Health Shops

Appalling communication. Ignored order cancellation within hours of placing 6 attempts to confirm. Emails/phone/website used to reach out. Order was… Read more

sent, invoiced, 5 days later still no answer. DON’T TRUST! Refused to refund. Said they told me how to return process. LIE!!! Couldn’t refund because they are efficient with dispatch. Said couldn’t respond because it was after hours I had initiated the cancellation within 1 hour! DODGY

First-time customer here, and I’m definitely going to be a repeat one. It’s super hard to find clean, genuine quality at a reasonable price, but this… Read more

place hits the mark. I bought a massive haul of things (luckily I didn't buy out the whole store, though it was close), and everything has been spot on.

​The Cold Brew Collagen Coffee is amazing, but if you actually do the research into their products, that's where the real value is. Take their ZMA, for example—it cuts out the need to take multiple different supplements or deal with useless added fillers. It’s just efficient.

​Their range completely caters to anyone who treats their body like a machine that needs precise fueling. If you want premium fuel for a premium body without the standard industry nonsense, this is it.

I've been using Amino Z WPI for a while now and have been very impressed with the quality and results. The protein mixes easily without clumping,… Read more

tastes great, and doesn't leave any unpleasant aftertaste. It's light on the stomach and works well both after workouts and as a convenient protein boost during the day.

What stands out most is the high-quality whey protein isolate formula, which helps support recovery and muscle maintenance without unnecessary fillers. I've noticed improved recovery times and it fits perfectly into my fitness routine. The variety of flavors is also a big plus, making it easy to enjoy consistently.

Overall, Amino Z WPI is an excellent choice for anyone looking for a clean, high-quality protein supplement that delivers on both taste and performance. Highly recommended.

Supplements are great, been taking them for years. The shaker bottle on the other hand, leak. No matter what I do to try and fix the problem - leaks every time and I bought 2 of them. I’d buy them elsewhere.

Had a good experience which was thoroughly done for the eye check session.

I’m a post menopausal woman in her mid 50’s and started using Happy Mammoth, Hormone Harmony for over a year and posted a review a while back… Read more

promising to keep you posted. Well, here I am and still relying on Happy Mommoth to keep me comfortable. Since then, I have added Hormone Harmony Plus as I was diagnosed with Hypothyroidism and losing hair. Can't tell yet if it's works or not, as time will tell. The combination of both Hormone supplements and the Happy Mammoth program is a blessing, and I'm glad I found it. Thank you

Cynthia is good in assisting me in choosing frames. Excellent customer service , friendly & helpful. Leyna was excellent checking my eyes & explaining it

Absolutely love Collagen Restore. It has everything I need in it for a healthy gut, and the added benefits of hair, skin, and nails. I also find it… Read more

helps with my joints, as I get aching joints on most days. When I take Collagen Restore, my body feels so much better.

I’ve ordered the organic pea protein from Bulk Powders multiple times and found the service to be extremely fast and reliable. Powder always arrives… Read more

in excellent condition. I’ve recently also ordered the WPI and it is great. Expiry is in 8 months and this could be better compared to another supplier I’ve used in the past - this is only an issue if ordering multiple packs to take advantage of free shipping. Price is reasonable. Labelling can be improved as it can be hard to identify which product is which - they use a generic bag with multiple product listings on the back with an expiry sticker in the relevant column. The white print on light coloured bag is very difficult to read. The company should definitely consider using a darker text colour.

A good machine, better then the ones we looked at in our local fitness shore and a few hundred bucks cheaper! Easy to put together and I'm a lazy… Read more

builder so was stoked it came with all its own tools and could just smack it together in a few mins without having to go to my tool boxes.! If I were to buy anymore gym equipment I would source it from this crew for the price n quality.

1 star as they'd rather be greedy and choose to work with Courier Please to save money, as a result I never received my order.

Received our pillows and we both had the best night sleep last night. Highly recommend

Great quick service, delivery was very fast and goods were in good condition

I purchased the polyphenol rich Oil. The taste is really pungent, I cannot. Get used to it. I have Four bottles sitting here. They just keep sending more. Impossible company to deal with. Quality excellent,

No more ordering, 2 time consuming - my usual order online gets delivered at my address (I live rural mail box on road side - 50klm from a post… Read more

office) - this order is now being delivered, at a transport depot, way out of town, in an industrial area - big NO PARKING sign - right outside the office, as well.

Before, - delivery easy, - right to my mail box, - short walk to the road-side, - now? I have to make a special trip into ton a 100klm round trip (as there is a time limit to collect, and, you get text messages, to keep reminding you to pick it up) - one less stress in life I can do without.

Time to shop around for better, postal service delivery, - direct to me. Does not cost me petrol either just to collect, a tiny small parcel., less than the size, of a tissue box.

My order number I submit - plus delivery note number, AND item code number, to prove who I am., attached herewith.

Good for Chemist Ware-house - I guess - ALL bad for me - the customer.

We are so happy to be able to trade in our old iRest massage chair to the latest iRest A688 plus because of the help of Zoey, fantastic customer service she offered to us from the beginning to arrange the delivery. Highly recommend IRest Australia. M

Customer service is very good. And the products I use. Creatine and protein powder , not only tastes great but has improved my over all strength and health. Highly recommend true products

Poor quality and customer service If I could rate no stars I would. I spent $350 on prescription Rayban sunglasses, due to the cost of living I… Read more

could not afford to go to the usual OPSM, what a mistake that was!!!!

I would not recommend this site. There responses remind me too much of SCAM websites.

