Best Home Renovators in Victoria Melbourne and Geelong

We just got our bathroom resealed, and I was so impressed! Impeccable work ethic, professional and high quality work! The technician Jolex and the… Read more

sales consultant Kylie went above and beyond. I've never engaged with a company before to reseal our bathroom, we noticed a water leak and lots of mould, and I was a bit uncertain how the whole process was going to be like. Everyone was on time, came when they said they would come, did most the work with minimal disruption and very considerate, clean and impressive.

I have had my roller shutters nine months now and they have been fantastic. They add to the visual appeal of the house and they insulate against… Read more

noise and temperature very effectively. The sales and installation process was trouble-free and conducted in a very professional and efficient manner. My only gripe, and the only reason for three stars instead of five, was that I experienced a complete "fob-off" by the Production Manager when I tried to obtain after-sales service. He simply didn't want to know and other than trying to have me fix it myself, didn't seem to want to help at all. I would still recommend Australian Outdoor Living for roller shutters but I would warn potential buyers not to expect too much if they need help after installation.

Windows and sliding doors replaced most efficiently. Consultant Michael gave excellent advice and Shayne installed all windows and doors in one day. A really outstanding result...Can't believe the visual improvement to our unit.

Everything went really smooth with the installation. The noise reduction has been amazing and has significately improved our home confort.

We did our ensuite shower last year and Sam did a very good job, very happy with his work. We got Sam to do our 2nd shower today & once again… Read more

excellent result. very happy with his job. We do highly recommend Sam to anyone out there requiring his service you will get a very experienced and professional tradie.

We had roof seal come out and quote. We had a roof paint and rescrew in cairns. My downfall was the name “roof seal” I thought they used… Read more

special paint etc and the roof wouldn’t need attention for years.

After the job was done, the paint they applied was thinnly applied. Totally different to what I expected. Further our roof, which never leaked, developed a leak. Credit to the local contractor who came out and tarped the leak and eventually fixed it, however now I know a leak was made and am constantly on edge when we have rain.

The local contractor was obliging.

Since that time our roof started going back to a mouldy look. I personally feel they used a crap paint and was applied thinly.

Biggest problem with Roof Seal, is now they no longer have any contract in Cairns numerous calls to their office in Townsville and numerous promises that they would be attending, nothing left holding the bag so to speak

I do not recommend roof seal, I was l lulled into believing that they were a professional outfit and as their name suggests seals the roof. All they are a contractor painters that work under that banner and the company themselves don’t do anything to address concerns and no follow-up.

If you’re looking at getting your roof painted, I would suggest scour a local Painter. I would never use roof seal again and especially if you’re in Cairns there is no one here that works under that banner.

I’ve spoken to a local Painter that said my roof does need repainting although it was only done approximately three or four years ago

After a three-year process regarding a warranty rectification for a shower screen installation from a previous glazier from Jim’s Glass, who used… Read more

clear unsanitary silicone, installed the shower frame crooked, broke a tile when mounting the new frame, and didn’t install the piece that covers the top frame but left it out, and his response to that was “most people don’t look up there.” I made one more attempt to seek a resolution over a period of 3 years which required a month of my time for an unsatisfying result.

I didn’t ask for a new shower replacement, I asked for sanitary silicone and the bar which was not installed by the first glazier and chose to overlook the crooked installation and the broken tile. Eventually, I settled for white silicone so I could put these 3 years behind me.

The final resolution without needing to remove the current shower and start all over again, and risk further damage and frustration fell short and cost a month of following up via texts and phone calls such as this: Hi… we'd initially spoken about this on 28 August.[Tradesperson no.1] came by on 1 September, assessed the shower, noted discoloured silicone, questioned why I wanted the bar that was missing, took some photos, took no measurements and left. He did not communicate what happens now. I followed up on 16 September with the GM. Another glazier now calls. [Tradesperson no.2] told me he’d come by on a Tuesday, but didn’t. He got busy. Today is 23 September. While you're looking into that [part], can we get a time locked in this week for the silicone work?

The GM called that evening, I got a clearer picture from that conversation why the delay. What happened to Tradesperson no.1 - he runs his own business. I was told about the GMs business expansion, he acknowledged I have been patient, and he admitted that chasing down parts is too much trouble, and offered a new shower in exchange for a 5 star review.

The following morning I text: "I considered what you have offered, however, I am clear on what I need. Tradesperson no.2 comes out, strips out that yellowed, mouldy clear silicone, replaces it with clean white silicone, and wraps up the loose ends without turning my bathroom into a construction zone. A straightforward fix, without time spent sourcing new tiles and without the bar, so I can put this three-year chapter behind me. I don't write Google reviews, I communicate directly, so you will need to understand this isn't a favour, this is a fix and honours the lifetime guarantee. My schedule has changed, and my time at home is coming to an end this week. Can this be done today/tomorrow?"

