Latest review: I got online-account scammed last week. My fault. The staff at Kew have been really helpful - new customer ID, new accounts, online banking back in a couple of days, and new debit card by the end
Latest review: Been with QF Credit Union (originally) which changed to Qudos for over 20 years. I just experienced the best customer service from Antoinette McIntosh (Personal Banker) great job and very
Latest review: We switched mortgage from another bank we felt let down by. Our Bank Australia Lending Consultant made everything easy, hassle free and provided excellent customer service we were looking
Latest review: approx 25 years . yes very reliable. Exceptional. I couldn't have been more pleased with your service . I've always received excellent help when I've needed Assistance . Especially today. Thank you
TopicsGeneral Transactions (34) · New Account (14) · Credit Card Application (5) · Loan Application (5) · Business Banking (4)
Latest review: Jess Shuttlewood at Mackay was extremely helpful and patient assisting myself and elderly father chase up archived records. Jess called multiple times keeping me up to date and the records came ahead
TopicsGeneral Transactions (7) · Loan Application (7) · New Account (4) · Business Banking (2)
Latest review: I’m with up bank from last 7-8 months. Very slow process to fix few little issues as compare to nab, commbank etc. banks, blaming the high number of issues. Can’t use it as my official ban
Latest review: Quite disappointing as Volt really hasn't kept up with the other neobanks. Very limited features and I don't think there have been many updates since I joined. I can't believe I need to enter payee
Latest review: 7 years with ING, and they are unwilling to adjust my home loan rate to even match their published rate on their web site. Two of their staff have confirmed that as a long term customer I am less
Latest review: awesome bank I mainly bank with comm bank but when I made the switch oh so so much better for comparison if my balance fall below $3 with commbank I will be charged a fee but a xinja nothing 0 I love
Latest review: Tried setting up for a Term Deposit, got through all questions then finally at the very end was told invalid Product Selection Please Contact the Customer Care. So I diligently phoned the Contact
TopicsNew Account (15) · Business Banking (2) · General Transactions (1)
Latest review: Worse customer service ever for business banking. Term Deposit took more than 4 weeks to setup, poor communication, invisible people, and none returned your call. Empty promises left.
if you are
Latest review: I've been with this bank for at least 25 years or more, but since it became Beyond Bank, it's sort of changed and not for the better. Today I discovered that it cannot even accurately record the
Latest review: Dont refinance to Ubank if you want a loan term less than 30 years! Thats all they do even if your in your late 50's. Now I need to refinance & I've emailed the signed discharge form twice &
Latest review: Very poor to bank with charged really high fees considering I only had 1 account with them.call centre takes forever to get through went to close down account in branch and were told they only would
Latest review: Joined by opening a simple bank account, despite passing all ID checks online, refused to open account, said I had to "contact them" by forcing me to speak to a staff member from their Office.
TopicsLoan Application (6) · New Account (3) · ATM Experience (1) · General Transactions (1)
Latest review: The only good thing about this bank is their online banking and mobile app. After this, their branches and staffs at just the opposite of their online banking and mobile app. CBA should invest more
Latest review: I have been using commonwealth mobile app for years, easy to use, with a lot of useful features, seeing it was developed from a bare application to its current state makes me believe it will be even
Latest review: Macquarie bank was always excellent to me.
I was with Macquarie bank for some years, many years ago.
* They were always polite, respectful, helpful towards me.
* I received excellent customer
Latest review: I have been a Suncorp customer for over 5 years now, but not for much longer. I have multiple accounts set up with Suncorp for ease of bill payments, for which they specifically advertise these