Best Clothing Shops & Brands in Australian Capital Territory Canberra–Queanbeyan

the product fits well feels good and does what it’s meant to do. However not even 12 months on 1 pair is falling apart at the seams the other is… Read more

falling apart all over. Step one refuses to believe it’s a warranty issue and will only once out of courtesy replace just one pair. I have had briefs from k-mart at a fraction of the cost and last me 3-4 years before falling apart. This is bad business.

Service was good but the bra was way too big Show details

DONT BUY unless you are 100% on an item. How can an online service selling wedding dresses only offers gift cards in return? How can this be an… Read more

option without trying on a number of dresses?! I am now out of pocket thousands of dollards and cannot afford to pay components of my wedding. It is devastating.

Very poor experience at JD Sports Hay Street Mall. Bought shoes using a Visa gift card after staff confirmed it was fine. Item wasn’t delivered on… Read more

time and I was told I could return it, but instead of a refund, they only offered a store gift card.

One staff member even suggested I “sell the item myself” if I didn’t want the gift card, which was completely unprofessional. The manager was unhelpful, refused to give his name, and gave a questionable explanation about refunds.

Customer service was disappointing overall, including the online support. Would not recommend.

excellent purchasing experience!! received the items in time and satisfied with the purchasing Show details

I love my oddie but my dog loves it more lost it to her she sleeps under it every night Show details

Excellent product. This shirt perfectly matches its description: Lightweight, UV-protective, and quick-drying. I wore it all day on a recent trip and… Read more

it stayed fresh and odor-free. The after sales service is fantastic and communication is very efficient. I highly recommend this product

Overall the best company I have dealt with in a long time. Very quick to response to my query and fix the issue. Would 100% use this place again. Show details

They claim to have 5-star customer service — and while responses are quick, they are almost always the same cookie-cutter replies. I spent over $500… Read more

AUD on their clothing, only to receive items that were 15–20 cm off in sizing.

For example, a tube top advertised as fitted with no stretch and meant to fit an 86–88 cm bust arrived measuring around 71 cm.

I asked how a 71 cm top is supposed to fit an 86–88 cm bust, and all I got in response was that the “size guide reflects general body measurements” and is “not intended to represent exact garment measurements.” That still doesn’t answer the question.

I don’t see how anyone can rely on their sizing when there’s such a big mismatch and no clear explanation.

They eventually agreed to refund me to the original payment method, but framed it as a one-time exception and still expect me to pay $132 for international return shipping to get the refund.

Overall, it feels like they are more focused on sticking to policy than actually addressing a clear issue. I shop online a lot, and this is honestly one of the worst experiences I’ve had — I felt like I had to leave a review to warn others in all ways I can.

I ordered two items- from the Oxford online store. The service was efficient. I placed the order only a few hours ago, and it’s already been shipped! There’s always good deals and the clothing quality is great.

Excellent customer service I accidentally ordered the incorrect dress and within 5 mins (literally) the amazing customer service team had cancelled my order and refunded the purchase price. Absolutely amazing, thank you so much

Very bad experience, the parcels were already opened and repackaged with a tape , half of briefs I have ordered are opened without any packaging,… Read more

suggesting it’s returned items , when I contacted the customer service, they mentioned the packs are biodegradable and must have degraded during courier , Great with in 4 days the covered degraded .worst quality and I have to throw away as I don’t wear someone else items .

We ordered 2 outfits and the were wrong size. I went ahead and reordered in the correct size. In the meantime the company wouldn’t give a full refund so I was short changed!!! and feel completely ripped off. I’ll never shop there again Show details

The Acheline that I bought are great. Been looking for a while and finally I found them. Show details

Pathetic service Sent an item back Confirmed receipt via auspost Zero communication No call go through to any line I have left multiple messages and no reply or refund at all Pathetic service !!! Appalling I wouldn’t even give them a 1 star Show details

Love my new socks - warm and comfortable. Prompt delivery was a plus Show details

Purchased a few pairs of the women’s underwear and they’re not seamless and they claim. I’ve contacted the company 3 times to query whether I’ve… Read more

received the correct product and request a refund and they ignore all responses. No trouble previously with the men’s underwear but I’m pretty sure the women’s are just on there to accommodate the missing market and scam people. Beware. 30 day money back is false.

Pistol clothing a team of enablers!!! – Josh and his team are attentive, responsive and emphatic to their clients ideas, and requests! They are growing as a business but they have retained still the most important part of transacting the element of human touch! You won’t be disappointed! Show details

I absolutely love their designs! I have several pieces in my wardrobe, and their clothing is always beautiful and well crafted. Although I had one… Read more

package go missing, I emailed them and they promptly refunded me with ease and professionalism. Their customer service is excellent, and their designs are top notch. Overall, a fantastic experience!

Lisa (Customer Care Specialist) was very quick to help with my orders. Responded very fast, kind, and explained step by step on what should be done.

Payson Midi Dress - Peach Abstract As pretty in real life as it was online!! Bought for a special occasion that hasn’t happened yet but I can’t wait… Read more

to wear this gorgeous dress. The belt and button details are even lovelier in real life, but it is soooooo long. Practically maxi length on me so I’ll need to have it altered. Sizing seems accurate and consistent with other brands. Love it

"The shopping experience was effortless. Buying online was new to me ( at the start) and Lifeline was my first interaction in the forum. I found… Read more

it to be perfectly organized and easy to navigate. I've bought many things over the past few years and on the whole the items have been in incredible condition and mostly priced affordably although sometimes the prices have been a little too high. I also found if there were any issues with items they were dealt with quickly and efficiently. Great shopping experience.

Very comfortable and stylish sandals. I would definitely recommend these sandals Show details

Defects - No response – Seems to be a trend in the feedback provided by others when a complaint is made to Tackle on the quality of their undies ( I too have a new pair with… Read more

a hole in them). I have logged 3 emails seeking feedback on what can be done. Tackle does not respond.

I had a store credit with iconic, I ordered multiple items and once the credit was applied it charged my card the left over. I returned several items… Read more

and they refunded me in credit and would not refund the card payment they put in, despite there being enough credit to cover the cost. Why would I pay extra when I have credit. I am going to dispute with paypal.

Friendly staff very helpful . Would recommend to everyone who is struggling to find good bra of their sizes .

Great bra, very comfortable and looks really nice. Highly recommended. Show details

Very happy with my boots. Also great value for money. Thank you very much!

Sam is an exceptional salesman had an amazing service Thank you Show details

Whilst on holiday my affair with Boody began by purchasing wonderful pull on long pants and matching top. So soft and easy to wear and then decided… Read more

on 2 more singlet type tops. The product is great but they need to produce more colour. I now have 2 pairs of their socks they too are terrific. Its s great product and environmentally friendly.