Bosch Home Appliances

Bosch staff, extremely poor and inexperienced customer service. My new machine arrived with markings on the rubber seal and lining before we even… Read more

used it, as well as a gap in the build on the top in the frame of the machine, it's clear something is wrong and it's seems like the parts are obviously refurbished, it's noticeable. There's a strong burning rubber smell, that we were told would fade if we use the washing machine but it has only gotten worse the more we wash. I have a disability and the burning rubber smell is affecting and irritating my lungs. We have been advised that a technician would be in contact, but nobody has called to address the fact that I've been sold a machine with problems and old parts. Paid $1400! This is not acceptable BOSCH, either replace the machine or provide a refund or Department of Fair trading is our only option.

GREAT MACHINE TO REPLACE MY 17 YEAR old Bosch Logixx 8 Made in Germany after a rat took residence and caused rust in bottom to constantly activate… Read more

AquaStop . MAde in Spain but still super high quality and very impressed by washing, time cycles using SpeedPerfect, sound and vibration! BOSCH IS ALWAYS BETTER

Absolute rubbish DO NOT BUY a dryer from Bosch ours was 2.5 years old and filled with lint potential to start a fire in our house and we had it… Read more

repaired costing $280 and then the repair man said these are renowned for this. It worked ok for about 18 months then same thing happend and hubby pulled the back off it and it was again full of lint. As we pulled the back of it Bosch said too sad bad luck - we can offer a discount of a new machine I am like well why would I buy a new machine when this could happen again as this is not fit for purpose, Currently lodged with Fair Trading and we will see what they say but my advice DO NOT BUY BOSCH, Luckiy I own a kitchen business and have saved many clients from the same fate as me and advised them against Bosch

Terrible choice of accessory selection, the touch screen has been so painful every meal, so insensitive and took hours to reaction to one command. Why pick touch screen when you cannot deliver the function

Brought this dishwasher from appliances online, their service was excellent they delivered the dishwasher and removed my old one. The delivery guys… Read more

were great. This dishwasher had lots of excellent reviews on their web site so after reading the reviews I purchased it. This dishwasher is a cheaper one at $775 and it certainly is cheap. The buttons are terrible on the front display and its not good at cleaning the dishes contrary to all the good reviews. Won't be purchasing Bosch again. For some reason I was unable to leave a review on Appliance's online website. I wonder why.

I LOVE THIS DISHWASHER. I was very nervous purchasing my first dishwasher ever. I looked well into it. I seen only this dishwasher has good reviews… Read more

so I took the risk and purchased it. The reviews are real, this is a great dishwasher. Made life much easier for a family.

The dishwasher washes okay. It's not great but it's not bad. If you use the Vario drawer (low sliding rack at the top) it's hit and miss how well… Read more

they get washed. What this review is about is the RUST SPOTS on the front panel that appeared within months of buying it. I contacted Appliances Online who put me onto Bosch who said they would arrange a service call. I supplied photos. After 4 weeks having NOT been contacted to arrange a service call, I contacted Bosch again. I spent 35 minutes on the phone while they tried t work out what their response was which they decided was that the rust spot is not their problem. There was no apology for not contacting me. No explanation for the total lack of communication. I requested their response in writing. Here it is:

"Based on the information provided our tech team advised that Tea stains on stainless steel are primarily caused by surface oxidation due to chlorides, tannins, and environmental factors, leading to cosmetic brown discoloration.

Environmental Factors

Tea staining is most common in coastal areas where salt from ocean spray settles on stainless steel surfaces. The salt retains moisture, especially in high humidity, creating a corrosive environment that breaks down the protective chromium oxide layer on the steel, resulting in brown discoloration. Other environmental contributors include pollution, dust, industrial fumes, and temperature fluctuations, which can accelerate the staining process."

Okay, so we live nowhere near the ocean so I'm not sue why they think their 'out' is salt spray! But this is a stainless steel panel we are talking about so early rusting is, in fact, your responsibility Bosch under warranty!! It's weird how our much larger double-door stainless steel Samsung fridge has absolutely no rusting on it after 3 years but the Bosch dishwasher that was only 6 months old when I made a warranty claim does. It's not 'Environmental', Bosch. It's the poor quality of your product.

