Best Electronics & Computing Shops in South Australia Adelaide

Amazing, ordered in the afternoon and received the next morning. Show details

Super happy with the phone! Very impressed with the fast delivery and customer service Show details

The staff at the Bentley store as always was extremely helpful and it was good to be to try different chairs before deciding. They even loaded the… Read more

box into my car very helpful. However while the chair in store at the time seemed very comfortable and plush the chair that received is as hard as a rock and I can't really understand why this is!

Delivery was quick and I was contactless kept informed with each stage of the delivery process. Show details

Computer Alliance used to be great. Not any more. 10+ years business customer, will now avoid CA like the plague. Custom build Gaming+Workstation,… Read more

$8k+ Planned for a while and been dreaming of this machine! When I ordered it I asked to be able to plug in my Data Drive (SATA) from current/old PC. I need this so it doesn’t slow me down too much in the transition between machines. Simple request, you’d think.

Collected machine Sunday. Rude unhelpful front of house guy. Spoke with a senior sales guy, he confirmed SATA would be there and fine. Open up to check it Monday morning no SATA cables installed, everything from the PSU bound up with cable ties. Ran one SATA cable, extremely hard because of the CASE + PSU combo and my old eyesight. The GPU had a piece of plastic wrapper loosely stuck on it. That’s not been QA’d properly, I thought.

He also said this is no big deal, but if we’re talking about a GPU worth $2k+ I sure don’t want a piece of plastic floating about inside the case that can interfere with cooling fans on the GPU or the Case!

Monday morning - I called and explained the problem. I was told it would take a day or so to fix. Took it into the store and asked why it had no SATA cable? Patronising replies saying why didn't I specify it? Well, I thought I did when I asked to be able to use my Data Drive, told that "our normal customers can handle this"... I guess they have better eyesight and smaller fingers than me - lucky them, BUT I asked and paid CA to do it.

I arrived at the front desk and asked for a manager to discuss why it wasn't built right. Young bloke (the same rude one from Sunday) just says "no, go to service desk". I ask again, "no, go to service desk". I lug the whole thing (heavy) to the service desk and look back... that young bloke on the front desk is literally laughing at me struggling with this thing and me being annoyed about having to be there because of their mistakes.

Spoke to a junior at the service desk. Explained the whole situation.

Out comes the manager of the service desk. Doesn’t introduce himself. I ask his name. I say I just explained the whole situation, can this (junior) guy fill you in? No, belligerently. I have to go over it all again. I asked to record it on my phone, in case I have to repeat myself again - a 4th time (remember, I already called). No, I do not consent, he says. Okay repeat for third time,

He says that it's easy to fix, we can do that in 30-60 mins. Fine, do it.

I leave, they call, I come back 75-90 mins later.

I collect, take it home and unpack it all again for a second time. I’d missed 3 meetings, and the day was disrupted.

Next day (Tuesday) at the end of the day I get time to take the Data Drive from my current/old PC and set up the new machine. Excited.

First boot goes okay, but then dies right after the OS asks for the country (3 min in). I boot again, nothing. Dies after 20-45 seconds - over and over.

I try removing all my screens. I remove all USBs except keyboard and mouse. I remove my HDD and repeat all the above. Nothing. This thing is DOA.

Next morning Wednesday. I email before they open asking for it to be rectified that day or a refund. I call as soon as they open and ask if they got the email. Spoke to manager of Service Desk (belligerent from yesterday). I explain it is DOA, we discuss what I did. I say I’d like it fixed and if they can’t then a refund is the best answer. His reply is typically belligerent.

I can’t have a refund unless he confirms it doesn't work. I don't think Aussie Consumer Law quite works like that pal, but I say nothing and take it in. Hand it over and watch them set it up. It works for a while then they’re leaving the sides off and poking things. I suggest putting the sides on because the issue is likely overheating. I don’t want them to claim it isn’t DOA because it works with the sides off.

I have to leave for a meeting but before I go I confirm based on their attitude and behaviour I just want a refund. Manager guy confirms this is “okay” because the cooling system has failed - hmm but that we will have to come in many many times because they can’t refund more than $1k at a time!

And suggests paying back onto our bank account not the card we used.

I left, went to my meeting and left this for my financial controller to handle. Firstly the consumer law is pretty clear that they’re out of order in multiple ways here.

The full refund was arranged at midday ish and by mid arvo we’ve found somewhere else to buy from that’s 5% cheaper, has a better warranty and seems 10x better customer service wise. It definitely can’t be worse!

After buying a dozen or more machines over the years from Computer Alliance this is where we part ways.

