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Best Roadside Assistance Providers in Queensland Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns
62 listings
Youi Comprehensive Car Insurance
Latest review: Straightforward easy to talk to & great value No hard selling to the point & all area's covered Saving over prior insurance which is very important with the way the world is at
- Review Summary
- Customer Service4.2 (441)
- Timeliness4.0 (200)
- Job Satisfaction 3.7 (96)
Is part of...
Youi Car Insurance · includes 3 listings
Budget Direct Roadside Assistance
Latest review: Rang up when my car wouldn't start, was advised over the phone to get it towed to a mechanic and they wouldn't send anyone out. Told them they can stick their roadside
- Review Summary
- Customer Service4.4 (251)
- Timeliness4.3 (247)
- Job Satisfaction 4.2 (194)
Budget Direct Comprehensive Car Insurance
Latest review: I have been in an accident (entirely not my fault) and lodge my claim one hour after it. Not only they haven't contacted me once but they still haven't processed to refunding my car (they have
- Review Summary
- Customer Service4.0 (957)
- Timeliness4.0 (537)
- Job Satisfaction 3.8 (303)
Is part of...
Budget Direct Car Insurance · includes 5 listings
Budget Direct Third Party Property Only Car Insurance
Latest review: They will reject to insure you if you make a claim when you're holding a provisional license. So, if you choose Budget Direct, try not to make any mistakes. If you are declined by a car insurer,
- Review Summary
- Customer Service4.1 (38)
- Timeliness4.5 (24)
- Job Satisfaction 5.0 (7)
Is part of...
Budget Direct Car Insurance · includes 5 listings
Budget Direct Third Party Property, Fire and Theft Car Insurance
Latest review: Helpful, friendly service. Signed up for insurance for my new car. Was so impressed with the financial savings and customer service that I transferred my other car insurance to budget direct as
- Review Summary
- Customer Service4.2 (31)
- Timeliness4.8 (18)
- Job Satisfaction 4.4 (10)
Is part of...
Budget Direct Car Insurance · includes 5 listings
NRMA Roadside Assistance
Latest review: Prompt, efficient and very friendly. Very glad to have this service available and would not hesitate to use it again. On all the times I have used it, the service has been
- Review Summary
- Customer Service3.8 (35)
- Timeliness3.8 (33)
- Job Satisfaction 3.7 (29)
Youi Third Party Property Only Car Insurance
Latest review: Taken money out of account and renewed insurance automatically beware of this happening to you I feel this is quite wrong to just renew policy and would not recommend them for future
- Review Summary
- Customer Service3.8 (11)
- Timeliness2.4 (5)
- Job Satisfaction 1.0 (1)
Is part of...
Youi Car Insurance · includes 3 listings
Roadside Response
Latest review: Got me back on the road quickly after my battery died for good this time. Super easy to deal with. Amazing service and staff. Definitely will be using them
- Review Summary
- Customer Service3.0 (11)
- Timeliness3.0 (11)
- Job Satisfaction 3.3 (10)
Wrong Fuel Rescue
Latest review: Filled up my diesel car with unleaded, and didnt realise until the next day. Probably drove about 10kms before realising - and the tank had been empty when I filled up so was really panicking about
- Review Summary
- Customer Service5.0 (6)
- Timeliness4.7 (6)
- Job Satisfaction 5.0 (6)
RACQ Roadside Assistance
Latest review: I have used RACQ 3 times over last 12 months Service has always been prompt and attendents polite courteous and knowledgable Reassuring I can rely on this service when
- Review Summary
- Customer Service3.1 (30)
- Timeliness3.2 (29)
- Job Satisfaction 3.3 (26)
Real Insurance - Comprehensive Car Insurance
Latest review: I called real car insurance today to help as the website would not let me log in and got told by the operator that my premium would go up because she is helping me over the phone. What a absolute
- Review Summary
- Customer Service3.3 (24)
- Timeliness3.0 (6)
- Job Satisfaction 3.7 (3)
Is part of...
Real Car Insurance · includes 3 listings
Budget Direct Gold Comprehensive Car Insurance
Latest review: These people are absolute dogs. Don’t care about you or your situation. Took over 6 weeks to resolve a claim and over 20 hours worth of phone call.I also have a newborn baby and had to use my wife's c
- Review Summary
- Customer Service3.1 (17)
- Timeliness3.2 (13)
- Job Satisfaction 2.8 (12)
Is part of...
Budget Direct Car Insurance · includes 5 listings
gotU Roadside Assistance
Latest review: They claim 24 hour service yet didn't respond to calls. Website had a popup ad while filling out form which would not let me finish doing so. When I finally did finish filling out the form and paid,
- Review Summary
- Customer Service1.0 (7)
- Timeliness1.0 (7)
- Job Satisfaction 1.0 (5)
Woolworths Comprehensive Car Insurance
Latest review: Had a small bingle. Rang and completed my claim with great customer experience, simple, and efficient. Had my vehicle fixed and back on the road quicklu with no fuss. Repairer was great. Thank you
- Review Summary
- Customer Service2.4 (178)
- Timeliness2.4 (85)
- Job Satisfaction 2.7 (62)
Is part of...
Woolworths Car Insurance · includes 3 listings
Youi Third Party Fire & Theft Car Insurance
Latest review: The online form asked for too many personal details prior to a simple quote. Then they get you to give your phone number, then ask many more personal questions. I just wanted a rough estimation. Be
- Review Summary
- Customer Service2.6 (5)
- Timeliness4.0 (2)
Is part of...
Youi Car Insurance · includes 3 listings
Allianz Roadside Assistance
Latest review: Allianz has dishonored a claim of mine which my car was stolen. I didn't pay my late fee so they cut my insurance off the same day I made my claim. They got a tow truck for my car and took the car to
- Review Summary
- Customer Service2.9 (12)
- Timeliness3.2 (12)
- Job Satisfaction 3.1 (10)
APIA Car Insurance - Comprehensive
Latest review: had my parked car damaged badly 2 weeks ago and have been told still has not been assessed I find this far too long to wait, not happy with
- Review Summary
- Customer Service3.5 (17)
- Timeliness3.0 (7)
- Job Satisfaction 5.0 (1)
Is part of...
APIA Car Insurance · includes 3 listings
AAMI Car Insurance - Comprehensive
Latest review: Mistake after mistake over my claim. Rude customer service. Always giving excuses to justify their lack of professionalism. I realised being just a number to them, but as long as you pay !!!! Never
- Review Summary
- Customer Service2.1 (118)
- Timeliness2.1 (64)
- Job Satisfaction 2.3 (42)
Is part of...
AAMI Car Insurance · includes 4 listings
RAC Roadside Assistance
Latest review: Left car lights on. Spent $200 on RAC roadside assistance and waited 2 hours for a jumpstart. Cancelled and ended up getting an airtasker who showed up in 15
- Review Summary
- Customer Service3.7 (3)
- Timeliness3.7 (3)
- Job Satisfaction 3.7 (3)
BMW Roadside Assistance
Latest review: BMW road assist is awfully disgraceful and the Govt should jump in to close such services that not just rip off customers for money, but keep them stranded in unsafe locations. My wife was waiting
- Review Summary
- Customer Service1.0 (2)
- Timeliness1.0 (2)
- Job Satisfaction 1.0 (1)
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