Best Home Decor Shops in Victoria Melbourne and Geelong

The quality of the products is high and the delivery is very quick.

Unfortunately, the product I received looks nothing like the colours advertised on the website. The listing shows beautiful terracotta and dusty… Read more

blush tones, but the playmat delivered is caramel/golden brown and ivory—a completely different colour palette.

I allowed several days for the playmat to expand and settle after opening, but the colour difference remained significant. Opening the vacuum-sealed packaging was the only way to determine that the product did not match the advertised images.

The quality is ok, but I purchased this playmat specifically for its colour, and it simply isn’t what was advertised. I was also disappointed that the company refused to offer a refund or replacement, relying on their policy for opened playmats despite the product not matching its online photos.

I would recommend purchasing only if you’re comfortable with the possibility that the colours may differ substantially from the website images.

Paula assisted in my enquiry in relation to a rug that had been damaged. Very helpful and quick service provided and offered a replacement or refund. Very happy with the quick service and assistance in relation to this.

Easy to Order and received letterbox and label quickly looks good and is secure

I was on a mission to purchase a rug, when I went into Decorug Castle Hill. I had an exceptional in store experience. I was served by Paul X who is… Read more

extremely knowledgeable and was able to assist me to firstly understand that a different sized rug would suit my space (he was absolutely correct!) and also offered me several relevant suggestions in terms of color, texture, material, sizing and placement (looking at pictures of my living room).

I spoke to both the store owner Mark and Paul and was able to negotiate an excellent price for the selected rug. The whole process was seamless and when I was concerned about the size of the rug they suggested a service whereby the rug could be cut to size. This is an excellent alternative for ordering a custom rug.

They were so kind they even demonstrated how to use a tape measure and explained to me how to go about getting the specific measurement I needed at home.

I highly recommend this store and these gentlemen for their integrity, product knowledge and customer service. I will definitely go back to them for any flooring/carpeting needs.

I have had nothing but the run around. Advised my blinds were to be installed, hubby took a day off work. 2 of my panel blinds were not in the order.… Read more

When questioned the installer had no idea where they were. One blind didn't fit despite being measured twice so not fitted. Since then no response to my emails asking where the product is or when it will be fitted despite having paid in full for my order before installation as it is " their policy" Never again

I was honestly surprised to find that this teapot doesn’t include an infuser, which means it’s only suitable for tea bags and not loose leaf tea.… Read more

That was quite disappointing, especially because the teapot itself is beautiful and the size is perfect. That said, I really appreciate the excellent customer service I received from Robert A. He was kind, understanding, and handled my feedback professionally. While I’m disappointed with the product design, I’m grateful for the outstanding customer support. Thank you, Robert A, for turning a frustrating experience into a positive one. I hope the supplier considers adding an infuser in the future because this teapot has so much potential.

Misleading. Offers discounts for details without mentioning further conditions. Said I would get a discount if I gave them my personal details. Once… Read more

I had done that, it was, "Oh no, you need to spend at least x amount before you get the discount". If I had known that, I wouldn't have given them my personal details.

The candles are beautiful and scents are amazing, highly scented and beautiful. The Culte scent was so good I ordered a second for the other side of… Read more

my house. Customer service with Aimee has been fantastic - I accidently dropped and smashed my lid and the team have offered to send me a replacement free of charge. Thank you for your beautiful products and amazing customer service.

I have recently placed 2 separate orders for heavy duty clothes rails. My experience on both occasions was very professional and orders were… Read more

dispatched very quickly and regular updates were provided on delivery. I would recommend J&J home to other people and the product was very good quality and reasonably priced. Thankyou

I needed a rug for under my dining table and had no idea what size I should get. I called and they were very helpful. The rug got delivered this… Read more

morning and it’s perfect. It’s so beautiful and soft. The information in the website definiately matched the rug in person. Thankyou rugs express

Fantastic Customer Service. I made a st^pid facebook marketplace purchase and needed a Marquee cover. Replies to my questions via email were super… Read more

fast, honest and not off-puttingly cold and sales focused like my experience with some other vendors. Delivery was quick and the product great quality. Would definitely recommend!

Delighted! We had carpets installed by Bunbury Trevor's around 10 years ago, and it was time to change them. We went to Bunbury shop, and immediately… Read more

a lady approached us, and helped us to pick up vinyl for the kitchen and dining area, and carpets for the bedroom and living area. Three days later, after visiting the premises, we received a quote for the lot, $2329.00. We wanted another quote, as it is prudent to do, so we went down the road to another shop. That experience was something completely "different" starting with "welcome". A week for person to take a measure on Friday midday. No feedback until Wednesday morning when we went back to the shop to ask about the quote. The three people busy on their computers, and the fourth, probably manager in the office. I asked about the quote, and they has a few excuses for not providing it. I asked for quote to be emailed to me, and that was good, because I was sitting when I checked quote: vinyl $2695.00 plus carpet $2150.00! Going back to the service of Trevor's personnel, installer came on time, completed the job a bit earlier than he mentioned when we left him to do the job. To be fair, probably the manufacturer price was the key for double the quote, but person has to ask themselves, what justifies that kind of difference in price. The final conclusion: check Trevor's before going anywhere else. I don't know what people experienced in other Trevor's shops, but Bunbury deserves 5+ mark. Thank you.