The lenses clearly not installed properly, the frame would creak on wearing them and after about 6 months I was bringing the shopping in with them in hand and dropped them about 20cms onto a bench top and 1 of the lenses fell out. I tried to install it but clearly the lens is too big for the frame. The other lens came out too easy. I tried to put the original raybans lenses that came with it also and they don’t fit either, online reviews of this model say they should simply click in with a small amount of pressure. I’m not sure if they are even the right size for the frame. I emailed the company as all I want is for them to put the lenses back in so they can be worn.

Vision direct did a whole song and dance about how frustrating it must be for me but nothing they can do about it as a 20m “impact” doesn’t fall within the scope of the warranty.

Clearly they want to sell you poorly made products but don’t want to help when there is an issue and suggest that you go seek help from an actual optical shop. So go and pay more money to have someone else fix their issue.

Reply from vision direct: Regarding the difficulty reinstalling the lenses, plastic frames often require specific techniques and tools when fitting lenses. Even a small amount of distortion to the frame after an impact can make lens installation difficult.

I'd recommend taking the frame and lenses to a local optical shop for assessment. Their technicians have the equipment and expertise to inspect the frame, determine whether it has been distorted by the impact, and safely reinstall the lenses if the frame remains suitable for use.

Whilst the staff at the Claremont store were lovely, I had two pairs of glasses snap in the middle within 6 months of owning. Staff claim that I was… Read more

cleaning my glasses too aggressively - considering I've never had a problem with snapped glasses in the 30 years of wearing them previously I'd beg to differ.

I have Keratokonus which makes me very susceptible to glare so have always bought high quality sunglasses like Serengeti and Maui Jim. I recently… Read more

bought a car with a HUD which can't be seen with Polarised sunglasses so ended up buying a pair of Italian made Ray-Bans to take advantage of that. After a while I realised I really do need polarised lens so I ended up buying the premium lens from The Sunglasses Fix. These are the best lenses I have ever tried and for just under $90 are an absolute steal. Incredible clarity and virtually no glare, they are amazing value. 10/10.

This is a quality product, well packaged and fresh. Of course by having no fillers and added sugar it does not taste like a treat. Well priced

Price increases but still telling EOFY sell. Website have some in payments section. And product haven’t tried yet.

The product did not work for me. Tried on two seperate occasions. Appetite was still there, weight didn't budge.

Ordered and never got my Products – Ordered in Dec 2019 and never got my order. Followed up a few times but now company website is gone and the email is being blocked. It is an utter disgrace, very unhappy and disappointed. Utter waste of money.

Very good value and the frames are light, comfortable and look exactly as they do online. I was contacted to clarify some details and my script was perfect.

Worst customer service experience. They charged me for the items I ordered on 02/02/2025. It is now 18/03/2025. I have followed up more than 5 times… Read more

on my order. However, no responses to my emails from which I put on the order. However, they have replied to my emails I tested from an alternate email address. They are avoiding my order and requests for an update. And they don't have a phone number that works to be able to follow up. Essentially, they've stolen my money and I can't retrieve the funds as the CC I purchased the items on is closed. If you want customer service, then find alternate online stores to buy your products from.

The current average rating does not justify the terrible service I experienced. Most of the positive reviews appear to be from over two years ago. … Read more

Avoid this online frame service at all costs. You risk receiving poorly made, unfit lenses with no option for a refund or fix. Instead, they blame customers for placing an “incorrect order.” They don't realise they are operating online and customer dont have privilege to check before order and it is their responsibility to make customer happy with the service.

My entire bad experience with this company could have been avoided if they had communicated better and maintained a properly functioning website.

Because of their poor service, I ended up wasting money on rubbish lenses. I had to throw away the lens order and temporarily continue using my old lenses until I could purchase new ones elsewhere.

Not recommending framebuy to any customers

Don’t buy from them took 1 month to get my order and then when it arrived was missing 2 supps emailed them and i didn’t video it but sent the weight… Read more

of the parcel ect which should flagged that 2 containers were missing and didn’t believe me. Save your money and time don’t buy from them

I ordered five frames through the website and received an email stating that two items were out of stock, asking me to choose alternatives. I replied… Read more

requesting a refund for those items and asked for the remaining frames to be dispatched immediately.

After 10 days, I received another email asking to confirm details of my order. At that point, due to the delay, I responded that I no longer wanted any of the items and requested a full cancellation and refund.

My request was ignored, and the next day the items were dispatched anyway. I received three frames but did not receive any refund for the out-of-stock items.

I have since contacted the company multiple times requesting a prepaid return label so I can send the items back and receive a refund. I have not received any response or refund.

Despite the website दावा of an easy returns and refund policy, the customer service has been very poor and has ignored my requests. I am extremely dissatisfied and would not recommend this company.

I recently purchased the Alcon TOTAL 30 contact lenses rather than my regular Bioinfinity contacts. I've been wearing the TOTAL 30s for a month now.… Read more

What I can say about these is that at the beginning of each day they are indeed very comfortable. However, the comfort does not last the whole day at all. Not even on the very first wear. By the end of a regular day, they are very dry and can therefore be more difficult to remove and remain pinched together until you drop some cleaning solution on them to unfurl them. The next morning all is good again.

In contrast, the Bioinifinity contacts are comfy even after 24 hours of continuous wear. In fact, I can do a long hall flight without needing to touch the Bioininfinitys at all. There is no way that could be done with the TOTAL30s. All in all, I find the TOAL 30s disappointing.