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Best Banks in Victoria Melbourne and Geelong

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83 listings

Qudos Bank
  • Award Winner 2021

Qudos Bank · includes 2 listings

4.5 from 366 reviews

100% customer-owned Qudos Bank offers a broad range of financial products, with branches operating in Sydney, Melbourne, Brisbane and Perth.

  • 100% member owned

  • Personable customer service

  • Transparent business practices

  • Transparency
    4.8 (272)
  • Customer Service
    4.8 (309)
  • TopicsATM Experience (8), New Account (50), Loan Application (75), Credit Card Application (16), General Transactions (175) and Business Banking (23)
Bank Australia
  • Award Winner 2021

Bank Australia · includes 2 listings

4.4 from 1,030 reviews

Previously named Mecu, Bank Australia is a customer-owned bank with 14 branches across Australia, full online and mobile banking options - and an incredibly high overall customer satisfaction rating.

  • Transparency
    4.7 (525)
  • Customer Service
    4.7 (587)
  • TopicsATM Experience (17), New Account (278), Loan Application (268), Credit Card Application (57), General Transactions (197) and Business Banking (29)
Auswide Bank

Auswide Bank · includes 2 listings

4.3 from 198 reviews

An overwhelming majority of 5-star reviews awarded to Auswide Bank help support this 50+ year-old bank’s claim that while it’s a smaller bank, it makes a big difference when it comes to helping customers and communities.

  • Transparency
    3.9 (40)
  • Customer Service
    3.9 (45)
  • TopicsNew Account (10), Loan Application (28), Credit Card Application (2), General Transactions (16) and Business Banking (2)
Queensland Country Bank

Queensland Country Bank · includes 2 listings

4.4 from 117 reviews

With a high number of long-standing customers, some dating back to the bank’s opening in 1971, member-owned Queensland Country Bank has a dedicated number of satisfied customers.

  • Transparency
    4.6 (98)
  • Customer Service
    4.6 (107)
  • TopicsATM Experience (25), New Account (19), Loan Application (33), Credit Card Application (11), General Transactions (86) and Business Banking (10)
Judo Bank

Judo Bank

3.8 from 79 reviews

With a focus on crafting relationships with Australian businesses, Judo Bank specialises in business lending, and has mixed reviews from customers.

  • Transparency
    3.9 (60)
  • Customer Service
    3.8 (65)
  • TopicsNew Account (43), Loan Application (1), General Transactions (17) and Business Banking (4)
Up Bank

Up Bank

3.3 from 70 reviews

Latest review: I've had a few transfers from different sources all not turn up to my Up account. I then tested transfers to Up and 2 other banks. Up was the only one that didn't show up. The bank details are 100%

  • Transparency
    3.3 (62)
  • Customer Service
    3.3 (62)
  • TopicsATM Experience (8), New Account (39), Loan Application (1), Credit Card Application (1), General Transactions (41) and Business Banking (4)
Volt Bank

Volt Bank

4.2 from 18 reviews

Latest review: The app works well and the "at call" interest rate is better than most. Not full service yet, as their services are still being refined, but the government guarantee on deposits is

  • Transparency
    4.8 (16)
  • Customer Service
    4.8 (12)
  • TopicsNew Account (12) and General Transactions (5)
ING

ING

2.6 from 666 reviews

Latest review: Worst customer service you will ever come across. Home loan officer Amanda happy to lie to your face then when caught out just dismisses it like it doesn't even matter. Will just tell you what you

  • Transparency
    2.1 (177)
  • Customer Service
    2.0 (179)
  • TopicsATM Experience (13), New Account (44), Loan Application (47), Credit Card Application (9), General Transactions (99) and Business Banking (14)
Beyond Bank

Beyond Bank · includes 2 listings

2.7 from 95 reviews

Latest review: Branch customer service was very good, online app was easy to use. Secure mailbox facility and excellent professional problem solving manner by their service representative quickly fixed an issue.

