- Sign in
- Write a review
Best Health Insurance in Australian Capital Territory Canberra–Queanbeyan
38 listings
Frank Health Insurance
- Review Summary
- Specifications
- Transparency 3.9 (48)
- Customer Service4.2 (62)
- Value for Money3.9 (64)
- Claim ApprovedYes (34) · No (3)
- Award Winner 2020
CUA Health
Latest review: I recently changed over to CUA, unfortunately there were a few bumps in the road as my previous health fund, making the switch over very difficult. I ran into a serious issue the day prior to my
- Review Summary
- Specifications
- Transparency 4.4 (128)
- Customer Service4.6 (166)
- Value for Money4.3 (156)
- Claim ApprovedYes (46) · No (3)
- Award Winner 2021
- 2020
Westfund Health Insurance
Latest review: I haven’t lodged a claim yet and quite a new member (joined June 2020) and had an increase in my premium last October and this coming April! It’s outrageous! This upcoming increase even removes some o
- Review Summary
- Specifications
- Transparency 4.5 (87)
- Customer Service4.6 (100)
- Value for Money4.5 (97)
- Claim ApprovedYes (61) · No (4)
Frank Health Insurance
Latest review: Claims are paid with no fuss. Call Centre staff amazing, Cover is expensive, however in line with other health insurance company’s Been with Frank 2 years from GMHBA 8 years
- Review Summary
- Specifications
- Transparency 3.9 (48)
- Customer Service4.2 (62)
- Value for Money3.9 (64)
- Claim ApprovedYes (34) · No (3)
Allianz Care · includes 2 listings
Latest review: Me and my partner got an Allianz policy for our first student visa in Australia. After my partner had finished her degree, I got another offer to study in Australia and we purchased a new policy
- Review Summary
- Specifications
- Transparency 3.9 (288)
- Customer Service4.1 (376)
- Value for Money3.8 (351)
- Claim ApprovedYes (130) · No (44)
- Award Winner 2021
Phoenix Health Fund
If you’re concerned about how your health fund uses its profits, Phoenix Heath Fund is a not-for-profit health insurance company that’s been around for 65 years, and enjoys high overall satisfaction with its happy members.
- Pros & Cons
- Review Summary
- Specifications
Generously pays claim amounts
Outstanding customer service
Profits go back into the business
Monthly premiums can increase periodically
- Transparency 4.8 (42)
- Customer Service4.8 (44)
- Value for Money4.7 (41)
- Claim ApprovedYes (18) · No (0)
GMHBA Health Insurance
Latest review: Once I found GMHBA (who?) some 25 or more years ago (it is probably longer), we have stayed with the same Cover (Hospital and Extras) with confidence and satisfaction. I have never looked at what the
- Review Summary
- Specifications
- Transparency 4.2 (83)
- Customer Service4.4 (93)
- Value for Money3.9 (93)
- Claim ApprovedYes (73) · No (4)
Queensland Country Health Fund
Latest review: Best fund for coverage and refunds. Always easy to talk to. Been with them for over 20 years. Highly recommended. Most of our family also use this fund. They also highly
- Review Summary
- Specifications
- Transparency 4.8 (32)
- Customer Service4.9 (38)
- Value for Money4.8 (37)
- Claim ApprovedYes (24) · No (0)
AIA Health Insurance
Latest review: After 20 years with one provider I searched all the alternatives and came across AIA. Such a good value cover. Alex was extremely helpful, clear and knowledgable. Job well
- Review Summary
- Specifications
- Transparency 4.8 (20)
- Customer Service4.9 (22)
- Value for Money4.6 (20)
- Claim ApprovedYes (2) · No (0)
Peoplecare Health Insurance
Latest review: I've been with Peoplecare for a few years now. They are one of the best companies that I have ever dealt with. Their rates are exceptionally good, Aussie call centre with very helpful staff, payments
- Review Summary
- Specifications
- Transparency 3.0 (5)
- Customer Service2.4 (5)
- Value for Money2.6 (5)
- Claim ApprovedYes (1) · No (1)
HCF Health Insurance
Latest review: It was a gold membership but no one from the sales team valued me as a customer. I have to switch back to my previous provider. Customer service really disappointing.
