Best Domestic Airlines in South Australia Adelaide

Based on 21,916 reviews
Brand
Rating
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Airline Type

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DMCNSW
 

Just finished an Australian Trip a Deal holiday. 4 flights with China Southern, 2 international and 2 domestic. Flights were on time and safe. Always… Read more

flown with Qantas and Emirates and didn't understand why people give airline food a bad time. I now understand. Food was hot and filling but I'll leave it there. Snacks and drinks outside of food service time were generally unavailable. Beer served at room temperature. Staff were generally efficient but tended to be rude and abrupt. Movie selection was basic at best. In my experience it is the Jetstar of China - a bus with wings and that's about it.

Nexus Airlines

Nexus Airlines

4.5 Summary
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Melisa R
 

We were recently on a Geraldton to Perth Flight which was slightly delayed - the Captain and crew were amazing at assisting my husband & I to get to… Read more

Perth and onto our connecting flight to Esperance. We can not thank all the crew who helped us make our next flight. Thanks again Melisa

Rex Airlines

Rex Airlines

2.5 Summary
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DavidNSW3 posts
 

Rex cancelled flight after waiting 3hrs at airport due to “operational”difficulties (airline excuse) Retrieved luggage and long taxi home. The only… Read more

service response at counter was a voucher for a cup of tea and we’ll let you know later. Contacted 24 hrs later and offered a flight 2 days after flight scheduled to depart which was refused, had already decided to take ground transportation as had activities booked which didn’t want to lose.

On call to get refund from bookings was given run around and told to go to a different site for refunds (couldn’t process as a different company holds the money), waited over an hour, with no joy on response, so cancelled the flight charge through my credit card. Unfortunately there is no direct customer service or email to contact Rex.

This was not a budget ticket, > $400 for a one way flight Syd to Moruya, so a had reasonable expectation of service.

Since Rex was sold to an overseas entity the systems and admin service standard has dropped and clearly don’t have contingency to manage when issues do happen. I feel, for the great pilots and support teams but the new owners standards don’t seem to be vested to the Australian market.

Korean Air

Korean Air

3.2 Summary
Apple SmithNSW5 posts
 

Had a pleasant flight, was on time, friendly staff and really enjoyed the food on flight. No problems experienced. Show details

China Airlines

China Airlines

2.8 Summary
SnorlaxVIC26 posts
  Verified

Booked premium economy class flight for family trio from Melbourne to Taipei on China Airlines official website. A week before departure, notified… Read more

with aircraft change and moved our booking to economy class. Customer service wasn't helpful at all. Had to pay more to change another flight with premium economy, which also impact our trip plan to arrive two days earlier, and we had to pay 2 more day's hotel . Premium economy seat is not comfortable in terms of spacing and how it is designed. Quite disappointed fly with them.

Xiamen Airlines

Xiamen Airlines

3.6 Summary
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Emer F.
 

I had a very positive experience with Xiamen Airlines. I made an error on my booking. They were extremely helpful and fixed my issue without any hassle. Would recommend. Show details

Japan Airlines

Japan Airlines

2.6 Summary
Jill SWA8 posts
 

Booked business class flights from Perth to Las Vegas through Hong Kong and Tokyo and return through sa Francisco back to Perth We gave them 11… Read more

months notice and to start with we had a few flight changes BUT as it got to 5 months before we flew we had cancelled or changed flights These changes would be in excess of a booked 3 hour lay over to 24 hour lay over meaning all flights gave to be changed After sorting this 3 weeks later they did it again Another 2 hour telephone call to sort this And now 4 days later cancelled flights again I fly 6 times a year internationally and no other Airline has done this before Disgusting treatment from a 5 star airline especially for business class customers

Link Airways

Link Airways

3.2 Summary
Peter G.
 

Just flew bne to bundy and I was so impressed with the service. From the check in counter( Bailee) who organised a wheelchair to get me the gate… Read more

(Tahlia) who took me there and the staff on board were absolutely fantastic. Thanks ladies Jetstar and Virgin could learn how to treat people.Thanks Link that's the way to run an airline

Hawaiian Airlines

Hawaiian Airlines

2.1 Summary
keivan f.2 posts
 

I would give half a star if I could. Tried flying with them twice now, and was disappointed big time as they failed miserably. From communication to… Read more

service on board. I do understand it is a semi budget airline; however their level of services are not worth the money spent. 5 days prior to my flight, I received a letter to pay to upgrade our seats, however we never received a notification that our flight had changed dates which is a quite crucial detail to not notify your passengers about.

