Best Real Estate Agents in New South Wales Sydney, Newcastle and Wollongong

Very helpful. Good follow through with enquiries and quick response to any queries I had.

Paul has been exceptional in the advice given by him in relation to our transition moving from one house to the next. His information has been very accurate and helpful. He has the experience and knowledge required to advise on these matters.

Easy to use, wonderful value, and when I had an issue that needed attention immediately, I was able to speak to someone straight away. So great personal service as well! Thanks FSBO

This is the 2nd time I advertised my rental property with them. Very happy with the service. Big savings on advertising and agent's commision. Portal is very easy to use. Support is good with link for prospective tenants to submit application.

Maria the buyers agent was fantastic she kept us calm at key moments saved us money in the negotiations with seller and agents. Facilitated visits to… Read more

prospective apartments and once we decided organised with agents for viewing and final inspection before settlement

End of lease nightmare – I rented the apartment unit for over 2 years. The agency was under Mint360. The apartment is located in Eastwood but their office is in Randwick.… Read more

Before I moved in, we completed an outgoing condition report with pictures, noting that the kitchen benchtop had a chip. However, they transferred this cost to me based on the ongoing condition report. Even after sending them the photo taken 2 years ago, they forwarded the bill to the repairer. Despite arguing with them and them taking a few days to review the report, they eventually declined the claim and still billed me. I'm tired of waiting and their rude responses have caused me stress and sleepless nights. This agent is clearly biased towards the landlord and sides with them to the detriment of the tenant. I opted for the end-of-lease cleaning recommended by them. Despite the cleaning service being double the price of other companies, I chose it to avoid any potential issues. However, the cleaning was still unsatisfactory, requiring the cleaner to return three times. Therefore, I advise tenants currently renting from this agent not to use their recommended cleaners. The results are likely to be subpar, and their recommendations are significantly overpriced, almost double that of other options.

Pilar Fox of Asset Advantage has been managing my rental properties for over 14 years. She is a very polite and well mannered person always doing her… Read more

best whether it be for the owner or the tenants. Dealing with Pilar has always been a pleasure and hassle free. She takes care of all matters on hand whether it be bills, tenant issues or body corporate matters. I personally recommend her services to anyone in the rental market.

I used Cubbi last year to rent a property in WA. My phone interactions with Michael and his team have always been positive, and their responses have… Read more

always been prompt. Their fees are very fair, and I will continue to use their services. Recommended. Thanks Cubbi!

Avoid at all cost!!! – Do not choose this company, they will not care about your property. They will rent your house to anyone as long as they get their commission.

Finding a tenant as a self-managed property owner could not have been so much easier. The script, photos and other detail upload and ready to go. … Read more

Finding new tenants who would love to call our property a home was a delight. Thank you for helping Scott :-)

Got hassled by a dozen agents cold calling on a public holiday very unhappy. It was supposed to be for me to COMPARE AGENTS then contact if and when I was ready!!!!

We have been stuck with this company since June 2025. They promised to show us a property within 15 days or return our money. It's been 6 months, and… Read more

nothing has happened. I asked them not to show us properties with mobile towers in the vicinity, and that is what they did, and I rejected it. After that, people moved out of the company, and I wanted to see properties close to Victoria so that I could inspect them myself as I lost trust in them. Then this [Name Removed] took over, she just googles properties that I can better google and sends them to me, does not bother if they match my criteria or not. She did not hold a single meeting with me. I am begging for my refund, no one cares, I have emailed them, called them, requested, begged, no reply to my emails or phone calls. So many people have changed in the mean time, Now, they do not return my email/call/whatsapp calls.

Please don't steal our hard-earned money. Please please please refund if no one is interested to do anything. I wish I could give -100 as the rating for all the trouble and trauma these people have caused me through these months. I will be taking action against you as a consumer, this is my first step, watch for it!

The company helped us sell our home by providing advice and with the package we bought included sign board, flyers, photography, online advertising on Domain, Real estate.com and Facebook. It was a great service.

I recently tried to contact harcourts to ask them to lease out my property in Noosa with a view of selling it in 12 months. But you know I just… Read more

couldn't get through. I sent an email and there was no response. Then I tried to phone tbe Noosaville office. The first one rang out. The second one was eventually answered by somebody who didn't listen to a word I said and kept asking me the same questions. Eventually she tried to put me through to a property manager. No one was available. She asked to take a message. I said what's the point? I've already tried three times now nobody responds. This was really disappointing because I liked the company. They'd sold the property for me in the past, but dealing with a property manager who is never available is quite scary to me. This review is just really meant for the organization to check out its operations and make some desperately needed improvements. I would have liked to a have leased and sold with them again but not at the risk of poor communication and organization. The Noosaville office is not even listed on the drop down menu so I had to put Spring Hill!

