Best Car Insurance in Queensland Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns

Easily understood, clear, no fuss. Did not have to shop around long - considerably cheaper than my previous insurer, who I have been with for 20 years+ Show details

We have an extended car warranty and received a quick response and action taken to resolve a repair. Show details

initially my insurance has been OK, but some how there was an auto renewal set up. i never received and notices and woke this morning with a massive… Read more

credit card bill. the Insurance and company are fine but the auto renewal should not be activated unless the client responds. while it was rectified quickly I'm still giving 2 stars for the shear shock of the charge.

I found the whole process from start to finish quick and easy, the consultants were informative every step of the way and extremely helpful, Show details

The whole experience was seamless easy to use with great options & most of all cheaper rates. Ken Show details

Paid the highest extended warranty for a 3 year old car. It barely covers anything. Really have no idea what I am paying for. Show details

Service was fantastic and exceed expectations gre at driver and so obliging. Show details

Very easy process, makes life a little easier. Great value Show details

Real Insurance car database system is inaccurate compared to local state registration. Car registered as 2011 real insurance database says 2012.… Read more

Argued with operator that local state registration has to be 100% accurate but he wouldn’t have it. Cancelled policy

Just a better all-round comprehensive package than anyone else, OK ! Show details

Excellent insurance good and professional customer service affordable price quick and easy response Show details

Greater compare with others, seem like i am taking my favorite drink awhile swimming. Happy with the quotes, benefits and support plus super easy no hassle Show details

It's stupid. Quoted $5000 for comprehensive with agreed value of $8010 with excess $1000 including windscreen, car hire. others are quoting around $2000 and less Show details

Horrific! Not only did they try to overcharge me double excess when i made a claim, but when i came to cancel a renewal, they failed to cancel my… Read more

policy, took over $1,000 out of my account a week later and refused to payback premiums paid AFTER I had sold the car because the proof of transfer that i got DIRECTLY from Queensland Transport was deemed 'insufficient proof'. Whats worse, there is no phone number, just an AI Chat bot which refuses to get somebody to call you and merely advises somebody will review with 2 business days'. Nothing but a bunch of common thieves and scammers. Avoid at ALL costs!

Very good communication throughout the process and Toyota used a very prompt provider for the repairs. Very happy Show details

Wife had more than one incident was proven not at fault this insurance company removed my wife's policy so I cancelled my family policy Show details

I would like to thank Bhavita Keshav for helping me out with my claim. She didn't even waste a day to make these things go smoothly. Again, Thanks a lot Bhavita. Show details

Just purchased my dream car and whilst driving had a steering malfunction ended up into trees on the median strip. Contacted Enthusiast and spoke to… Read more

Leanne in claims she was amazing handled everything with no fuss unfortunatly car was written of but the claim was settled within 2 weeks cannot recommend them highly enough Absolutley amazing to deal with and they have insured my new car with no hassles My Friend is waiting for his car to be inspected by an assessor from another large insurer His car was in before mine and he is still waiting Do Yourself a favor Try Enthusiast

AVOID AT ALL COST ! UNETHICAL COMPANY They do NOT honor their policies. I spent $2000 plus on additional car warranty insurance. When I attempted to… Read more

make a claim. Extremely hard to contact and then when I finally did they revoked their initial policy terms. Refer to my warrant attached below

Lack of objectivity in handling claims and internal conflicts. Lack of CRM. Lack of quality and managing repairers. Treating me as the paying… Read more

customer as the weakest link even though my claim was a not at fault claim. These id*ots don’t serve representation g the brands they represent. Every single one of them is lazy and lack basic insurance customer service training; just like the Aussie dealers themselves. I blame it all of Toyota corporation Japan. They should do something about the powers they give to these substandard entities in Australia. Cowboys they are! Fix them. Shame shame shame.

I was joined PowerTorque a few months ago and they are great insurance with high customer services Show details

Do not use this company! They are deceptive, poor customer service, even when you call to enquire about specific details of the cover they evade the… Read more

question and it is not until you need to make a claim you find out the truth.

Lesson learnt to go with more reputable companies! You get what you pay for!

My new secondhand car - bought a year ago from a reputable place in rural Vic - has had a 15cm scratch on the body work all that time and off course… Read more

being on the left body work does not affect the car at all. They averted comprehensive insurance for me last year. Now they won’t accept fire and’s theft. Apia refuse to insure it. It’s on the body work only and is no problem but no Apia won’t insure it. Why did they last year and not now? They did not ask about a scratch last year and who dormant have one or two on a car????? Not this car a we got out had that scratch back then. What hypocrites. Or is it because I’m not paying the substantial comprehensive now? I am so glad we stopped going to them for home insurance too. That got expensive with them so decided not to anymore. Now I will never ever deal with them again. Ever. What a pathetic reason to not give a pensioner assistance with car insurance. Absolutely disgusted in them. And judging by other reviews I see, they’re not popular. Deserves what they get. If you insure with them you might too, please please look around. They’re not top of any popularity list. And why is a proof of claim required below? To stop reviews like mine! Bypass that. Write a note stating why. Proof for me is that I couldn’t get a new insurance policy with them. Pathetic.

renew my insurance today for my car, asked the lady how long i have been with them, first she said seven years, then she said 2014? has Farr has i no… Read more

its over 30 years? No claims ,i have noticed they have two third party insurance now, lady on the phone was polite, think i made her smile when i sang lucky i am with AAMI,?

Horrible pricing, horrible customer service, horrible training for their team members. Would not recommend Show details

They are very efficient in providing a quote and collecting your premium ..that is where any use of the word efficient ends. Dreadful phone service… Read more

on claims or even enquiring about the claim status. The insurance cost is high however their service is anything but premium. I would look elsewhere for your requirements as there is little to recommend about this organisation.

If I could give them a 0 I would!!!! I understand they are underwritten by Suncorp now and this is where it all falls down the s**t whole. I needed… Read more

to have a rework done and it has now been 6 months from when I first contacted Shannons. We are a long time customer with multiple vintage cars and spending an absolute annual fortune on car insurance. "Back in the day" they were awesome, but now.... The policy isn't worth the paper it is written on, especially if you have a rework done. I have begged, pleaded and tried everything including contacting AFCA/ATSIC. I was even told by their own staff to contact AFCA/ATSIC!!! I have spent more hours than I can count on hold waiting to talk to someone including over 20 phone calls, and emails, and sms's to the person allocated to my case, told countless lies, fob offs and finally after 6 months I have an answer and it's not a good one either. I am totally over Shannons and I can't believe they have totally gone to the dogs with their service.

Worst company ever dealt with. I can’t understand that consumers affairs will not step in to stop this company from operating. Very quick to take… Read more

your money , but oh boy if you got a issue, the only reply you get is a automated email reply. No customer service whatsoever.

I am asking for backdated refund as I have sold the car and forgot to cancel the insurance, originally the car was registered in Victoria and… Read more

transferred it to WA, costumer service asked for a proof that the WA car is the same as the one that was registered in Victoria with vin number and engine numbers on it, I have forwarded them document from vicroads with all the information needed , but still they don’t want to issue a refund, my families car is all insured by GIO I will tell them to move to AAMI much better costumer service, GIO costumer service is worst…avoid them

Coles home insurance is a complete rip off they put there insurance up every month pack of thieves never had a claim Show details