Latest review: On Friday last (6/12) one of the neighbours had a problem with their car battery. The car was parked on the road just along from my driveway. He contacted you and you sent a greek looking chap in a
Latest review: Changed from a difference insurance company because when I contacted Budget Direct the team person was extremely helpful and efficient. She explained the product accurately and I was very impressed
Latest review: Only wanted a quote which they only do over the phone (which is a dodgy sales ploy to start with, people have issues with confrontation so will more easily accept if hassled), they barely beat my
Latest review: The policy was very quick and easy to set up. It proved to be the best value policy in the current market. I am a new member of Budget Direct and I have heard lots of good things about
Latest review: My thanks to the two Port Macquarie servicemen who assisted us. After an accident my wife's car had 2 damaged tyres. I called and was helped by the lady on the phone who took me through the steps
Latest review: I had to wait on hold for over 10 mins to speak to someone and then got charged 10% of the annual premium as a cancellation fee? A bit
Latest review: Filled up my diesel car with unleaded, and didnt realise until the next day. Probably drove about 10kms before realising - and the tank had been empty when I filled up so was really panicking about
Latest review: I have only been with real insurance for a short time but when someone hit my car and I had to lodge a claim with them they were great to deal with. Very friendly and straight forward and since it
Latest review: I have an iPhone 6, because my screen is smaller than the current phones I was unable to progress past the safety message because the Next button was too
Latest review: Technician came to jump start my Mini Cooper S. After jump starting my car, he closed the bonnet from the left side. In doing so, he grabbed the underside of the chrome headlight trim and caused it
Latest review: Purchased five policies. Good value for money. Will be purchasing more in 2020 and encouraging others to purchase from Budget Direct. Did take a little while to set up online. Looking forward to
Latest review: I am shocked to find unauthorised auto-renew letter from Woolworth with significant premium increase and it is uneasy to call 1300... to stop the unauthorised auto-renew! The unauthorised renewal
Latest review: I was quoted $500 over the phone and when the policy was processed it was $770?. I was told that the monthly payment would be 46 dollars and once the policy was processed it was $67 dollars a month.
Latest review: I had a flat tyre I noticed it as I stopped the car in my son child care I reached my workplace and called them 2 workers came and one said to me there is no flat tyre I cant see I said really so
Latest review: I'm currently going through a claim where I was not as fault. Every single person I speak to doesn't speak to me like I'm a human being and is poorly trained and ill prepared to help me. I have
Latest review: I recently received my Comprehensive Car Insurance Renewal from APIA and noted that although the agreed value for my Vehicle had been reduced by over 34%, the premium had increased by nearly 10% -
Latest review: Minimal damage and due to Capitol Smart Lane Cove's negligence the vehicle is not drivable. I don't recommend you take your vehicle there as it's been a battle with GIO and CAPITOL SMART. Emotional
Latest review: Lodged a claim with coles on Sunday night. Been ringing continuously since Monday to see the status of my claim to find its under investigation as Ive switched from another insurer. I asking ked why
Latest review: Great business when the unthinkable happens ,I strongly recommend them ,very obliging nothing is to much trouble!! Great workmanship , friendly staff, fast turn around !! I don’t have any qualms a
Latest review: Suncorp is a Government run entity. They trade under more than a dozen names, so it looks like theres competition in a free market...there is no competition. Dont be surprised if you come away
