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Best Roadside Assistance Providers in Western Australia Perth
67 listings
NRMA Roadside Assistance
Latest review: called out a mechanic to fix my Holden jackaroo that would not start. Mechanic opened the radiator cap and released pressurised coolant from a stuffed head gasket which resulted in the car
- Review Summary
- Customer Service4.8 (380)
- Timeliness4.7 (373)
- Job Satisfaction 4.8 (344)
- Award Winner 2019
Youi Car Insurance · includes 3 listings
Youi Car Insurance has produced many-a-happy customer, with Youi being an 2019 Award Winner in the ProductReview.com.au Awards.
- Review Summary
- Customer Service4.2 (679)
- Timeliness4.2 (409)
- Job Satisfaction 3.9 (199)
Budget Direct Roadside Assistance
Latest review: One of the worst customer service experiences I have encountered in almost 40 years. Staff member behaved in a rude and critical manner, and then blamed the rain for shouting/demeaning tone. In
- Review Summary
- Customer Service4.3 (260)
- Timeliness4.2 (256)
- Job Satisfaction 4.2 (202)
24/7 Roadservices Australia
Latest review: Great customer service and road side manner. Never been let down. They have good support if problem is tricky. I would recommend them as value for money compared to other companies in the
- Review Summary
- Customer Service4.9 (35)
- Timeliness4.9 (35)
- Job Satisfaction 4.9 (32)
Budget Direct Car Insurance · includes 5 listings
Latest review: I found it inexpensive and has very good reputation in the car insurance market. I like that I could set up my premium. Don't want to have to use it
- Review Summary
- Customer Service4.0 (1,531)
- Timeliness4.1 (1,058)
- Job Satisfaction 3.9 (605)
Real Car Insurance · includes 3 listings
Latest review: At 38 weeks pregnant and the day before Easter I got rear ended in my brand new Mazda CX-5 and was referred to the service by real insurance. Although slightly more expensive than competitors I
- Review Summary
- Customer Service3.0 (32)
- Timeliness3.2 (9)
- Job Satisfaction 3.4 (5)
Roadside Response
Latest review: The company trading as Roadside Response, web site https://roadsideresponse.net.au/ made an unauthorised transaction on my debit account in the amount of $66.00. My vehicle battery became flat at
- Review Summary
- Customer Service3.4 (29)
- Timeliness3.4 (29)
- Job Satisfaction 3.5 (28)
Wrong Fuel Rescue
Latest review: Filled my ute up with petrol and drove 6km before I realised my mistake and pulled over, these guys came out on a Sunday evening and flushed the vehicle and checked it over. Can't thank them enough
- Review Summary
- Customer Service5.0 (8)
- Timeliness4.8 (8)
- Job Satisfaction 5.0 (8)
RACQ Roadside Assistance
Latest review: Car got towed, so tried to get hire car with ultra care, nearest available was 38km away. Fees and loss of income not worth it. No help and they say
- Review Summary
- Customer Service3.3 (48)
- Timeliness3.3 (47)
- Job Satisfaction 3.4 (43)
Woolworths Car Insurance · includes 3 listings
Latest review: We were the not-at-fault party, and had to make an uninsured motorist extension claim (UME). Once we provided the documentation Woolworths Insurance covered the cost of our tow, and cost of obtaining
- Review Summary
- Customer Service2.5 (257)
- Timeliness2.5 (153)
- Job Satisfaction 2.9 (112)
gotU Roadside Assistance
Latest review: prepaid $77 for a jump start. The job was accepted by the technician and said he would arrive in 10 minutes. 10 minutes turned into 30 minutes and still no show. With still no technician arriving I
- Review Summary
- Customer Service1.7 (10)
- Timeliness1.8 (10)
- Job Satisfaction 1.9 (8)
Suncorp Motor Insurance · includes 4 listings
Latest review: I lost both my job since the pandemic today I rang up and unexpectedly was advised that they offer 3 month free to help people effected by the pandemic!
- Review Summary
- Customer Service2.3 (33)
- Timeliness2.2 (22)
- Job Satisfaction 2.0 (16)
RAC Car Insurance · includes 4 listings
Latest review: I had experience that if ur client pay u for full insurance then they do not need follow road rule and damage other Car easily because u guys are available for giving hard time to other to coverup ur
- Review Summary
- Customer Service2.6 (48)
- Timeliness3.0 (29)
- Job Satisfaction 3.0 (20)
GIO Car Insurance · includes 5 listings
Latest review: My fence was damaged by a third party car insured with GIO. GIO made no effort to get quotations but pushed the work to the impacted parties. Quotes submitted for more than a week with no response
- Review Summary
- Customer Service2.0 (38)
- Timeliness2.3 (27)
- Job Satisfaction 1.6 (14)
AAMI Car Insurance · includes 4 listings
Underwritten by the Suncorp Network, AAMI offers four car insurance policies: CTP green slip for NSW, ACT and SA, Comprehensive, Third Party Property Damage Only, and Fire, Theft and Third Party Property Damage.
- Review Summary
- Customer Service2.0 (181)
- Timeliness2.0 (111)
- Job Satisfaction 2.1 (75)
APIA Car Insurance · includes 3 listings
Latest review: Very simple to set up, great price and good extras. It's the second vehicle I've switched to APIA. Will be interesting to see the renewal next year and hope it stays a similar
- Review Summary
- Customer Service3.0 (27)
- Timeliness2.5 (14)
- Job Satisfaction 2.3 (3)
Allianz Roadside Assistance
Latest review: First time I called, I sat on hold for close to 30 minutes and I eventually hung up. The next day I tried again, it rang out to a voicemail, third time lucky, only to be told they failed to let me
- Review Summary
- Customer Service2.8 (16)
- Timeliness3.1 (16)
- Job Satisfaction 3.1 (13)
Australia Post Car Insurance · includes 3 listings
Latest review: Both of my cars have been comprehensively insured with Australia Post for five years or so. Made on claim in March 2020 where it was deemed to be our fault - paid excess and got my car fixed. Just
- Review Summary
- Customer Service1.0 (2)
- Job Satisfaction 1.0 (1)
RAC Roadside Assistance
Latest review: I am totally happy with RAC service but not as satisfied with towing service used today He constantly suggested my car needed to be pushed to his truck and despite easy access he said he couldn’t g
- Review Summary
- Customer Service3.9 (7)
- Timeliness3.9 (7)
- Job Satisfaction 4.2 (5)
Virgin Car Insurance · includes 3 listings
Latest review: I left NRMA after 15 years to join Virgin because they were cheaper. I have six vehicles all comprehensively insured with all the options At the sales stage they guaranteed I would keep the Rating 1
- Review Summary
- Customer Service1.9 (21)
- Timeliness1.6 (17)
- Job Satisfaction 1.5 (10)