Best Direct Car Hire in Queensland Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns

Thanks Denzil for your patience and kind help. East Coast car rental is my favourite! Show details

Car brakes was bad very bad and not safe when we take the car from them and start driving on the highway, the car brakes was so bad , when you brakes the car shaking like crazy anyway is not safe and think your staff know about it Show details

Easy to book collect & return the whole experience was worry-free. excellent service highly recommended*****

Needed a car for work, I was very pleased with car. The customer service was out standing, with collecting and returning the vehicle. Show details

Booking was easily made. Customer service was very good. Price of the vehicle for a week was extremely cheap, even with the roadside assist add-on.… Read more

The car that we were supposed to be given was different to the car we received, but it was clean and reliable. Shuttle bus service to and from the airport was easily organised. Will definitely use Bargain Car Service again.

I hired a car (Mixed Sedan) from Cut Price car rentals and I honestly couldn't be happier with the service and price. We needed 2 car seats and when… Read more

I called to discuss this, I was assured that the seats would be supplied and fitted for us (other car hire companies stated that car seats would not be guaranteed, nor fitted), and we were happy to see that this is what happened. When we arrived at Coolangatta airport, I called for the shuttle pickup, which arrived very quickly. The Cut Price office is a short 2 minute drive, tight across the road from the airport. Our car was ready and waiting, with a staff member there to explain all of the information needed to drive that particular vehicle (Camry) and instructions on tolls, petrol stations, everything we needed. I had already signed the contract online prior to vehicle collection and this made for a seamless hire. The drop off was just as easy. I would not hesitate to use Cut Price car rentals in the future. Highly recommended.

I’m a repeat customer and will always use Andy’s. Fantastic service. Fantastic product. Fantastic price. Great team at Tweed who keep it simple and easy - appreciate your efforts at delivering great service. Thanks again

Are you serious?? – Booked a van last October 2017, for family wedding. Returned van. Sorted. Nope. Got home today (February 2018) to a letter demanding we pay $71… Read more

bucks or they’ll refer us to debt collection! Sorry, what?? No lead up letters/phone calls etc to advise there was a mistake etc. No, just a nasty letter. So just finished googling reviews online. Aaahhh now I get it! Avoid at all costs.

OWNER REFUSING TO RETURN INSURANCE EXCESS DEPOSIT - CLAIMS IT IS A “DISCRETIONARY REFUND” TLDR: Was involved in a not-at-fault accident, other… Read more

parties insurance company confirmed their liability, provided written acknowledgement that they would cover repairs, the owners response was “that means nothing” and that he was under no legal obligation to provide a “refund” of my insurance excess deposit, it’s up to his discretion if he returns it, and he’s not inclined to do so.

FULL STORY: “All Age Car Rentals”/“Gold Coast Car Hire”/“Surfers Paradise Rental Cars”

While initially very happy with the business and the owner - the car was affordable and he seemed friendly - we were eventually left very disappointed with the owners conduct and the unprofessionalism of the business.

To begin with Nissan Pulsar provided to us was faulty and the air conditioning/heating fan was jammed off and was not able to be turned off. The owner of this business also has identifying photos of previous clients in his office whom have received traffic infringements, stapled to the wall with statements such as “OUR FIRST IDIOT!”

However, this pales in comparison to the experience with receiving our insurance excess deposit back. We were involved in a minor not-at-fault accident while returning the car. The person who caused the accident happily provided all their insurance details and admitted liability (we were hit from behind whole stopped) and the vehicle was returned. The business held our insurance excess deposit as expected, while the insurance liability was established. This took place 29/03/25

The vehicle was provided to the business’s repairer 07/04/25, where the repairer was provided the incorrect insurance details and contact information (and left unable to repair the vehicle) as confirmed by the repairer in later conversations.

28/04/25 - I attempted to contact the business to ask what was happening and when I could expect to receive my refund. I was informed that he had no idea what was going on, would follow it up and return my call the following day. A call which was never received.

29/04/25 - Subsequently, I made contact with the at fault party and their insurance company confirming that they had accepted liability. This information was relayed to the business and I was advised that he would check with the repairer, and get back to me.

09/05/25 - I made contact with the business, asking for a status update and was informed again that the vehicle was with the repairer and he didn’t know the status but would check the following morning and get back to me

10/05/15 - I followed up with the business that afternoon was told that he had been trying to contact repairer “all morning” but that the repairer wasn’t answering his phone and wasn’t working. I requested the name of the repairer, and immediately made contact with the repairer myself. The repairer provided me photos of the information that had been given to him with the car, showing that it did not include the correct insurance contact information but that he had attempted to make contact. I contacted the correct insurance company, got the contact information, provided it to the repairer and he immediately sent it to the insurer.

12/05/25 & 13/05/25 - After spending several hours on the phone with insurance, I was able to receive written confirmation that they had accepted liability from the accident and that they would repair the vehicle. I spoke with the owner of the rental company and advised him of this, to which he said to email him through my account details and he would return the insurance excess deposit.

14/05/25 - Made contact with the owner again and asked the status of my insurance excess deposit return. He told me that the insurance companies written confirmation of liability and intention to repair his vehicle “means nothing” and that he is not legally obligated to return an insurance excess deposit. He advised that in his view, he is entitled to keep any deposit, and that he’s inclined to keep ours - and that if I had a problem with this, I should take it up with the Office of Fair Trading.