Air China

Air China

2.5 Summary
Revier882 posts
 

I had to fly home with a recently fractured foot, and this airline was incredible. Very supportive, wheelchair support given (including during a… Read more

quick transit through China where I was rushed through security) and on both flights they moved my seat to allow me extra legroom. I am very grateful to have flown with such a great airline.

Vietnam Airlines

Vietnam Airlines

1.9 Summary
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Jen M
 

5 Months after an international flight cancellation a few hours before departure from Frankfurt to Hanoi and after many emails to the 'correct'… Read more

people within Vietnam Airlines, nothing but 'we will/are looking into your claim for monetary compensation that is due to you'. This, after 10 years of flying with Vietnam Airlines to and from Europe who we have recommended to many despite the reviews on this page.

Air New Zealand

Air New Zealand

1.7 Summary
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Ken H.2 posts
 

They even not refund 50 dollars credit from pandemic. They are so broke

Qantas

Qantas

1.4 Summary
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Chris
 

My flight from FTW to BNE via LAX was cancelled with an alternative flight provided for me which required me to make my own way from Texas to LAX, a… Read more

17hr drive. They were unable to provide me a flight back to Brisbane via Sydney because one sector didnt have any economy seats left. Ended up going to FTW checking in and my flight changed yet again after my 3rd option was cancelled. My luggage left on the apparently cancelled flight, then I boarded the flight I originally asked for which was approximately 25% full. Lodged a formal complaint through Qantas, never received a reply but I eventually got my luggage back and got home.

Asiana Airlines

Asiana Airlines

3.0 Summary
Justin2 posts
 

Much better than expected – Took a flight from Seoul to Shanghai December 2024 and was pleasantly surprised. Airbus A320. Nice clean plane and comfortable seating, friendly… Read more

helpful flight crew, awesome tasting meal service and everything on time with no delays. Great value for money too. Couldn't ask for more than that.

Only downside is their app is rubbish.

Would not hesitate in flying with them again.

Jetstar

Jetstar

1.3 Summary
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Isabelle V2 posts
  Verified

What a pathetic airline. Charging $25 per kilo of excess carry on luggage. I sincerely hope Jetstar goes bankrupt as soon as jet fuel becomes scares.… Read more

It doesn’t deserve to be in business. Where are all the reimbursements for people like me who travel regularly and regularly get delayed b y upto 3 hours on the way to the Gold Coast. Without a word of explanation or an SMS no courtesy for customers. Jetstar be gone!

Thai Airways

Thai Airways

1.6 Summary
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Travel Planner MillipedeNSW
 

I should have googled and find this reviews before booking. As an aircrew before, I must say they do not abide in aviation regulations. Splitting… Read more

elderly and minors from family and were unwilling to help coordinate the seating until you stress on the emergency responsibility. They are NOT budget airlines and yet wanted to taxed on passengers that pay slightly cheaper fees. Their trick was for you to book from third party airlines like agoda which relatively look cheaper but you cannot book seat through the app or add any baggage allowances. We were travelling family of 10 on transit from fukuoka to Bangkok. Their staff marked us when I commented on the aviation regulation of splitting minors and elderly in their 70s and 80s away from travelling family members and they created hell for us. In fukuoka airport there were only 3 checked in counters with 2 assigned to their platinum and gold passengers and 1 economy class. Ended up they used all three counters for their members and made economy non members waited for more than an hour as they need to serve their demanding priority members. When it was our turn, they rushed us to quickly make decision and treated us badly and made us pay nearly 900usd for 11kg access and rushed us to pay. They are obviously very racist as the earlier preferred passengers took nearly 30 mins to checked in with loads of huge baggages they were treating them like GODs. I am writing for those budget constrain customers.... do reconsider the airline before booking. Cos not many can afford or willing to pay for adhoc ridiculous fees and we need to consider this before jumping on airline offers. We pity our folks. Long transit and yet have to go through HELL queueing for long hours despite their age. They are no longer practising the good culture they used to have. Very pretentious I must say! Oh yes, those youtubers and tiktok good reviews on them may not be entirely accurate as most time they knew or recognised them and treated them extremely well for good reviews. Cheers.... my two cents. P/S They don't deserved a single star in my opinion. 6 of our family transiting to PEN from BKK with 2 elderly and 1 minor were treated rudely when my sister were trying to get help. And when she tried to take photos as evidence they were shouted. More accurate reviews: https://www.trustpilot.com/review/www.thaiairways.com

