Latest review: Shelly was helping customer to know better CUA service and process claim when difficult to claim online . Shelley has a very good customer focus skill . Good value of product . Unfortunately, I
Latest review: We changed to Westfund a couple of years ago and never looked back, we are always amazed at how easy and friendly they are to deal with, even on two occasions advising us of additional entitlements
Latest review: It was good value but they alwags treat the clients badly by asking one to pay the hospital and then they will pay back. The claim takes weeks and I have been with this insurance for 3
Latest review: I did not realise I was entitled to a payment for medication upon leaving hospital. I am very satisfied with the service and the over the phone assistance given to
Latest review: Have been with GMHBA for over 40 years and had various surgeries over those years, some major and never been out of pocket. We will be out of pocket about $700 on a surgery quoted at $1342 next week
Latest review: Walked into a branch and was treated with an attitude before hello. Not a friendly smile or even a firm handshake. This is from the top Regional Manager? Clearly setting an example template for
Latest review: For 8 years I was a very happy loyal Peoplecare customer never had an issue and had ‘Gold’ membership cover However it seems there are two parts to the membership and I have now found out I have ‘Go
Latest review: We switched to Defence Health from another really big company only 6 months before my husband was diagnosed with Stage 4 cancer. Defence Health NEVER faltered... they paid out literally almost one
Latest review: Ages for call response, then pay FIRST and claim later. Whats covered? Ask your doctor!! Really!!! Had to cut short visit and rush back home for treatment taking radiology & lab request with him.
Latest review: Customer service is disgusting.. Renee was rude, unknowledgeable and should probably find a job that involves her not talking to people on a daily basis. Waste of money, waste of time and will be
Latest review: I have been a member of health.com.au for 5 years approximately. Found out my wife needs some surgery, contacted health.com.au and nothing is covered and even it was a $500.00 excess applies. Have
Latest review: Been with the company since 23/01/2015 - due to 2 months of missed payments, they decided to lapse my policy, tell me it was because a credit card direct debit dishonored which i never used since
Latest review: I have been a member of Phoenix Top Hospital cover and Basic Extras for two years now and they are brilliant. During this period I have undergone three operations including a total knee replacement
Latest review: Very happy with Navy health. Service is prompt and so easy to make claims. If not done directly by provider, all you do is open the app and take a photo of the bill. Benefits are paid
Latest review: Booked a holiday through Luxury Escapes to Singapore for mid July. Travel Insurance taken care of through their preferred insurer NIB underwritten by QBE. Three days after booking I was diagnosed
Latest review: Far too difficult to make a claim. Wasted a lot of money. Very difficult to claim upfront or just pay a gap as they aren't a preferred Health Insurer. My premiums increased (without warning) within a
Latest review: Qantas health insurance has been nothing but an absolute nightmare to deal with. The customer service is non-existent. I have been back and forth for over a month in regards to an inquiry and have
Latest review: Needed to re-join again, and i had to beg them to do it, and they were been Such punch of [removed] to me & saying NO we can't do it when they re-join my sis couple of days ago. They lost me and all
Latest review: First up the basic product doesn't cover anything, absolute nothing as everything is excluded which renders the policy useless. They will promise discount, but will never apply them. Has happened to
Latest review: After almost 20 years of membership, I joined a local YMCA gym to maintain fitness and health in my retirement. I'm 73 and have top hospital and extras cover. The gym waived their joining fee and
