Latest review: Danielle was very helpful and responsive in our mortgage application. She was always available and friendly when we went into the Canberra branch and explained the mortgage options in ways that we
Latest review: After sixty years of being with one of the big four banks I switched to Bank Australia, partly as a protest against investments in fossil fuels, but also due the poor service and attitude, the lack
Latest review: Spoke to Antoinette twice on Friday on the phone. She was very,very helpful and informative and had really good personal empathy with me (the Qudos member). Qudos Bank is very lucky to have such a
TopicsLoan Application (18) · General Transactions (17) · New Account (5) · Business Banking (4) · Credit Card Application (3) · ATM Experience (1)
Latest review: With the Covid Virus starting to effect many Australians financially as well as medically I have contacted Qudos Bank who l have been with for 30 years.
I was promptly put in touch with the Financial
Latest review: I sent an email requesting an increase in daily transfer to clean out my account, (after being notified of a big reduction in interest rate in 2 days time) ,before they opened on day 1 and then 3
Latest review: I've had about four personal loans now. Always paid them out without issue and always been good with saving and managing credit. I spent two weeks reviewing personal loans and decided I'd go with ING
Latest review: I was hesitant about joining a bank that didn't have much publicity, but I did some research into how the bank came about and the CEO of the company and that gained my trust to start up an account.
Latest review: They don't pass on all the interest rate cuts. When they decide to pass them on they always keep some for themselves. I pay $400 a year in fees for this rip off as well! Very unhappy with them
Latest review: I've been with this bank for at least 25 years or more, but since it became Beyond Bank, it's sort of changed and not for the better. Today I discovered that it cannot even accurately record the
Latest review: They did not want to serve me. was left standing at front of line as they went to the person who just walked in. When I said to them I was waiting I got a shrug and an oh, you will be soon. I got an
Latest review: Had a horrific experience with 2 of the big 4 and changed to Bendigo and are very happy. Having been in business for over 30 years and with an A1 credit rating we were appalled at the treatment from
Latest review: very rude and unprofessional customer service on the phone.
I been waiting for 2 hrs on the phone, then could not help then asked me to go the the branch. It just checking the account issue that has
Latest review: Have been with NAB since 2015 when I first came to Australia. Last year they decided to close most of my accounts and two visa cards without giving any reasons. Then this year they placed a block on
Latest review: The stuffs never disappoint me every time I walked into the branch. They provide good customer services and give me very useful suggestions. That is something I cannot figure it out myself if I
Latest review: 3 phone calls. Round in circles with ‘stories’
They screen your number so if you have issues call from a private number or they avoid you.
They took out an extra car policy we didn’t sign for and tr
TopicsGeneral Transactions (19) · Loan Application (5) · Business Banking (3) · New Account (2) · Credit Card Application (1)
Latest review: I have been with this bank for 48 years and now out of work and unable to get work due to the corona-virus they tolled me they cant assist with mortgage assistance because i have a small amount in
TopicsLoan Application (6) · General Transactions (4) · New Account (1)
Latest review: Just wanted to setup online banking, waited on the phone for more than one hour and still the staff couldn’t get me registered. Their system is too old and way behind in technology, you will waste l
TopicsLoan Application (11) · General Transactions (8) · Credit Card Application (5) · New Account (5) · Business Banking (4) · ATM Experience (2)
Latest review: Trying to transfer money from BW to another Aust bank. they have to call you. if you miss the call - bad luck - they call you next day, or maybe the day after that- too bad if the money transfer is