Best Pet Insurance in Northern Territory Darwin

I am so pleased with the service I have recieved through our experience with Bow Wow Meow. As well as the cover and claims that have been processed,… Read more

the customer service has been outstanding, and the always take into account our circumstances, doing their best to find a solution so that we can continue to support our pet. Thank you so much to everyone on the team, especially Wendy today :-)

Excellent experience for our 2 cavoodles. Online vet help is a fantastic service and our vet makes our claims on our behalf. We have been very happy with Pet Insurance Australia Show details

As a first time claimant it took a while to obtain the required information, 3 weeks,however my claim was settled as I expected. Hopefully future claims will be easier. Show details

Couldn’t be more thankful for the 100% cover I put in place for our Cavoodle puppy! It has certainly paid itself off already! Show details

I first saw an ad for petsy on the costco app and im really glad I did, I signed up straight away for our little fury family member and haven't… Read more

looked back. The premiums are very affordable and customer service is second to none. Very happy with the services offered.

Very impressed with the annual premium rate.....hundreds of dollars cheaper than my previous insurer. A long and extremely helpful phone call with… Read more

Sandra from Sydney. She was very thorough, explained everything clearly, and was also charming and friendly. Can't fault the company or her!

My experience with real pet insurance has been a supportive one. They are understanding and their customer service team are outstanding. Through my… Read more

financial hardship, they are supportive and still manage to insure my pet. A shout out to Katrina from customer service, she was extremely supportive.

I’m very disappointed with Pet Circle Insurance. I have been paying for over a year and when I finally tried to make first claim, the process took a… Read more

very long time. In the end, I couldn’t even claim back one dollar for a general health check. As a customer who has paid premiums for so long, I expected a smoother process and at least some support. Unfortunately, this experience made me feel like the insurance wasn’t worth it. I'm trying to cancel the insurance but seems very difficult. I hope the company can improve the claims process and be more transparent about what is actually covered.

I have been with Trupanion since my dog was a puppy she is now 2 and a half. It is by far the most comprehensive policy and the claim process was… Read more

hassle free. The benefits outway all other insurers in my opinion. The peace of mind being with trupanion and knowing they will look after her for her lifetime is wonderful. I offer my sincere thanks at a traumatic time in my life. My dog means the world to me and being an aged pensioner I could not have been able to cover her medical expenses without Trupanion.

My 6th German Shepherd Solomon developed Gastric-Dilation Volvulus (GDV) or 'twisted stomach' for us non-medical folk. The condition is… Read more

overrepresented in this breed and I have lost 2 Shephard's previously to the condition. My wife and I had travelled from the Gold Coast to Helensburgh near Sydney to visit one of our sons and took 2 dogs along. On the day following our arrival I noted Solomon seemed lethargic in the afternoon after being very normal late morning and I checked his gums for sign of snake bite and then his stomach for potential GDV, His stomach was bloated and I could feel the twist. We rushed him to the ARH Emergency Vet Hospital in Wollongong and they triaged Solomon on arrival and prepared him for surgery. The staff who were brilliant assisted with contacting Guide Dogs and within minutes, we had pre-approval for the treatment. This rapid outcome was the best news along with the ARH surgeons quick assessment and I left the hospital with the confidence that I didn't need to worry about the cost or the level of treatment Solomin would receive. Solomon's had 4 days in intensive care and pulled through and is now recovering at home on the Gold Coast. He was discharged from the hospital in a very seamless process and all I needed to do was cover the gap.

I changed to Guide Dogs after a rejected claim from another insurer when Solomon was 7 months old and have been with Guide Dogs ever since (he'll be 8 in June) for multiple pets and this isn't my first claim with Guide Dogs.

If you are shopping around for an insurance option for your pet, I'm more than happy to recommend Guide Dogs.

Highly recommend Potiki pet insurance. We have been with them for a few years now. Different level options offered and gap only option available at participating vets. We have had no issues with claiming and the process has been quick and easy. Show details

I had one of the most frustrating experiences I’ve ever had dealing with Everyday Pet Insurance (PetSure). For nearly a month, I have been trying to… Read more

get something incredibly simple — new quotes for my pets — and instead have been sent in circles with inconsistent and contradictory information from multiple staff.

I was told:

I couldn’t get quotes unless I paid “arrears” But I wasn’t actually in arrears And even when clarified, no one could provide a straight answer

Every response felt like a template, not an actual attempt to resolve the issue.

The biggest concern is the complete lack of transparency:

You cannot get clear pricing without jumping through hoops You are pushed toward reinstating old policies rather than being given genuine options If you start a new policy, you lose all recognition of your pet’s history

So essentially, you’re locked in or penalised — which feels incredibly unfair.

I have multiple pets insured and a baby on the way — I don’t have time to chase basic information for weeks. Insurance should provide clarity and support, not stress and confusion.

The only “solution” offered was a goodwill gesture that still didn’t address my actual request.

I will be moving all policies elsewhere and strongly recommend others shop around before committing, as this experience has been nothing short of exhausting.

I have had both of my Chihuahua's insured with PetInsurance.com.au since I received them. I have made claims for my Eldest dog (5 years old) for… Read more

both an undetermined ED visit and surgery for Elbow dysplasia, which involved x-rays and CT scans under anaesthesia. The claims were settled online and with the Vet Clinic doing all the work and me just paying the gap. There were no issues or problems and everything worked very smoothly. More recently, my younger dog (3 years) has had major surgery for a Grade 4 MPL and is scheduled to have further surgery for a Grade 3 MPL as well. There was also a need for considerable scans to be taken as well, also under anaesthesia. The insurance claim was again handled by the Vet Clinic and I just paid the gap, which was much less than I thought it would be. There have been no issues at all with the insurance to date and everything has worked extremely well.

