Latest review: I had a flat battery, telephoned Budget Roadside Assistance, they came to my house within 40 minutes. Replaced battery with warranty hassle free service and I was back on the road with no trouble at
Latest review: Just involved in accident today. Tow truck driver turned up but budget direct said no I had to wait 20 mins for their one in over 30degree heat, shocked and crying. They said they would pay for a
Latest review: Dom helped me add my son on learners to our policy while keeping the cost at a reasonable price saving me money, he explained all the facts and worked through the options to ensure that as a long
Latest review: The policy was very quick and easy to set up. It proved to be the best value policy in the current market. I am a new member of Budget Direct and I have heard lots of good things about
Latest review: I called the NRMA when my battery ran flat because I left the light on. The mechanic confirmed a flat battery, tried unsuccessfully to restart the car with a mobile battery and told me I needed a new
Latest review: I had to wait on hold for over 10 mins to speak to someone and then got charged 10% of the annual premium as a cancellation fee? A bit
Latest review: In Nov 2018, Roadside Response told me they were NRMA Road Assistant which I was looking for, and I had been cheated to pay $99 and I never use them any service. After that, I constantly asked for
Latest review: Filled up my diesel car with unleaded, and didnt realise until the next day. Probably drove about 10kms before realising - and the tank had been empty when I filled up so was really panicking about
Latest review: I have only been with real insurance for a short time but when someone hit my car and I had to lodge a claim with them they were great to deal with. Very friendly and straight forward and since it
Latest review: I have an iPhone 6, because my screen is smaller than the current phones I was unable to progress past the safety message because the Next button was too
Latest review: Technician came to jump start my Mini Cooper S. After jump starting my car, he closed the bonnet from the left side. In doing so, he grabbed the underside of the chrome headlight trim and caused it
Latest review: Purchased five policies. Good value for money. Will be purchasing more in 2020 and encouraging others to purchase from Budget Direct. Did take a little while to set up online. Looking forward to
Latest review: Originally I believed that the policy was excellent value for money and was very easy to sign up over the internet. I had to lodge a claim as my vehicle was recently hail damaged on 17/11/19 and
Latest review: I was quoted $500 over the phone and when the policy was processed it was $770?. I was told that the monthly payment would be 46 dollars and once the policy was processed it was $67 dollars a month.
Latest review: I had a flat tyre I noticed it as I stopped the car in my son child care I reached my workplace and called them 2 workers came and one said to me there is no flat tyre I cant see I said really so
Latest review: I'm currently going through a claim where I was not as fault. Every single person I speak to doesn't speak to me like I'm a human being and is poorly trained and ill prepared to help me. I have
Latest review: Quite happy to capitalise on your misfortune during a breakdown situation. Almost over double the cost for signing up on the spot and somehow this is acceptable behaviour from a company still.
Latest review: BMW cars have run flat tyres that don't actually run flat. On our way home in regional NSW, my tyre had a puncture and I followed the rules on run flats only to have it explode 45 mins out of Mudgee.
Latest review: I recently received my Comprehensive Car Insurance Renewal from APIA and noted that although the agreed value for my Vehicle had been reduced by over 34%, the premium had increased by nearly 10% -
Latest review: Minimal damage and due to Capitol Smart Lane Cove's negligence the vehicle is not drivable. I don't recommend you take your vehicle there as it's been a battle with GIO and CAPITOL SMART. Emotional