Best Kitchen Renovators in Victoria Melbourne and Geelong

I would NEVER recommend this company to anyone. Individual trades were professional, but the overall management of our laundry renovation was not. … Read more

It has been disruptive and emotionally exhausting. After you have paid for the whole job upfront, service nose-dives. They failed to deliver in terms of time, cost, AND quality. So many mistakes and delays. Communication non-existent. Zero accountability. We're more than 6 weeks into a 10-day program and still not done. For such a small project, the project manager seems to be way out of his depth. I understand that things don't always go according to plan, but it is ridiculous it could take so long to swap out old joinery for new. What we have doesn't even match the measurements of the drawings we signed off (eg a counter that was supposed to be 655 deep is 640 at one end and 630 at the other (so tight they couldn't fit the tap behind the sink and had to mount it on the sink's frame!)). In an attempt to get our laundry up and running again, we have had to make design compromises galore and constantly rearranged our calendars (often with less than 24 hours' notice). To give you just one example of how frustrating it has been, I had to drive to the show-room to find someone to talk to (about my washer-dryer which had been outside for a week) because not one of the contact people was answering their phone (counter staff were rude and all they did was promise the store manager would call me back - he never did). If you haven't paid your deposit yet - DON'T - save yourself the distress and disappointment and stay away.

We couldn’t be happier with the incredible job Krauss Kitchens did on our brand-new home. Paul Krauss was exemplary throughout the entire process,… Read more

providing outstanding care, attention to detail and a genuine commitment to customer service.

From the very beginning, Paul took the time to listen to our ideas, understand exactly what we wanted and, most importantly, he absolutely nailed the brief. The finished American Oak kitchen and laundry are simply beautiful and have become one of the standout features of our new home. The quality, craftsmanship and attention to detail are exceptional.

It was a pleasure dealing with someone who genuinely cares about his customers and takes pride in delivering a quality result. We highly recommend Paul and the team at Krauss Kitchens to anyone looking for exceptional workmanship, personal service and a beautiful finished product.

We’re absolutely delighted with our new kitchen and highly recommend Rosemount Kitchens to anyone planning a kitchen renovation. After visiting… Read more

their Oakleigh showroom, their designer completed a home visit and provided a quote that fit within our budget.

The whole team was professional and gave us great confidence throughout the process. Our project manager was exceptional, he communicated clearly and kept everything on schedule, and all the trades were skilled, friendly, and always cleaned up after themselves.

Now we are enjoying our beautiful kitchen that reflects great quality and workmanship.

Anita & Denis

Great service.even though there were a couple of in correct cuts on the stone .the turn around replacement was excellent.the guys were all very nice also.

For our custom kitchen replacing a 25 year old one. We were recommended this company by friends and we were not disappointed. They are a well… Read more

organised team of workers. We were happy with the service right from the planning to the very end. We went into the showroom several times before deciding and always felt the service was friendly and helpful. No question from us was regarded as trivial. Once the design was decided we agreed to the fixed price and went ahead. The company aims to have a functional kitchen by the end of a week. The assigned project manager with the company was always willing to discuss any concerns- indeed welcomed them. He was very diligent in his followup and checking on the schedule of works. Their service and the quality of the kitchen was beyond expectations! I couldn't see any cost cutting on their behalf. Transactions were transparent and we received a quality service and product- not cheap but I believe the company prides itself on continuing with their good product and reputation. Their end goal was a happy customer. It shows in the end product- and the recommendations supplied to us for tradespeople proved to be quality work also. Highly recommended.

Absolutely hands down the worst experience and NEVER should be an option to select if you are considering. More than 6 months after the initial… Read more

