Latest review: Gail Kiehne over the phone this morning was so easy to understand, provided clear and concise information and made sure I understood the changes being made. Very impressive. Thankyou
Latest review: I tried to change payment dates on the website but after the section froze I decided to close the page and thought nothing more of it. Until I got a week membership payment taken out a week after a
Latest review: Required extension of service and Suzanne Wicks at the JCU Townsville office was very informative and had all the answers we needed I have been with Allianz since 2014 when I came to Australia from
Latest review: Extras are great value. 50/80% pay-back at the counter makes appointments with allied health providers so affordable! Haven't had to use hospital so can't comment about that. Online systems are a
Latest review: While other health insurance companies are divesting away from the fossil fuel industry, GMHBA has made no such commitment. I will be changing to a different fund by April 1 if no environmental
Latest review: I've written a lot of emails and i called a lot of time for do the claim, nobody answers any! i mean NOBODY!! this is illegal, they should answer and as a customer they should take an action for my
Latest review: For 8 years I was a very happy loyal Peoplecare customer never had an issue and had ‘Gold’ membership cover However it seems there are two parts to the membership and I have now found out I have ‘Go
Latest review: Changed the frequency to Monthly, but still showing annually. Tried it few times but just wouldn't work. Kept pushing the date a day further every single time. Just fed
Latest review: I was originally with defence health and switched over to Navy Health because Defence health decided to cut their benefits to members on extras. Its because they were losing money. Thank God Navy
Latest review: Policy is good value and the website is easy to use. Lodging a claim is pretty simple and it does not take long to recover owed funds. I have never had anything knocked back that was a reasonable
Latest review: Customer service is disgusting.. [Name Removed] was rude, unknowledgeable and should probably find a job that involves her not talking to people on a daily basis. Waste of money, waste of time and
Latest review: Policy claims to "cover" certain things with a "choice of surgeon" but when it comes to the event, there's misleading fine-print at every turn. eg. The list of "Access Gap" surgeons includes a
Latest review: I switched from Defence Health because they cut all their benefits on extras and increase their premiums like no tomorrow. The customer service officer said it because we were losing money and from a
Latest review: I have been a member of Phoenix Top Hospital cover and Basic Extras for two years now and they are brilliant. During this period I have undergone three operations including a total knee replacement
Latest review: My experience with NIB is quite bad. Every time I go to the doctor and request the return they say they do not return anything, then when I ask them to check it again, they apologize and check if
Latest review: Far too difficult to make a claim. Wasted a lot of money. Very difficult to claim upfront or just pay a gap as they aren't a preferred Health Insurer. My premiums increased (without warning) within a
Latest review: Policy changed twice and was not notified via text or phone to advise, they also did not tell me about a claim form I needed to lodge 2 weeks prior to my surgery They will then review the form to
Latest review: Needed to re-join again, and i had to beg them to do it, and they were been Such punch of [removed] to me & saying NO we can't do it when they re-join my sis couple of days ago. They lost me and all
Latest review: Please please please AVOID Qantas Health Insurance. They're absolutely horrible to deal with. Went to a no gap dental place and when they tried to put it through it came up with an invalid charge.
Latest review: The website makes it very difficult to claim, which is very frustrating. It should be an easy process as the collection of my money is an easy process!! You would think that preventative skin cancer
