Travel Services in Australian Capital Territory Canberra–Queanbeyan

Seamless booking experience - so far so good! We had the pleasure of speaking with Rob B to book our holiday. Not only was he excellent to deal with… Read more

and knowledgeable, he has checked back in with us to ensure everything is on track. Really appreciate the amazing customer service

Booked 4 tickets with Mann Travel. Spoke with Simran who was very helpful & professional. I have booked with Mann Travel before as well and they always provide the best customer service.

Pickup exp was not great (driver not helpful, could not contact company from airport wifi). Car was not super clean. Booster seat was just handed to… Read more

us - we didn't know how to install it, as we do not use them in our country. It took us 10-15 mins to ensure it was 100%. Staff were friendly. Return exp was fast, easy (no paper work) and the return shuttle driver was much more helpful. The bond was immeadiately refunded - which was apprecaited, as we had further travelling to do.

I wasn’t keen on the tickets not arriving straight away when I purchased them. It made me nervous I would not get them. And that it was legitimate.

Great customer service, clean car, reliable car and very smooth. Easy start to finish process.

★☆☆☆☆ My experience with China Southern Airlines was extremely disappointing. On June 8, 2026, my flight CZ3585 from Shanghai to Guangzhou was… Read more

heavily delayed. Passengers were boarded around 8:30 PM as if departure was imminent, but the aircraft remained on the ground for a long time and eventually departed around 10:00 PM.

As a result, I missed my connection to Paris and was forced to stay overnight in Guangzhou. I finally arrived in France almost 24 hours later than planned.

What made this situation particularly painful is that June 9 was my birthday. I was supposed to arrive in Paris at 7:20 AM, where my family had prepared a surprise celebration for my return. Instead, I spent my birthday alone in Guangzhou waiting for a replacement flight.

I also lost a full working day because of this disruption.

Despite several exchanges with customer service explaining the impact of this situation, no goodwill gesture whatsoever was offered.

What disappointed me most was not the delay itself, but the complete lack of consideration shown afterwards.

This trip left me with one of the saddest birthdays I have ever experienced and unfortunately a very negative impression of China Southern Airlines.

Great covered in furniture trailer, towed well. Service was excellent. Will hire again. Thank you

I had a 3 week private tour of China with Odynovo. It included Beijing, Shanghai and Xi'an but also Xinjiang and the Gobi Desert and the Tibetan… Read more

plateau. I had several different guides and they were all wonderful, caring, reliable and with excellent English. Before I went I discussed in great detail with Owen Zhou what I wanted to do. He always replied promptly and gave me very thorough answers. He tried his best to give me what I wanted and I had a wonderful trip. So much so I am using Owen again for a second trip and once again he is sending me very detailed answers and suggestions and patiently making changes when I want them.. Really excellent service and highly recommended.

the service was good was in and oyt in good time.

Very simple process to ask for a quote and negotiate the best dates and book the holiday package. Big thank you to Shayla who was a great help through the process - very responsive and answered all my questions.

If I could do zero I would. I found the agent pushy ringing multiple times a day. I ended up having to block the number. It has turned me off using flybuys travel

Thank you Benjamin for your courteous and prompt attention with our new booking. Very much appreciated.

This company is reasonably priced. However this is a couple only vacation despite saying up to 4 people... They don't really mean that... Only 2 small children are accepted with reductions in service.

Booked cruise from Shanghai to Japan 8 night cruise with accommodation 1 night before & after in Shanghai . Booking for 10/09/26 so far no problems

Excellent value for money.Multiple options on transport.Running on time most instances.

AmazingCo was a wonderful and delicious experience. The picnic scavenger hunt took us to parts of Georgetown that I never knew existed. The puzzles… Read more

were fun and not too hard and food was delicious. From lattes to turkey and brie sandwiches, everything was perfect. I highly recommend if you want a fun, mysterious, and yummy date with your significant other.

Friendly & responsive service from all staff at Clean Cruising. My contact is usually Dannielle, but if unavailable get quick response from other consultants.