contract was made we finally are rid of contractors. They market themselves as so much more and detract from the brand reputation of Freedom. There is so much talk about "CUSTOM" during the enquiry process and design only to later discover that all diagrams and measurements asked to sign off on are simply "illustration purposes only" and the thieves who run the business hide behind the claim we are a supply-only joinery company. The service has been atrocious from the designers, the failed & wrong deliveries and the so-called "Customer service" has been non-existent. And all of this for the privilege of investing more than $40K on what could have been bought from IKEA or Bunnings and installed for much less - after all NOTHING provided was custom and is all what suits the supply only joinery company that markets itself as "Freedom Kitchens". Perhaps these criminals consider freedom as being a dictatorship whereby unassuming customers do not have any choice and must pay in full 100% before the pre-fabricated panels are dispatched from the warehouse. Also, numerous emails to Freedom Kitchens management & Freedom itself have gone both unacknowledged and unanswered which is a further disappointment that a customers concerns and anguish have gone unnoticed further confirming that the criminal-like behaviour of this business. I can assure you that the service and product I received for $40K is nothing like the service and product that is marketed by this organization nor how they are perceived on supposedly quality programs such as The Block. To confirm my beliefs on the nefarious actions of this business, every single trade recommended and used by this organization, from the delivery through to the installer, plumber, electrician and glass splash back ALL unanimously volunteered that EVERY SINGLE job they do with Freedom Kitchens has dozens of issues leaving customers frustrated. Sadly and again regrettably having chosen Freedom Kitchens, less than 3 weeks after install, I already have faulty components showing up despite their assertion that only "Premier Grade" equipment is used. The draws are poorly constructed with the sides and backing falling apart having never even been screwed in and awaiting a response from them to claim the 7 year warranty. Seems that they have all my money are will only speak to me if I want to replace the brand new "designer kitchen" that they have just supplied me. Caveat emptor - Let the buyer beware.

I honestly cannot speak highly enough of Kitchens U Build (KUB) Capalaba and especially Tracie — she was phenomenal from the moment we walked into… Read more

the Capalaba store.

To be completely transparent, I was a very reluctant participant at the start. I wasn’t convinced we even needed a kitchen revamp and I was absolutely adamant that I wanted only white cupboards and a white benchtop. That was the first time (and definitely not the last!) I heard Tracie gently ask, “Are you sure?”

What followed was nothing short of mind-blowing.

Tracie introduced ideas we had never even considered — and somehow they turned out to be exactly what we wanted. There were no pushy sales pitches, no pressure, just patience and expertise. She worked with us while we dithered over decisions and she very quickly realised that I’m a visual person. Instead of telling me how something would look, she showed me. She patiently walked me through layouts and finishes, waiting for me to catch up with what she already knew would work beautifully.

Tracie didn’t just help us choose cupboard facings and benchtops — she completely reimagined our space. Working solely from our badly hand-drawn scribbles (and without ever seeing our home in person!), she suggested shifting a wall by 60cm. That one change transformed how we could use the entire wall and dramatically improved the functionality of our kitchen.

She helped us design not only our dream kitchen, but also a butler’s pantry/laundry that is both stunning and incredibly practical. We knew we had absolutely nailed the design when I realised I can literally spin in place to unpack the dishwasher — no more walking all over the kitchen to put things away. It just works.

Once everything was selected, checked and rechecked, installation was booked in. Unfortunately — and through no fault of KUB — the installation coincided with Cyclone Alfred and we lost power for five days. Yet even then, KUB went above and beyond. Bruce turned up with his generator and radio and just kept building cupboards like an absolute professional (and tolerated having a 5 and 1 year old under his feet). That level of commitment and dedication speaks volumes.

We did experience a couple of minor hiccups — the porcelain backsplash didn’t align perfectly, and the stone contractor installed stone instead of porcelain in the pantry. But once again, Tracie handled everything immediately and without hesitation. There was no argument, no defensiveness — just swift action to have everything corrected as soon as possible at no additional cost to us.

When the kitchen and pantry were complete, Tracie personally came out to inspect everything herself to ensure it was perfect — and it absolutely was.

We cannot thank Tracie and the entire KUB team enough. They didn’t just renovate our kitchen — they transformed our home. Their patience, creativity, professionalism, and genuine care made what could have been a stressful process an incredibly positive experience.

If you’re considering a renovation, do yourself a favour and visit KUB Capalaba. You’ll be in the very best hands.

Just had to walk out of good guys Geelong. The worst experience I have had in a shop. I step one foot in the door and I’m blocked by someone asking… Read more

what I’m looking for. I just wanted to navigate myself, but I asked for the Kinsman display. I get walked down there and bombarded by the Kinsman sales person, and the need to make a 2 hour appointment. I know the measurement of the wardrobe, I just wanted a basic quote or idea. We then get told minimum price for a wardrobe is $4k. WHAT!