- Review Summary
- Specifications
- Transparency 2.6 (108)
- Customer Service2.7 (135)
- Value for Money2.9 (129)
- Claim ApprovedYes (43) · No (32)
health.com.au
Latest review: Always happy with this company however all of a sudden my benefit for a service I required (every 3 months) dropped to literally nothing. The justification was " the reasoning behind it is the
- Review Summary
- Specifications
- Transparency 3.6 (40)
- Customer Service4.2 (44)
- Value for Money3.6 (41)
- Claim ApprovedYes (16) · No (4)
Police Health
Latest review: Unfortunately being diagnosed with sleep aponea I called Police Health after being a member for ten years only to be told they only pay out for Cpap Machines on HOSPITAL COVER and nothing for Extras
- Review Summary
- Specifications
- Transparency 1.8 (4)
- Customer Service2.0 (4)
- Value for Money1.8 (4)
- Claim ApprovedYes (1) · No (0)
Defence Health Health Insurance
Latest review: Signed up and paid the annual fee. I purchased physio 12 hours before the cool-off period. It was sent to a Team leader and their decision was not to provide support. I'v since spoken with two other
- Review Summary
- Specifications
- Transparency 2.5 (10)
- Customer Service3.3 (12)
- Value for Money3.0 (12)
- Claim ApprovedYes (6) · No (3)
Navy Health
Latest review: I’ve been with navy health for the last 13 years and their customer service needs improving. Especially if they specialise in helping ex defence service People! I tried to give them my white card as I
- Review Summary
- Specifications
- Transparency 4.0 (3)
- Customer Service4.0 (3)
- Value for Money4.3 (3)
- Claim ApprovedYes (1) · No (0)
HIF (Health Insurance Fund)
Latest review: HIF has been great for years until 2020 when they got greedy and decided that our cover would no longer include excess free day procedures or private room in hospital.
- Review Summary
- Specifications
- Transparency 2.5 (20)
- Customer Service3.0 (24)
- Value for Money2.7 (25)
- Claim ApprovedYes (12) · No (2)
NIB Health Insurance
Latest review: I had a baby birth at private hospital. I received an invoice of $1200 seperate which made a claim and was rejected. I called them and they told me to provide hopital documents. I did and again
- Review Summary
- Specifications
- Transparency 1.7 (98)
- Customer Service1.9 (115)
- Value for Money1.7 (116)
- Claim ApprovedYes (24) · No (34)
Health Care Insurance
Latest review: We are from Victoria and we being a loyal customer for ages, due to the pandemic we keep on paying the entire fee + they get the rebate from gov, but the ability of usage of the cover is so little,
RT Health
Latest review: Have been with RT health for many years, the best thing in my opinion is their helpful customer service. Their claims process is quick and efficient and their online website is easy to use. Very
- Review Summary
- Specifications
- Transparency 3.4 (14)
- Customer Service3.1 (15)
- Value for Money3.3 (15)
- Claim ApprovedYes (7) · No (1)
AHM (Australian Health Management)
Latest review: They litteraly stole my money, when I tried to recover it customer service was absolutely terrible, rude and useless. Paid a health cover that I never used and didn't know I have. Apparently I was
- Review Summary
- Specifications
- Transparency 2.3 (43)
- Customer Service2.3 (46)
- Value for Money2.1 (46)
- Claim ApprovedYes (15) · No (10)
Teachers Health Fund
Latest review: Been a member for 20 years. Currently paying for top hospital and extras @ $550 per month. Going up April 1. I've spent two days trying to contact them by phone only to get automated messages telling
- Review Summary
- Specifications
- Transparency 2.3 (23)
- Customer Service2.0 (32)
- Value for Money2.6 (29)
- Claim ApprovedYes (12) · No (9)
Frank Health Insurance
- Review Summary
- Specifications
- Transparency 3.9 (48)
- Customer Service4.2 (62)
- Value for Money3.9 (64)
- Claim ApprovedYes (34) · No (3)