Noosaville, sold 2016 house, Noosaville 2021 resort unit SOLD – I found the experience to be great. I received help from Rick, the owner. I could arrange inspections when it suited both myself and clients. Also i… Read more

had some opens. I sold both through open inspections, on a Sunday. You have little to lose to try. All it cost me was $400. I did my own photos, though not as good as professional ones. Don't knock it till you try, may not suit some people, I loved it. Suzie, Noosaville, Qld.

i had a very disappointing experience with Claire Liu as my property manager. communication was extremely poor . i had to chase her muilple times… Read more

before receiving any response , phone calls, emails and text messages were often ignored. Claire promised to follow up on maintenance issues but agreed actions were not carried out . she has been on leave recently but no replacing manager to be arranged for owners and tenant . i cannot recommend this property management service.

Do not buy or sell through Riverbank Merrylands. Steven Josevski and Jaiden Spencer are the most unprofessional and incompetent agents I've dealt… Read more

with.

The defining moment: I called Steven before settlement to express my displeasure with the whole process. His response, in his own words, was that he serves the vendors and has no obligation to provide a good buying experience to me. That attitude explains every other failure on this list. His motto of "Honesty, integrity and transparency" is the biggest contradiction if I've ever seen one.

Steven is the primary agent on the advertising but doesn't even list a mobile number, never showed up at inspections, and was basically unreachable. Jaiden yelled at me at our first interaction for arriving near the end of an inspection window — something I'd only done because nobody at their office answered a phone.

The property itself was disgusting at inspection — mould and algae in the showers, sewage smell in the bathrooms, holes drilled across the house, rubbish strewn through both yards, tenants' belongings blocking every access point so you couldn't even see the place properly. Jaiden's response? Tenants can keep the property however they like and it's not their place to question it. That is literally the managing agent's job.

Additional clauses had to be attached to the contract before I'd sign. Jaiden told me he couldn't do it and pushed me to sign as-is. I had to call Steven's office directly to force the issue.

Then came settlement, which Riverbank dragged out by failing to deliver vacant possession — their contractual responsibility. No proactive communication, just delays and excuses. I'd already served notice on my rental, so they had me cornered, and they knew it.

The end-of-lease clause we'd negotiated was ignored. The property was handed over with destroyed gas cooktop and rangehood (rust and oil literally dripping), filthy oven, sewage smell in the bathrooms, mouldy showers, rubbish on the premises, overgrown lawns, power points coming off the wall and sparking. Jaiden agreed with everything at the pre-settlement inspection. Then Steven had the audacity to walk through separately with the vendors, tenancy agent, and suggest REDUCING the agreed settlement figure because he was "impressed" by the condition.

Jaiden did grow to become more empathetic towards the end of the settlement, but unfortunately, failed in his duties as the selling agent.

By his own admission, Steven doesn't care about the buyer experience. Believe him. Steer clear — there are far better agents in the area. If there was a 0 star option, I would be selecting that.

Good experience – Hasn’t a good experience with this business. The website was easy to use and was able to do the entire process without having to contact them for any help. Would recommend.

Great Communication – Linkers Team has helped me navigate a tough financial situation. I was impressed with their communication

Super impressed and about to buy our second property. Our house was built in nearly half the predicted build time (I know we’re lucky and won’t… Read more

always be like this). The reason we went with Custodian was their approach to investing balances risk and lifestyle with growing wealth, not like some other companies we looked at that wanted you to live on two minute noodles. Highly recommend these guys. Not pushy and quality of build seems good. We have two friends now going through the process with them too.

DO NOT RECOMMEND EMPLOYING LJ HOOKER TO MANAGE YOUR PROPERTY — HERE’S WHY I engaged LJ Hooker to manage my property while I was living interstate for… Read more

two years. What I expected was professional property management. What I received instead was mismanagement, negligence, and a complete lack of accountability — all while paying ongoing management fees. Below is what you can realistically expect from LJ Hooker based on my experience:

Poor Communication & Administrative Failures • Important information was not communicated, or communicated incorrectly. • Paperwork was incomplete, incorrect, or not submitted at all. • Requests for documentation were ignored or refused.

Failure to Conduct Required Inspections • End‑of‑lease (including broken lease) inspections were not carried out. • As a result, property damage was not recorded, leaving me unable to claim costs from the outgoing tenants. • LJ Hooker failed to charge tenants for lease‑renewal fees and other break‑lease expenses, despite these being clearly outlined in the tenancy agreement.