All I wanted was to talk to someone about the design, get a basic idea of price and maybe have a bit of a design consultation there. If there is no one else there and you have a full display, why can’t I be walked through the designs, do a quick mock up of what I want and get a price? What’s the point of having the display. Why do you have staff at the display that can’t put a quote together for me. Why do a need a design consult appointment - I’m here now. The process is so backward and a waste of my time.

Also the preferred consult is at our house, why? When all the materials and examples are at the display. You’re not going to help me choose colours, there are only a hand full and to make it even simpler, we just wanted white.

Never going back to good guys again. The experience was nothing like I have experienced before. Backward, slow and old school sales techniques to get you deep into the process and not realise how much money you are wasting.

Our custom build quote was $1000 cheaper than the minimum $4000 at Kinsman. And I’d rate IKEA’s quality very close to the same as Kinsman.

We recently completed a full kitchen renovation at our home in Doncaster with Smith & Smith Kitchens and couldn’t be happier with the result. From… Read more

the initial consultation through to final installation, the entire process was smooth, well organised, and professionally managed. The team really took the time to understand what we wanted and helped guide us through the layout, materials, and overall design to make the most of our space.

We had a clear vision for a modern, functional kitchen with custom cabinetry and high-quality finishes, and they absolutely delivered. The attention to detail was excellent, and the final result exceeded our expectations.

Communication was another standout. We were kept informed throughout the entire renovation, timelines were clearly outlined, and everything was completed on schedule — which made the whole experience feel stress-free.

If you’re in Doncaster or surrounding Melbourne suburbs and looking for a reliable kitchen renovation company that delivers premium results, I’d highly recommend Smith & Smith Kitchens.

Excellent service, great trades, finished product is excellent, highly recommend

We are loving our new verto kitchen.From start to finish excellent help and knowledge from all tradespeople and staff. Definitely recommend

We have used Impala Kitchens twice now, and on our most recent renovation they went above and beyond. Along with our new kitchen, we had our bathroom… Read more

and laundry completely renovated, and we are extremely happy with the result. From start to finish, Impala Kitchens were professional, efficient and incredibly easy to deal with. They organised everything for us, including the trades, installation and warranties, so we really didn’t have to worry about a thing. Their after-sales service is also exceptional. We had a minor issue after the installation, and it was resolved extremely quickly and professionally. The courtesy and helpfulness of every staff member we dealt with was first class. Impala Kitchens are fully licensed builders, and their attention to detail, organisation and customer service are second to none. We have absolutely no complaints and would highly recommend Impala Kitchens to anyone considering a new kitchen, bathroom or laundry renovation.

Michael Bekir

We went back to Nicole to get a kitchen cabinets done after she designed cabinets for my two study rooms. It's such a beautiful additional to the kitchen, I'll just let the picture speak for itself. Still work-in-progress.

Happy with the job – Professional, on time and good results. Communication was generally prompt.

A Piece of Art – Clayton's Alfresco's have worked with us for a quite a period of time, to ensure we got our project right. Nothing was to big or to small, & in… Read more

particular, their salesman Ben, was terrific to deal with! The end product is something that has exceeded our expectations, and has drawn quite a few compliments from our guests. I must say I really enjoy lighting up the barbie and cooking for the family and friends now.

From start to finish, my wife and I could not fault United Stone Melbourne in any aspect of their business. Their pricing was extremely reasonable,… Read more

the staff were friendly and helpful, and everyone — from the owner through to the installers — was highly professional. We were kept informed every step of the way via SMS updates, whether it was for the initial appointment, the kitchen measurement, or installation day, when we were even provided with a tracking link so we could follow the installation team on their way to our home.

The entire operation reflected genuine professionalism and attention to detail.

Without hesitation, United Stone Melbourne would be our first choice for porcelain benchtops.

Nick and Gino were fantastic to deal with. Every aspect of our dealings with both of them, from initial discussions to completion and instal of the dog were perfect. Could not be more happy with the end result and highly recommend this company.

