Best Superannuation Funds in Western Australia Perth

I was so relieved when I found future super. I refuse to continue funding the dystopian vision of the alternative superannuation providers.

Been with Unisuper for many years - always helpful and efficient.

Esuperfund managed my smsf for 17 years. Informed it that as result of bad customer service by ANZ bank following 53 years being a client, I no… Read more

longer wanted their link. PROBLEMS STARTED. Told me I had to estimate minimum super withdraw myself. Failed to effect an agreed share transfer via ebroking ( worst broker I ever had misfortune to deal with...awful at communication and processing but good at renigging on promises). I requested transfer from Accumulation to Pension account. Told they'll follow up. NEVER DID. Conducted a search of emails on ES portal to ascertain who said whst and when. EMAILS RELATING TO SHARES TRANSFER WERE MISSING AS WELL AS A FEW OTHERS. I verified manipulation by analysing number of emails between dates and checking the totals at bottom of each page. STARTED COMMUNICATING VIA PRIVATE EMAIL AS SAFEGUARD! Informed ES I no longer wanted their admin. FAILED TO INITIATE COMPLAINT AS REQUIRED OF FINANCIAL FIRMS. Offerred me refund of annual fee. I REFUSED TO BE BOUGHT OFF. Issues arose with so called seamless filling of tax return items. MOST CONCERNING WAS MANIPULATION OF AUDIT. AEL electronic signature panel variations. Presented me with blank panel without signature, printed name and date signed. I demanded the AEL WITH MY SIGNATURE IN THE PANEL. What I received WAS NOT the signature I had used and there were three different versions of the way I was supposed to have signed. HAVE REPORTED ANOMALIES TO ASIC and ATO. To protect myself I diarised, took screen shots and photos of foregoing occurrences. Should have done this years ago when ES Did not reply to my questioning fees charged im relation to what was indicated to me. Out of the blue ANZ sent letter to a former trustee of my smsf, who does not bank with ANZ, to my home address. Suspecting collusion between ESUPERFUND and ANZ I demanded explanation. Reply from ANZ was commensurate with my banking experience. When I locked horns with Esuperfund it said it would protect its reputation. I SAY BRING IT ON! I deal in facts not assertions and $$$.

Best service, very Professional and helpful. They make our life so easy, couldn't be more happier with them. We have been with them for several years… Read more

now. When I look back at our previous Accounts, I realise our poor their practices were compared to these guys.

Unfortunately I have not had the best experience with verve. The member experience when they were acquired was a pain and I have found that it's… Read more

very difficult and convoluted to find clear information about the performance of my super both before and after the acquisition. When do you find the info you're after, you realise their investment returns are not great compared with other super funds.

For this reason, I decided to leave verve. I submitted all the required documents for a rollover and heard back from them saying they needed my ID to be certified. No worries, I went and got my drivers license and passport certified and sent it back to them. Then, a few days later, they came back again and said I needed my marriage certificate to be certified. No worries, I did that and returned it. THEN they came back to me for a THIRD time saying I now needed certified copies of my new drivers license and passport in my married name, despite submitting three certified documents already. Fair enough if they have this process in place, but why would I not be told upfront everything that needs to be submitted and certified? I have now had to go out of my way three seperate times to get documents certified as it doesn't seem they know what they're doing or what's required.

Made me happy with my decision to leave.

I have been with them for over 10 years and they have been excellent. They get back to me immediately with any queries and they have been very… Read more

helpful as I am not particularly computer literate.They are very efficient and I have complete confidence in them to keep up with the changes in legislation over the years. Their charges have been very reasonable.

Highly recommend SMSF Australia I recently engaged the company to assist in my SMSF tax return and audit. From client set up through to the completion of the tax return and audit the entire process was simple and efficient.

I would like to say a big Thank you to Sage. She has fantastic customer service and l really appreciate her support. Thanks so much Sage. Deb x

The team at SuperConcepts have been a great support for our SMSF. We've found them very responsive and capable with the most complex queries. Timely submission of all required paperwork and reasonable rates. Appreciated Nick S.

It was a pleasure dealing with Stake Super for my SMSF setup, and especially with Saleh, who was very proactive in answering questions and providing… Read more

support throughout the setup process.

A few pending actions with other team members were also picked up and resolved spontaneously, which helped keep everything moving forward without unnecessary delays. The whole process was quick, easy and well coordinated, and the team was always available whenever support was needed.

Overall, a very positive experience with Stake Super and the team. Highly recommended!

Had a great experience with Xpress Super. The team was prompt, professional, and easy to work with. They made the whole process smooth and hassle-free.

I am writing with my sincere thanks for the wonderful care and effort staff at Australian Ethical Super have taken, by phone calls and by email, to… Read more

help me with my application to transfer my Australian Ethical Super to an Australian Ethical Account-Based Pension. Grateful thanks for your very outstanding work. Much appreciated.

Very informative and helpful for my first super meeting. Found out some important things that I had missed.

This is a super fund that I actually TRUST. Over the last couple of decades they have provided consistent quality support in regard to my policies… Read more

and insurance. I’m not sure where I would be without the advice and support that they have given me. I know that I’m in excellent hands with ART.

Ivan and the team at Redwood have been a fantastic group to deal with. Redwood set up and have been administering my SMSF for a few years and… Read more

arranged the loan for a recent purchase of a property within the SMSF. Very smooth process! I highly recommend them for all your SMSF and property needs.

Staff were extremely helpful and met my needs. I came away knowing my Super options better and that it is in good hands.

The service from Gavin was prompt & hassle free, Much appreciated Thank you.

My previous Super fund merged with Aware Super recently. I have found how marvelous Aware Super staff are helping a member with a problem or want… Read more

assistance. Being a techno idiot I amazed at the patience and take the time to help me understand what I need to do and how to do it. Thank you.

