Car Rental Services in Australian Capital Territory Canberra–Queanbeyan

We hired a moving truck for our move and it was so much easier all round, The truck was in great condition, easy to drive and the lift made it even… Read more

easier for loading larger furniture. The price per day was lower than we expected, The Staff were friendly and pick up and drop off of the Truck was super easy. We will definately use Alpha again.

Great customer service, clean car, reliable car and very smooth. Easy start to finish process.

Used the car trailer a couple of times now. Great easy process. Problem with last hire is I noticed there were no locking pins to hold ramps in!… Read more

Bloody dangerous as they could have bounced free from the rear slides and caused a major incident to those behind me! Always check over the trailer before pulling away and don’t rely on rental being in safe working order.

Totally impressed by this company as I rented a car recently. The staff member was so friendly and attentive making the booking process smooth and… Read more

efficient. The vehicle was in excellent condition and very clean. Picking up the car was hassle free as well and we got what we wanted. I strongly recommend this company to everyone and I will definitely use their service again. Thank you Redspot Car Rental

GoGet is good for around the city messages etc. but the 60 Km limit befoer charges added for km travelled is restrictive (and not well advised… Read more

before sign up) The old petrol Yaris I chose was conveniently local but a slightly sus car. But did the job OK. No complaints. Previous user left a thermos keep cup in the car. It’s still there.

Very quick and helpful as soon as I had an accident I was giving a replacement with in an hour and back the road until my vehicle was repaired thankyou. Show details

Had some issues and I must admit the customer service was second to none! Quick and precise and listened to what I had to say. Can only say Excellant service

Great way to explore the new and Victorian coast and see if van travelling was for us. Friendly staff pick up and drop off. Thanks imoova Show details

Easy site to use and very happy with the price Cheers Dennis

They dont tell upfront that there rental claims are higher than insurance companies ceilings and when they get bounced they start chasing you with… Read more

their legal teams to file a law suit. You start getting chased by compass and there law firm to sign the documents on which they are using your name to make the claims. You are required to be involved in court proceedings etc. Too much hassle and waste of time. Be aware, I had used them on 2 instances and they seems habbitual.

Experience in 2024 was excellent - with terms and costs clearly identified. This booking is equally as good. Trust the cat I collect at the airport is what I expect or exceeds that!! Show details

I have been sharing my car on Drivemate almost 6 months now and have found it to be a good replacement for Uber carshare which I used previously. The… Read more

demand is there and the app and customer service has been great to use so far for my clients.

The support for hosts is quick and helpful. I just had Trixie help resolve an issue I had with a previous booking.

Definitely recommend it to others looking smoothing to replace Uber carshare, as hosts or simply looking for a car to hire.

This is the most frustrating company to deal with. Don't pick you up at the designated time. Website is full of misinformation. They have no care… Read more

about customer service because they have no opposition in this region. Don't recommend you booking with them.

The ticket machine didn't work properly which made the process difficult. The trailer was in poor condition and clearly had not been maintained (e.g.… Read more

brakes didn't work!). The staff of the 7-Eleven basically didn't want anything to do with U-Haul issues. Judging by other reviews here I got pretty lucky.

And they sent me a nag message to write this review!

I booked a motorhome from the https://coseats.com/ website, for my roadtrip from Brisbane to Melbourne. The vehicle was in great condition and easier… Read more

to drive than I expected. It comes with everything you need to enjoy your trip and was simple to use. I would book again!

Made car hiring so easy!! – Luke's flexibility with delivery and return was greatly appreciated. Definitely would deal with him again and thoroughly recommend him. Bob & Bronwyn M  Show details

Take care – I used this service before, and never got back my money, they still owe me a few hundreds. Take care of this car hood.

From the moment we booked to the moment we dropped off the car Surfers Rent A Car was outstanding to deal with. After reading reviews we took a… Read more

chance and made a booking. The communication from the booking all the way through was outstanding, we could relax knowing everything was taken care of. Tina was at the airport when we arrived, and chatted with us all the way to the depot. The car was clean and well maintained and perfect for our needs. The prices are great and as they state, we weren't charged any "extras" what we were quoted is exactly what we paid (unlike other car hire). We were picked up in the Gold Coast and dropped of in Brisbane after hours without issues. The Service is so far above the big car hire companies I wouldn't recommend anyone else for a trip to the Gold Coast. If I could rate 10 stars I would! A big thank you for a seamless hire!

