Latest review: I have been previously assisted by Kaleish and Ashleigh and I can't thank them enough with the time and support they've provided me while choosing the best and suitable plans for me and my partner's
Latest review: I tried to change payment dates on the website but after the section froze I decided to close the page and thought nothing more of it.
Until I got a week membership payment taken out a week after a
Latest review: The service systems are not satisfying. I had many issues with the online processing of my data, and the hotline has poorly performed.
Unfortunately, there are no available substitutes for exchange
Latest review: Signed up in 12/12/19 for a top cover. The card is never been sent out. 1st and 2nd time spoke to consultant they said WAIT. 3rd time they said they will resend. Another week they text “card just b
Latest review: While other health insurance companies are divesting away from the fossil fuel industry, GMHBA has made no such commitment. I will be changing to a different fund by April 1 if no environmental
Latest review: They are just thieves. Signed up online for health cover and did not even get a copy of policy that I needed to provide to the visa officer. When asked for the copy pf policy they said that I did not
Latest review: For 8 years I was a very happy loyal Peoplecare customer never had an issue and had ‘Gold’ membership cover
However it seems there are two parts to the membership and I have now found out I have ‘Go
Latest review: Claim process needs to be made electronic so that hard copy stuff could be avoided.
Medication cost coverage should be improved as currently the policy is hardly covering anything.
Latest review: I was originally with defence health and switched over to Navy Health because Defence health decided to cut their benefits to members on extras. Its because they were losing money. Thank God Navy
Latest review: Policy is good value and the website is easy to use. Lodging a claim is pretty simple and it does not take long to recover owed funds. I have never had anything knocked back that was a reasonable
Latest review: Customer service is disgusting.. [Name Removed] was rude, unknowledgeable and should probably find a job that involves her not talking to people on a daily basis. Waste of money, waste of time and
Latest review: Policy claims to "cover" certain things with a "choice of surgeon" but when it comes to the event, there's misleading fine-print at every turn.
eg. The list of "Access Gap" surgeons includes a
Latest review: I switched from Defence Health because they cut all their benefits on extras and increase their premiums like no tomorrow. The customer service officer said it because we were losing money and from a
Latest review: I have been a member of Phoenix Top Hospital cover and Basic Extras for two years now and they are brilliant. During this period I have undergone three operations including a total knee replacement
Latest review: We claimed for a CPAP machine we purchased whilst living in Queensland to replace an old one, The old one was purchased in S.A. and we received our benefit , but because I just bought it as requested
Latest review: I recently purchased a pair of prescription sunglasses from clearly, St lukes claims it’s a normal sunglasses and refused for claim. The receipt clearly states the RX sunglasses with all prescription
Latest review: Kept billing me for 3 months after I cancelled. I cant claim until they cancel so I’ve been waiting and waiting to get refunds. I call my new insurer they say they sent an email straight away, and r
Latest review: Needed to re-join again, and i had to beg them to do it, and they were been Such punch of [removed] to me & saying NO we can't do it when they re-join my sis couple of days ago. They lost me and all
Latest review: Please please please AVOID Qantas Health Insurance. They're absolutely horrible to deal with.
Went to a no gap dental place and when they tried to put it through it came up with an invalid charge.