We bought this dryer because Bosch generally has a good reputation. However, the dryer doesn't dry anything, or if it does it takes more than half a… Read more

day on average. Everything has a damp-fabric odour as a result. We're only drying basic household stuff - clothes, bedding, towels, etc. generally dried with like items. I've gone through all the troubleshooting and instructions in the manual, making sure the filters are always clean and water tray is empty, etc. Nothing seems to work. Very disappointing considering the cost of the product.

Bought a WQG235D8AU dryer a couple weeks ago, it was delivered last week, but when I first used it, there was a loud "thud thud thud" noise audible… Read more

in adjacent rooms and able to be physically felt on the unit. I contacted the retailer and they arranged an immediate replacement - however the second unit had the same issue, only louder! I rejected that unit and went into the retailer and they checked the display model on the floor which made the same noise. The retailer refunded my purchase - very disappointed, I have a Series 8 Front loader and dishwasher and they are both extremely quiet. The retailer was very helpful with replacement units and the refunding the purchase.

I purchased a Bosch vacuum cleaner less than 12 months ago and now there is no suction, I have been advised that Bosch do not offer a repair service… Read more

despite it being under warranty and have been asked to provide a list of photos, receipts & videos to prove my claim. So whilst I am the customer and they are the supplier I am required to do all the work to show the vacuum is not working. Do not buy a Bosch vacuum unless you are prepared to do all the work when you have an issue I have never experienced such poor customer service, in fact, there is no customer service as they will not accept my claim that the vacuum has no suction. Thank goodness there are plenty of other brands on the market although I thought Bosch would be trying harder to protect their brand. Never again will I buy a Bosch product.

How can I activate the water hardness setting - I’ve held down the setup for 3 seconds and moved through all the options but the H:00-07 is not… Read more

there. Australia does have hard water in areas and I want to turn this on to reduce lime scale buildup on my dishes - why has Bosch disabled this and can it be reactivated?

Great suction power, but often have a short battery life – My first Bosch Athlet cordless vacuum cleaner was amazing. Very strong suction, picking up everything and leaving my carpet looking great.… Read more

Unfortunately it stopped working after 10 months. The battery had died. Luckily it was still under warranty so I got a replacement from Bosch- free of charge. When the battery goes - it’s useless as the battery is built-in. My friend found herself in the same situation. I have had my current one for 3 years and it hasn’t missed a beat. It’s such a great vacuum cleaner, so I hope it’s battery holds out a few more years.

Got 5 years out of it and packed it in , considering the price I paid for a so called quality product, don't waste your time buy else where.

If I could give it no stars I would. It is the worst machine I have ever had. You put clothes in the dryer for 2 1/2 hours and they come out damp. A… Read more

cycle finishes and the door won’t open. I’ve gotta open a flap and use a screwdriver to unlock it. Definitely not recommended.

On Auto and Turbo modes it cleans hard floor, corners, skirting and textured heavy rug easily and well. On carpet in the Eco mode it's excellent, but… Read more

in Auto and Turbo modes it seems to require strong pushing(?). Only used it a few times and very pleased with the ergonomics and LIGHTER weight of this little stick vacuum. [ In comparison- the DYSON Gen5 Detect is noticably heavier and I became quite tired using the Dyson just on hard floor. But Dyson power-head was easier to use on carpet.]

In agreement with other reviewers, I found the Bosch light feature to be surprisingly useful! I actually enjoy using this vac (yikes)! Features I like: Lightweight!; Cordfree convenience (as opposed to my marvellous Miele barrel vac, which requires plugging and unplugging in various rooms); Reasonable power; Good on hard floors; Self stand-up rod; Ability to swap batteries while one is charging(actually only had to do so once); the easy detach-by-foot powerhead; the furniture hook; Bagless (no shopping and buying bag$!). The dustbin is simple to clean and the clever filter shouldn't need replacing for many years. I have little Bosch Unltd 7 (2 battery version) in the laundry, hanging on its furniture hook, plugged into a nearby PowerPoint- very easy :) Its tools are kept in a basket inside the laundry cupboard. I'm more impressed than I anticipated with this, my first stick vac, and certainly recommend it. I would definitely buy it again.

