Best Blind & Shutter Shops in New South Wales Sydney, Newcastle and Wollongong
DIYblinds.com.au
4.8Check out DIYblinds.com.au
Tuiss Blinds Online 🏆 2026
- See all
The blinds arrived on time, were easy to install and look amazing. Very happy with my purchase! Show details
Dynamic Home Enhancements
- See all
Graham came out and installed the shutters on the house and did a brilliant job, very friendly, kept me up-to-date when he was coming out and measuring and installing, and cleaned up afterwards. Well recommended.
The Blind Factory 🏆 2026
- See all
James K and his fellow worker were marvellous. They were very helpful and good workers. I cannot speak any highly of both of them. I give them 5 stars.
DIYblinds.com.au
- See all
Very disappointing customer service experience. I would not recommend ordering from this company. Ordering was easy — good website, good pricing and… Read more
no issues placing the order. The order took a fair while to be made and dispatched, which I was prepared to accept. No tracking number was provided, only a notification saying the order was “in transit”. Emailed a question regarding installation during this time and received no response. Blinds eventually arrived, but despite the box having my name and address on it, the blinds inside were someone else’s. The sizes and room names didn’t match my order. Immediately tried calling customer service, only to be met with an AI assistant. Asking to speak to an operator sent me to voicemail. Left a voicemail and received no call back. Numerous further calls also went unanswered. Eventually received a call and was told my order had been sent to another customer and I had received theirs. I was asked to leave the incorrect blinds outside for collection the following day. Two days later, the incorrect blinds are still sitting outside my house and my actual order is still nowhere to be seen. Tried calling again and got the same AI assistant and voicemail. Still no call back. Eventually received an email saying they would follow up with the delivery driver and get back to me. I’m still waiting.
The biggest issue here isn't even that the wrong order was delivered — mistakes happen. It’s the complete lack of customer service when trying to get the problem resolved.
Trying to speak to an actual person is unnecessarily difficult, phone calls aren't returned, emails aren't answered and I'm left with another customer's blinds sitting outside my house while I have no idea where my own order is.
I’ve ordered blinds from other online blind retailers before and had significantly better experiences when it came to communication and customer service.
Based on this experience, I would not recommend DIY Blinds. The website and pricing may be good, but if something goes wrong with your order, actually getting someone to help you seems to be a completely different story.
Buy Blinds Online
- See all
We have purchased 3 separate orders over the last 6 years for 3 different homes. Installed them ourselves which was easy and everything was labelled… Read more
as ordered. Each time the orders arrived very promptly and the manufacturing time was surprisingly fast. Our home that has the first lot we purchased 6 years ago are still all in working order and have not faded or broken. We didn’t feel stranded or restricted to the website as the number that was provided actually had a real person answer and helped with any questions we had. Great value and highly recommend. Happy customer and will order again Many thanks Lyn
Apollo Blinds

- See all
Elia installed my curtains and I was completely happy with the customer service
dollar curtains + blinds
- See all
Excellent service from measuring to installation. Great pricing and quality product - would highly recommend Show details
Empire Window Furnishings
- See all
Empire Retractable Screen Door. Poor Installation, the door frame was attached to the doorway timber with double-sided tape which came away after a… Read more
couple of days. 2 service visits later it still wasn't adequately repaired. The staff treat customers with disdain for even complaining about their products. When the screen door fell apart after 2 years, the Customer Operations Manager told me that it was meant for aesthetic purposes, not for using! She added that the 2 year warranty is an indication of how long the $2000 door will last! Really? If you'd like good customer service, shop somewhere else.
Kresta

- See all
Very friendly and professional. Could even fit out a day early, happy with that.
Watson Blinds & Awnings
- See all
Had Watsons out for a quote. Trying to accept the quote has been a nightmare- really disappointed. How many times can you be told- xxx is on the road… Read more
and will call you back later. If youre in the market for a retractable awning don’t bother- it’s impossible to get anyone to service them.
Curtain & Blind Co.
- See all
Actually really simple to install. Hang fabulously and looks great in our space
Factory Direct Shutters, Awnings & Blinds
- See all
Could not fault the service & professionalism of all involved. Sam who did the measure up, Kieran installation and all the contacts over the phone. Would highly recommend!
Half Price Blinds
- See all
I know there are a lot of good reviews on here but I'm sharing my experience with their Windmaster Product. I wanted to replace four outdoor PVC… Read more
blinds on my veranda. After looking around, I concluded that the Windmaster outdoor roller blind from Half Price Blinds seemed like a good option since I was comfortable installing it myself. I ordered only one to test it before ordering the remaining blinds, especially as each one is over two metres wide and quite expensive.
I measured and ordered online; the process was good. The blind finally arrived, but it was delivered when I wasn't home. When I arrived home the box had some damage and upon opening I found the backing plate was slightly damaged. I fully understand that the delivery company's actions are outside of Half Price Blinds' control.I accepted the minor damage and proceeded with the installation.
I soon discovered that the mechanism was placed on the wrong side, contrary to my order. I was unable to reverse the mechanism because the screws were too tight. The other side bracket was poorly fitted and the screw hole had been enlarged and a washer was placed to try and fix it, but it was still not straight. Yes I should have sent the whole thing back and that was my mistake.