United Airlines

United Airlines

1.6 Summary
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Le K.2 posts
  Fair Incentive

1. This is the last time I will fly with United Airlines; I will never fly with this airline again. On June 28, 2025, my mother and I flew with… Read more

United Airlines. We checked in at Terminal 7. After checking in, we were supposed to go to Gate 77 in Terminal 7, but when the staff gave us our boarding passes, the gate number 68B was not yet updated. I checked my phone and found that the departure gate had changed from gate 77 in Terminal 7 to gate 68 in Terminal 6, which caused me 30 minutes of trouble resolving the gate change issue. Ultimately, it took me another 30 minutes, a total of one hour, to get to the correct gate, arriving exactly one hour before departure. On flight UA 32 from LAX International Airport to Narita International Airport, I was extremely disappointed. Two flight attendants, one male and one female, were very unprofessional. The male flight attendant acted angrily when I requested more water and did not treat customers respectfully. The female flight attendant used her foot to adjust the pillow on the seat, which was very unsanitary, instead of using her hands. Afterwards, I had a 6-hour layover in Narita before boarding ANA flight NH 833 on June 29, 2025. I found the non-Japanese flight attendants to be very polite and friendly when my mother and I requested drinks. That's why my mother and I always choose ANA airlines from LAX to Saigon; the non-Japanese flight attendants are always polite. I have flown with ANA four times: from LAX to Saigon in the fall of 2023 (twice) and twice in 2025. ANA airlines has never disappointed me. This is the first and last time I will fly with United Airlines from LAX International Airport to Narita, Japan. 2. It's too late for apologies, and I will not accept United Airlines' apology for ruining my summer trip. They changed the boarding gate for my flight on June 28, 2025, and the male flight attendant on United Airlines flight UA 32 was disrespectful and treated me poorly when I requested more water. The second flight attendant kicked my seat with his foot, which was very unsanitary. In addition, there were many cookie crumbs and black beans in the corner of my seat (33J). My mother's work in Vietnam was urgent, and she only bought the ticket three days before the flight (June 25, 2025). She bought the ticket from United Airlines because ANA Airlines tickets were sold out (United Airlines is a partner of ANA Airlines). The ANA Airlines flight attendant on flight NH 833 from Narita to Saigon was very polite when I requested water a second time.

3. My mother and I are Vietnamese. This is the first time I've seen a United Airlines flight attendant get angry when I requested more water. Oh my god, especially kicking the seat instead of using their hand. I used to fly Vietnam Airlines when I was a child, on flights to Los Angeles and back to Saigon. I have also flown Cathay Pacific Airlines four times (2017, 2019), Eva Air once in 2018 (the airline my mother and I took to immigrate to the US), Korean Air twice in 2022, and ANA Airlines four times (twice in 2023, twice in 2025). I have never encountered a rude flight attendant when requesting extra water, even on domestic Vietnam Airlines flights (my sister frequently flew Vietnam Airlines from 2012-2017 during her five years of studying in Singapore, and my father, a tour guide in Vietnam, also frequently flies Vietnam Airlines).

Delta Air Lines

Delta Air Lines

1.8 Summary
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Sean M.
 

Flight business Lax -Sydney LAX lounge: tried the new lounge where Tiffany provided great service, advice and really went above and beyond to make… Read more

the experience the best it could be. The manager Chris was also fantastic and helpful. The lounge is new, fresh and everything is food, drinks, showers and wellness area were all great. The flight: crew were professional, friendly and engaging. However the food was a real let down for both my wife and I. Ordered in advance from the minimal options offered. Presentation was nice but food was inedible. Asked for hot chocolate - don’t carry it. Seats were comfortable and able to sleep. The plane catering section needs to communicate with the lounge catering system for tips on quality food. No wifi available. It was offered but did not work for the whole flight. After service: non existent. Still waiting for point for travel to be allocated. Also delta please close another partner for connections in Sydney - Virgin and the process are really letting you down.