I have had just about every brand of dishwasher on the market over my time with a couple of exceptions. I registered the product and found my old… Read more

Bosch account and the last purchase I had was a 6 series back in 2016 replaced in 2024 with a .well let's say, a dishwasher that is no longer with us thankfully.

Now, originally I ordered a free standing unit , which was out of stock , and then swapped it for another which was out of stock and then this one , which according to Bosch is also out of stock.

I went with the six series for a good reason , this one is made in Germany,the 2 and 4 series have plastic composite tubs with stainless steel sides , plus they are made in Turkiye , and owing to my last dishwasher , I am shy of Turkiye .

I should mention, that there is more than one model in the 6 series ,so be careful when making your choice as a 6 series in one retailer is not always the same as a six series with another retailer . Another point I should mention is that, if you are replacing a dishwasher check out that the retailer will take your old machine away, some charge for this and some just don't offer that service unless you pay for their install service, along with charging for delivery it soon adds up to anything from $45.00 to $139.00 .

Now, the under bench has that nice flat and very cool touch panel where as the free standing has a different facia treatment more akin to my old 6 series.

This model has the extra zone cleaning on the top rack but does not come with the cutlery draw, which to me doesn't matter I also remove it any way .

Best to check your model side by side with the rest of the 6 series to make sure you get what you want and what you can do without.

The first thing I did was connect the wifi to my app, I might mention the wife does not want that on her phone , so it's up to me to track everything , which showed me ,while I was still in bed , that the machine was on and running through a cycle , so the wife did not take long to commandeer this beast.

The next thing that happened when I hooked up the wifi ,was , a software download , and a pre rinse cycle appeared which is not on the machine as an option. After much fumbling with out the how to manual I managed to send it to the favourites setting on the machine and then told the wife about it just in case. Strangely I had to switch off the machine at the app before the on button on the machine would work .

Now that brings me back to operating the machine from the app and how this stuffs up operating programs from the machine..

This morning it happened again , the app for some reason had started a program which I had added to my favourites.

I noticed this when I went into the kitchen and saw the machine was going through a cycle, so I switched it off from the app, I mean I cancelled the progam.

Half an hour later the wife calls out whats wrong with the machine it won't work. Once again I dove into the app, switched the machine off, opened the dish washer door, checked the app again, pressed the on button for three seconds and got all lights flashing and then it defaulted to a pump out of one minute . Still nothing, I felt I was operating faster than the machine could respond . Switch it off again , looked at it for 5 minutes , came back opened the door , shut the door , pressed on and yeh, it worked and I selected the program on the machine and away it went.

Man, I am thinking this app stinks and Bosch need to fix this behaviour but I can't see this happening as they have had at least 2 years to do something, so be warned, switching from the app to the machine might cause you more pain then you can bare.

Also 2 more programs appeared on my app a Short 60 C at 1 hour and 29 minutes and a Super 60C at 2hours and 20 minutes . I will just keep these to myself on the app , I tried the Short 60C plus extra dry and I liked the results so this might be my go to for heavy soiled dishes and pots and pans.

After a few cycles and mucking about I think we will stick with the one hour quick cycle plus the xtra dry for a total of 1 hour and 15 minutes which is just fine for most tasks. Those other programs are way too long on the machine , and I can only see myself using them if I have some really badly baked on pots and pans in the dishwasher.

Can't complain at this point , everything works as it should and lets hope I can get more than 8 years out of this.

A couple of things regarding fitting .

I found the dishwasher gave me more wriggle room that the free standing I was replacing , so I was able to set it more deeper into the cavity .

I was puzzled at first trying to work out how to stop this thing from tipping forward as I could not find any brackets to secure the washer , then realised I had to use two screws plus the plastic ferrals supplied, ( don't lose these ferrels as they will cost you over $26.00 as a part)

Ended up though having to use my own countersunk screws as the ones supplied were a bit on the short side to secure the dishwasher to the sides of my cavity .

Then , I had to recut some holes for the Aquastop valve as it will not work unless in the veritcal position, and also turn the fitting under my sink to that position,small things but worth noting , plus I had to replace the electrical plug with a flat one , because my power point is directly behind the dishwasher and the conventional plug sacrifices about 2 inches of depth.

Oh, and what appears to be dings in the photo is just the way the light is hitting the stainless steel surface. Anyway, highly recommended but as usual I shall return to this review if things start to go wrong.

