Best Clothing Shops & Brands in Northern Territory Darwin

DONT BUY unless you are 100% on an item. How can an online service selling wedding dresses only offers gift cards in return? How can this be an… Read more

option without trying on a number of dresses?! I am now out of pocket thousands of dollards and cannot afford to pay components of my wedding. It is devastating.

Very poor experience at JD Sports Hay Street Mall. Bought shoes using a Visa gift card after staff confirmed it was fine. Item wasn’t delivered on… Read more

time and I was told I could return it, but instead of a refund, they only offered a store gift card.

One staff member even suggested I “sell the item myself” if I didn’t want the gift card, which was completely unprofessional. The manager was unhelpful, refused to give his name, and gave a questionable explanation about refunds.

Customer service was disappointing overall, including the online support. Would not recommend.

excellent purchasing experience!! received the items in time and satisfied with the purchasing Show details

I love my oddie but my dog loves it more lost it to her she sleeps under it every night Show details

I cannot speak highly enough about this company. First off, their product is fantastic - stylish, comfortable and super functional. I tested it in… Read more

some pretty rough waves in Costa Rica and it held up great. So much so that I bought 2 more! Their communication and customer service is next level excellent. I highly recommend this product and this company. Aussie Aussie Aussie! Nashie Nashie Nashie!

The only place I get my bras. User-friendly website and fantastic range of products. I have repurchased over and over again and wouldn't go anywhere else. Show details

They claim to have 5-star customer service — and while responses are quick, they are almost always the same cookie-cutter replies. I spent over $500… Read more

AUD on their clothing, only to receive items that were 15–20 cm off in sizing.

For example, a tube top advertised as fitted with no stretch and meant to fit an 86–88 cm bust arrived measuring around 71 cm.

I asked how a 71 cm top is supposed to fit an 86–88 cm bust, and all I got in response was that the “size guide reflects general body measurements” and is “not intended to represent exact garment measurements.” That still doesn’t answer the question.

I don’t see how anyone can rely on their sizing when there’s such a big mismatch and no clear explanation.

They eventually agreed to refund me to the original payment method, but framed it as a one-time exception and still expect me to pay $132 for international return shipping to get the refund.

Overall, it feels like they are more focused on sticking to policy than actually addressing a clear issue. I shop online a lot, and this is honestly one of the worst experiences I’ve had — I felt like I had to leave a review to warn others in all ways I can.

I ordered two items- from the Oxford online store. The service was efficient. I placed the order only a few hours ago, and it’s already been shipped! There’s always good deals and the clothing quality is great.

Bought three dresses, unfortunately one did not fit was a bit too big and had to return, but the return process was extremely easy! I had questions… Read more

regarding my return, I was able to chat with someone and get all my questions answered and my return was processed quickly. Great experience, can't wait to wear my dresses for graduation!!

We ordered 2 outfits and the were wrong size. I went ahead and reordered in the correct size. In the meantime the company wouldn’t give a full refund so I was short changed!!! and feel completely ripped off. I’ll never shop there again Show details

Pathetic service Sent an item back Confirmed receipt via auspost Zero communication No call go through to any line I have left multiple messages and no reply or refund at all Pathetic service !!! Appalling I wouldn’t even give them a 1 star Show details

Pistol clothing a team of enablers!!! – Josh and his team are attentive, responsive and emphatic to their clients ideas, and requests! They are growing as a business but they have retained still the most important part of transacting the element of human touch! You won’t be disappointed! Show details

I absolutely love their designs! I have several pieces in my wardrobe, and their clothing is always beautiful and well crafted. Although I had one… Read more

package go missing, I emailed them and they promptly refunded me with ease and professionalism. Their customer service is excellent, and their designs are top notch. Overall, a fantastic experience!

Absolutely stunning ! Was exactly as pictured and fits perfectly. Will definitely look and feel great at my son’s wedding. Also delivery was very fast. Show details

Hello Molly was very helpful and accommodating for a dress that came and did not fit correctly. They answered my email within the hour of me sending… Read more

and issued me a full refund so I could purchase another dress from them instantly so it could get here in time for the event it was being purchased for. I have never experienced the prompt, understanding, kind customer service that I did with Hello Molly. The dress that didn’t fit was beautiful! We are very excited to receive the one we purchased in place of the first one! Would highly recommend this site!