What a find! – It took me 18 years to find this company and what a stand out performer they are! Helpful, friendly and best of all don't overcharge for their… Read more

platform. Nothing seems too much hassle for them. Even when I think it's my issue they ring me to see if they can help. Where do you find that sort of service these days.

Yesterday I had a phone appointment with Jenet Pyliotis from Legal Super about starting an Income Stream/Pension from my super. She was extremely… Read more

helpful and explained things so that I could understand them. I was very happy with the help and general advice she gave me .

Starting to feel flaky – Been over a month for a portal update. I've emailed and they have no update. Have no way of checking current figures within my super. When asked they… Read more

can only provide the year prior.

For an update usually everywhere has a timeline but not here? Feels flaky and I'm uneasy leaving my super in the hands of a company that has mediocre communication.

Excellent and timely service – We have now been with SuperGuardian ever since we established our SMSF when my partner retired 17 years ago and we certainly have never lived to… Read more

regret it. They have made the whole process of managing a self-managed super fund very simple and easy and have always provided expert advice when required. With access to their Class app it is very simple to keep up to date with the performance of our super. All aspects of fund management are taken care of for a simple monthly fee which is very reasonable. When we first investigated setting up our SMSF, we spent significant time looking into all aspects and reviewed a number of fund managers. SuperGuardian came out well on top and in fact proved to be cheaper than trying to administer the SMSF ourselves both in terms of time and money. We have a dedicated client manager (Tom) who always provides a courteous, prompt and expert service. (Just to be clear, SG provides a fund administration service to ensure that the SMSF complies with all Australian legal and ATO requirements, whilst we, as trustees, select investments for our fund.) IF you want to make your management of an SMSF straight forward and worry free, we can highly recommend SuperGuardian to take care of all your SMSF administration requirements.

Great service and products – I have dealt with a few brokers and found bell service to be the best among 3 previous services. Very good platform and easy to navigate and the… Read more

agents have always been very helpful. The share trading prices are very competitive and like the research reports which is very helpful.

Scammed me into purchasing off the plan property I couldn’t afford – Back in 2006, i was new into the property game and wanted to increase my property portfolio. They talked me into buying 2 properties. I could only… Read more

afford one. My accountant had to assist me with finding a property lawyer so I could legally get out of the second sale. I spent thousands on legal fees. Thank goodness they were selling legally flawed properties as we won on the basis of an illegal build. Sad but true. The property I did keep, I still have, however there have been endless issues with that build.

Have been with spaceship for some time having closed my bank account anc phone number and going to a new bank I informed them time and time again… Read more

all they do is say we'll verify yourself biometric

Problem is going through that there system refuses to accept my photo no matter how many times you do it so cang log into spaceship to change to my new number to recieve verification code to mobile to access my account to change any details.

So inform them time and time again all they do is say verify yourself by biometric and send you a link when you explain you can't and why they just say sorry that's the way it is either you do it by biometric or not at all.

This company is a joke refuses to let yourself do it any other way so they are stuck with my closed bank account and I'm stuck with an account I can't use because they refuse to see reason.

They will not help me fix this problem if I could give the a negative infinity score i would

MYSMSF Property (this is different from another similar sounding MySMSF but no "property" in their URL), is the best find so far. Their response… Read more

times were very good, provides really quality advice - no fluff and I am very happy with their service. Can't recommend this enough. Made my self manage super journey really smooth. You will be in good hands as they are professionals who know what they are doing.

We used SMSF Wizard to set up our SMSF and the experience was exceptional. Their team was fast responsive and supported us through every step of the… Read more

process. They answered all our questions promptly and made the entire setup seamless. I highly recommend their service.

I lived in Australia for almost nine years and had two super funds during that time. The last one was Cruelty Free Super, and I can't recommend them… Read more

highly enough!

They consistently provided prompt, friendly, and genuinely helpful customer service. Every interaction felt personal, with a clear commitment to making sure I understood everything as a customer.

It's rare to find a super fund that not only aligns with your values but also delivers such outstanding support. I truly appreciated their approach over the years and would wholeheartedly recommend Cruelty Free Super to anyone looking for a compassionate and professional superannuation option.

Thank you for the fantastic service!

Absolute great experience setting up SMSF. From initial consult to fully setup easy and simple process.

Being forced on countless occasions to contact Rest about a relatively straightforward Rollover case and each and every time having to go through 15… Read more

minutes of automated and then multiple customer service representatives, stretching past 20 minutes, along with multiple and repeated verification processes with every single person, only to have them only make notes is quite appalling. This business has created a ridiculous and arduous moat around the very people its members need to communicate with. Shameful! To add salt to those many woulds, their representatives are basically poorly trained-script based human robots who also tell lies because they evidently prefer to use a script to flick you off to another area instead of listening and addressing the actual issue. More than 15 calls were made. 1 way communication by phone only. No one from Rest has ever called me, not once. Rest only ever sent me emails requesting I call them, which of course equated to an instant 20-minutes plus waste of my time, EVERY SINGLE TIME. They flatly refused to provide me with any alternative. Shameful, disrespectful and disgusting customer service. I have concluded that REST is the “Hotel California” of Superannuation Funds. Ie. you can check your money in but you can’t check it out” or they sure as hell make it as difficult and frustrating as is humanly possible. Many mistakes from the Rest end - on one occasion I actually had to argue with the so-called relevant area about an email that they claimed they never received, but eventually found it only upon my insistence of escalation. The numerous mistakes, dishonesty and incompetence of its customer service and other representatives and the overall contempt that I have been showed have left me with a complete disdain for Rest. I sincerely hope that I never have the displeasure and utter frustration of having to deal with this organisation ever again.