This whole situation stinks. I run a business. I know mistakes happen, but how you handle them is a big sign of how good your culture and people are. On that measure this is just a stinking mess.

The fact that no one accepted responsibility, apologised, or owned any of this says everything - the arrogance and belligerence and dismissive behaviour is a culture worth avoiding, like the plague.

They emailed to say the issue was because the cooling system had actually been unplugged and was a simple fix. It seems obvious that it was unplugged by them when they did the SATA install which they claimed was easy and their normal customers can do themselves... their approach to Quality Assurance is clearly lacking because they could have easily booted it up after messing about inside, but chose not to.

If you’re a business, go elsewhere.

It's always a pleasure shopping at B&H from Australia. The shipping rate is affordable and delivery is quicker than my domestic couriers. Looking forward to making more of my photographic purchases from B&H. Show details

Some good, some meh. Not my fave but they do the job – I bought a refurbished Iphone from these guys through Dick Smith earlier this year. They shipped it extremely quickly - it arrived within the week… Read more

even though it was coming to NZ from Australia. I was thrilled! But to my shock horror, they had sent me the wrong phone. It was the correct model but the wrong colour. I had also ordered a near perfect model, but the one I recieved had quite a lot of cosmetic damage. It took a LOT of effort to get in touch with the customer service team. Eventually they offered me the choice of a very small partial refund for the difference in price, or to send it back for the one I had ordered. I decided to just take the refund as sending it back was a massive inconvenience at the time. The phone for the most part has been awesome. However I did notice that in the settings the battery and the camera were not recognised as genuine apple parts. 6 months later the battery has completely shat itself. I got in touch with their customer service team as this would be covered under the warranty. They emailed me a return label. I asked if instead I could get the repair done in NZ and have them reimburse me. They said their warranty only applied to in house repairs, which I thought was fair enough. I ultimately decided to get the repair done through an accredited apple provider instead because I had no doubt in my mind that they hadn’t used real parts. Instead of waiting weeks for my phone back, I paid a small fee for a battery replacement and got my phone back at the end of the day.

All in all, the phone is okay. Their customer service is okay. I have bought better quality refurbished items from other companies before with much better luck, but if you don’t care too much about quality then these guys are good. They will do the repairs if things go wrong, but ultimately, you need to be aware of the inconvenience of having to ship the phone back to them, as opposed to dropping it off to a service provider and having it back at the end of the day.

I had my OnePlus 13 screen replaced by Vivian at Dr Boom Waurn Ponds and couldn’t be happier with the service. From start to finish, Vivian was… Read more

professional, knowledgeable, and incredibly helpful. After the repair, I experienced a fingerprint sensor calibration issue (which can happen with newer ultrasonic sensors), and Vivian went above and beyond to help troubleshoot it with me, responding quickly, offering clear guidance, and genuinely caring about getting it resolved properly.

The repair itself was excellent, communication was prompt, and the whole experience felt honest and customer-focused rather than rushed. Thanks to Vivian’s support, everything is now working perfectly and we didn’t even need to use a 2nd replacement screen that she had ordered just in case.

It’s rare to find a repair shop that combines technical skill with great customer service like this. I wouldn’t hesitate to recommend Vivian and the team at Dr Boom to anyone needing phone repairs.

Very happy with the iPhone and customer service highly recommended Show details

Good price and fast delivery. Will use again when i need something. Show details

Good choices for replacement Fitbit band and great customer service and prompt shipping. Recommended

Excellent customer service and follow up. Communication and updates were frequent. Product is perfect. Would definitely recommend. Show details

Wendy was more than helpful in me achieving the battery required for my stick vacuum cleaner. Thanks again, would recommend your business to all my friends and family. Show details

Very happy with my purchase, they were very communitive kept me up to date with my order and added an extra item to my purchase which was very satisfying. Show details

Ordered 2 items from digicat, I did not received d goods. I received email saying goods hv been delivered which I haven’t received anything. I… Read more

emailed them they ask me to confirm with d Australia post. I did but they couldn’t find d items. I email digicat again, they reply must be lost in d post. They ask if I want a refund or goods. I told them want a refund. They said ok, hv to wait for financial department to process it. I wait for 2 weeks, but no response. I ask them they reply need to still wait for refund processing. So I wait n wait, no response. I emailed them, dis time there’s no feedback at all. It’s been 3 months now. It’s a scam, they take ur money. They shouldn’t treat their customers like dis, digicat should closed down. Scam!!

