Latest review: The true test of an insurance company is how you are treated when making a claim. I found Youi to be terrific when I made a claim after hitting a kangaroo. I rang Youi the day after the crash. There
Latest review: It has been a struggle to get in touch with Budget Direct - I have phoned them 3 to 4 times and have not been able to get in touch with them .
They do not call you and leave all the responsibility to
Latest review: They will reject to insure you if you make a claim when you're holding a provisional license. So, if you choose Budget Direct, try not to make any mistakes.
If you are declined by a car insurer,
Latest review: Helpful, friendly service. Signed up for insurance for my new car. Was so impressed with the financial savings and customer service that I transferred my other car insurance to budget direct as
Latest review: Filled up my diesel car with unleaded, and didnt realise until the next day. Probably drove about 10kms before realising - and the tank had been empty when I filled up so was really panicking about
Latest review: I called real car insurance today to help as the website would not let me log in and got told by the operator that my premium would go up because she is helping me over the phone. What a absolute
Latest review: These people are absolute dogs. Don’t care about you or your situation. Took over 6 weeks to resolve a claim and over 20 hours worth of phone call.I also have a newborn baby and had to use my wife's c
Latest review: They claim 24 hour service yet didn't respond to calls. Website had a popup ad while filling out form which would not let me finish doing so. When I finally did finish filling out the form and paid,
Latest review: Had a small bingle.
Rang and completed my claim with great customer experience, simple, and efficient.
Had my vehicle fixed and back on the road quicklu with no fuss.
Repairer was great.
Latest review: The online form asked for too many personal details prior to a simple quote.
Then they get you to give your phone number, then ask many more personal questions.
I just wanted a rough estimation.
Latest review: Allianz has dishonored a claim of mine which my car was stolen. I didn't pay my late fee so they cut my insurance off the same day I made my claim. They got a tow truck for my car and took the car to
Latest review: Mistake after mistake over my claim.
Rude customer service.
Always giving excuses to justify their lack of professionalism.
I realised being just a number to them, but as long as you pay !!!!
Latest review: BMW road assist is awfully disgraceful and the Govt should jump in to close such services that not just rip off customers for money, but keep them stranded in unsafe locations.
My wife was waiting