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Best Roadside Assistance Providers in Queensland Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns
67 listings
- Award Winner 2021
24/7 Roadservices Australia
Latest review: I have always got timely service from 24/7 roadservices team. Good value for money where you need roadside assistance just for peace of mind, quick change of tyres and not looking for those
- Review Summary
- Customer Service4.9 (170)
- Timeliness4.8 (168)
- Job Satisfaction 4.9 (156)
- Award Winner 2021
NRMA Roadside Assistance
Latest review: A puncture in my brand new tyre.. stranded on the side of a busy road, my 4yo screaming... panic,.stress..anxiety ! One quick phone call and help was there within 30 minutes! Such an amazing relief!
- Review Summary
- Customer Service4.9 (770)
- Timeliness4.8 (760)
- Job Satisfaction 4.9 (695)
Youi Car Insurance · includes 3 listings
Youi Car Insurance has produced many-a-happy customer, with Youi being an 2019 Award Winner in the ProductReview.com.au Awards.
- Review Summary
- Customer Service4.1 (739)
- Timeliness4.0 (467)
- Job Satisfaction 3.7 (227)
Budget Direct Roadside Assistance
Latest review: As the title says I haven't actually had an opportunity to call out Roadside Assist. I recently travelled btwn Victoria and Far Nth QLD by road and joined against the need to use assistance somewhere
- Review Summary
- Customer Service4.2 (297)
- Timeliness4.1 (294)
- Job Satisfaction 4.1 (233)
Budget Direct Car Insurance · includes 5 listings
Latest review: Yes , haven’t been wigh this company for long but I’m loving being with this company it has saved me so much money. I feel good about being with this company
- Review Summary
- Customer Service4.0 (2,144)
- Timeliness4.0 (1,665)
- Job Satisfaction 3.8 (909)
Wrong Fuel Rescue
Latest review: Had dave come out to the rescue and gave Great prompt service and happy to assist with where I was located will be recommending everyone in need to call these guys
- Review Summary
- Customer Service5.0 (18)
- Timeliness4.9 (18)
- Job Satisfaction 5.0 (17)
Real Car Insurance · includes 3 listings
Latest review: Easy to use website. Excellent value. Could not find anyone else who would do pay as you drive for this vehicle. Did not use the comparison websites as I prefer to do my own
- Review Summary
- Customer Service3.7 (78)
- Timeliness4.0 (48)
- Job Satisfaction 3.6 (27)
RACQ Roadside Assistance
Latest review: Very prompt service Mitch was very knowledgeable and diagnosed the electrical fault in our car and had it safe to run in 10 mins. Wouldn't be without RACQ .Sunshine Coast
- Review Summary
- Customer Service3.3 (80)
- Timeliness3.2 (78)
- Job Satisfaction 3.3 (69)
Roadside Response
Latest review: Got a battery replacement from them with 3 years warranty. It was very expensive but I was desperate so paid up. Had multiple issues with the battery not long after installation, but manageable ones.
- Review Summary
- Customer Service2.8 (54)
- Timeliness2.7 (54)
- Job Satisfaction 2.9 (50)
Woolworths Car Insurance · includes 3 listings
The scores for Woolworths Car insurance in specific areas were roughly even, with value for money receiving 2.6 stars, customer service at 2.5 stars, timeliness at 2.6 stars, and transparency coming in at 2.6 stars.
- Review Summary
- Customer Service2.4 (317)
- Timeliness2.4 (209)
- Job Satisfaction 2.7 (152)
RAC Roadside Assistance
Latest review: This big organisation does not care about anyone except their board members. From storm damage claims that aren’t paid out because the wind on the weather report didn’t match the damage, not renewing
- Review Summary
- Customer Service3.5 (20)
- Timeliness3.4 (19)
- Job Satisfaction 3.9 (15)
Suncorp Motor Insurance · includes 4 listings
Latest review: This is by the worst experience i have had dealing with an insurance company without even seeing my car or getting a quote i get referred to a fraud investigator why?? i have a never had a insurance
- Review Summary
- Customer Service1.9 (52)
- Timeliness1.7 (41)
- Job Satisfaction 1.6 (29)
APIA Car Insurance · includes 3 listings
Latest review: I found the whole process of taking out the policy to be hassle free.The policy was set up within a few minutes and is good value for money.I would recommend Apia to
- Review Summary
- Customer Service2.8 (38)
- Timeliness2.6 (23)
- Job Satisfaction 2.2 (10)
GIO Car Insurance · includes 5 listings
Latest review: I was with this company for 2 years an never made a claim.. Just as well as i found a better deal with another insurer. This is something most of us have to do yearly and compare prices as Insurance
- Review Summary
- Customer Service1.9 (54)
- Timeliness2.1 (41)
- Job Satisfaction 1.7 (26)
AAMI Car Insurance · includes 4 listings
Underwritten by the Suncorp Network, AAMI offers four car insurance policies: CTP green slip for NSW, ACT and SA, Comprehensive, Third Party Property Damage Only, and Fire, Theft and Third Party Property Damage.
- Review Summary
- Customer Service1.8 (237)
- Timeliness1.9 (167)
- Job Satisfaction 1.8 (112)
Allianz Roadside Assistance
Latest review: Very poor communication between Call Centre and the roadside assistance people, towies etc, incorrect addresses, incorrect data. Had my Motorhome towed because mechanic didn't bend down and clip a
- Review Summary
- Customer Service2.6 (24)
- Timeliness2.9 (24)
- Job Satisfaction 2.8 (21)
Australia Post Car Insurance · includes 3 listings
Latest review: Both of my cars have been comprehensively insured with Australia Post for five years or so. Made on claim in March 2020 where it was deemed to be our fault - paid excess and got my car fixed. Just
- Review Summary
- Customer Service1.0 (2)
- Job Satisfaction 1.0 (1)
BMW Roadside Assistance
Latest review: My " Ultimate Driving Machine " is the Ultimate Lemon ! I bought it brand new and its been nothing but grief for 10, almost 11 years. Roadside assistance is an absolute must for me. My car has been
- Review Summary
- Customer Service2.0 (10)
- Timeliness1.4 (10)
- Job Satisfaction 1.5 (8)
Virgin Car Insurance · includes 3 listings
Latest review: They hide all the details of the insurance but offer you a gift card to get you to join, Go with a reputable insurer, They just aren't worth the time or money Dont trust
- Review Summary
- Customer Service1.8 (27)
- Timeliness1.7 (23)
- Job Satisfaction 1.7 (13)
Coles Car Insurance · includes 3 listings
Latest review: Whilst I was not making a claim but updating several policies, the staff member could not have been more helpful and made what could have been a difficult process so easy. Everything was resolved
- Review Summary
- Customer Service1.8 (164)
- Timeliness2.1 (97)
- Job Satisfaction 2.0 (67)