I’m another dissatisfied customer. The product purported to be (was titled) ‘thermal curtains’ but was a merely a thin piece of material. And like… Read more

others here, I have been informed that the returns policy is to send it to China at my own expense. Temple & Webster need to disassociate from this mob. I won’t use either of them again.

Exceptional service from the support team! I recently purchased online from this store and accidentally entered the wrong delivery address. Thank you… Read more

for fixing it so quickly and for contacting the delivery company to help sort it out. We bought cutlery, vases, and two decorative sculptures for our bookshelf, and everything arrived as promised. The free delivery was a nice bonus. Thank you again for the outstanding service

Easy to order took longer to receive than I thought but it was the worth the wait easy to set up and super comfortable I slept well from the first night happy customer

I ordered a large bowl during their EOFY sale and, unfortunately, when it arrived the bowl had broken during transit. I messaged them via Instagram… Read more

and within half an hour they had organised for a replacement to be sent out to me. The replacement arrived within a week in perfect condition and it is now sitting in my living area looking absolutely amazing. I am so happy with my bowl, it looks fantastic with a plant in it, and I am really happy with the service I received. 100% would recommend.

Great service from Baldy King at Fowles who was very responsive in dealing with helping to organise full carpet replacement at my rental property… Read more

whilst I was overseas. An onsite measure and quote was done quickly and the install was done within two weeks by excellent carpet layers. Very happy with the outcome.

Fantastic quality at a reasonable price. I purchased two runners for my narrow long hallway. The rugs look good and are durable. I love the patern… Read more

and the colours. They are soft and nice to walk on. Whats even better, I just recently got a puppy and the runners are so easy to clean. They are almost waterproof. My puppy peel on it and it didn't soak into the rug. I highly recommend. Plus customer service was really responsive and helpful while I waited for my delivery and had questions. Thank you.

Hi to all. We have just purchased a rug and could not be happier with the service. Viewing on line was easy along with the order. And delivery was… Read more

quite quick for such an item. Upon arrival we are so happy with the colours in the rug to match our furniture. Sydney rugs online great to deal with. Cheers tony

Complete and utter scam. Save yourself the headache. Just try asking for a price match and see the excuses the clown makes. Overcharging. Rip off.

Second rug from this company and good price and delivery time etc.

The Wombat was definitely worth it but baha at least in south east Queensland uses Border express to deliver and they are a nightmare. Took 4 days to… Read more

get from a depot just over an hour away to my place and they are next to impossible to get into contact with.

While this was not Baha they are using this courier service when as soon as you google them you can see the overwhelming negative reviews and experiences people have had dealing with Border express so it is really inexcusable for any company that cares about customer service to even contemplate using.

Product 5/5 Courier -5/5

I recently purchased an artificial Christmas tree from Amazing Christmas, and I couldn’t be happier with both the product and the service. The tree… Read more

looks incredibly realistic, with beautiful detail and excellent quality — it was easy to assemble and instantly transformed our home for the season. A big thank you to Kevin, the owner, who was absolutely wonderful to deal with. He was friendly, accommodating, and went out of his way to make sure everything went smoothly. It’s rare these days to find such genuine customer service. I highly recommend Amazing Christmas to anyone looking for premium Christmas décor and a customer experience that truly lives up to the name!

The indoor/outdoor rugs we used to have were hemmed on all sides and heavier. They lay flat on the floor. The AU Rugs that came from USA, are… Read more

much thinner than expected, slide around on the floor, and cink up along the sides, causing trip hazards. The paperwork states that they will settle and go flat, but they don't. The rugs are only edged with a blanket stitch, not hemmed, so they are never going to lay flat. For the price, we are disappointed. We spent $70 buying jute webbing and double sided tape to reinforce edges, to make them lay flat

Purchased a rug from this company last week after seeing the rug in a retail store. The price from Cheapest Rugs Online was astonishingly cheap, less… Read more

that half the "special" price we were offered in the store for the very same rug. Ordering was easy, and delivery cost very good. Order was placed on a Thursday and the rug was delivered to Brisbane on the Monday. We were kept up to date on the status of the order as it progressed. An extremely good experience. And we love the rug!

Purchased the Delphine Classic Sage Vintage Rug - looks as described on web and is soft and muted just what I wanted for that room. It was an easy purchase and the rug came on the day it stated and delivery was efficient. Will buy again!

I couldn’t be happier with these decals. They’ve completely elevated my kids’ room and created such a beautiful, dreamy atmosphere. The colours are… Read more

soft but still vibrant enough to make an impact.

What really stood out to me was how easy they were to install. Even if you’re not super confident with DIY, these are very forgiving — you can peel and adjust as needed without ruining them, which made the whole process really enjoyable.

The quality is next level. They feel durable, look professionally printed, and sit so smoothly on the wall. Definitely one of the best décor purchases I’ve made for the kids’ space.

happy customer, tick all of the boxes and nice post sale communications!

Great selection of prints and the quality is very high.