Fiji Airways

Fiji Airways

1.6 Summary
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Dee A.NSW
 

I would like to express my sincere gratitude to the Fiji Airways check-in counter customer service representative (unfortunately, I didn’t catch… Read more

their name). Today, my mum travelled from Nadi International Airport, Fiji to Sydney, and it also happened to be her birthday. To our surprise, the staff at the check-in counter upgraded her to a complimentary business class ticket. She had no idea until she boarded the plane, which made the experience even more special. She had a truly beautiful journey and was very well looked after by the Fiji Airways crew throughout the flight. This thoughtful gesture meant so much to her and to our family. Bula Vinaka to the entire Fiji Airways team for making her birthday so memorable!

China Eastern Airlines

China Eastern Airlines

1.8 Summary
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FahriNSW3 posts
  Verified

The worst airline experience I've ever had. The rudest service you can ever imagine. Terrible food and not enough for all passengers. If you don't… Read more

speak Chinese, don't expect to understand their English. From observation of service with passangers, I am %100 convinced they are highly racist to white people. The only time I witnessed them smile is as I was leaving. AVOID AT ALL COSTS!

Fahri
Fahri   

Never again!

Malaysia Airlines

Malaysia Airlines

1.3 Summary
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Alex S.WA9 posts
 

Enough reason why dont fly with Malaysian Airline, even its cheaper and direct flight for my destination. eventually cost me more.. how ? 1) always… Read more

running on delays 2) Baggage's never transfer to connecting flight 3) Damages to bags as well as inside items 4) Airport customer service is absolutely unprofessional. latterly shouting on customer like airlines is paying customer for fly with them 5) Baggage access time no compromise with safety but happy to take money for extra baggage's 6) In site plane, WIFI system is terrible as well as food 7) No matter how many time you simple ask for a water but you have ask for 4-5 times than only you eligible for water 8) Business class like first 3 to 4 row with curtain with economy.. I mean seriously is this first class/business class 9)if you travelling with family than all family member are seating from front to back any where with stranger. even 3-4 years kids are allotted different seat from parents and they cant do anything as all seats are booked with paid fee. 10) baggage's not receiving on time as promised but the Airline staff arguing with customer and unprofessional response e.g. Do whatever you like..... I don't care I am the manager here

I thinks this Airline should ban in Australia as not meeting any standards

Air Asia

Air Asia

1.3 Summary
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ASIFNSW
  Fair Incentive Verified

My family traveling today by Air Asia, they having really bad experience about this air line, very poor customer service however Airline is paying… Read more

their crew member to serve and obviously they no need to pay more to improve customer service, They are selling water and tea in Aeroplane which is first time i heard in my life, Flight is delayed too. If airline gives competitive rates then it does not mean that customers do not deserve anything, Secondly family have to pay extra if they wants to sit together, Come on. This is ridicules. At least I am not going to travel by Air Asia in Future, where my family suffered for minor things. I do not have videos for poor customer service, i attached a video where they waiting at Airport for next Flight Thank you for your this great service. Asif Moosa

Batik Air

Batik Air

1.4 Summary
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Keswen L.
 

DO NOT USE BATIK AIR. I’m posting this so other people don’t go through the same ridiculous situation I just went through. I tried to change my… Read more

flight from next week to TODAY because of an urgent situation. There was clearly availability showing on the website, but the website kept giving an error with no explanation. On mobile, the site just kept redirecting me in a loop so I couldn’t change anything.

Then I tried to contact customer service — but there is NO WAY to talk to a human. I contacted the Kuching office and asked them to help me contact Batik Air, and Batik Air told them to tell me to contact them via email, feedback form, or WhatsApp chatbot. The WhatsApp chatbot then told me to go back to the website to manage booking… THE SAME WEBSITE THAT DOES NOT WORK.

So I called the Perth Airport office. First, they kept insisting I booked through a travel agent (I DID NOT and I repeated this multiple times). Then they finally checked and told me there was no availability — even though on my screen there clearly WAS availability. Then they told me I cannot change the flight on the website… SO WHY IS THERE A “CHANGE FLIGHT” BUTTON ON THE WEBSITE?

So let’s summarize Batik Air’s system: • Website doesn’t work • WhatsApp chatbot tells you to use the website • Office tells you to contact KL customer service • There is no way to call KL customer service • Airport staff refuse to help

They just send you in circles until you give up.

One of the Perth staff even told me I was being “unreasonable” and then pretended the phone call dropped. Absolutely unprofessional.

