Latest review: connection to call centre was very poor quality, sound for recorded voice announcement (RVA) was very distorted as was music on hold whilst waiting. Call centre agent was very hard to
Latest review: I recently changed to Westfund after being a loyal Medibank Private member for 30+ years. I had blindly accepted premium increases during this period however after seeing the increase in April ‘19, I
Latest review: Very good value of the customer with a different policy. I have been 33 months with this insurance company. sometimes it was offering different motivational tips to us like summer tips etc. So again
Latest review: My policy was set up with CS and I feel I get value for money. I have been with Frank nearly 3 years and couldn’t be happier. I have lodged claims without any p
Latest review: Have been with GMHBA for over 40 years and had various surgeries over those years, some major and never been out of pocket. We will be out of pocket about $700 on a surgery quoted at $1342 next week
Latest review: Walked into a branch and was treated with an attitude before hello. Not a friendly smile or even a firm handshake. This is from the top Regional Manager? Clearly setting an example template for
Latest review: For 8 years I was a very happy loyal Peoplecare customer never had an issue and had ‘Gold’ membership cover However it seems there are two parts to the membership and I have now found out I have ‘Go
Latest review: We switched to Defence Health from another really big company only 6 months before my husband was diagnosed with Stage 4 cancer. Defence Health NEVER faltered... they paid out literally almost one
Latest review: The coverage is of good value and superb quality of service. In addition, it is very flexible when I need to terminate. The phone service is easy to access and communication is
Latest review: Customer service is disgusting.. Renee was rude, unknowledgeable and should probably find a job that involves her not talking to people on a daily basis. Waste of money, waste of time and will be
Latest review: I have been a member of health.com.au for 5 years approximately. Found out my wife needs some surgery, contacted health.com.au and nothing is covered and even it was a $500.00 excess applies. Have
Latest review: Been with the company since 23/01/2015 - due to 2 months of missed payments, they decided to lapse my policy, tell me it was because a credit card direct debit dishonored which i never used since
Latest review: I have been a member of Phoenix Top Hospital cover and Basic Extras for two years now and they are brilliant. During this period I have undergone three operations including a total knee replacement
Latest review: Having had the initial discussions on joining Navy health with their support staff via phone, once I joined the very small detail starts to emerge especially on the extras, e.g. despite coming from a
Latest review: Booked a holiday through Luxury Escapes to Singapore for mid July. Travel Insurance taken care of through their preferred insurer NIB underwritten by QBE. Three days after booking I was diagnosed
Latest review: Far too difficult to make a claim. Wasted a lot of money. Very difficult to claim upfront or just pay a gap as they aren't a preferred Health Insurer. My premiums increased (without warning) within a
Latest review: Qantas health insurance has been nothing but an absolute nightmare to deal with. The customer service is non-existent. I have been back and forth for over a month in regards to an inquiry and have
Latest review: Needed to re-join again, and i had to beg them to do it, and they were been Such punch of [removed] to me & saying NO we can't do it when they re-join my sis couple of days ago. They lost me and all
Latest review: First up the basic product doesn't cover anything, absolute nothing as everything is excluded which renders the policy useless. They will promise discount, but will never apply them. Has happened to
Latest review: After almost 20 years of membership, I joined a local YMCA gym to maintain fitness and health in my retirement. I'm 73 and have top hospital and extras cover. The gym waived their joining fee and