"The shopping experience was effortless. Buying online was new to me ( at the start) and Lifeline was my first interaction in the forum. I found… Read more

it to be perfectly organized and easy to navigate. I've bought many things over the past few years and on the whole the items have been in incredible condition and mostly priced affordably although sometimes the prices have been a little too high. I also found if there were any issues with items they were dealt with quickly and efficiently. Great shopping experience.

I had a store credit with iconic, I ordered multiple items and once the credit was applied it charged my card the left over. I returned several items… Read more

and they refunded me in credit and would not refund the card payment they put in, despite there being enough credit to cover the cost. Why would I pay extra when I have credit. I am going to dispute with paypal.

Happy with head wear I purchased. Comfortable and looks good Show details

I have been a Lorna Jane fan for over a decade. Never had any problems with their sportswear. Recently, the writing on a pair of running tights I had… Read more

for 2 years started to come off and stick onto other parts of the tights. I wrote to the company and they told me it was just normal wear and tear. I disagree with this as this has never happened to the ten plus tights of theirs that I have bought in the past. The customer service just insisted it was normal. Everytime I wash the tights - the writing 'stamps' and leaks on other parts. See photos. I will no longer be supporting this brand - I have switched to the upside.

The jewellery that I chose & received are amazingly beautiful. I ordered a necklace with charms & a bracelet with charms on the 17th Mar 2025, I… Read more

received a text message with images for my chosen charms to confirm that I was happy with the placement. I then received the necklace, bracelet & charms on Monday 24th Mar……incredibly fast service. I love the concept that you can choose the chain type, charms & the placement of the charms, silver or gold & each piece is individual & unique. The necklace is a gift & the box that it came in is perfect for gift giving.

Love the dress great sizing price and fast shipping I was very satisfied will definitely keep buying from here Show details

Great service – I purchased the Cameron dress but got it customed with Elliot lace, this dress is perfect. The store was easy to navigate and I was able to say what… Read more

style I liked and then I was given a variety to try and knew what I loved instantly. Beyond satisfied. There was a slight miscommunication with the custom lace but this was rectified in less than a week and came back perfect

I ordered a Christmas present so it’s been four months now and I still haven’t received my order. They say they’ll follow up and then you never hear… Read more

from them again. When I tried to find a different way to contact them, the website is down and says they’re on personal leave.

The dress I received was VERY small. At least 10cm smaller in the bust than their online size guide showed. The waist and hips were smaller too. I… Read more

returned the dress within the 7 day return window and got a refund for the dress but they refused to refund my postage costs saying that the dress wasn’t faulty. Even though the dress measurements were closer to their size Small not the size Large I ordered. The customer service from Eliya The Label is terrible - they choose to reply to some of my emails and not others. Like other reviews I have read they ghost you and then try and lie. They sent me measurements of a dress saying it was the one I returned but it wasn’t as the pattern on that dress was in totally different placement and when I pointed it out they didn’t answer my email. Don’t buy from this company.

The customer service team was great, and ensured that my dress arrived on time!! The dress quality is amazing, it is more than I could've hoped for. The dress is similar to what is seen in the photos online, which is great! Show details

For a brand that charges pretty premium prices, I am so beyond disappointed with my experience. I ordered a bridesmaid dress over 1 month ago. … Read more

Shortly after I received an email that the dress had been delivered. It hadn’t.

I reached out to their team and they essentially said I had to work with my local post office to figure it out, taking no ownership. After working with my local post, it was found that DHL, who Abyss by Abby works with - mislabeled and misdelivered my dress. Mind you, I pursued this all on my own without any support from the brand.

Still not having my dress, I emailed them asking them to refufill order as the wedding was approaching. They no longer had my size.

I asked them to send me a larger size and now I’d have to cover the costs of alterations on a short timeline.

Well I received the dress today. Tried it on before my alteration appointment and it REEKS on body odors. Cannot believe it and am beyond disappointed in their support, due diligence, and brand as a whole.

Orders are always processed in a timely manner. Good value for money. Show details

Beautiful and affordable dresses and great service and I said yes to the dress

I purchased the shirt for my youngest son, and he was very happy with it. I was very happy with the purchase and what it looked like on him. Show details

I had placed an order with Ezibuy late last year 2024 and one of my items hasn't arrived. I have contacted them many, many times via email and also… Read more

telephone and I still haven't seen my item or refund. I have received many emails advising me of status updates with case numbers, but nothing is done to rectify my missing items. This is hugely disappointing. I will never use Ezibuy again because of this broken trust and lack of customer care.