Never again. If you value your time, money, and sanity — avoid.

British Airways

British Airways

1.6 Summary
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Queenie
 

The first flying experience was really good, our family flew from Sydney to Singapore, we could feel friendly staffs, pilots soft landing skills… Read more

without feeling the heavy tough landing sound usually felt from other airlines. Really enjoyed! However it became opposite on the return flight. The aircon was super cold, the seat space was so narrow so that we couldn’t even get out easily. The food made me vomit, diarrhoea and headache. I had to see doctor after I came back home. Bad experience!

Air Canada

Air Canada

1.4 Summary
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Sharlene
  Verified

I’ve traveled Air Canada for over 20 years. Used to be a good airline. Traveling from Calgary to Brisbane I’ve now had 2 disappointing trips only… Read more

months apart.

Recently, on AC35, experienced mediocre service but worst still was the food. Breakfast was disgusting on both disappointing trips. Same menu too. Anemic looking sausage with some sort of scrambled egg resembling vomit with white sauce. No no no!! Just so bad. The bread, hard and dry. Couldn’t stomach the food. Seriously, when you’re confined for 16 hours, food is the only comfort to look forward to.

My bag too looked like it had been thrown and squashed. Brand new when I left Calgary, I now have to replace! Did you know broken wheels don’t turn? Couldn’t even pull the thing. It was a hard cover case, dents and scrapes on it through the colour with deep gauges (I’ve taken photos). Even my personal tag ID was gone, only the cover remained.

Don’t waste your time and money. Choose another airline. I’m am in future. DO BETTER AIR CANADA, DO BETTER!

EgyptAir

EgyptAir

5.0 Summary
Marcus A.NSW4 posts
  Verified

Great experience with Egypt Air – Used Egypt Air in a few trips from Beirut to Cairo ,Cairo to sharm Elskeik then Cairo to Luxur ..wow great customer service resnable prices and tasty food for a such short flights ..highly recommended Show details

QantasLink

QantasLink

1.7 Summary
Tim
  Verified

Flew from Melb to Sunshine coast and back. New A220's are nice and comfortable. In fight staff were great. On return flight took off and before we… Read more

had left the ground water was dripping on most passengers from the overhead lockers... Probably something to do with condensation and the air con system but it was not just a few drops... Biggest gripe was the terrible standard of the food. For a full service flight the food was junk. For what you pay I would expect a meal equivalent to what you get on a standard Qantas flight not the rubbish they served up. Also paid extra for more leg room and did not get allocated these seats on flight back. Had the $120 returned but I don't understand why or how they can double book these seats as they are limited by number.

Southwest Airlines

Southwest Airlines

2.9 Summary
June
 

I had a great experience over the telephone with Southwest representative when I had to cancel some flights - and when a double-up of a booking was… Read more

made. The process was easy - and the staff were very helpful.

However - I was VERY disappointed with the attitude of the staff at check-ins at both LA and Kansas. Rude. Annoyed. Unhelpful. Were too busy having conversations with other team members. Seemed bothered you were there.

Latam Airlines

Latam Airlines

1.3 Summary
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HeikeWA58 posts
 

Yesterday I spent an hour on the phone with an agent to discuss some flight changes to an existing booking, with absolutely no outcome. Surely it… Read more

does not take 4-6 minutes (according to him) to look up any one flight? And then he forgot the next minute what he quoted me for another option 4-6 minutes earlier. (not to mention that he looked for dates outside my range). So, overnight I looked up the flights I thought might suit me myself. I told the agent the exact dates, times and flight numbers I want to change to. So why am I now listening to their irritating hold music for 22 minutes already, why this guy is doing.... what exactly? Ah, he just got back to me.... to say he was getting an error and needed more time. I asked if he could perhaps get another person to help, a supervisor, another computer, then he hung up. That'll teach me I presume. An hour and a half of my life wasted so far on this utter incompetence!

Turkish Airlines

Turkish Airlines

1.3 Summary
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No one N.
 

My name is Latoshia Williams and my friend Jacqueline Lewis were left twice today for our flights and we were on time and we are still stranded here… Read more

until tomorrow afternoon at 3:00 This is very embarrassing disrespectful and wrong and my friend is handicap and our legs and feet are very swollen and we paid for round trip tickets this is so wrong of the airlines i never would have thought Turkish airlines was this way