Mishandling of Bond Money • Part of the bond from tenants who broke their lease was returned to them instead of being used to cover costs they were responsible for. • Bond from the following tenant was withheld and is still outstanding, despite clear evidence of property damage.

Lack of Knowledge of SA Tenancy Law • LJ Hooker demonstrated little understanding of the South Australian Civil and Administrative Tribunal (SACAT) processes. • They appeared unaware of — or unwilling to follow — the legal definitions of “fair wear and tear” under the SA Residential Tenancies Act. • Their actions (or inaction) repeatedly placed me at financial disadvantage.

Financial Losses Due to Mismanagement Because of LJ Hooker’s negligence and unprofessional behaviour, I have been left thousands of dollars out of pocket, covering: • Unpaid rent • Lease‑renewal fees • Property damage • Costs that should have been charged to tenants but were not Why would anyone pay management fees for this outcome?

Final Thoughts If you’re happy to throw away your hard‑earned money, then LJ Hooker might be the agency for you. Otherwise, I would 100% recommend looking elsewhere, because the service I received was nothing short of appalling

Had the great mis fortune to ask 2 agents in Beenleigh about renting out the property we currently live in and i called ray white and was on the… Read more

phone for 5 minutes and came back to me asking the address again!! I still didn't get thru to anybody after 6 minutes. Just hopeless!! Then i called Harcourts and the same thing again and was waiting for somebody to answer my questions. Just hopeless.

Very bad – Overcharge you and hard to contact. Ignore the good paid reviews guys. Careless owners

I’ve used Caporn Young since 2013 as my landlord leasing agents when I moved out of my unit into a house. From day one they have been fantastic. … Read more

Very professional but friendly. I particularly like how well they have chosen my tenants and how well they deal with my tenants. A great balance between protecting my interests while also looking after the tenants respectfully. They also have excellent contractors on their books so I know when landlord works need to be done I can rely on them to do a good job at a reasonable cost. I thoroughly recommend CY as landlord leasing agents and property managers

I have been very disappointed with the level of service. Every year, organising strata insurance payment turns into a frustrating process because of… Read more

poor communication, lack of follow-up, and weak organisation. I have had to repeatedly chase them for updates and action over several weeks.

For an issue as important as insurance, I expected a much more professional and proactive approach. Based on my experience, I would not feel confident leaving my property under their management.

As they risk leaving properties uninsured for lack of payment due to the lack of commitment and poor management

Had used a property manager for years, however after selling with No Agent Property, I decided to try leasing my property myself. The process was… Read more

very easy. The ad went live on Wednesday, and we held open homes on Saturday and Sunday. We had around 20 groups attend over the weekend and received 8 applications. I was able to choose the best tenant, complete the background checks, and have the lease agreement signed by Wednesday that same week. In just 7 days of marketing, everything was done. They also provided the rental agreement and clearly explained the bond process and what needed to happen next. I’ll never use a property manager again.

Before you Buy is a professional and effective service. A good tool and investment for conducting due diligence on a proposed property purchase. Consultant Lisa provides excellent, thorough and reliable service.

I engaged Metropole for their Strategic Property Plan, expecting a premium, team-based service as advertised. What I received instead was a generic… Read more

plan with minimal follow-up or meaningful engagement. For a fee of $4,675, I expected ongoing strategic input and a collaborative approach across accounting, finance, and property advisory. Instead, their recommended accountant was unreliable, and I ultimately had to rebuild my entire team independently.

Despite clearly communicating my dissatisfaction and lack of value received, Metropole refused to refund the fee—even though I never proceeded with the plan or received ongoing support. Their justification was that the plan was "delivered" and "hosted on a platform." That level of service, in my view, does not justify the price tag.

Since moving to KHI, I’ve received a comprehensive, integrated, and genuinely helpful property strategy at no additional cost—and already purchased my first property with their support. I would not recommend Metropole to anyone looking for a genuine end-to-end wealth creation strategy.

Little Real Estate looked after my rental in Northcote for 10 years, really great service. Then in September they transitioned my rental to Nelson… Read more

Alexander. The service dropped immediately. I had to request a photocopy of my rental keys 3x, then didn't get the full set. Just got a lame excuse. Now I have found out that they didn't pay the September instalment of Rates for Darebin Council?? Or inform the Nelson Alexander that these were due. WTH so I have to pay a penalty because they were too busy. Thanks for nothing Little by name.

Nanche group/keycon have been amazing in helping us build our forever home. Our knockdown and rebuild job was quite a complex build, but keycon kept… Read more

us updated throughout the process. Build quality is fantastic and we couldnt be happier with the process and end product from start to finish. Site supervisors were super attentive to any questions we had, and would keep us in the loop as things progressed. Would highly recommend them to anyone looking to build a home for their family to enjoy!