Worst customer experience from design to warranty – I wanted to bring to your attention a recent experience I've had with Good Guys kitchens from a kitchen installation and the subsequent service we've… Read more

received. From the very beginning, the process has been less than satisfactory. When we were in the design phase, the designer seemed more concerned about their soccer game than helping us. This lack of attention to detail carried over into the installation phase, where we were told we were short on cupboards and had to revisit the designs all over again. The warranty process has been equally frustrating. The customer service and support have been disappointing, to say the least. We've had our kitchen for only a few years, and the laminate has already started bubbling badly. To make matters worse, the colour we originally chose has been discontinued, and their suggestion to match it with what they have in stock is not feasible since it won't match the existing colour in the middle of the kitchen. Additionally, we have had ongoing issues with soft closing hinges, drawer runners and slides, despite paying extra for a 25-year warranty. Now we are being told to deal directly with the supplier, which is not acceptable. It feels like we paid a significant amount of money, only to be left with the impression that our problems are not their concern. In summary, the product and customer service have been subpar. I wanted to share this with you in the hope that we can address these issues and prevent similar experiences for others in the future.

Dom and his team renovated our old bathroom with excellent result. They were very professional all the way, finished the job on the agreed schedule… Read more

and budget, and solved unexpected issues to our satisfaction. The quality of work was also good. I have no hesitation in recommending them.

From start to finish, the experience exceeded my expectations. Matt coordinated the installation flawlessly, ensuring everything stayed on track and… Read more

went off without a hitch. The tradespeople were skilled, professional, and a pleasure to deal with. Combined with their excellent pricing, it's hard to fault the service. Highly recommended.

Extension Factory - Heartfelt thanks to Angela B. and Dannie K. My extension was originally built by The Extension Factory back in 2000, and even… Read more

after all these years I still look at the home they created with absolute appreciation. What began as a modest single storey, two bedroom, one bathroom home became a beautifully designed double storey residence with five bedrooms, a study, and 2.5 bathrooms. The workmanship was exceptional, and every person involved in the build was professional, respectful, and easy to communicate with. I was kept informed step by step throughout the entire process, which made the experience smooth and stress free. Recently, I needed to obtain information about the original build, and I contacted the office for assistance. This is where Angela B., the Office Manager, truly shone. Angela was incredibly kind, patient, and genuinely committed to helping me. Despite the age of the project, she went above and beyond - locating my job in their old handwritten sales register I also want to extend my sincere thanks to Dannie K, who worked alongside Angela. Together, they were even able to retrieve the payment records from their archived database. I am deeply grateful for the time, care, and attention they dedicated to retrieving these documents, especially given the limitations of records from over two decades ago. The information they provided has already been extremely helpful. To Angela, Dannie, and the entire Extension Factory team: thank you for your professionalism, your kindness, and your unwavering commitment to your clients - not just during the build, but many years later. You were wonderful in 2000, and you remain wonderful today. Keep up the great work

We had our kitchen cabinets installed 13 years ago and only recently had to change a pantry hinge. Gabe was absolutely fantastic with his customer… Read more

service helping us out with the spare part which was not available elsewhere. Couldn’t be happier with their after care customer service. Thank you.

My experience with Select Kitchen, firstly we had personalized design consultations that help maximize all spaces with superior design ideas compared… Read more

to competitors and a stress-free project management experience from showroom visit to final completion. Their professionalism in handling unexpected issues in my kitchen was highly efficient and maintaining a high standard of workmanship throughout the installation is highly recommend them. Thank You, Select Kitchen

I used Sentup for my Ikea laundry installation and I couldn't be happier! They were able to install quickly and professionally - Steven was great to… Read more

deal with and Vasko, Ahmed and Marty did a brilliant job with the installation. I'm in love with my new laundry and being in such a pretty space makes doing the washing much less of a chore!

Panda Kitchens at Warners Bay Jason and Janene were absolutely amazing, they went above and beyond. They were so friendly and by our side through… Read more

every step of our kitchen from design to installation.

Communication was wonderful, so easy to contact and kept us updated with how things were going. They delivered our kitchen in an extremely timely manner. Their installation team were absolutely amazing, punctual, polite and friendly.

With a magnitude of options, they catered to our every desire, their kitchens are made from outstanding quality materials at a reasonable price.

They created my dream kitchen!

You too can have that lux kitchen all your friends are envious of.

I highly recommend you call Panda Kitchens

Addit: After our review (below) was published, Euro contacted us. They had identified a manufacturing fault and had taken steps to rectify it with… Read more

their suppliers. They were apologetic, acknowledged the issues we experienced should not have happened, and assured us they have taken steps to prevent it happening again in the future. They appeared to be genuine and sincere in their apology, and made no attempt to make excuses. Hopefully this experience of ours is a one off, as the kitchen appears to be of good quality and now the BBQ is working we’re happy with the outdoor kitchen.

