Appliances

I had to replace my 15 year old heat pump with a new one and after extensive research settled on the Aquatech Rapid X6. It is a bit smaller than my… Read more

previous one but this also means I don't have to heat as much water that I very rarely use (I only ran out of hot water once with a lot of visitors in the house). Same Day Hot Water from Sydney got me a short timeframe for the install and a very good price, also I can't praise their installer Daniel highly enough, very professional, courteous, gave me options if required and took the time to get it right. So far the heat pump works flawlessly and I like the control with the app to set the time of the heating cycle. I have a CL2 plan but took it off as I thought the controlled load would be only at night and the heat pump performs best during the day when it is warmer. I might change it back if the energy provider gives me more information when CL2 is in operation. Though the pump is not as quiet as I hoped it is manageable in my circumstances and can be stopped if required via the app.

While it lasted, it did a very good job - reasonably quiet and efficient. Able to provide cooling at the 44 degrees my Canberra suburb reached this… Read more

year, and OK with heating down to the -8 degrees we've seen (although it had to turn off for up to perhaps 20% of the time to defrost the outside unit). The unit has weekly timer control as well as daily, but it is clunky and tricky to set, and needs resetting whenever there is a power failure. HOWEVER it failed after 5 years and 10 months with a seized compressor. The repair cost was about the same as buying a new one, and the warranty service was unable to offer any support as it was beyond the 5 year warranty. Using a moderator service did not produce any change, so it was a waste of my time. To me, such a major equipment failure after such a short time is poor, makes the value for money really bad, and not what a reasonable person would expect. These are why I have given it a low rating - essentially, the company is not prepared to stand behind its product once the 5 year warranty has expired, when you are on your own.

Had a Magmix blender for 9 years which finally died, so thought I'd try a different brand / model in the same price point with a glass jug. Very few… Read more

options around, and the Optimum was the only one at the same price, however after receiving it, the parts and construction are very light, everything is plastic except for the jug, in fact it's so light it needs suction cups to hold it on the kitchen bench. Performance was really no different to the Magimix, even though it carries a much higher wattage motor. And after trying it a couple of times, I was convinced this thing was not going to go the distance (flimsy plastic clipping mechanism to lock in the jug, these are prone to breaking over time). There's a 10 year warranty you can purchase for an additional $110 (Magimix has 30 years included), but that would have made it much more expensive. So ended up buying a new Magimix instead.

Wouldn't buy again due to the service. We have the DXK09ZSA and it started making a clicking noise around 18 months in, only when on Cooling, not any… Read more

other setting.

I went through the warranty and they sent someone out (who used to work for Mitsubishi and has since started up his on aircon repair business) who couldn't see the problem to start, then saw one small bit of mould and said "ah, that'll do it". He did say it was a bit odd that mould is only in the one area (also this machine is regularly cleaned like all our others) and he basically blamed the sparky for not filling in the wall cavity and that's how the moisture/mould is getting in and what has caused a piece to break?

I have never known mould (which every machine accumulates in QLD regardless how much you clean it) to break a piece inside the machine before. So, I had to pay the call out fee. Now for him to replace the part, ANOTHER call out fee would have to be paid and the labour/parts.

Anyway, its left a sour taste in my mouth and won't be purchasing another Mitsubishi aircon unit again.

We purchased our house in 2023 with a Daikin unit in the living area that must have been cleaned for id say 10 years and that works perfectly, even more so when we had it deep cleaned. Disappointed that a unit so new has developed a broken part due to apparently one spot of mould...

Honestly sounded like the guy just wanted money for his newly started business... never again.

I had this unit installed in June 2022 and it has been performing flawlessly! It was the last gas appliance at the premise and costs savings have… Read more

been great. 4 years in we have seen small surface rust appearing on the connection from rain/condensation but I hear this is to be expected as the metals are dissimilar which causes galvanic corrosion. This is wear and tear and connectors should be replaced every 5 years so will do that soon. Overall we are happy with the unit and recommend it.

I was a bit skeptical about buying this at first but I must say now after almost two months of usage, this food processor is worth investing in. With… Read more

multiple uses every single week, it helps me immensely in chopping, salad making and dough making. I am so glad it has quiet technology which saves me from having to remove children from open kitchen space… something I value the most above all other features. Lastly, I have recently started buying products consciously so I am glad this product is made toxins free. This only downside I can think of is blending feature doesn’t work well on small quantity of food for baby meals.

Magimix Australia direct purchase. I've had a CE doe 5 years, recommended one to Mum. Recent purchase 3 weeks ago. The unit worked for food… Read more

processing, but as I’ve previously posted the heating feature doesn’t work at all. For anyone interested it appears to be heating on the screen but zero heat is created and no errors. (multiple tests and all trouble shooting done.)

It’s not in demo mode we’ve double checked everything zero heat.

Extremely disappointing to have no meaningful response six days later. This is an expensive appliance that is essentially non-functional on arrival.

Getting rid of the phone line and being this slow on email is appalling customer service. I sincerely regret making this recommendation.

First e-mail via website 5.3.25

Customer followed up via online chat 6.3.25

Magimix request for video evidence, apologies for delays. 9.3.26 sent immediately.

9.3.26 confirmation video auto reply.

11.2.26 follow up e-mail sent by customer.

11.2.26 COB back still nothing back.

14.3.26 still nothing. The product was sold and delivered by Magimix. There is absolutely no reason even if some states had a long weekend for the delay or to be so slow for a brand-new item at this price point.