Would give zero stars if I could! ACE RENTALS in Wellington NZ were so awful to deal with. The “Manager” was rude and unhelpful!!! Go elsewhere if you’re wanting a smooth and positive experience. Show details

Have used these guys three times in the last year, this last time in Adelaide for 2 retired couples, very efficient, quick response, and good vehicles Show details

I hired the budget option camper for a week in Cairns, but was upgraded a step. The customer service is genuine, warm and friendly, which i… Read more

appreciate, no airs or graces. In all honesty, the vehicle looked a little rough, but was tidy and did drive well. Mechanically sound, maybe not the most fuel efficient but still trusted the vehicle to get me where i wanted to be. I had no issues at all with Wicked Campers. I have hired from them before, and have hired from other places but still come back to Wicked. It aint fancy but it sure as heck gets you there. What more do you want? If you are after a true adventure, don't waste your time with other conpanies.

It's a fantastic app, really easy to use, and borrowing and returning are both super simple and straightforward. I'll be using it again and again.

My holiday in November 2025. From the moment I contacted Enterprise Birkenhead they were absolutely brilliant with me. The staff were positive and… Read more

helpful. It was really lovely to deal with the people I dealt with and I have forgotten their names. They were patient, happy to answer all of my enquiries, pleased in helping me find the vehicle that would be most suitable and comfortable for where I would be travelling to (I hired 2 different vehicles within my four week stay in England) I could not of asked for better service with hiring two separate vehicles for when I needed them. The cars were extremely comfortable and clean. I told them that I will definitely be back BIRKENHEAD :)

Easy to get you on their books, but once personal issues arise zero sympathy, will get you sign documents but won’t give you copies says that it’ll… Read more

be send via email none received after you return the their car rego - [Content Removed] - go to their online portal to make manual payment just to find out their already passed the rego to another person named [Name Removed], how do I know because of the payment received email, and then send your details to a debt collector 6k to be payed with in 24hrs.

We found our vehicle via Discovercars.com and the actual provider was No Birds at Perth Airport. We received an almost new Mitsubishi Outlander which… Read more

we did over 2,500kms in 3 weeks. The site was less than 10 minutes by shuttle from the airport. Everything went smoothly. The car was perfect for our Munda Biddi adventure. Held all our luggage and two bikes. Can recommend No Birds Perth

Would not hire from here – Our van broke down and was out of action for x2 days of our 5 day trip. After negotiations, they said they would refund us for the x2 days we lost,… Read more

but that it might take up to 30 days for the refund to come through. No refund after 35 days. Have had to chase them up, no money back yet. Would not hire from them again.

Beware Senior Car Hire in New Zealand! – I hired a car April 2024, being 80 years old I was only offered "Premium Budget car " This turned out to be a Toyota Vitz, that looked like it had… Read more

been in a demolition derby. Not a panel on the car had escaped a dent or scratch, even the windscreen had a star crack. The interior matched the exterior. By the way the vehicle had completed 107,000 hard K's. I wrote my thoughts to Omega, to get a reply that intimated " what did I expect". Be warned if you are a senior citizen, don't hire from Omega. The hire cost $860 for 12 Days. My son hired a Camry with all the bell and whistles for much the same price.

Debbie insinuated I was dumb because I'm dyslexic and read the card number wrong while she berated me in an intimidating tone, she then went on to… Read more

call me drama because she tried to charge the card two hours later after closing and I was at coles at the register checking out so money was spent and needed to transfer more to cover the $100. Nasty, derogatory and hates customers treats all like scum of the universe when things are not done immediately even tho she may take hours after speaking. Won't give you two seconds to think, will give you anxiety by the way she barks at you.

