only is it far harder to clean, we’ve found the enameled metal chips fairly easily. We’ve since learned a friend also purchased this cooktop and goes to huge lengths to keep it clean to prevent the challenging cleaning job (she covers what she’s not using in foil) !!!! The cooktop works ok, just looks streaky and dirty most of the time! Take a good look when purchasing, by removing the removable parts, to see how easy or challenging it will be to clean.

Required four repairs in five years – Great induction stove and oven, when it works. Has all the various oven modes that you would expect and the 'boost' feature is really useful for… Read more

boiling water for pasta etc.

Ours is the previous model and it has broken down four times in the past 5 years. Once during the two-year warranty period, and the repairs were fully covered by Bosch. Two of the other three times, Bosch agreed to pay for the replacements parts out of goodwill. The last time, Bosch refused to pay for parts or labour for the repairs. There's a photo of the broken heating element that we had to replace below - this was just regular oven use.

The first two repairs were related to the fan, the third was the control board and the fourth repair was one of the heating elements.

Very versatile drill press for lightweight use – I bought this from Amazon Nov 2022 and have been using for several months. I make small items of wooden furniture. Pros: 1) variable speed - very… Read more

easy to change the speed for various size drill bits, particularly for Forstner bits or hole-saws 2) The table height is the same regardless of the size of piece you're working on. This drill is very easy to change the height of the pillar compared to changing the height of the table in a conventional drill press. 3) Electronic depth gauge. Most depth gauges on conventional drill presses are inaccurate and hard to read. This solves both those problems. It also has the added benefit that it can be zeroed. So need to subtract one depth from the initial height. Just press the 'zero' function when the drill is at the right height, and measure from there. 4) Depth stop gauge - for repeated holes drilled to depth (eg dowel holes), this allows you to concentrate on the drilling process, rather than eyeing the depth gauge. 5) No steel -> no rust. I understand that steel is a machine surface and is dimensionally stable, but it means you've constantly got to maintain the work surface. This drill has an aluminium base, which is also much lighter. 6) Large drill stroke (90mm) for a drill this size. 7) Lightweight, easy to move around

Cons 1) The wheel handle is not very intuitive to use. 2) This drill is for lightweight use. I've used it hole-saws and the pillar tends to wobble back and forth. So for heavy duty work, this is probably not ideal. 3) Is a bit louder. It contains a universal motor, which allows the variation in speed, which is a bit louder than typical induction motors on machinery.

I haven't had any problems with accuracy such as those mentioned in other reviews. I've only had it a few months though, so time will tell.

Overall, very happy with it and glad to see the end of my old 5-speed drill press.

Bought our Serie 4 washing machine about 3 years ago due to a Choice reccommendation. It is an affordable basic washing machine and simple to use,… Read more

which is fine by us and so far hasn't missed a beat. Just throw the clothes in and press the start button. I believe this particular model has since been discontinued.

Don't buy Bosch..you will be sorry – We have been having issues with our exact model Bosch induction since installing. The ON button was always finicky and now doesn't work at all. … Read more

Even though its been hardly used and of course, it's outside their "warranty period", Bosch have held that against us even though the product supplied is clearly faulty and not due to negligence on our behalf.

I would be happy to pay a technician to sort it out if it was due to a fault of my own but to pay for a fault that Bosch clearly was aware of since releasing the product (just read the many online complaints alone)..No, I dont have the extra $$$$ laying around to pay your technician to view the faulty item you already sold me. I've already paid you over $2000 for your faulty item, isn't that enough?

This product should've been recalled. You should be ashamed Bosch!

Other than learning how to cook again its a great cooktop. Every new cooktop takes getting used too- this is no different, but its more like a gas… Read more

unit rather than the glowing red/ electric, and nothing like solid hotplates. I can control temperatures better than gas and it will slow cook very well. I reheat frozen/ leftovers on this rather than microwave. AND cleaning is so easy- just wipe the flat glass sheet (no knobs). Nothing burns into the surface as it doesnt get hot enough (heat is in pan).

May not be suitable for a large family, as it really only has 3 cooking zones but the wattage of the unit meant I didnt have to rewire an older stove power circuit.

Heats cookware rapidly and is easy to control- simple to use (some can be nightmares to operate).

Very pleased so far, and will be interested to see how long the markings for the controls and plate locations last (or if they rub off).