I thought that was clear, I thought he’d understood. Tradesperson no.2 came out that same day in the afternoon. He rang in the morning, informed me it will be sometime between 2-4pm, he said he’d text an hour prior, and he did all those things, and at 4pm he arrives and inspects the shower for the first time. Rather than stripping the clear sealant which is now 3 years old, he told me it would scratch the frame, and he said he'd bead one side and "show me to see what I thought" by going straight over the top of the old silicone. I'm not sure if he sanitised the area before he applied "bright white" silicone directly over the top of the old silicon, resulting in a lot of mixed feelings. Now what am I suppose to do? Be appreciative?

He said it would take him 20 minutes to complete the job. The lack of proper preparation, and why it left me with such mixed feelings after explicitly asking for it to be stripped out is evident by the photos attached. Thick white bead layered straight over the old seal, uneven edges, pasty corners, holes, bumps and the way the new material sits on top rather than embedding into a properly stripped joint completely validates mixed feelings. Why was this job dedicated 20 minutes at the end of the afternoon? Why did I smile at him on his way out and with appreciation when I was feeling frustrated by the solution he offered? The loss of trust this whole ordeal has caused, not to mention the time I’ve invested in waiting left me with the lingering feeling that they don’t actually care about doing the job right the first time.

On reflection, the rectification process should have been made clear and put in writing by the GM ‘before’ any work to rectify it was done so I wouldn't be put on the spot on the day by this Tradesperson, and in my own home. In my text to the GM, I wrote: "... I thought he'd remove the old silicone, but this was the solution he offered. He beaded one side and asked me to take a look. What was I going to say? No. I feel like I need to be appreciative for him coming out, but I’m having mixed feelings about this." Here’s the GMs comments via text: It’s fine silicon sticks to silicon you can go over existing silicon cutting it out would’ve been worse because it doesn’t come off completely. He said with the Shower Screen and the capping it’s three years old you won’t find what we need for it. And he said something about your tiles getting them re-grouted that’s probably a good idea.”

When we'd spoken the night before, the GM cited difficulties with matching parts and removing old materials and offered "a new shower for a five star review” and a week of waiting time. Three years had already passed since the shower was first installed and the frustration from that, which was then escalated to Jim's Glass Lead Divisional Support and Training person only to be ignored. No reply to the pics I was asked to send, and no resolution.

I acted in good faith when the new GM of Jim's glass had replied to the email I sent (again) in August 2026 because he wanted to resolve this. I understand he's inherited problems, and the glazier who installed my shower was one of them, and he wanted to rectify it. But why send someone to come by and assess it, take photos, and then not pass them on? Two weeks passed and I heard nothing back, which required me to follow-up. Then another glazier contacts me, asks me for the photos Tradesperson no.1 took, and arrives to my home, and asks me which bar is missing (after I’d sent him the photos). Why am I the one who needs to send photos, and follow-up over 4 weeks to find out what's happening, and ask when will it happen?

Tradesperson no.2 has 40 years of experience. 40 years of experience shouldn't mean 40 years of leaning on shortcuts, rushing a job into a 20 minute window at the end of the day, or beading fresh silicone directly over three-year-old, unstripped material. Experience is supposed to mean knowing how to do a job right the first time, respecting a client's home and time, and honouring a warranty without needing a month of chasing and text messages to get a basic standard met. Instead, that experience was used to justify a quick fix that left me feeling cornered in my own space. Why not just say, “If I go over the top of the old silicone, this will be the result months/years down the road, and I don’t want that for you.” That’s how experience behaves.

I feel irritated, frustrated and duped. Patience has not been a virtue when it comes to Jim’s Glass, and a lifetime guarantee has shown me that the job won't get done right the first time, or the second time. 40 years of experience does not mean a quality job. The previous glazier had 40 years of experience too. As a customer who chose Jim’s Glass to replace a previous shower, I paid for a product and service and received a lifetime guarantee and a loss of trust. This has not been a positive experience. I will need to find and pay someone else to come in and fix this. What good is a new shower replacement, when you are only as good as your tradespeople? They’ve demonstrated the quality they offer and have proven they aren’t a quality-service. I do not recommend Jim’s Glass for a shower replacement, and I will not be using Jim's Glass in the future.

Great service from start to finish. Customised to our needs. Highly recommend.

Our technician, Jacob, is excellent. Lovely personality, good communication skills, thorough in his work. The only issue is there seems to be a… Read more

communication gap between the office and the technicians. I was promised a service window between 8 and 12 which didn’t happen. My impression is that the office over promises and doesn’t fully communicate with their people in the field. That’s why i didn’t give 5 stars, nothing to do with Jacob.

