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Best Roadside Assistance Providers in Queensland Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns
63 listings
NRMA Roadside Assistance
Latest review: My car stopped whilst in a State Forest, Roadside assistance arrived very quickly, The Gentleman from Tumut reassured me, followed me back to town and rang me the next day to make sure all was ok -
- Review Summary
- Customer Service4.8 (377)
- Timeliness4.7 (370)
- Job Satisfaction 4.9 (341)
- Award Winner 2019
Youi Car Insurance · includes 3 listings
Youi Car Insurance has produced many-a-happy customer, with Youi being an 2019 Award Winner in the ProductReview.com.au Awards.
- Review Summary
- Customer Service4.2 (676)
- Timeliness4.2 (407)
- Job Satisfaction 3.9 (198)
Budget Direct Roadside Assistance
Latest review: One of the worst customer service experiences I have encountered in almost 40 years. Staff member behaved in a rude and critical manner, and then blamed the rain for shouting/demeaning tone. In
- Review Summary
- Customer Service4.3 (260)
- Timeliness4.2 (256)
- Job Satisfaction 4.2 (202)
24/7 Roadservices Australia
Latest review: I got a problem starting my car due to some battery issue, and very quickly they sent someone to help me with my car. The person who attended was very
- Review Summary
- Customer Service4.9 (32)
- Timeliness4.9 (32)
- Job Satisfaction 4.9 (29)
Budget Direct Car Insurance · includes 5 listings
Latest review: Good service Have been with Budget for 1 month.Got a new policy and was happy to trust budget with my car. The staff were helpful and professional they were happy to answer all
- Review Summary
- Customer Service4.0 (1,518)
- Timeliness4.1 (1,044)
- Job Satisfaction 3.9 (599)
Real Car Insurance · includes 3 listings
Latest review: At 38 weeks pregnant and the day before Easter I got rear ended in my brand new Mazda CX-5 and was referred to the service by real insurance. Although slightly more expensive than competitors I
- Review Summary
- Customer Service3.0 (32)
- Timeliness3.2 (9)
- Job Satisfaction 3.4 (5)
Roadside Response
Latest review: Called them out in Perth for a $130 call out fee. After over 2 hours of waiting for Roadside Response, the free Perth roadside response team came and towed to a random side street so we can keep
- Review Summary
- Customer Service3.5 (28)
- Timeliness3.5 (28)
- Job Satisfaction 3.6 (27)
Wrong Fuel Rescue
Latest review: Filled my ute up with petrol and drove 6km before I realised my mistake and pulled over, these guys came out on a Sunday evening and flushed the vehicle and checked it over. Can't thank them enough
- Review Summary
- Customer Service5.0 (8)
- Timeliness4.8 (8)
- Job Satisfaction 5.0 (8)
RACQ Roadside Assistance
Latest review: Car got towed, so tried to get hire car with ultra care, nearest available was 38km away. Fees and loss of income not worth it. No help and they say
- Review Summary
- Customer Service3.3 (48)
- Timeliness3.3 (47)
- Job Satisfaction 3.4 (43)
Woolworths Car Insurance · includes 3 listings
Latest review: We were the not-at-fault party, and had to make an uninsured motorist extension claim (UME). Once we provided the documentation Woolworths Insurance covered the cost of our tow, and cost of obtaining
- Review Summary
- Customer Service2.5 (257)
- Timeliness2.5 (153)
- Job Satisfaction 2.9 (112)
gotU Roadside Assistance
Latest review: prepaid $77 for a jump start. The job was accepted by the technician and said he would arrive in 10 minutes. 10 minutes turned into 30 minutes and still no show. With still no technician arriving I
- Review Summary
- Customer Service1.7 (10)
- Timeliness1.8 (10)
- Job Satisfaction 1.9 (8)
Suncorp Motor Insurance · includes 4 listings
Latest review: I lost both my job since the pandemic today I rang up and unexpectedly was advised that they offer 3 month free to help people effected by the pandemic!
- Review Summary
- Customer Service2.3 (33)
- Timeliness2.2 (22)
- Job Satisfaction 2.0 (16)
GIO Car Insurance · includes 5 listings
Latest review: My fence was damaged by a third party car insured with GIO. GIO made no effort to get quotations but pushed the work to the impacted parties. Quotes submitted for more than a week with no response
- Review Summary
- Customer Service2.0 (38)
- Timeliness2.3 (27)
- Job Satisfaction 1.6 (14)
AAMI Car Insurance · includes 4 listings
Underwritten by the Suncorp Network, AAMI offers four car insurance policies: CTP green slip for NSW, ACT and SA, Comprehensive, Third Party Property Damage Only, and Fire, Theft and Third Party Property Damage.
- Review Summary
- Customer Service1.9 (180)
- Timeliness2.0 (110)
- Job Satisfaction 2.1 (74)
APIA Car Insurance · includes 3 listings
Latest review: Very simple to set up, great price and good extras. It's the second vehicle I've switched to APIA. Will be interesting to see the renewal next year and hope it stays a similar
- Review Summary
- Customer Service3.0 (27)
- Timeliness2.5 (14)
- Job Satisfaction 2.3 (3)
Allianz Roadside Assistance
Latest review: I called for help 8 years ago and it was very quick. Battery changed with no hassle. Battery still in action. Thank you. On the other side I called for different matter and the patrol officer
- Review Summary
- Customer Service2.9 (15)
- Timeliness3.2 (15)
- Job Satisfaction 3.3 (12)
Australia Post Car Insurance · includes 3 listings
Latest review: Both of my cars have been comprehensively insured with Australia Post for five years or so. Made on claim in March 2020 where it was deemed to be our fault - paid excess and got my car fixed. Just
- Review Summary
- Customer Service1.0 (2)
- Job Satisfaction 1.0 (1)
RAC Roadside Assistance
Latest review: I am totally happy with RAC service but not as satisfied with towing service used today He constantly suggested my car needed to be pushed to his truck and despite easy access he said he couldn’t g
- Review Summary
- Customer Service3.9 (7)
- Timeliness3.9 (7)
- Job Satisfaction 4.2 (5)
Virgin Car Insurance · includes 3 listings
Latest review: We had a small accident in January 2020, Virgin Insurance admitted that we were not at fault Tried to get information in regard to what was happening with our claim phone calls, emails they did not
- Review Summary
- Customer Service2.0 (18)
- Timeliness1.6 (14)
- Job Satisfaction 1.7 (7)
BMW Roadside Assistance
Latest review: An absolute night mare. My car was not booked for a tire change for 24 hours although I was promised, then upon calling, it was done. However, my car was abondoned at the tire shop. I was offered a
- Review Summary
- Customer Service1.2 (5)
- Timeliness1.0 (5)
- Job Satisfaction 1.0 (3)