After fixing the bracket, I discovered that the roller blind was set for the mechanism as per my order so now it could not be fitted. I ended up reversing the blind on the roller to make it work.
The quality control appears to be nonexistent with this company. Furthermore, the rubber seal under the blind base plate was too long and caught during use, so I had to cut it. The locking mechanism screws supplied were too short and unusable.
It probably took nearly three hours to install and now that it's up it seems good.
I emailed Half Price Blinds six weeks ago, which they acknowledged, and I was told they would forward my concerns to the relevant product managers. I heard nothing further.
Their total lack of interest left me looking at alternative products for the remaining three blinds. I went with another well known brand and had the blinds professionally fitted. I did a price comparison and it did cost me 10% more; however, the whole process was much quicker, required less effort on my part and the blinds are so much better.
I would not recommend the Windmaster product to anyone and clearly Half Price Blinds is not a company I would order from again. I'm thinking of replacing the Windmaster Blind as the other ones I purchased look so much better.
Hi Chris, thank you for sharing your… Read more
Franklyn Blinds
- See all
From the first phone call, actually talking to a real person who listens to you, says it all for me. I have used Franklyns many times and have been… Read more
lucky enough to have Fred, as the person who arrives with his friendly manner and professionalism and knows exactly what you are talking about. Can’t speak highly enough of the whole process and finished products. The installation is quick and efficient. Value for money too.
My Direct Blinds
- See all
it was quite easy to order and we are very happy with purchase Show details
DecoRug
- See all
Would NOT recommend these shutters total rubbish! Paid thousands and they are falling apart.
ScreenAway Blinds
- See all
Great service, very friendly and honest, price came in well quoted.
No Bull Blinds
- See all
Extraordinary response from No Bull Blinds when a roller component of a blind in a friend's rental property was damaged by me when I was extending… Read more
the roller chain. After seeing their label on the blind, I contacted them to see if I could buy the replacement part from them. They promptly obtained the part and provided it to me -- declining any payment. Polite and helpful throughout. I was not asked to leave this review, but with this kind of service, if you need blinds installed, you'd need never have any concern about follow up service. Highly - Highly Recommend.
Sydney Blinds
- See all
Terrible after sale service. They didn't return to repair a screen door installed incorrectly. Show details
Lovelight
- See all
We had Lovelight install a number of single and double Blinds in our Apartment about 11 Years ago. Finally one of the chains broke and I was unsure… Read more
how to replace. I contacted them and they good not have been better with assistance and supply of replacement parts I was very impressed. Howard.
U Blinds Australia
- See all
waited so long to have outside blinds installed on the phone no help one blind track to short waited 3 weeks for replacement track turns out… Read more
replacement track to short as well cant get any body to tell me how long i will have to wait once they have your money they don't care I would not recommend u blinds not even to my worst enemy
Super Blinds Mart
good value – Good service. I wasn't sure of the colour as it didn't show up well on my screen. I made a note when ordering and the guy rang within half an hour to… Read more
clarify. The first time I ordered I got the blind in about ten days. The second time I ordered it was about three days.
Precision Blinds and Shutters
- See all
I have used this company twice before & have always been happy with the product, the price & the service. Show details
Shutters Australia
- See all
Ken was very professional with initial measuring. Having had quotes from other companies this one was very competitive and was impressed with the… Read more
final quote. The only downside was about a 2 month wait but the result was worth it. Installation was very well done and I'm so happy with my new shutters!
ShutterWise
- See all
Got 2 plantation shutters both for bay windows great service. I DIY installed all I can say watch lots of videos they will help but the shutters look awesome . And Jade in customer service is .
Quickfit Blinds and Curtains
- See all
I highly recommend Quickfit Blinds and Curtains. I ordered the day/night blinds for my kitchen window and I'm very happy with the clean look and good… Read more
quality of the materials. Customer service is excellent and highly responsive to any queries. Great company to deal with!
Sheer Elegance Blinds
Excellent quality and service from Sheer Elegance. I love the Precision Lift Cordless blind. They are so easy to use and no horrible cords to… Read more
contend with. We can just lift the blind to which height we like! Such a great feature. Plus, they look fabulous and were just what we wanted.
Mint Floors & Shutters
- See all
Just had 45sqm of Hyrid flooring laid down in a villa by Mint Flooring without a hitch. I could not speak more highly of Jordan in the front office… Read more
as he helped the family in a difficult time through the process of assisting in selecting the right flooring, colour and recent trends to actual measuring the correct amount required with little waste. Val the installer was superb and was on time and very helpful in explaining how he was laying the floor. I would highly recommend this company to anyone who is thinking of laying hybrid or floating flooring. Bruce and Jenny
Blinds on Demand
- See all
So so happy with the quality of the blinds and sheers. They’ve changed the look of the rooms so much, loads of complements from family and friends. Measuring and installing was super easy too.
Blindman
blind installation – Blindman installed my blinds and curtains this week which look fantastic. I was very impressed with the whole process from ordering to installation. Both Harrison and David did an excellent job. I would recommend the company to anyone Show details
DIYblinds.com.au
4.8Check out DIYblinds.com.au
Hi Brendan, Thank you for taking the time to… Read more (+2 replies)