Best Banks in Australian Capital Territory Canberra–Queanbeyan
- Award Winner 2021
100% customer-owned Qudos Bank offers a broad range of financial products, with branches operating in Sydney, Melbourne, Brisbane and Perth.
100% member owned
Personable customer service
Transparent business practices
- Transparency 4.7 (340)
- Customer Service4.8 (387)
- TopicsATM Experience (9), New Account (57), Loan Application (90), Credit Card Application (19), General Transactions (219) and Business Banking (28)
- Award Winner 2021
Previously named Mecu, Bank Australia is a customer-owned bank with 14 branches across Australia, full online and mobile banking options - and an incredibly high overall customer satisfaction rating.
- Transparency 4.7 (620)
- Customer Service4.7 (686)
- TopicsATM Experience (18), New Account (325), Loan Application (302), Credit Card Application (62), General Transactions (220) and Business Banking (33)
With a high number of long-standing customers, some dating back to the bank’s opening in 1971, member-owned Queensland Country Bank has a dedicated number of satisfied customers.
- Transparency 4.6 (152)
- Customer Service4.7 (166)
- TopicsATM Experience (26), New Account (44), Loan Application (54), Credit Card Application (12), General Transactions (107) and Business Banking (14)
An overwhelming majority of 5-star reviews awarded to Auswide Bank help support this 50+ year-old bank’s claim that while it’s a smaller bank, it makes a big difference when it comes to helping customers and communities.
Latest review: I have been with CUA (now GSB) since the 80s and my dealings with them has always been a very good experience. Never had an issue with their service and the interest rates on some of their special
Latest review: Been with up for a year now. So refreshing to have such a user friendly app for all your transactions. Being backed by Bendigo bank is another plus. Constant updates giving us more features is
Latest review: The app works well and the "at call" interest rate is better than most. Not full service yet, as their services are still being refined, but the government guarantee on deposits is
Latest review: I’ve been with this bank for thirty odd years and always happy with the service especially phone service being able to talk to someone and when I do they are always very helpful
Latest review: I opened a bank account online yesterday afternoon. I have login to see my account at around 11am today and received an email at 12.08pm says my personal details have been changed as requested, which
Latest review: I received an u solicited debit card at my residential address. When I contacted 86400 they said my drivers license had been used to open the account online. My license was not physically lost but
Latest review: Terrible. I was with ME bank for more than 10 years, they raised my interest rate to a stupidly high level and then never lowered it again. When contacting ME Bank for a better rate, the call centre
Latest review: Started with Bendigo Community Bank 13 years ago . We can always rely on them. All experiences have been excellent. We get great phone, online and in branch service. They learned our names early.
Latest review: Terrible service - I was initially told that I wasn't suitable for a loan, then phoned back and told yes, only to be phoned back the followind day and told no again. Appalling service - error upon
Latest review: We are homeowners with over a decade of history, never missing a payment etc. Our current property worth close to $900k with under $400k debt attached. Myself and my wife earn excellent money. We
Latest review: Been a member for 42 years and signed up all my children as well. Was a fantastic bank to be part of until recently when they shut the Penrith and Parramatta branches down. My son had to travel from
Latest review: 4-5 months, customer service/app severely lacking. $94.50 in fees in that small time period. Paywave free but other card based transaction are full of hidden fees, label everything withdrawal even
Latest review: I was a customer for 15yrs, I had 2 car loans one 7yr loan paid off in 3yrs & a 5yr loan paid off in 12 months. I have inquired about getting a new loan but Move say no and other banks say yes. They
Latest review: When you need suggestions and support, ring them and make sure you buy ticket to overseas, put your phone on charge and on call ... someone will answer after 14 days.. too long wait and it feels
Latest review: Had an urgent matter with my mortgage to rectify ASAP, many calls and emails later, UBank promised calls back and no one ever does, disgusting way to do business. I have made a formal complaint with