I signed a contract in February 2026, after a lengthy 2.5 hr consultation with an unusual salesperson. I paid my deposit and manufacturing deposit of… Read more

$26,000. After delays, and delays, I finally got an installation date - 6 September. Just prior I get a phone call saying they do not have the finish requested on my contract. I was offered incentives for an alternative, which I do want or like. I am no longer in a position to install these windows. These delays I believe constitue an 'unreasonable' delay. The deailing I have had with Ecostar management have at best been unpleasant, manipulative and coercive. They are refusing to refund my deposit. I do not recommend any dealings with Eco star.

I highly recommend Discounted Patios! They were very helpful with decision making, great communicators and very professional. The final job was done… Read more

efficiently and the installers were prompt and skilful causing minimal disruption. Very happy with finished product

the best experience with Kevin in providing support and advise, much needed after a bad experience from the other supplier we initially went with.… Read more

will absolutely recommend Auswide Frameless to anyone across the board and will definitely go back for me future home reno plans.

I’ve had a very unfortunate experience with this company. Avoid them at all costs! Sales calls and quoting on a display model was so convincing - but… Read more

it was all a front! After over promising on a delivery date, then changing that goalpost after a deposit was paid and then under delivering on a date until I chased them up, due to family ill health I cancelled the delayed installation.

They refused to give me back my deposit - and kept it despite doing little but a few calls and emails! I am now taking legal action. So very sad to see an Australian business behave in this way!

Let me start with the end product - yes, I’m pretty happy, however dealing with Peter (owner of company?) was a nightmare. He is rude, dismissive,… Read more

forceful, arrogant and a liar. He takes ‘allowances’ for extra trades saying he will refund that money if not used - he then refuses to do so. Once he has your money - which has to be paid in full before the job starts (isn’t that illegal?) he won’t respond to phone calls, texts, or emails. We ended up taking him to DBDRV to get our money back - he treated them as poorly as he treated us. If you need a wardrobe you will get a reasonable end result from this company but make sure you have no dealings with Peter!

Karl Sowter has been servicing our lift for some time now. He is a wonderful technician, takes a lot of care and pride in his work. He is a very pleasant and friendly person. I would recommend him highly.

Absolutely disgraceful and appalling service that has been 'not supplied' by what we were told was a very reputable company. Very hard to get any… Read more

honest feedback from anyone and their total lack of empathy for our situation is disgraceful at best appalling at worse! If this is the best Queensland can do for Insurance Builders then we are in a lot of trouble! Ref No: JQRR03629

YOU CAN'T GO WRONG Putting in a new kitchen can be like navigating a path through a minefield. At the end of the day, it comes down to trust – can… Read more

you trust the design capabilities of the company you choose and that they have the skills and attention to detail that’s needed.

This is the greatest lesson I've learned after undertaking 3rd kitchen renovations.

Granite Transformations was abosrbed by Shore Renovations, so it's a whole new team these days and the team at Shore Renovations impressed me from the very start.

They were easy to deal with, design savy, they were there when they said they would be and addressed any issues or concerns immediately.

They even provided advice on ways to reduce the cost without compromising the result.

I would rehire them in a heartbeat.

Having just installed a Smartkit Pegola, I would like to drop a review, which is out of character for myself.. I found the product exceptional, my… Read more

plumber and builder were also very impressed. The simplicity/ strength/ quality and the straight clean lines of the product are 2nd to none.. Dealing with the people of Smartkits, was a very smooth process as well, which I find rare these days!! Anyway great product, couldn’t recommend it highly enough .. Cheers Craig Wonthaggi VIC

Highly recommend Mark from Attic group ! – Always a pleasure dealing with Mark from Attic group. Punctual, professional and highly knowledgeable, provides sound advice! Thanks again Mark for… Read more

all your assistance and help - I highly recommend Mark for all your attic conversions and skylight renovations!

Extension Factory - Heartfelt thanks to Angela B. and Dannie K. My extension was originally built by The Extension Factory back in 2000, and even… Read more

after all these years I still look at the home they created with absolute appreciation. What began as a modest single storey, two bedroom, one bathroom home became a beautifully designed double storey residence with five bedrooms, a study, and 2.5 bathrooms. The workmanship was exceptional, and every person involved in the build was professional, respectful, and easy to communicate with. I was kept informed step by step throughout the entire process, which made the experience smooth and stress free. Recently, I needed to obtain information about the original build, and I contacted the office for assistance. This is where Angela B., the Office Manager, truly shone. Angela was incredibly kind, patient, and genuinely committed to helping me. Despite the age of the project, she went above and beyond - locating my job in their old handwritten sales register I also want to extend my sincere thanks to Dannie K, who worked alongside Angela. Together, they were even able to retrieve the payment records from their archived database. I am deeply grateful for the time, care, and attention they dedicated to retrieving these documents, especially given the limitations of records from over two decades ago. The information they provided has already been extremely helpful. To Angela, Dannie, and the entire Extension Factory team: thank you for your professionalism, your kindness, and your unwavering commitment to your clients - not just during the build, but many years later. You were wonderful in 2000, and you remain wonderful today. Keep up the great work