This is not a reasonable timeframe for resolution as you are required to provide under the consumer laws of Australia.

Magimix claim they have streamlined customer service by removing the phone line it’s the absolute total opposite.

The functionality is excellent. The service is appalling and on that basis I will never be recommending you again. I look forward to an explanation and a swift response. I will be sure to post here and elsewhere the outcome.

Other Facebook group members (dedicated to the MM CE) are experiencing issues with service and extortionate diagnosis fees if they even get a reply.

Unfortunately - do not buy. Appalling service.

Great appliance, works well and great for my requirements as needed Show details

The new HiZero is amazing. This model is the best. I love how easy it does the job, no residue left on the floor, the containers being all in one is… Read more

great, the collection tray is always dry, and it picks up such fine dust. Highly recommend this product.

Very happy with my order, it's installed and waiting for my next trip.

Great! Second heat pump HW and this is better than the last and better than anything else Show details

I have had this juicer for a few years and have been thrilled with the results. When the machine had some trouble, I reached out to MOD for some… Read more

help. They walked me through the process of weeding out the problematic issue. As I was unable to fix it, the extremely helpful people at MOD (Sally in particular) helped arrange for the return and fixing of this juicer. Unbelievable customer service that you don't see these days. So grateful! Although in the meantime I bought another well-known brand juicer for the interim and saw how economical it was to use the MOD Juicer! So much waste in the cheaper option. I'll never be without a MOD Juicer again. I cannot recommend this product enough!

Great fridge, easy to use, great on power usage we connected to battery pack

I have my ex demo Thermocook Pro for over a month now. I have used it every single day. Making bread, pizza dough, butter chicken, strogonof, fudge,… Read more

mashed potato, steaming dumplings, eggs, vegetables and fish, just to list some of the things I cooked.. Yesterday I tried the basmati rice with the built in recipe. It turned out excellent! I love the hands free cooking and it makes my life so much easier. Im not new to using a thermo machine, but it took me lots of research and back and forth emailing with the frootie team to purchase the Thermocook pro. The team was very patient and answered all my questions in a timely manner. Im really happy with my purchase and highly recommend the Thermoccok pro.

Really great blender, I was really surprised by it. It is billed as being quiet but still too loud for my toddler, but quieter than what we had before Show details

I love my Dyson V8 Stick & my cleaner does too. It maybe a few years old & onto its second battery but the V8 Stick is a whizz to suck up the dirt… Read more

around the house quick smart with no fuss. Easy to store, easy to use, & super quick & easy to put away. No home should be without one.

Very effective dehumidifier - was able to extract five litres in a couple of hours of runtime Show details

Best customer service EVER. Problem solved immediately at no cost or effort to me. Awesome. Show details

Very good motor strength and does the job for smoothies & grinding ice so far. Still getting used to the machine and will still learn more in due course. Show details

So simple to use and end up with very nourishing food Show details

It's easy to use. I like the color and it vacuum all the dust and dirt. Really impress to this vacuum.

Great blender. We have had our omniblend V for over 10years. We are on our 3rd 2ltr jug. Last one received Nov 2024. We love this blender. The… Read more

wet/dry blades did blend well however the new jug the central screw has come loose, I have been trying to get a resolution with omniblend Australia and have found it difficult to contact them after sending photos.

Never buying another BREVILLE brand again. My coffee machine was bought in June 2023. This machine from the start was noisy when it delivered coffee… Read more

and never got much pressure on the gauge. Crema was never great either. Then a few days ago, it started leaking water (less than 1/3cup) at the back when you start it up. Second product that has not lasted. Before had Breville fast slow cooker that was not very old before it stopped working.

Fruit and vegetables have to be cut up into tiny pieces for the crushing process to be effective Show details

So I bought this thinking it was a really loud pencil holder. I put pens in it. Nothing happened. Then I put a banana in it and it screamed at me.… Read more

Turns out it’s called a blender. Apparently it's not for storing office supplies?? It's for turning solid things into snack soup. Which is honestly insane if you think about it. I’ve since blended: • Ice (it yelled) • A shoe (not recommended) • Some strawberries (very good) • A spoon (it lost) Also, I forgot to put the lid on once and it decorated my entire kitchen in blueberry. My wall now looks like a smoothie crime scene. Anyway, I use it every day now. I’ve had six smoothies, one milkshake, and an accidental gazpacho. My teeth are getting a break and I feel powerful. Would give 6 stars if it had a mute button.

Be VERY VERY wary of this product. I have been having issues with my hot water system for 2 weeks. I have called their service department several… Read more

times and each time was promised some one would be here shortly. 2 weeks still nothing. They are happy to take your money but after sales service they really don’t want to know about. Be very way

We’ve always had Dux hot water systems we are very happy Show details

This blender is the best one I’ve ever used! I love it, it can make all kinds of foods smooth-there is no problem to it! I hope whoever see’s this review should give Optimum G2.6 Platinum a chance of shining in the spotlight! ⭐️⭐️⭐️⭐️⭐️ Show details

The dehumidifier has been doing a wonderful job for our garage. It diligently draws water daily from a rather humid space. The garage now smells… Read more

fresh again. We highly recommend it for rooms with high humidity. And this company has been a pleasure to deal with.

This washing machine delivers excellent cleaning performance with low noise and efficient water usage. The wash cycles are quick yet thorough, and… Read more

the build quality feels solid and durable. The controls are simple to use, and the spin function leaves clothes almost dry. A great choice for anyone wanting reliability and value.