If you have a Bosch WAN24124AU that is failing to spin clothes to speed on the final spin, or that suddenly goes from 7 mins to 1 min during that… Read more

final spin leaving the clothes wet with no error code at all IT MAY NOT BE YOUR FAULT. Searching online would suggest a loading issue, too heavy; too light the mix is not right, out of balance, filter, pump, drain hose etc and that may be the case. However our fault was exactly this and was intermittent for months leaving me more than frustrated. After reading Deb's post here online I finally contacted Bosch (online) and with only a simple 70 character limit available for the fault description they sent out a tech with a new motor control board, there was no initial visit to investigate the fault. In this instance the warranty response by Bosch was excellent however I could argue that it would also suggest that they already know that this motor control board has a failure rate. Ours was close to the 2 year warranty expiry and the fault appears fixed but we’ll see how it goes. Unfortunately we purchased the same unit for my elderly mother and that one is out of warranty.

Excellent improvement over my previous bosch, great cleaning, easy to use, good choice of programs, dont need to rinse dishes, I choose to scrap large food remains off, highly recommended Frase

Pretty good, except the shortest cycle seems to be 1h. When I press the "speed perfect" it displays codes like r001,d00,A00,101, 602 (with an ongoing beeeeeeep sound), rE in succession when I keep pressing it. ..but nothing seems to happen.

Poor battery. Useless after 1 month – I purchased this vacuum cleaner in Dec 23. I used it a couple of times a week in my small 1 bedroom apartment with wooden floors. The battery barely… Read more

lasted the length of time 10-15mins, max. Even when fully charged. Then after 1 month it stopped working altogether. Very disappointed in this product as I felt I was buying quality but it has proven otherwise. I wouldn't recommend buying.

Very affordable, good quality and quiet. There is only one rack but there’s also the second roasting tray which you can use for vegetables or as a… Read more

second rack if you need to not really sure why people make such a big fuss about this it’s pretty standard overall a good value oven from a good brand. The only thing that probably would’ve been nice although I understand that this price point that is not featured, is a digital temperature gauge rather than a manual one so that when you turn the knob you can see what temperature you are dialling up, but first world problems.

My grandson bought this vacuum cleaner from JB HIFI. Price was bit high over $400 with no discount on sale. Good vacuum but if you compare the price… Read more

it was too high classed as expensive. Didn't return it as it's over the return date. Not a good place to buy electric stuff.

Disappointing Microwave Power – Not What You'd Expect from Bosch. My wife and I invested significantly in a full Bosch stack for our new home,… Read more

fully expecting the same outstanding quality we've experienced with our Bosch/Siemens dishwasher and Siemens fridge (both five-star products). Unfortunately, the microwave has been a real letdown. The maximum power output of 900W — even on the boost setting — feels completely outdated. For context, entry-level microwaves from budget retailers offer comparable or better wattage. For a premium appliance at this price point, it's simply not good enough.

To be clear, we're passionate home cooks and invested in the full stack: two ovens, an air fryer, and a plate warming drawer. Every other appliance performs brilliantly. The microwave, however, feels like an afterthought.

Visually, the stack looks stunning. But aesthetics only go so far. We're now seriously considering having the microwave removed and either replacing it with a quality black glass unit to replace it or relocating our 1200W portable microwave to the butler's pantry.

For those entering retirement and wanting the best — as we are — I'd strongly recommend researching the microwave wattage carefully before committing to this setup.

Would not recommend the microwave at over $2,600. The rest of the Bosch range is excellent.

I wish there was an option for negative star ratings — this has honestly been the worst dishwasher experience ever. We’ve already paid over $1100… Read more

for repairs and have been waiting 3–4 weeks for parts to arrive. Extremely frustrating.

I used to be a huge fan of Bosch dishwashers, but sadly the quality seems to have dropped significantly. I own two Bosch dishwashers and both broke down just over a year later.

Really disappointing experience overall. Save yourself the hassle and think twice before buying.

Other than learning how to cook again its a great cooktop. Every new cooktop takes getting used too- this is no different, but its more like a gas… Read more

unit rather than the glowing red/ electric, and nothing like solid hotplates. I can control temperatures better than gas and it will slow cook very well. I reheat frozen/ leftovers on this rather than microwave. AND cleaning is so easy- just wipe the flat glass sheet (no knobs). Nothing burns into the surface as it doesnt get hot enough (heat is in pan).