Edit to say- Both my wife and work full time and can most definitely afford $100 plus the week. We are getting our car fixed at the moment hence the need for car rental. We have already rented and picked a car up elsewhere. You are a hateful human. I told you I was dyslexic- you responded with- so not very smart. You didn't take the payment which had been sitting for almost 3 hours. We assumed YOU were not taking it until Monday when we would be coming in via a taxi. I feel like you just want to hate and make financial assumptions. We were at the checkout and just spent the money and were transferring more. I apologised multiple times for my disability. You were cruel and you were the one making it hard. It's not far and slanderous to say we can't get together such a tiny amount of money. Regardless you need to learn customer service. You don't get away with being horrible and demanding by calling people laughable and attempting to discredit them. You didn't do business in a timely manner one would think when you said you needed the $100 NOW you would charge the card at the time. You lack of empathy and emotional intelligence Is absolutely astounding. Grow up Debbie start doing business professionally, don't be snapper, demeaning and rude. For anyone else reading this- you only have to see the other reviews to see this is a pattern. Debbie is a narcissistic human, this is how she responds to everything and how she treats people on what appears to be her bad mental health days. Go to anyone but deb and the crew- you may land her on a good day or a absolutely nasty no stuffs given day like my wife and ourselves . You only have to see her response to me and others to see my claims of being treated like scum are warranted. Berating people and accusing them of nor having such a small sum of money is absolutely pathetic. Deb and crew are welcome to see our accounts for proof but they would not like to be made a fool of- and as iv said we rented a car for not one but two weeks not an hour later. Why would anyone mess around trying to hire a vehicle if they didn't have the money? Who stuffed YOU over that makes you think simple misunderstandings are people messing you around? What has happened to you that you think hard working people would what? Call up to play silly games with you? How you act is ridiculous not everyone is out to hurt you stuff you over deb, take 5 minutes to look at yourself and ur actions. We will be contacting a lawyer RE- you putting my wife's mobile phone number and full name on the internet. Also we live at fairfeild she works 40 minutes from us at fairfeild which is only 10/15 minutes from the city. We told you that Debbie. I think you have been very confused alot today- you were the first place we called to be clear not sure why that matters. Do you think it's lawful to post someone's name and personal number online? Is this how you handle things? Dox people? I did call to resolve this she swore at me at called me gay girls, when asked if that was a homophobic slur she continued to berated and attempt to intimate with yelling and swear words. We will have asked to have the mobile number only removed from her response to bring her response in like with the 1988 privacy act here in Australia. We will not only be contacting a lawyer but contacting OAIC now due to her drunk and intimidating way of speaking. We are not going to stoop as low as Debbie and post her personal address and mobile number doxxing her like she did to us over on Google.

Very frustrated with the whole experience. I booked a car to be picked up in Alexandria and paid the deposit and received a confirmation. On the date… Read more

of the pick-up I had not received any further information so get in touch with them to find out that they had never created the booking and it wasn't confirmed. The person on the phone was clearly confused. To their credit they tried quickly to find a solution which I appreciated however the only car available needed to be picked up before 4pm in a different location and was a different car than the one I had selected. I couldn't make it by 4pm and had to cancel the plans I had made relying on having the car. The next day I went to pick up the car at the other location which cost me $80 in Uber instead of going to the original location I selected in Alexandria. I picked up the car which was a fairly easy process. The car was however a significant downgrade to what I had booked and quite frankly a really bad car (an old MG3). I got in touch with the customer support team asking to change the car to an SUV or something else. They said they would look into it and come back to me, never heard back. Followed-up to get an update, they apologised for the delay and would come back - never came back. Then sent another email, no response. Another email 2 days later, no response. Another email 3 days later saying I wanted to return the car and wasn't interested in using Carly anymore, no response. A few days later I called asking to talk to the person I was dealing with, they said he was busy and would call back - never did. I called again a few days later and got through to the same person I was talking to, they said the emails got buried somewhere but no apologies. They offered for me to change to the original SUV but being quite an older model and the whole experience I preferred to stay away, I simply asked to drop it off in Alexandria instead of the location I picked it up in which cost me $80 in Uber to get there but they said it wasn't possible. Overall very disappointing experience, poor customer service systems and the cars are all quite old for the price. I've used other services like Karmo and Europcar subscription which seem to have more recent models.

Hire car good, then had a small crack in the windscreen day before returning. Claimed the excess as covered by insurance. Still waiting (7 weeks now)… Read more

for refund after 10 emails and one phone call. Not at all happy! Won’t recommend or use again, Terry from Melbourne Australia