I purchased x2 usb-A to usb-c phone chargers , cost $43.70 , inclusive of delivery. It advertised they were genuine samsung charger cords which was… Read more

the only reason I purchased them. They were not genuine samsung charger cords. They were crappy and do not charge my phone efficiently. I went to go the samsung store that week and purchased a genuine cord from there.

Just like a brand new phone but a lot cheaper. Great quality. Show details

Terrible customer service. They don't even remotely aim to resolve matters and instead just point out small technicalities s to why you're wrong. I… Read more

ordered two items. The checkout did mention lead times on those items. One shipped in 1-3 days and the other in 1-2 weeks. I paid for expedited delivery, which I think any reasonable person would assume would result in the first item, with its 1-3 days shipping time, to be sent within that shipping time... instead they lumped them both together and now I have to wait two weeks for something I reasonably expected to be put into the post ASAP having paid $22 for the privilege.

Instead of trying to resolve the matter, [Name Removed] from customer service basically replied, "LOL :)" and that was that. Good job, [Name Removed]. Just casually out there impacting businesses with crazy levels of bad customer service.

No matter. It was only a $2,000 order with a vendor I was told offered good service.

After a mishap with shipping that was ultimately the fault of Australia Post, Mobile Guru stepped up and went above and beyond to make things right.… Read more

They promptly arranged for another phone to be sent to ensure my daughter received it in time to start her new job.

Throughout the process, they maintained excellent communication, keeping us informed every step of the way and fast-tracking everything to help resolve the issue as quickly as possible. They even kindly included a phone case and screen protector.

I am genuinely impressed with the level of customer service and care they provided in rectifying the situation. Thank you to the team at Mobile Guru for your professionalism and support. ⭐️⭐️⭐️⭐️⭐️

Big ups Junir, great customer service. Walked in and was very friendly. This man deserves a raise. Show details

DO NOT BUY FROM HERE!!!!! I just recently built a gaming computer from this website, and out of the 3 case fans that I had purchased, 1 of them… Read more

literally smoked up as if it was on fire. Then a 2nd case fan I had purchased is now making a very loud buzzing noise. I am very cautious and have built computers for my entire life, this has never happened until I bought from this company. This company WILL give you dodgy products, and hide behind "customer service". Do not waste your time or money.

Always on time and quick delivery. Great prices and service. Fantastic returns policy and a full range of products. Show details

Purchased a Series 11 Apple Watch. This arrived the next morning. The watch was as expected, plus a nice little discount sweetened the deal. I cannot fault my shopping experience. Well done, thanks so much. Vicki Show details

Everything arrived in great condition, can't thank West Coast Hi Fi enough, especially Ollie. Best wishes Martin. Show details

We're thankful for the customer team at TCL (in the Philippines) for providing us with excellent service! They reviewed our claim and replaced our faulty TV promptly and efficiently. Show details

Very good service and prompt delivery. Very happy and will highly recommend Camera Warehouse. Show details

1★ — Came in with a simple question about why my SD card was showing full despite deleting content. A staff member took my card and handled it for 10… Read more

minutes without my consent to perform any action on it. When I got it back, my entire photoshoot was gone — professional content for my business, completely wiped.

DigiDirect's lab confirmed they couldn't recover anything and that the card had gone into write protection mode. When I called to discuss compensation, manager Mark told me there was "nothing they could do" and refused to offer any form of compensation or even cover the cost of an external recovery service.

I did not come in for a service. I came in for advice. My content was destroyed while in their hands, without my knowledge or authorisation, and they took zero accountability.

Avoid handing your equipment to staff here — and if something goes wrong, don't expect management to care.

The quality of the product is excellent it arrived in good time for fitment to my lathe prior to GPO arriving Show details

Purchased from them many times over many years… No problems! So why the 1 star review right? Because when things go wrong, they go wrong, and its… Read more

never anyones fault. It's how any situation is handled that define who they are, and in this case, required the one star review.

Just rude and unpleasant to deal with. Lovely to deal with when everything is going well, but it is how people handle situations when things are not going well that define them, and these people just didn't handle it well for me, one star.

I would love to think everyone just got out on the wrong side of the bed and it rolled into a bad day. But it left a bad taste in my mouth and had me being rude right back. I don't like being rude and found myself mirroring their behaviour. Ultimately I was being someone I am not while interacting with them. I decided it was better for me to walk away.

I put this here in the hope that core-electronics will improve. They certainly have a lot of 5 star reviews with comments like goods arrived promptly or arrived as per the description. If I didn't care I would walk away and never say anything. I have connections to Townsville so I have always paid the little bit more and enjoyed knowing I was supporting the community. Hopefully you do better next time.

Ordered As New Iphone 16 pro max Very excellent condition comes with 100% battery health