May not be suitable for a large family, as it really only has 3 cooking zones but the wattage of the unit meant I didnt have to rewire an older stove power circuit.

Heats cookware rapidly and is easy to control- simple to use (some can be nightmares to operate).

Very pleased so far, and will be interested to see how long the markings for the controls and plate locations last (or if they rub off).

Required four repairs in five years – Great induction stove and oven, when it works. Has all the various oven modes that you would expect and the 'boost' feature is really useful for… Read more

boiling water for pasta etc.

Ours is the previous model and it has broken down four times in the past 5 years. Once during the two-year warranty period, and the repairs were fully covered by Bosch. Two of the other three times, Bosch agreed to pay for the replacements parts out of goodwill. The last time, Bosch refused to pay for parts or labour for the repairs. There's a photo of the broken heating element that we had to replace below - this was just regular oven use.

The first two repairs were related to the fan, the third was the control board and the fourth repair was one of the heating elements.

We purchased a Bosch Serie|6 9kg Heat Pump dryer (Model WQG24200AU) from Harvey Norman in Wairau Park, Auckland in mid-2023. We weren’t happy with… Read more

the dryer from the beginning. It took a very long time to dry any kind of load and trying to get sheets dry was a real mission. The sheets would roll up into a tight roll like a rolled up sleeping bag and be still damp in the middle of the roll when the cycle ended. To get them dry it was necessary to unroll them once or twice during the cycle. We discovered that this occurred because the dryer didn’t have a “drum reverse” and the drum always rotated in the same direction.

We contacted Bosch about the problems and they suggested several things to try. We tried them all with no success.

We complained to Bosch and they referred us to Harvey Norman, the retailer where we had purchased the dryer. Harvey Norman refused to do anything about it.

Then we saw the dryer mentioned in the Consumer NZ “Yeah Nah Awards”, the “Avoid At All Costs Award” and the “8 of the worst products on our website”. We checked online and found many reviews of that model of Bosch dryer complaining about the problem of trying to get sheets dry.

We approached Harvey Norman again with no success. So we filed a claim with the Disputes Tribunal (referencing the Consumer NZ articles).

With the Consumer NZ articles as evidence, the Disputes Tribunal found that the dryer “is not of acceptable quality” (as required by the Consumer Guarantees Act) and awarded us a full refund of the cost of the dryer, the delivery charge, the stacking kit and the installation charge and ordered Harvey Norman to uplift the dryer at no cost to us.

Thanks to Consumer NZ for doing the testing and providing us with enough ammunition to get our money back.

I bought this cooktop in 2020 from Harvwy Norman. The sales rep at Harvey Norman was excellent and recommended Ariston over Bosche for everything for… Read more

strength and durability, given the quality of their industrial kitchens, but unfortunately the only 5 hob electrical induction cooktop available was Bosche. As I wanted 5 hobs I bought it. Five years later, a few months after the warranty expires - voila! Cracked glass cooktop. To replace the whole appliance for the same one would cost $1899 new at HN plus finding an electrician to install it. To have the glass replaced by a service technician will cost $975 + $158 call out fee including 20 minutes of labour + $25 for every 15 minutes after that. It's daylight robbery and such a bad environmental policy. So cost prohibitive. Everything I buy lasts for years. I will never ever buy Bosch again.They're relying on their name. A friend bought a cheap glass cooktop brand 10 years ago and it's still going strong.

Purchased some years ago on the strength of positive reviews by Choice. It's been a reliable machine for us. The bags are expensive, but you can get… Read more

cheaper replacements that seem to work fine. We've had no reliability issues and it's working well. It has decent suction on it, so it can be quite hard to vacuum carpet given there's no powerhead attached. But hard floors are pretty straightforward and you can turn down the suction levels for carpet to make it a bit easier to push back and forth.

Corrosion after 4 years – While the cooktop works fine, after just 4 years 3 of the most frequently used burners have started to corrode around the top. It is now rapidly… Read more

corroding even though we only use each burner a couple of times a week. Have only ever used a light cream cleanser or warm soapy water and of course the issue started once out of warranty period. Really disappointed.