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Best Roadside Assistance Providers in Queensland Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns
64 listings
- Award Winner 2021
NRMA Roadside Assistance
Latest review: For older cars especially, but also when your battery is flat, a flat tyre etc, being a Roadside Assist member is definitely worth it. You just never know when you may need
- Review Summary
- Customer Service4.9 (498)
- Timeliness4.8 (491)
- Job Satisfaction 4.9 (451)
- Award Winner 2021
24/7 Roadservices Australia
Latest review: I have only had to use this service on 2 occassions so far. On both occassions they have been extremely helpful and have responded promptly without complications. I would recommend them without
- Review Summary
- Specifications
- Customer Service4.9 (71)
- Timeliness4.8 (70)
- Job Satisfaction 4.9 (65)
- Award Winner 2019
Youi Car Insurance · includes 3 listings
Youi Car Insurance has produced many-a-happy customer, with Youi being an 2019 Award Winner in the ProductReview.com.au Awards.
- Review Summary
- Customer Service4.2 (713)
- Timeliness4.1 (443)
- Job Satisfaction 3.9 (213)
Budget Direct Roadside Assistance
Latest review: I locked my keys in the boot of my car, and they said they would cover the first $125 of the cost of a locksmith, but that I would have to pay another $425 and that they would take 60-90 minutes to
- Review Summary
- Customer Service4.3 (266)
- Timeliness4.2 (262)
- Job Satisfaction 4.1 (206)
Budget Direct Car Insurance · includes 5 listings
Latest review: I received my annual renewal notice from an insurance company I had been with and loyal to for 7 years, there was an increase in the cover so decided to shop around and immediately thought of Budget
- Review Summary
- Customer Service4.0 (1,642)
- Timeliness4.0 (1,167)
- Job Satisfaction 3.8 (663)
Real Car Insurance · includes 3 listings
Latest review: Insurance at a great price in minutes I love the way Real is able to flex with the amount of kms we drive .. a great product .. great savings Thank
- Review Summary
- Customer Service3.4 (45)
- Timeliness3.9 (20)
- Job Satisfaction 3.7 (9)
Wrong Fuel Rescue
Latest review: After unleaded being put in diesel car, WFR arrived within a short time after the initial call. Dan was efficient, friendly and polite and was a pleasure to deal
- Review Summary
- Customer Service5.0 (11)
- Timeliness4.8 (11)
- Job Satisfaction 5.0 (10)
Roadside Response
Latest review: Called for assistance jacking up a trailer to replace a wheel. Was told an hour wait, it took them 3. Couldn't get jack under trailer, charged me anyway, left within 3
- Review Summary
- Customer Service3.1 (35)
- Timeliness3.1 (35)
- Job Satisfaction 3.3 (33)
RACQ Roadside Assistance
Latest review: 5 months I've been waiting for my membership card and product info package. RACQ have failed big time. I have called twice and both times been promised a solution and both times a fail. It's back to
- Review Summary
- Customer Service3.2 (53)
- Timeliness3.2 (52)
- Job Satisfaction 3.3 (47)
Woolworths Car Insurance · includes 3 listings
The scores for Woolworths Car insurance in specific areas were roughly even, with value for money receiving 2.6 stars, customer service at 2.5 stars, timeliness at 2.6 stars, and transparency coming in at 2.6 stars.
- Review Summary
- Customer Service2.4 (276)
- Timeliness2.4 (170)
- Job Satisfaction 2.8 (125)
gotU Roadside Assistance
Latest review: prepaid $77 for a jump start. The job was accepted by the technician and said he would arrive in 10 minutes. 10 minutes turned into 30 minutes and still no show. With still no technician arriving I
- Review Summary
- Customer Service1.7 (10)
- Timeliness1.8 (10)
- Job Satisfaction 1.9 (8)
Suncorp Motor Insurance · includes 4 listings
Latest review: My car is worth less than the cost of repairs but Suncorp don’t want to replace my car I have a new for old policy but it is not in their interest to even put new parts in my car
- Review Summary
- Customer Service2.2 (37)
- Timeliness2.0 (26)
- Job Satisfaction 1.8 (20)
RAC Roadside Assistance
Latest review: We are seniors and gold members, and becoming more aware that the R A C V is out-pricing itself . As we have not made a call out for many years now,they still do not have a reward system in place
- Review Summary
- Customer Service3.6 (11)
- Timeliness3.6 (10)
- Job Satisfaction 4.4 (7)
GIO Car Insurance · includes 5 listings
Latest review: I was involved in an accident. A TRUCK plowed us from behind when we were stationary. I had previous back injuries. This accident made my back from feeling annoying to can't walk, crying in pain all
- Review Summary
- Customer Service1.9 (43)
- Timeliness2.2 (31)
- Job Satisfaction 1.5 (18)
APIA Car Insurance · includes 3 listings
Latest review: My father and I had an accident at NSW in front of Fairfield Show grounds.. We are fully insured we have been with apia for more than 6y never made a claim. We got contacted by the Panel beater
- Review Summary
- Customer Service3.0 (29)
- Timeliness2.5 (14)
- Job Satisfaction 2.3 (3)
AAMI Car Insurance · includes 4 listings
Underwritten by the Suncorp Network, AAMI offers four car insurance policies: CTP green slip for NSW, ACT and SA, Comprehensive, Third Party Property Damage Only, and Fire, Theft and Third Party Property Damage.
- Review Summary
- Customer Service1.9 (203)
- Timeliness2.0 (133)
- Job Satisfaction 2.0 (89)
Australia Post Car Insurance · includes 3 listings
Latest review: Both of my cars have been comprehensively insured with Australia Post for five years or so. Made on claim in March 2020 where it was deemed to be our fault - paid excess and got my car fixed. Just
- Review Summary
- Customer Service1.0 (2)
- Job Satisfaction 1.0 (1)
Allianz Roadside Assistance
Latest review: I've had to use my Allianz roadside twice. In both instances the contractor mechanics were great. However on both occasions I've had difficulties with the call centre staff. The first one a year ago
- Review Summary
- Customer Service2.7 (18)
- Timeliness3.1 (18)
- Job Satisfaction 3.1 (14)
Virgin Car Insurance · includes 3 listings
Latest review: Earlier in the year I was involved in a no fault accident where the other driver had prior damage and tried to pass the damage on to me. When I go my renewal my premiums had sky rocketed! I contacted
- Review Summary
- Customer Service1.9 (25)
- Timeliness1.7 (21)
- Job Satisfaction 1.8 (12)
BMW Roadside Assistance
Latest review: Roadside assistance came out & replaced my battery, which caused a malfunction in another area of the car. “Technician” didn’t know what could have caused this (even though he’s supposed to know how c
- Review Summary
- Customer Service1.5 (8)
- Timeliness1.3 (8)
- Job Satisfaction 1.0 (6)