  • Transparency
    3.5 (37)
  • Customer Service
    3.2 (43)
  • TopicsNew Account (7), Loan Application (20), Credit Card Application (1), General Transactions (22) and Business Banking (2)
86 400

86 400

3.3 from 19 reviews

Latest review: Just joined 86400 4 months but my experience so far with the bank is excellent. Excellent in customer service and the app is easy to use and money can be transferred in seconds. 86400 is the best

  • Transparency
    3.4 (16)
  • Customer Service
    3.1 (16)
  • TopicsATM Experience (2), New Account (9), Loan Application (2), General Transactions (14) and Business Banking (1)
Bendigo Bank

Bendigo Bank · includes 2 listings

2.1 from 313 reviews

Latest review: Every pay day I am left to wait for Bendigo to pull their fingers out and process the money into my account. Like most people, i heavily rely on this money to pay bills on time as well as my rent and

  • Transparency
    1.9 (85)
  • Customer Service
    1.9 (93)
  • TopicsATM Experience (8), New Account (14), Loan Application (17), Credit Card Application (7), General Transactions (64) and Business Banking (15)
ME (Members Equity) Bank

ME (Members Equity) Bank

2.0 from 750 reviews

Latest review: Customer service the worst I have ever encountered in my life,won't release my funds unless I get proof from the police.done all that TWICE and still won't release my money not bloody there's. Thank

  • Transparency
    2.3 (161)
  • Customer Service
    2.3 (191)
  • TopicsATM Experience (18), New Account (35), Loan Application (56), Credit Card Application (18), General Transactions (112) and Business Banking (10)
Heritage Bank

Heritage Bank · includes 2 listings

2.0 from 181 reviews

Latest review: I called the Adelaide Business Manager to inquire about my " business finance", He said how did you get my number ? I said from your website. He had no clue he was on it. He said " I can't help you"

  • Transparency
    2.1 (52)
  • Customer Service
    1.9 (60)
  • TopicsATM Experience (5), New Account (12), Loan Application (23), Credit Card Application (5), General Transactions (32) and Business Banking (8)
People's Choice Credit Union

People's Choice Credit Union · includes 2 listings

2.0 from 168 reviews

Latest review: Bad online service if you are looking for small business loan. They don't care and never return your calls or messages. Looks like they do not want to have any more customers. So please help them

  • Transparency
    2.3 (41)
  • Customer Service
    2.0 (46)
  • TopicsATM Experience (3), New Account (5), Loan Application (32), Credit Card Application (4), General Transactions (19) and Business Banking (7)
Greater Bank

Greater Bank · includes 2 listings

2.1 from 53 reviews

Latest review: Absolutely terrible customer service. I made a small mistake logging in to Internet Banking and because I am disabled I called using NRS and they refused to help over the phone. "O" literally hung up

  • Transparency
    1.6 (17)
  • Customer Service
    1.6 (20)
  • TopicsATM Experience (1), New Account (3), Loan Application (8), Credit Card Application (2), General Transactions (11) and Business Banking (2)
Police Bank

Police Bank · includes 2 listings

2.4 from 28 reviews

Latest review: I agreed to a credit check at the end of the application. After we submitted they then asked for more proof than any application ive made in years of paying bills. I asked what was the outcome of the

  • Transparency
    3.7 (14)
  • Customer Service
    3.5 (15)
  • TopicsLoan Application (13), General Transactions (7) and Business Banking (1)
MOVE Bank

MOVE Bank

2.9 from 13 reviews

Latest review: Took forever (2 months) to process home loan. Rude customer service when I rang to ask about the delay. In the end I cancelled and went with another bank and had to buy a different

  • Transparency
    2.7 (10)
  • Customer Service
    2.8 (11)
  • TopicsATM Experience (1), New Account (3), Loan Application (8) and General Transactions (1)
UBank

UBank

1.7 from 242 reviews

Latest review: Unfortunately the service is terrible. Have been with them for years and within the last 12 months or so everything has been moved to online communications only. This includes customer letters with

  • Transparency
    2.0 (148)
  • Customer Service
    1.5 (162)
  • TopicsATM Experience (4), New Account (39), Loan Application (59), Credit Card Application (1), General Transactions (85) and Business Banking (8)
BankSA

BankSA · includes 2 listings

1.8 from 97 reviews

Latest review: I applied for a bank sa credit card in early Feb..'you will receive a reply in 4-5 working days'.....Its now 3 march no info..the 1300 service is useless...pressed '1' for the service re credit card

  • Transparency
    1.9 (27)
  • Customer Service
    2.1 (33)
  • TopicsATM Experience (3), New Account (7), Loan Application (14), Credit Card Application (6), General Transactions (16) and Business Banking (5)
Commonwealth Bank

Commonwealth Bank · includes 2 listings

1.6 from 1,662 reviews

Latest review: At CBA they over charged my home loan account while I was in Covid deferred time then the account was put into arrears by cba mistake then on top of that they do this random sweep for accounts that

  • Transparency
    1.7 (475)
  • Customer Service
    1.6 (538)
  • TopicsATM Experience (41), New Account (49), Loan Application (114), Credit Card Application (60), General Transactions (311) and Business Banking (78)
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