This is what I’ll be doing at 9am tomorrow morning, and I am happy to provide the written or audio transcriptions of our communications to any hesitant prospective clients of this business.

The vehicle is not exactly that they show. All the rest ok

Easy to use, rather good customer service and will be back again Show details

Easy experience dealing with staff of Camperman. Check in was seamless, but could reduce the paperwork as all details were already filed online before checking in. Out of office drop off was very useful and took the pressure off Show details

No cancelation costs. Amazing. Thx. Good fast support. Thank you

I cancelled my booking 4 days befor pick up and was still charged $40

TERRIBLE, they messed up the pickup location and time, rang the wrong number even though they had sent a text to the correct number, and no refund to the poor aged pensioner that they left behind!!! NEVER AGAIN!!

I booked a motorhome from the https://coseats.com/ website, for my roadtrip from Brisbane to Melbourne. The vehicle was in great condition and easier… Read more

to drive than I expected. It comes with everything you need to enjoy your trip and was simple to use. I would book again!

Made car hiring so easy!! – Luke's flexibility with delivery and return was greatly appreciated. Definitely would deal with him again and thoroughly recommend him. Bob & Bronwyn M  Show details

From the moment we booked to the moment we dropped off the car Surfers Rent A Car was outstanding to deal with. After reading reviews we took a… Read more

chance and made a booking. The communication from the booking all the way through was outstanding, we could relax knowing everything was taken care of. Tina was at the airport when we arrived, and chatted with us all the way to the depot. The car was clean and well maintained and perfect for our needs. The prices are great and as they state, we weren't charged any "extras" what we were quoted is exactly what we paid (unlike other car hire). We were picked up in the Gold Coast and dropped of in Brisbane after hours without issues. The Service is so far above the big car hire companies I wouldn't recommend anyone else for a trip to the Gold Coast. If I could rate 10 stars I would! A big thank you for a seamless hire!

Savas was a wonderful driver. He was incredibly punctual, patient and friendly. Please pass on our thanks to him. We will certainly be using the service again. Show details

Would give zero stars if I could! ACE RENTALS in Wellington NZ were so awful to deal with. The “Manager” was rude and unhelpful!!! Go elsewhere if you’re wanting a smooth and positive experience. Show details

Apex Brisbane airport. Staff were friendly and efficient. Shuttle picked us up and even though we were over an hour early there was no problem.… Read more

Processed quickly and on our way. The same was experienced on our car return. Assessor was efficient and friendly. Full marks to the unit manager. We have had eight hires from Apex to date. Well done

Easy pick up in Broome, van was as expected, clean and well equipped for touring with a bed in the back, camping and cooking gear and a small icebox fridge. All that is needed for touring around. Show details

Great car and no issues with collection and drop back,they went above and beyond to drop car where we needed it and then met us at Vancouver Airport for drop back,fantastic service. Show details

Consistently an excellent trustworthy service at a reasonable cost – Have used this company at least 5 times and each time the service is of high standard including this trip they drove us to the airport before their… Read more

own bus was due to leave with other passengers. They have no hidden nasty costs and have always immediately returned our bond fee. This company delivers everything it promises and is for sure supportive of families with small children as our friends have also reported their experiences . This company donates to several charities. They have won genuine awards for their ongoing trustworthy services. It makes the holiday that much better not worrying about if the rental company is going to give back our bond or charge other hidden fees.

Absolutely happy with the services from Helen and Adele in the office, professional manner with shining smiling faces, you made my day! I got my job done perfectly, thank you Andy Auto rental! Show details

Best genuine professional service and cheap prices for well maintained cars – Everything was as promissed. Walking distance to domestic & international airport Always available for any enquiries. The vehicle was excellent… Read more

better than our expectation. No problem with additional driver, very convenient to drive out of the airport

Absolutely recommended. James went above and beyond for us. We applied and were approved same day. We picked up car 2 days later. A++++++++++ SERVICE.

Run away! Seriously do not hire from the Brisbane Airport branch of Enterprise Car Hire. They cancelled our booking after we arrived and took 56 days… Read more

to refund thier own cancellation but only refunded part of it! National Australia Bank personally refunded the rest! They demanded $1000.00 bond which I agreed to then demanded a credit card hold, both staff unable to show either policy on thier online booking form. They said it's listed under policies elsewhere on thier website. They refused to give me any paperwork and conveniently couldn't reach thier manager on the phone. All we got was a name. The staff looked just as confused. We had to use other funds to hire at Sixt who were much more normal.

We found our vehicle via Discovercars.com and the actual provider was No Birds at Perth Airport. We received an almost new Mitsubishi Outlander which… Read more

we did over 2,500kms in 3 weeks. The site was less than 10 minutes by shuttle from the airport. Everything went smoothly. The car was perfect for our Munda Biddi adventure. Held all our luggage and two bikes. Can recommend No Birds Perth

Beware Senior Car Hire in New Zealand! – I hired a car April 2024, being 80 years old I was only offered "Premium Budget car " This turned out to be a Toyota Vitz, that looked like it had… Read more

been in a demolition derby. Not a panel on the car had escaped a dent or scratch, even the windscreen had a star crack. The interior matched the exterior. By the way the vehicle had completed 107,000 hard K's. I wrote my thoughts to Omega, to get a reply that intimated " what did I expect". Be warned if you are a senior citizen, don't hire from Omega. The hire cost $860 for 12 Days. My son hired a Camry with all the bell and whistles for much the same price.