Our guide Una took us to visit around Chongqing. We had a great time with her with our short stay. She was patient while she waited for us to walk… Read more

around taking photos and made sure she didn’t lose us in crowded areas. We had an enjoyable time with her.

out stay was very nice, clean room and bathroom, my grandkid really enjoyed his stay will come again

If you are reading the reviews wondering should you do a trip. Do it, it was so remarkable, all the hassle taken out of touring as it's done for you.… Read more

You'll meet lovely like minded people. And Japan was so family friendly, take the kids. My 12 year old and I had a great time building memories. Thank you Leslie the amazing tour guide.

Quick and easy, to book. Got the ticket in 5 minutes.

Great package deal for a 7night stay at the Shangri-La Fiji. Communication and response to any questions was prompt and the entire trip was seamless. Would have no hesitation in using TravelOnline again.

We had such a wonderful time staying at Casuarina . It is a very stylish home, great for a getaway. Everything is beautifully set up, nice and cosy.… Read more

Our host has been so thoughtful and have given us little treats to make our stay more memorable. The place is very private and we had kangaroos and horses around us. We have definitely enjoyed our 2 nights stay.

Make it very easy to book things for my Japan trip ♡

Amazing to deal with and Louise whom we have dealt with a few times is so friendly, helpful and professional. I had previously booked the same cruise… Read more

directly with Princess Cruises however noticed the pricing with Cruise Guru was more competitive so changed our booking arrangements and ended up with a much better deal through Cruise Guru. I wouldnt hesitate to deal with Cruise Guru before making any future arrangements.

Be very cautious dealing with Global Work & Travel. What stood out wasn’t just one issue, but how GWT's process is structured - all the risk sits… Read more

with the customer.

Things can move very quickly from an initial enquiry to paying a deposit, even while important points are still not fully clear, such as eligibility, conditions that need to be met, and exactly what you’re committing to. It’s easy to get caught up in the excitement and momentum, but at that point you’re being asked to pay before you really know if the service can go ahead.

The reality is that once you’ve paid a deposit, you don’t know how your circumstances might change. Visa outcomes, health issues, or life events can all affect whether you can proceed.

When that happens, this is where GWT’s approach causes the most stress. You can find yourself stuck with credits that aren’t actually usable in your situation, and no realistic way to get your money back. In practice, you end up out of pocket and carrying the financial risk.

Trying to resolve things afterwards is also difficult. It often turns into long back-and-forth communication with no clear outcome. Where there’s disagreement about what was said or agreed, there isn’t clear access to the underlying information needed to properly verify it, which makes it very hard to challenge their position.

Looking at other reviews, this doesn’t appear to be a one-off. A similar pattern comes up repeatedly. Once payment has been made, the incentive shifts and the risk sits with the customer, not the company. That naturally affects things like how suitable or well-aligned placements are.

The key takeaway is this:

- Don’t pay anything until you are completely clear on what exactly you’re getting and whether you can actually proceed. - Confirm eligibility and any conditions upfront - Get key details in writing, don’t rely on verbal conversations - Understand exactly how refunds, cancellations and credits work in practice - Question anything that isn’t clear - Most importantly, slow the process down

These programs are designed to feel exciting and time-sensitive, which makes it easy to commit quickly.

Take a step back and make sure everything is clear before any money changes hand, because once you’ve paid, you are the one carrying the risk.

I travel a lot. An awful love. In the last couple of years I have been to the Philippens, Bali, Kenya, Uganda, Rwanda, Peru..... And I have quite a… Read more

few trips coming up. But whatever I do, I will NEVER book any of my holidays with this company. They have driven me spare with their relentless spam on youtube. STOP IT!!!!!

Great value for money, with excellent service and bookings that are easy to make.

The whole process is easy with the App. Love that payment can be by the hour. The van was suitable and easy to unlock and use. Had to use the remote unlock due to leaving an item in the van. Very happy to recommend

I have been a long time "Weeks" Traditional Timeshare member for many years and I love it. I am currently in Palm Court Resort Noosa for a week after… Read more

being at the Beachcomber International Resort at Coolangatta for the annual Cooly Rocks Festival. I have had so many wonderful holidays over the years. Timeshare is still a "dirty" word to so many people but I have never regretted a single moment of my time being a Classic Holiday member. If you don't have a flexible lifestyle and a flexible work situation don't buy Timeshare which they call Holiday Vacation Club or similar Cheers. Happy Holidays