Euro review

We bought an outdoor Euro Alfresco kitchen (to go on to a new pool deck) at Harvey Norman – but the problem is not with Harvey Norman, but with Euro. (1) After we paid the deposit on an $18000 outdoor kitchen, we were told that Euro would not even start to build it until the pool deck was built (which would be several months away). The supposed reason was to make sure that the kitchen would fit on the deck and the deck would be strong enough to hold it. This was despite us sending Euro the architectural plans and the engineering plans (and we had designed and engineered the deck to hold this kitchen as well as a clay pizza oven). Euro just completely refused to budge, even when we offered to pay the full amount up front. (2) Not surprisingly, after the deck was built, the installer came out, took 1 look at the deck and said yep, the kitchen would fit, and gave the go ahead for Euro to start building it. We were told it would take 6 weeks to build because we ordered a “custom built kitchen”. The kitchens are supposedly modular, and we ordered a design from their catalogue without any modifications. (3) After 5-6 weeks, we were told the kitchen was built, but the installer was away overseas on holidays for another couple of weeks. Yep, in a major Australian capital city, they have ONLY ONE installer!! (4) Kitchen finally installed, we had our first BBQ, and it didn’t work properly! Burners were going out within a few minutes in random orders!! We contacted Euro, and they blamed a whole heap of things – wind (this is an outdoor kitchen!), incorrect installation of gas connection (despite the wok burner connected to the same gas supply with the same piping worked perfectly), incorrect kitchen installation (their installer installed the kitchen!). (5) The repair technician came out and confirmed the problem was with the BBQ, and was unable to fix it. He also told us about multiple similar issues with Euro BBQs in Brisbane, suggesting a manufacturing issue. He checked the gas connection again and gas pressure / flow – no problems. (6) The repair technician came back a few weeks later – Euro told him to replace the gas hose!! He actually realised the hose Euro had sent was an inferior quality hose with a smaller regulator and lower flow rate, so he didn’t even bother. (7) It then took a few weeks and multiple phone calls to the repair company – the delay this time was with Euro sending replacement thermo-couple valves which was what Euro wanted to try to replace next. He came out, took the BBQ apart, and discovered that the installed valves were all different sizes!! One of the valves could not be replaced as the valves Euro sent did not fit! The technician replaced the other valves and repositioned them, and that seems to have fixed the problem, for now. (8) And the final thing – the installer couldn’t even hang the cupboard door straight and they didn’t close properly. Emails to the installer and Euro Alfresco went unanswered (and delivery tracking show they were delivered). I managed to adjust the hinges and rehang the doors straight myself.

Their decision to not even start building the kitchen until the deck was completed was unfathomable. The after-sales customer service was just shocking. The technician told us today that they now have 6 Euro BBQs all with the same problem just in the past couple of months, suggesting poor design, manufacture, and / or quality control.

About ten years ago, I bought a custom entertainment bench from the team and this year I went back to them for a sink/vanity for my bathroom reno. I… Read more

had a few customisations on the length that they were able to accommodate easily. I choose the Karla Semi-recessed which was great for my smaller downstairs bathroom. Once again so happy with the outcome.

We are so happy with our new kitchen! The shaker style cabinetry looks fantastic, the no silica marble stonebenchtop is stunning and the installation… Read more

was done with real care (thank you Rick). Rod kept us updated the whole way through the and were always easy to communicate with, which made the whole process stress-free. We would happily recommend Kitchens Direct at Woolloongabba to anyone looking for quality work, great price and service.

We would love to thank Mint Kitchens, kitchen designer Marzena and Rath showroom manager. Our kitchen is above and beyond in design, appearance,… Read more

workmanship and their customer service is excellent , this is our 2nd kitchen by Mint Kitchen and they have again shown why they are the best. Regards Kevin & Amanda

Outstanding service – Had a massive water leak on Christmas day. Could not get a plumber to come out (Mt Eliza) for weeks. Found Justin of J&G Plumbing and he was able to… Read more

come out in the New Year. I had excavated the leak and Justin fixed the broken pipe expertly. His fee was a fraction of what other plumbers had quoted (they all said "the holiday period is expensive"). Justin was friendly and professional.