Sign up process was seamless and quick, their policy and quote were better than my previous insurer. Show details

We moved from overseas with our beagle and after shopping around a lot, Petcover had the most value and It was really easy to claim. Had to claim… Read more

twice in the past year cause my beagle can be a menace. Customer service was excellent and I just had to submit my vet note with the claim, really straightforward.

I recently had an incredibly positive experience with Medibank Pet Insurance, and I’m truly grateful for the support they provided during a very… Read more

stressful time. My puppy suddenly became very unwell and had to be taken to emergency, where things escalated quickly and surgery was required. As any pet owner would understand, it was an emotional and overwhelming situation — not to mention the unexpected and significant costs involved. Throughout this whole process, Medibank Pet Insurance was outstanding. The claims process was straightforward and efficient, and their responsiveness gave me real peace of mind when I needed it most. Knowing that a large portion of the expenses would be covered allowed me to focus entirely on my puppy’s recovery rather than worrying about finances. Their support during such a critical moment made a huge difference. I felt reassured and backed by a team that genuinely understands how important our pets are to us. I highly recommend Medibank Pet Insurance to any pet owner looking for reliable cover and excellent service when it matters most.

Not worth the paper it is written on. Was with rspca for years and they are amazing Show details

I would not recommend this company. The automatic annual increases applied by this company is unscrupulous and excessive. Watch out. First year for… Read more

gold was $1,000 a year in GST. 2nd year auto-renewal (I missed) rose to over $1,600 in GST Who does a 60% increase? Year 3 they tried to renew for over $2,000 incl GST. When I called to cancel they offered a discount on the excessive $2,000 and bonus free months. No company can explain these increases by keeping up with CPI increases and even allowing for your pet ageing. If you pet lived to 10 years you would be up for $20,000 +. Yopu're better off finding the cash, even with vet bills being so high.

Great pet insurance – Guardian were excellent to deal with. If the vet clinic was unable to process a gap payment it was easy to submit invoice and vet notes through the… Read more

portal when lodging a claim. Claims were always processed within a few days and received 80% of vet fees incurred. Definitely value for money for our dog who had numerous issues. Had our policy with guardian for 6&1/2 yrs until we unfortunately had to have her euthanised due to terminal illness.

Rome was extremely helpful and provided me with the answers to all my questions in a most friendly manner - he was a delight to deal with and a great ambassador for HCF Pet Insurance. Show details

I have recently made a third claim on my policy. As before the payment was in my account within a couple of days! Thanks Mallory! Show details

Seriously disappointed – Have had insurance with Petmed for over 10 years and with the premium increasing to an outrageous cost requested to drop cover to a lower level. Was… Read more

told they are not modifying or doing any new policies. So disappointing because now my dog is over 10 it seems I either cough up $2600 a year for his policy amor have no insurance m. Seriously disappointed!!!

I called the only contact number on their website because I had a query to do with my pet insurance. The first person transferred me to the Pet… Read more

Insurance department. The second person said I need the Insurance Claim department. Then transferred me to the Property Insurance Department. The third person said he needs to transfer me back to the Pet Insurance. Then ended up hanging up on me.

Call back the second time and was again transferred to the property department. Still couldn’t get hold of the correct department after 40 mins. I still haven’t got my query answered so couldn’t lodge my claim.

Great Insurance for your pet – Very happy with our pet insurance which we've had for 7 yrs Show details

I spoke to your rep Mahdi this morning. He explained everything in detail and only now i understood the pet insurance cover. Due to his explaination i decided not to cancel the policy. Show details

Absolute joke, out of pocket nearly 3k for something they deemed as an inconclusive illness. So, my claim denied. I have now cancelled the policy… Read more

straight away. Such a joke, an illness when a vet is required should be covered. Full Stop. Not even worth one star - negative 100 stars Stay clear from Coles Insurance

Have been a customer of Budget Direct house and car insurance for over 10 years. Got pet insurance a couple of years ago for two pets and to date… Read more

had never made a claim. The first claim we just did was knocked back stating that it was routine care. Apparently we had to have a different level of cover for this so I rang to arrange it. They say you cant change your insurance until the renewal. Then the woman puts me through to some dude and they must think I'm on hold as they're having a good old moan about this guy they have on the phone wanting his insurance fixed.

I told them I could hear them and I didn't want their help anymore. Cancelled.

To be clear, never had problems with the other insurance streams, just this one.

I’m very happy as a long time customer, and got the help I neededed, far more than I expected with a 3 months free cover for my girl Lucky to help me… Read more

out short term. Very appreciative and happy that Kogan also value my customer. Thankyou to all involved. A loyal customer. Lisa and Lucky

Due to separation the insurance needed to be changed into my ex partner’s name as he was going to be looking after the payments and the dog was… Read more

staying with him. Dog was staying in the same house since brought home in 2023. Same Elite cover insurance policy since the same time, same dog. When the name on the policy was changed we were told there was a 21 day stand down period. Why? Dog hasn’t changed, his home hasn’t changed only the person whose name was on the policy has. Very dissatisfied and disappointed at such a ridiculous clause.