Best Car Insurance in Queensland Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns

all good , nothing to complain in the Future I will be in contact again , Show details

What a great product if you have brought a 2nd vehicle from a authorised dealer, the service I have received is outstanding and could not have asked… Read more

for a better experience, each time I have used this product over the last 3 months.

Thank you again for your support and service to all of the team.

Regards,

Francis Moore

Rang Youi about home and contents and car insurance review. Got a further rebate of $200 off car insurance and home and contents insurance. Same… Read more

full coverage, but best rates offer. Thanks Youi, your customer service is outstanding and very professional.

Excellent customer service and excellent product support highly recommend for your vehicle Show details

Budget Direct made insuring my new car incredibly easy. The process was quick and straightforward, the comprehensive cover was very affordable… Read more

compared with other options I looked at, and the customer service was friendly and helpful throughout. Everything was explained clearly and I had my new car covered without any unnecessary hassle. Really happy with the experience and would definitely recommend Budget Direct.

The Presidian group have been always committed, fast and very helpful whenever I needed the mechanic to claim for my warranty from them, and all the claims have been finalised quickly and in a good will so far, I highly recommend them. Show details

Great customer service from Ada. Very helpful and organised my car insurance cover very efficiently. Thank you. Show details

Process was straightforward & was completed within minutes. Cheapest comprehensive cover I could find Show details

The site was very easy to deal with. There was a couple of questions I didn’t understand. Show details

AHM is the worst claim experience I ever had. Do not recommend to anyone. Show details

easy online process, competitive on price, feed back about process Show details

Really good experience overall. The insurance was easy to set up. Its good value and the whole process was pretty straightforward. The customer… Read more

service was excellent; really helpful and easy to deal with. Very happy with the experience and service overall.

It's stupid. Quoted $5000 for comprehensive with agreed value of $8010 with excess $1000 including windscreen, car hire. others are quoting around $2000 and less Show details

was away working for 3 months in the Hunter New England NSW when I had a collision with a wild pig. The front right hand side of my small car was… Read more

damaged rendering the car undrivable. This occurred on the Gwydir Hwy, approximately 100kms from the nearest town of Moree. I reported the incident immediately to Huddle so my car could be retrieved, additionally I explained I was away from home (Sydney) for work and would need my car repaired by the time my employment contract ended in 2 months time. I was assured that if the closest repairer didn’t have capacity to repair my car in time, that my car would be taken to the next closest and available repairer. Meanwhile, my car sat on the Gwydir for 7 days before it was retrieved. Following this, I contacted the local repairer to where my car was towed and they informed me they were booked full and would not begin work on my car for at least 4-6 weeks. That would only leave them 2 weeks to repair, including time to locate parts etc. Huddle continued to ignore my request to take the car to another repairer, stating they were pushing to get my car completed by the time my contract was finished. I informed them more than once of the importance of this as once the contract finishes, so does my accommodation. Throughout the process Huddle were extremely difficult to contact, not only for myself but also the repairer. The repairer did however admit to being at fault with getting photos of the car to huddle in a timely manner, but huddle took no accountability for any delays, blaming everything on the repairer. My car was only partially fixed 1 week past the date my contract ended, it was drivable, however the repairer was still waiting on the wiring harness for the blinkers to be delivered. I had no choice but to drive take my car and drive it 470kms with no blinkers to my mother’s house at Port Macquarie. By this time I had finally had my request to file a complaint to huddle complaints department put through (not before requesting this 3 times) and the complaints dept happened to contact me the morning I was collecting my car. I did advise them of the situation (having to take the car and drive with no blinkers) and was offered nothing. I was never offered accommodation until the day I was leaving, and as I had to stay an extra week I was lucky enough a kind co-worker offered me their spare room. Additionally, the repairer couldn’t contact huddle and I ended up having to pay the repairer the excess and additional excess. I am now waiting for explanation and proof of how huddle have accounted this additional excess as the kms appear to be the first amount of kms I put in with them 3 years prior! I could be wrong about that but will have to wait and see. Won’t hold my breath though. My car is now at a repairer in port Macquarie, and is ready to be collected, but now this repairer has not been able to contact Huddle! The new repairer has told me they had one voicemail from huddle in the last 3 weeks, yet huddle tell me they have tried to contact him multiple times and they can’t contact him. Funnily enough, I myself have contacted the repairer 4 times and never had an issue. So, it’s been just over 3 months with no car, cost me an extra $1000 in excess, not to mention all the additional costs of catching Ubers etc. No use making a complaint because nothing happens, there is no accountability, very poor communication, overall very bad customer service. Do yourself a favour and do not go with this insurance company, it is not worth the headache and will end up costing more in the end!

A very easy, helpful and prompt process. No issues or delays. Show details

renewed my Green Slip with Allianz on Thursday, and the payment was taken from my account that day. When I checked my account on Friday, I discovered… Read more

the exact same amount had been taken out again. This left me with no money for the weekend and, with two young children, I was unable to afford food for them. I contacted Allianz immediately and explained the seriousness of the situation to Sam from the Adelaide contact centre. I was told that nothing could be done until Monday. I asked to speak with a team leader and was initially told there were none were working. I was then told supervisors were working, but that Sam was unable to transfer me. I specifically asked to speak with his supervisor, Joe, and even offered to wait, but I was still refused the opportunity to speak with anyone who could assist. After spending more than 40 minutes on the phone, I was still left without my money and without any resolution or meaningful assistance. I understand that mistakes can happen, but what matters is how a company responds when something goes wrong. In this situation, I felt completely dismissed despite explaining that this duplicate payment had left my family without money for essential food over the weekend. Very disappointing customer service and an extremely frustrating experience. I expected much better from a company like Allianz.

