Latest review: Danielle was very helpful and responsive in our mortgage application. She was always available and friendly when we went into the Canberra branch and explained the mortgage options in ways that we
Latest review: I chose Bank Australia for their reasonable interest rates and ethical banking. There have been a few problems with communication and set up issues, but luckily each time Kiera has been able to slide
Latest review: Spoke to Antoinette twice on Friday on the phone. She was very,very helpful and informative and had really good personal empathy with me (the Qudos member). Qudos Bank is very lucky to have such a
TopicsLoan Application (18) · General Transactions (17) · New Account (5) · Business Banking (4) · Credit Card Application (3) · ATM Experience (1)
Latest review: Been with Qudos since 1985
Very helpful and very very easy to contact.
Lady I spoke with yesterday very patient and very understanding.
Was having a bad day and she stayed with me and
Latest review: I sent an email requesting an increase in daily transfer to clean out my account, (after being notified of a big reduction in interest rate in 2 days time) ,before they opened on day 1 and then 3
Latest review: I've had about four personal loans now. Always paid them out without issue and always been good with saving and managing credit. I spent two weeks reviewing personal loans and decided I'd go with ING
Latest review: I was hesitant about joining a bank that didn't have much publicity, but I did some research into how the bank came about and the CEO of the company and that gained my trust to start up an account.
Latest review: They don't pass on all the interest rate cuts. When they decide to pass them on they always keep some for themselves. I pay $400 a year in fees for this rip off as well! Very unhappy with them
Latest review: I've been with this bank for at least 25 years or more, but since it became Beyond Bank, it's sort of changed and not for the better. Today I discovered that it cannot even accurately record the
Latest review: Everytime I have been to the branch at Coffs Harbour plaza. I have received excellent service from the staff. Today I had another pleasant experience with a staff member named Kayla she was
Latest review: I have not gone to banking ombudsman yet. Still trying MOVE. I cannot access my account on line. They have blocked it. They refuse to unblock it unless I answer their 15 min survey with such
Latest review: Tried to open two separate accounts. They said they were having IT issues, which is fine - these things happen. Received emails every day saying that I had to finish opening the Account. I have now
TopicsNew Account (7) · Business Banking (1) · General Transactions (1)
Latest review: Had a horrific experience with 2 of the big 4 and changed to Bendigo and are very happy. Having been in business for over 30 years and with an A1 credit rating we were appalled at the treatment from
Latest review: Just lost retail job due to Corona Virus, and am looking after 84 year old terminally ill mother who has dementia.
Asked for a wavering of early break fee of fixed 5 year home loan at 4.14% so I
Latest review: The stuffs never disappoint me every time I walked into the branch. They provide good customer services and give me very useful suggestions. That is something I cannot figure it out myself if I
Latest review: Had read previous bad reviews on here before. Well my experience today was the worse in customer service ever. I tried to explain my prob, she said, “don’t talk over the top of me” I said, I am just t
TopicsGeneral Transactions (20) · Loan Application (5) · Business Banking (3) · New Account (2) · Credit Card Application (1)
Latest review: Just wanted to setup online banking, waited on the phone for more than one hour and still the staff couldn’t get me registered. Their system is too old and way behind in technology, you will waste l
TopicsLoan Application (11) · General Transactions (8) · Credit Card Application (5) · New Account (5) · Business Banking (4) · ATM Experience (2)