Latest review: I spoke to your customer service person, Aaron Barnes, yesterday. A most knowledgeable and personable officer, I commend him for his professional manner and the accuracy of his advice, well done. My
Latest review: Have been a member for 19 years and always found them to be very efficient and very quick with there claiming process. There policys are great value for money!!! and how do you put a price on your
Latest review: Visited them at La trobe campus to add my wife in the policy and met Oshc CSR Vaibhav who gave me a quote and also took me through the insurance policy, whats covered in the insurance. Will definetly
Latest review: When taking out ancillary cover only, they completed a cancellation form for both hospital and ancillary cover. It took me 2 hours to fix it up with them and my hospital insurer which was clearly an
Latest review: Great until you claim about hospital admission.....issues with item numbers Issues charging excess where didn't apply not sure what happened....? Great staff but multiple problems claiming - item
Latest review: advised smiledirect and item 825 covered by phone to HCF on 09/10. Purchased item 825 and went to claim 04/12 to be told not covered ?????? Shown internal memo from 13/09/2019 which advised no
Latest review: For 8 years I was a very happy loyal Peoplecare customer never had an issue and had ‘Gold’ membership cover However it seems there are two parts to the membership and I have now found out I have ‘Go
Latest review: I have lodged claims couples times, sometimes it goes through and sometimes not. Last time I called them up to check why I still haven't got my claim back. The person on the phone said they got no
Latest review: I was originally with defence health and switched over to Navy Health because Defence health decided to cut their benefits to members on extras. Its because they were losing money. Thank God Navy
Latest review: Thanks Jack, you did a wonderful job explaining all the options I had available, and I'm very pleased with the outcome. I appreciate your time and patience. Very much
Latest review: Customer service is disgusting.. Renee was rude, unknowledgeable and should probably find a job that involves her not talking to people on a daily basis. Waste of money, waste of time and will be
Latest review: Policy is misleading and frankly a complete wrought. Seemed that whatever we needed cover for, it wasnt covered. Also signed up specifically for Ambulance cover and am told we dont have it. When I
Latest review: I have been a member of Phoenix Top Hospital cover and Basic Extras for two years now and they are brilliant. During this period I have undergone three operations including a total knee replacement
Latest review: Horrible!! After inquiring about making a claim, I just found out that my policy has been terminated. I called them before to upgrade my policy not terminate it. They did it without notice. Such a
Latest review: Far too difficult to make a claim. Wasted a lot of money. Very difficult to claim upfront or just pay a gap as they aren't a preferred Health Insurer. My premiums increased (without warning) within a
Latest review: I've been using these guys for 6 months and haven't had an issue. Easy to claim both online and through HICAPS, website shows how much you've claimed and how much is remaining. I went from
Latest review: I have signed up for the super extras cover for a family of 4. Not once have i been disappointed, everything has been covered as stated in my product guide. I forgot my card once and had to pay the
Latest review: Needed to re-join again, and i had to beg them to do it, and they were been Such punch of [removed] to me & saying NO we can't do it when they re-join my sis couple of days ago. They lost me and all
Latest review: I have been going to Teachers Health Centre in Richmond for years. Dr Tony Fang is an amazing professional. He is polite, friendly and gentle, not to mention very skilled. I have recommended many
Latest review: They always say that the scan of the receipt is not eligible, even though the scan is PERFECT. ABSOLUTELY CROOKS! This is atrocious, I do not suggest hiring their