Please do not insure your car with PD Insurance. The service is poor. They sent me to various panel beaters who would not quote the repairs, the… Read more

panel beaters were not impressed by PD Insurance, they told me it will take weeks for them to process the quote even if they did quote it. Eventually I went to a panel beater who quoted it but I had to pay $35 for the quote. PD Insurance refused to reimburse me for the quote. I say again do not insure your car with them.

We’ve taken out a new policy with Helen for our Suzuki Spacia (I think she’s from New Zealand). She was so kind and helpful; she’s a real enthusiast. Thank you, Helen. Georg and Claudia Neuhaus, Brisbane Show details

AVOID AT ALL COST ! UNETHICAL COMPANY They do NOT honor their policies. I spent $2000 plus on additional car warranty insurance. When I attempted to… Read more

make a claim. Extremely hard to contact and then when I finally did they revoked their initial policy terms. Refer to my warrant attached below

I found Lexus was outstanding in repairing my car and returning it to me in a timely manner and it original condition. The whole process was trouble free and proceeded seamlessly. Excellent effort Lexus. Show details

totally surprised by how easy the claim and repair process was completed Show details

Do not use this company! They are deceptive, poor customer service, even when you call to enquire about specific details of the cover they evade the… Read more

question and it is not until you need to make a claim you find out the truth.

Lesson learnt to go with more reputable companies! You get what you pay for!

Not only a total waste of money but they actually block access to your vehicle so you cant get real help to fix it and its only been two months with… Read more

zero contact and more money demands. They dont allow any independant oversight. Better off spending your money on repairs yourself and not having car insurance.

Simple put, AAMI is the WORST insurance provider among all. My car bogged at 5:30pm on a Thursday with regular weather, but i waited over 3 hours to… Read more

get the towing service. The towing job took less than 10 minutes. And they lied the whole time about arriving time of the driver. They kept saying he was on the way every 30 minutes and the driver was actually doing other jobs first and I was at the bottom of the list. I filled out their survey and made a complaint. Well, they called me and apologized. However, they said, "sorry, but nothing we can do more than a apology. Thank you for your feedback to help us improve. " So the person who runs the company has no intelligence??!!! Who would call and say something like that??!! If you hate someone, make sure you get them AAMI!!!

I have used RACQ for multiple claims and I really think they are one of the best customer service organisations I have used. You talk to someone in… Read more

OZ for a start, and they always follow up with emails and phone calls as required. I have had multiple windscreen claims, and a small bingle where it was the other party's fault. I have been with them for over 30 years and believe the premiums are worth it. I also get a discount for multiple policies with them and my past record. As an aside, I also use their breakdown service and house insurance - again, had to use them quite a few times for breakdowns or claims and have been great. The only fault has been with one of their sub-contractors for a roof issue, which I reported to racq.

NRMA are not the company they use to be we had water damage from a coffee machine first they passed it then they rejected it I note they sponsor Cricket they should take care of their customers instead. Show details

If I could give them a 0 I would!!!! I understand they are underwritten by Suncorp now and this is where it all falls down the s**t whole. I needed… Read more

to have a rework done and it has now been 6 months from when I first contacted Shannons. We are a long time customer with multiple vintage cars and spending an absolute annual fortune on car insurance. "Back in the day" they were awesome, but now.... The policy isn't worth the paper it is written on, especially if you have a rework done. I have begged, pleaded and tried everything including contacting AFCA/ATSIC. I was even told by their own staff to contact AFCA/ATSIC!!! I have spent more hours than I can count on hold waiting to talk to someone including over 20 phone calls, and emails, and sms's to the person allocated to my case, told countless lies, fob offs and finally after 6 months I have an answer and it's not a good one either. I am totally over Shannons and I can't believe they have totally gone to the dogs with their service.

When we bought our Mazda 2 in 2013 we insured it with GIO. About four years ago someone reversed into it while it was parked. He kindly left his… Read more

name and phone number. GIO was great - quick response, courtesy car, free Uber transport to and from repairer, helpful on the phone, no cost to us. Were we just much luckier than so many other reviewers ?? [GIO were also great when our 14m gum fell in our backyard]

I had a quote for third party insurance, and in 3 weeks the quote kept going up by $3 every few days the original quote was $268 now it's $303, this insurance is like the rest, not to be trusted. Show details

I haven’t paid this policy since April 2026. Then go to get some shopping and they have taken a payment out of my account of $90 today August 2026… Read more

four months later. This is after sending me emails back in April saying it was cancelled. Do not use coles car insurance not mention every time you need to contact them. You have to listen to a whole bs recording about their policy each and every time you call. Really don’t think we need to hear it Every time we call. My bank has now blocked the direct debit and done are reversal of payment. But that’s not straight away. So thanks coles I really appreciate what you have done.