I have made renovation to convert family lounge in to more bedroom type and it was a fantastic team of Jamie, Andrew, Glen and Frank to deal with… Read more

from installation of the barn door and finish by painting. Boys, thanks so much for your professional work and job done beautifully. From home owner in Mickleham

Stunning carport made with quality marterials. I appreciate how they approach us the great idea on how our new double carport will would turn out. Great team!

Thank you so much fir my landscaping you did a great job and worked really hard

Smith & Sons recently completed a renovation and extension to our 1960s home. We are thrilled with the result which was completed 2-3 months earlier … Read more

than estimated. Our project manager, Marcus did an amazing job organising all the trades and keeping us informed about timelines and what to expect throughout the whole process. He was very approachable and understanding of our preferences. The quality of the work from all trades was excellent. We highly recommend Smith & Sons to anyone planning an extension or renovation.

The basic product is ok however the system is technologically backward (the louvres are operated by a handheld remote - no app available except in… Read more

NSW AND no matter how many times you set your preferred position for the louvres as soon as it rains and the rain sensor operates the system resets to a default opening position of 30 degrees). The absolute worst part of owning a vergola product is the so called "customer service". Well over a week and three phone calls to get a call back and then no capacity to do anything about my request to be able to set the louvres at my preferred position because "that's the way we've been doing things for decades". Seriously unless you are in NSW which is a separate company consider other alternatives before engaging with this organisation and consider carefully your tech needs before being hide bound by their blunt (as opposed to cutting) edge offering.

I'm back with more complaints! Absolutely useless, my house flooded guard lasted 2 years then disintegrated, screws came through my patio, bad installation and a very bad product! Do not go near these cowboys with a 40ft pole, bunch of bast....!

Disappointed – I was provided with a quote based off photographs and floor plans. The quote was exceeded on the day and this was not consulted. I was charged for… Read more

a skip bin which was not provided. I was charged for works that had not been undertaken (eg removal of the toilet, when the plumber had already done this). The job was not completed to satisfaction, with tiling remaining in the laundry that I require to pay the tiler to remove, with tile glue left on the floor I spent an hour scraping up myself. After complaint, the manager removed skip bin charge from the invoice, but that was it. I paid the reissued invoice as I do not leave others out of pocket, but I have cancelled this company for the pre-booked removal of my ensuite bathroom next month. I am very disappointed.

About ten years ago, I bought a custom entertainment bench from the team and this year I went back to them for a sink/vanity for my bathroom reno. I… Read more

had a few customisations on the length that they were able to accommodate easily. I choose the Karla Semi-recessed which was great for my smaller downstairs bathroom. Once again so happy with the outcome.

BUYERS BEWARE. NOT RECOMMENDED. My client came to collect his product. It had been paid for. It was unable to fit in his vehicle by 2cm due to the… Read more

packaging on the product. He went to remove the packaging and was told he couldn't do that and they took the product away. Totally removed it from his access! Two other staff members told him he had to return with a bigger vehicle and that he was not permitted to remove the packing from hi own paid for product. My client, who lives on an island explained that he had traveled an hour to collect and that a vehicle ferry was also involved. He explained the logistical difficulties involved but these staff were adamant. Next the CEO comes out and says the same. Go away and come back with another vehicle. You can not remove the packaging from our product and then load it into your vehicle. My client wasted half a day and several hundreds of dollars. I'd advise anyone looking to use this company to look elsewhere. The level of customer service ranks about as low as it possibly could. As a customer you get to choose and vote with your wallet. Take your wallet to another company where you are treated with integrity, fairness and decency.

I had a mild stroke last year, so my wife was keen to have a lift installed in our 20 year old townhouse in Beaumaris. Vic. The townhouse was already… Read more

provisioned with a lift well, so made things a little easier. We approached Platinum Elevators after also talking with others, but found Platinum particularly Felicia and Hannah exceptional in experience and knowledge of the lifts. There was a waiting period of about 6-7 months for the lift from Italy. Then the lift was installed mainly Hayden, Shae and Jai. Hayden didn't say much, just got down to business and was never flustered with the installation. He and the Team at Platinum did a fabulous job!